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Vista - Printing Issue

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Old 03-06-2007   #1 (permalink)
Eric Ochoa


 
 

Printing Issue

I have a HP Laserjet 3030 shared from a SBS2003 machine

I have connected to the printer the following way from a Vista Ultimate
machine:

Add printer
New Local Port (\\machinename\printersharename)
Add the new drivers from HP for Universal Printing

Everything adds, but printing to it does nothing and trying to open the
properties panel just causes explorer to crash.

Any ideas?


My System SpecsSystem Spec
Old 03-07-2007   #2 (permalink)
Eric


 
 

Re: Printing Issue

Resolved: I had to use the XP driver for the printer... go figure!

"Eric Ochoa" <eric@magicboxsolutions.com> wrote in message
news:MJnHh.1023$FG1.200@newssvr27.news.prodigy.net...
>I have a HP Laserjet 3030 shared from a SBS2003 machine
>
> I have connected to the printer the following way from a Vista Ultimate
> machine:
>
> Add printer
> New Local Port (\\machinename\printersharename)
> Add the new drivers from HP for Universal Printing
>
> Everything adds, but printing to it does nothing and trying to open the
> properties panel just causes explorer to crash.
>
> Any ideas?


My System SpecsSystem Spec
Old 03-07-2007   #3 (permalink)
Kim [MS]


 
 

RE: Printing Issue

Eric,

I'm sorry you're experiencing problems. We're rewriting a number of our
oneline Help pages so that they clearly and simply walk users through
troubleshooting steps. Please see this page and let me know if it doesn't
help:
http://windowshelp.microsoft.com/Win...1dc451033.mspx.

Thanks

"Eric Ochoa" wrote:

> I have a HP Laserjet 3030 shared from a SBS2003 machine
>
> I have connected to the printer the following way from a Vista Ultimate
> machine:
>
> Add printer
> New Local Port (\\machinename\printersharename)
> Add the new drivers from HP for Universal Printing
>
> Everything adds, but printing to it does nothing and trying to open the
> properties panel just causes explorer to crash.
>
> Any ideas?
>
>

My System SpecsSystem Spec
Old 03-07-2007   #4 (permalink)
Robert L [MVP - Networking]


 
 

Re: Printing Issue

Eric,

Thank you for the update. We need that.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"Eric" <eric@magicboxsolutions.com> wrote in message news:E98B32C4-0C40-49CB-AFC3-E6EB38C16523@microsoft.com...
Resolved: I had to use the XP driver for the printer... go figure!

"Eric Ochoa" <eric@magicboxsolutions.com> wrote in message
news:MJnHh.1023$FG1.200@newssvr27.news.prodigy.net...
>I have a HP Laserjet 3030 shared from a SBS2003 machine
>
> I have connected to the printer the following way from a Vista Ultimate
> machine:
>
> Add printer
> New Local Port (\\machinename\printersharename)
> Add the new drivers from HP for Universal Printing
>
> Everything adds, but printing to it does nothing and trying to open the
> properties panel just causes explorer to crash.
>
> Any ideas?


My System SpecsSystem Spec
Old 03-08-2007   #5 (permalink)
Julio Escalante


 
 

RE: Printing Issue

Thank you so much for your post, It helped me a lot. I almost downgraded back
to XP. We bought a new Toshiba Vista Premium, and because It was not working
with the Laserjet 3030, I talked to Toshiba and they told me know no XP
drivers are for my laptop, so I was starting to find out each component of
the laptop so I could find the drivers from the chip manufacturer, you know
what a waste of time.
Thank you again for your post and the solution.

"Eric Ochoa" wrote:

> I have a HP Laserjet 3030 shared from a SBS2003 machine
>
> I have connected to the printer the following way from a Vista Ultimate
> machine:
>
> Add printer
> New Local Port (\\machinename\printersharename)
> Add the new drivers from HP for Universal Printing
>
> Everything adds, but printing to it does nothing and trying to open the
> properties panel just causes explorer to crash.
>
> Any ideas?
>
>

My System SpecsSystem Spec
Old 03-12-2007   #6 (permalink)
Eric Ochoa


 
 

Re: Printing Issue

To be more specific, after creating the new "local port" as \\machine\printername... I added a new printer as LPT1 using the windows XP laserjet 3030 PCL6 driver (which is the same one the shared printer on the server users, this concept is similar to device mapping in remote desktop conenctions)... then just switched the port. For some reason, adding the printer directly via the network share.. the normal way, resulted in it wanting to install the Universal print driver which never worked.

"Robert L [MVP - Networking]" <noreply@hotmail.com> wrote in message news:uVNDpROYHHA.3848@TK2MSFTNGP02.phx.gbl...
Eric,

Thank you for the update. We need that.
My System SpecsSystem Spec
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