Windows Vista Forums

Vista Windows Update breaks Cisco Client!
  1. #1


    shauny Guest

    Vista Windows Update breaks Cisco Client!

    Hi

    I was running the Cisco VPN version 5.0.00.0090 happily (as
    administrator) until I did a windows update yesterday. Now the VPN
    connection gives me a 442 error (Failed to enable virtual adapter). I
    have added the UseLegacyIKEPort=0 line to my profile, but it still
    errors.



    Any ideas?

    Shaun


      My System SpecsSystem Spec

  2. #2


    Richard G. Harper Guest

    Re: Vista Windows Update breaks Cisco Client!

    Do you have the latest client from Cisco? If not, get it.

    Have you tried using System Restore to roll back the last update to see if
    that actually broke the client?

    --
    Richard G. Harper [MVP Shell/User] rgharper@gmail.com
    * NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
    * PLEASE post all messages and replies in the newsgroups
    * The Website - http://rgharper.mvps.org/
    * HELP us help YOU ... http://www.dts-l.org/goodpost.htm


    "shauny" <shauny@shauny.com> wrote in message
    news:1172479313.652435.136040@a75g2000cwd.googlegroups.com...
    > Hi
    >
    > I was running the Cisco VPN version 5.0.00.0090 happily (as
    > administrator) until I did a windows update yesterday. Now the VPN
    > connection gives me a 442 error (Failed to enable virtual adapter). I
    > have added the UseLegacyIKEPort=0 line to my profile, but it still
    > errors.
    >
    > Any ideas?
    >
    > Shaun
    >




      My System SpecsSystem Spec

  3. #3


    abhisht@online.microsoft.com Guest

    RE: Vista Windows Update breaks Cisco Client!

    If rolling back solves the problem then please turn on the RAS logs and let
    us know. Below are the steps for to turn on the RAs logs

    1) netsh ras set trac * ena
    Repeat the case
    2) netsh ras set trac * dis

    Get all the files in directory %windows%/tracing

    Abhishek
    "shauny" wrote:

    > Hi
    >
    > I was running the Cisco VPN version 5.0.00.0090 happily (as
    > administrator) until I did a windows update yesterday. Now the VPN
    > connection gives me a 442 error (Failed to enable virtual adapter). I
    > have added the UseLegacyIKEPort=0 line to my profile, but it still
    > errors.
    >
    > Any ideas?
    >
    > Shaun
    >
    >


      My System SpecsSystem Spec

  4. #4


    shauny Guest

    Re: Vista Windows Update breaks Cisco Client!

    On Feb 26, 11:53 am, abhi...@online.microsoft.com
    <abhishtonlinemicrosoft...@discussions.microsoft.com> wrote:
    > If rolling back solves the problem then please turn on the RAS logs and let
    > us know. Below are the steps for to turn on the RAs logs
    >
    > 1) netsh ras set trac * ena
    > Repeat the case
    > 2) netsh ras set trac * dis
    >
    > Get all the files in directory %windows%/tracing
    >
    > Abhishek
    >
    > "shauny" wrote:
    > > Hi

    >
    > > I was running the Cisco VPN version 5.0.00.0090 happily (as
    > > administrator) until I did a windows update yesterday. Now the VPN
    > > connection gives me a 442 error (Failed to enable virtual adapter). I
    > > have added the UseLegacyIKEPort=0 line to my profile, but it still
    > > errors.

    >
    > > Any ideas?

    >
    > > Shaun



    Hi

    Rollback not an option unfortunately, but the logs in tracing are all
    pretty dull apart from one line:

    [3372] 14:45:17: IsatapUpdateRouterAddress: Failed to resolve router
    isatap in site

    Nothing network related has changed. Went into Device Manager (at the
    advice of a cisco engineer) and enabled the Cisco VPN device, but as
    soon as the VPN client fails, it sets the device back to disabled....

    :-(

    Shaun


      My System SpecsSystem Spec

  5. #5


    robwilc@gmail.com Guest

    Re: Vista Windows Update breaks Cisco Client!

    On Feb 26, 2:50 pm, "shauny" <sha...@shauny.com> wrote:
    > On Feb 26, 11:53 am, abhi...@online.microsoft.com
    >
    >
    >
    > <abhishtonlinemicrosoft...@discussions.microsoft.com> wrote:
    > > If rolling back solves the problem then please turn on the RAS logs and let
    > > us know. Below are the steps for to turn on the RAs logs

    >
    > > 1) netsh ras set trac * ena
    > > Repeat the case
    > > 2) netsh ras set trac * dis

    >
    > > Get all the files in directory %windows%/tracing

    >
    > > Abhishek

    >
    > > "shauny" wrote:
    > > > Hi

    >
    > > > I was running theCiscoVPNversion 5.0.00.0090 happily (as
    > > > administrator) until I did a windows update yesterday. Now theVPN
    > > > connection gives me a 442 error (Failed to enable virtualadapter). I
    > > > have added the UseLegacyIKEPort=0 line to my profile, but it still
    > > > errors.

    >
    > > > Any ideas?

    >
    > > > Shaun

    >
    > Hi
    >
    > Rollback not an option unfortunately, but the logs in tracing are all
    > pretty dull apart from one line:
    >
    > [3372] 14:45:17: IsatapUpdateRouterAddress: Failed to resolve router
    > isatap in site
    >
    > Nothing network related has changed. Went into Device Manager (at the
    > advice of aciscoengineer) and enabled theCiscoVPNdevice, but as
    > soon as theVPNclient fails, it sets the device back to disabled....
    >
    > :-(
    >
    > Shaun


    I get this reasonably often on Vista as well. I am using the same VPN
    client version as you mentioned in your original post. I get the
    same symptoms, and sometimes fixing it will involve either a) a reboot
    of my laptop, or b) enabling the VPN Adapter in "NETWORK
    CONNECTIONS"... and then sometimes even that doesn't work, and I have
    to rely on simple perservance.

    I'm trying to reproduce the issue now, but each time so far, with
    logging turned on, I haven't had the issue !

    Thanks
    Rob


      My System SpecsSystem Spec

  6. #6


    Rob Guest

    Re: Vista Windows Update breaks Cisco Client!

    On Feb 27, 4:28 pm, robw...@gmail.com wrote:
    > On Feb 26, 2:50 pm, "shauny" <sha...@shauny.com> wrote:
    >
    >
    >
    >
    >
    > > On Feb 26, 11:53 am, abhi...@online.microsoft.com

    >
    > > <abhishtonlinemicrosoft...@discussions.microsoft.com> wrote:
    > > > If rolling back solves the problem then please turn on the RAS logs and let
    > > > us know. Below are the steps for to turn on the RAs logs

    >
    > > > 1) netsh ras set trac * ena
    > > > Repeat the case
    > > > 2) netsh ras set trac * dis

    >
    > > > Get all the files in directory %windows%/tracing

    >
    > > > Abhishek

    >
    > > > "shauny" wrote:
    > > > > Hi

    >
    > > > > I was running theCiscoVPNversion 5.0.00.0090 happily (as
    > > > > administrator) until I did a windows update yesterday. Now theVPN
    > > > > connection gives me a 442 error (Failed to enable virtualadapter). I
    > > > > have added the UseLegacyIKEPort=0 line to my profile, but it still
    > > > > errors.

    >
    > > > > Any ideas?

    >
    > > > > Shaun

    >
    > > Hi

    >
    > > Rollback not an option unfortunately, but the logs in tracing are all
    > > pretty dull apart from one line:

    >
    > > [3372] 14:45:17: IsatapUpdateRouterAddress: Failed to resolve router
    > >isatapin site

    >
    > > Nothing network related has changed. Went into Device Manager (at the
    > > advice of aciscoengineer) and enabled theCiscoVPNdevice, but as
    > > soon as theVPNclient fails, it sets the device back to disabled....

    >
    > > :-(

    >
    > > Shaun

    >
    > I get this reasonably often onVistaas well. I am using the sameVPN
    > client version as you mentioned in your original post. I get the
    > same symptoms, and sometimes fixing it will involve either a) a reboot
    > of my laptop, or b) enabling theVPNAdapter in "NETWORK
    > CONNECTIONS"... and then sometimes even that doesn't work, and I have
    > to rely on simple perservance.
    >
    > I'm trying to reproduce the issue now, but each time so far, with
    > logging turned on, I haven't had the issue !
    >
    > Thanks
    > Rob- Hide quoted text -
    >
    > - Show quoted text -


    Okay so I now this, with the logging turned on. How much of the trace
    file do you need to see? Some of it contains server names, which I'm
    not sure i'd want to post here, but I can clear those if
    necessary.....



      My System SpecsSystem Spec

  7. #7


    Danny Guest

    Same here

    Same exact problem probably for same exact reason. Hopefully someone will know how to fix this...

    EggHeadCafe.com - .NET Developer Portal of Choice
    http://www.eggheadcafe.com

      My System SpecsSystem Spec

  8. #8


    abhisht@online.microsoft.com Guest

    Re: Vista Windows Update breaks Cisco Client!



    "Rob" wrote:

    > On Feb 27, 4:28 pm, robw...@gmail.com wrote:
    > > On Feb 26, 2:50 pm, "shauny" <sha...@shauny.com> wrote:
    > >
    > >
    > >
    > >
    > >
    > > > On Feb 26, 11:53 am, abhi...@online.microsoft.com

    > >
    > > > <abhishtonlinemicrosoft...@discussions.microsoft.com> wrote:
    > > > > If rolling back solves the problem then please turn on the RAS logs and let
    > > > > us know. Below are the steps for to turn on the RAs logs

    > >
    > > > > 1) netsh ras set trac * ena
    > > > > Repeat the case
    > > > > 2) netsh ras set trac * dis

    > >
    > > > > Get all the files in directory %windows%/tracing

    > >
    > > > > Abhishek

    > >
    > > > > "shauny" wrote:
    > > > > > Hi

    > >
    > > > > > I was running theCiscoVPNversion 5.0.00.0090 happily (as
    > > > > > administrator) until I did a windows update yesterday. Now theVPN
    > > > > > connection gives me a 442 error (Failed to enable virtualadapter). I
    > > > > > have added the UseLegacyIKEPort=0 line to my profile, but it still
    > > > > > errors.

    > >
    > > > > > Any ideas?

    > >
    > > > > > Shaun

    > >
    > > > Hi

    > >
    > > > Rollback not an option unfortunately, but the logs in tracing are all
    > > > pretty dull apart from one line:

    > >
    > > > [3372] 14:45:17: IsatapUpdateRouterAddress: Failed to resolve router
    > > >isatapin site

    > >
    > > > Nothing network related has changed. Went into Device Manager (at the
    > > > advice of aciscoengineer) and enabled theCiscoVPNdevice, but as
    > > > soon as theVPNclient fails, it sets the device back to disabled....

    > >
    > > > :-(

    > >
    > > > Shaun

    > >
    > > I get this reasonably often onVistaas well. I am using the sameVPN
    > > client version as you mentioned in your original post. I get the
    > > same symptoms, and sometimes fixing it will involve either a) a reboot
    > > of my laptop, or b) enabling theVPNAdapter in "NETWORK
    > > CONNECTIONS"... and then sometimes even that doesn't work, and I have
    > > to rely on simple perservance.
    > >
    > > I'm trying to reproduce the issue now, but each time so far, with
    > > logging turned on, I haven't had the issue !
    > >
    > > Thanks
    > > Rob- Hide quoted text -
    > >
    > > - Show quoted text -

    >
    > Okay so I now this, with the logging turned on. How much of the trace
    > file do you need to see? Some of it contains server names, which I'm
    > not sure i'd want to post here, but I can clear those if
    > necessary.....
    >
    >
    >

    I just learnt that Cisco client does not use remote access client of MS so
    these logs might not help.

      My System SpecsSystem Spec

  9. #9


    Nick Chadwick Guest

    Re: Vista Windows Update breaks Cisco Client!

    If you have multiple NICs in your machine (e.g. 1 ethernet, 1 wireless), try disabling 1 of them before using the VPN client.

    I have been experiencing the same problem, but disabling either 1 of my NICs then allows the VPN client to connect successfully.

    I am on an earlier version of the client, but hope this is of help to some.

    EggHeadCafe.com - .NET Developer Portal of Choice
    http://www.eggheadcafe.com

      My System SpecsSystem Spec

  10. #10


    Rob Guest

    Re: Vista Windows Update breaks Cisco Client!

    On Mar 6, 10:51 pm, Nick Chadwick wrote:
    > If you have multiple NICs in your machine (e.g. 1 ethernet, 1 wireless), try disabling 1 of them before using the VPN client.
    >
    > I have been experiencing the same problem, but disabling either 1 of my NICs then allows the VPN client to connect successfully.
    >
    > I am on an earlier version of the client, but hope this is of help to some.
    >
    > EggHeadCafe.com - .NET Developer Portal of Choicehttp://www.eggheadcafe.com


    I will try that out tonight.

    I do have multiple NICs. I have the onboard ethernet, and wireless,
    along with 2 VMWare NICs (which are already disabled). Normally when
    I attempt to VPN then I'm on wireless, but the regular NIC isn't
    connected (but is still enabled).

    A reboot always seems to cure it for me, but then a few VPN sessions
    later, and I'm back to "Failed to enable Virtual Adapter".


      My System SpecsSystem Spec

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