Vista - Can connect to router but not to internet?

Thanks, Jimmy, but this is not helpful! Microsoft's awareness of the problem
isn't helpful, either! The list of different routers that do not work is
pretty impressive, and now includes the new one I bought tonight. Really, the
devices I'm using are approved LIVE routers, with the right firmware -- how
come they, and all these others, are suddenly "not properly handling internet
traffic" when they were just fine and still work with my XP and Mac systems?

I know, not fair to pile on. Sorry... just so frustrating, and i have yet to
see an official word on the problem.

"Jimmy Brush" wrote:

> Microsoft is aware of trouble in the following areas:
>
> 1) On a wired network, being able to talk to the local network, but having
> no access to the network. You may be able to ping an internet host, but you
> will not be able to connect to it.
>
> Please go to the manufacturer of your router's website (from another
> computer obviously and download the latest firmware update, and follow
> their directions on installing it ... this may fix the problem.
>
> This problem is related to your router not properly handling internet
> traffic.
>
> 2) Wireless network connectivity
>
> Updating your driver may fix any connectivity problems you may have.
>
> If you can connect to the internet thru a wired connection, try checking
> Windows Update for an updated driver. Also, try your computer manufacturer's
> website and the wireless network card manufacturer's website.
>
>
> Also, if you are able to connect to the internet somehow, you should report
> the problem with the problem reporting tool, which you can access from the
> Feedback link on the desktop.
>
> Good luck!
>
> - JB
>

For a wired router, if:

- You have full access to your local network
- You can ping internet sites, such as www.google.com
- You cannot access the internet

This is indicative of a problem with the way the router handles Window
Scaling. This is a new feature in Vista that allows your network to
automatically "tune" itself to get the best network performance.

For more information on this feature, follow this link:
http://blogs.msdn.com/wndp/archive/2...g_tcpip_2.aspx

Now, even though this is a new feature in Vista, Window Scaling is part of
the standards that these router manufacturers are supposed to adhere to.

Unfortunately, since not many OS's do alot of things with Window Scaling,
some routers will not handle it correctly. I'm sorry you are having bad luck
finding a good one.

I wish I could be more helpful, but I can only tell you what Microsoft has
said. Which is, that they are reading your posts in the newsgroups and
debugging the problem.

- They are going to do everything they can to get this feature to work with
all routers, if they can.
- Download the latest firmware for your routers
- If Microsoft comes up with a solution to this problem on their end, they
will distribute the fix as a Windows Update. So, if you can directly connect
your box to the internet every now and then to download Windows Updates, you
should.

- JB

I am going to have to disagree with this theory. I have been running Vista
Beta for 1 week with no issues connecting to the Internet. My power went
out and when I was able to get back on I was getting this issue. Checking
the update log i have not received any updates since yesterday, so nothing
has changed on my PC (software or hardware) nor my router and I am
experiencing this issue. I have a WRT54G (linksys) router and again had no
issues till a forced reboot

"Jimmy Brush" wrote:

> For a wired router, if:
>
> - You have full access to your local network
> - You can ping internet sites, such as www.google.com
> - You cannot access the internet
>
> This is indicative of a problem with the way the router handles Window
> Scaling. This is a new feature in Vista that allows your network to
> automatically "tune" itself to get the best network performance.
>
> For more information on this feature, follow this link:
> http://blogs.msdn.com/wndp/archive/2...g_tcpip_2.aspx
>
> Now, even though this is a new feature in Vista, Window Scaling is part of
> the standards that these router manufacturers are supposed to adhere to.
>
> Unfortunately, since not many OS's do alot of things with Window Scaling,
> some routers will not handle it correctly. I'm sorry you are having bad luck
> finding a good one.
>
> I wish I could be more helpful, but I can only tell you what Microsoft has
> said. Which is, that they are reading your posts in the newsgroups and
> debugging the problem.
>
> - They are going to do everything they can to get this feature to work with
> all routers, if they can.
> - Download the latest firmware for your routers
> - If Microsoft comes up with a solution to this problem on their end, they
> will distribute the fix as a Windows Update. So, if you can directly connect
> your box to the internet every now and then to download Windows Updates, you
> should.
>
> - JB
>

Ok you all had some decent ideas... except for a few which made me
wonder if they were just random responses...

I have had the same problem with a client's computer, can connect to
LAN computers and even look them up by DNS name, but can't ping any
internet DNS names while other computers on the network could.

I tried EVERYTHING on EVERY ARTICLE ABOUT THIS.

Heres what just solved it for me:
In Local Area Connection Properties, right below Internet Protocol
Version 4 there are two other items - "Link-Layer Topology Discovery
Mapper I/O Driver" and "Link-Layer Topology Discovery Responder". I
unchecked them both, hit OK, and voila.

Had nothing to do with hardware. Vista Sucks.


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This has happened to me twice, both times after I introduced new Vista
machines onto my network. (Environment is Vista -> Linksys Router ->
Comcast)

I DON'T KNOW WHAT CAUSES IT, BUT I DO KNOW WHAT I DID TO FIX IT.


- Go to Device Manager
- Find the Network Adapter
- Uninstall it (but keep the drivers)
- Scan for hardware changes


The card will be "rediscovered" and magically, Internet access
returns.

Again, something got weird, and needed to be wiped out. I don't know
if this will work for you, but it worked for me.


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nezzo;4225032 Wrote:- Go to Device Manager
- Find the Network Adapter
- Uninstall it (but keep the drivers)
- Scan for hardware changesI also figured out that you have to disable the firewall when you do
this, or else you get an "Unknown Network" in addition to your "Private
Network". Whenever you see "Unknown Network", just know that your
Internet connection probably won't work.


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That may be your solution......but it wasn't mine.

Until I get a network working correctly I never enable encription. I
had this problem even though there was no network encription.

I think you will find that this problem doesn't have just one solution,
but can be caused by a number of factors.....so, all the solutions
offered here should be checked because any one of them could be the
answer.


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Oh Wow!! This is a great bit to absorb or even try testing for someone
lacking the computer know how of those here. I'm running Vista and
attempting to connect via a public network. I'm connected to the network
but cannot access the internet. A friend sitting right beside running XP
on her laptop connects to the same network without any problem at all!

This is a problem that only presents itself when attempting to access a
public connection. I have a wireless network set up in my home through
which I have no problems getting online. I fear adjusting many settings
may create a problem with my home network as well.

Any suggestions would be greatly appreciated,
Thanks...


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Can you ping a public IP address like 4.2.2.1? If yes, can you ping a web
site like chicagotech.net?

--
Bob Lin, Microsoft-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


"lbs013" <lbs013.3vp33b@xxxxxx> wrote in message
news:lbs013.3vp33b@xxxxxx

hi everyone, i am having exactly the same problem as what people have
described on here and have tried all the suggestions that people have
put forward but no joy. i dont understand it because in all the other
houses ive lived in the wireless has always connected but now that ive
moved into my new house it wont connect and just says local connection.
ive even tried to connect with an ethernet cable and after some fiddling
around it worked but by doing this, it must have affected the wireless
as my housemates computer couldnt pick up wireless then, yet i could
pick up the net through the cable. Im starting to think that its the
router that is rubbish and wanted to know what other people
thought?would it worth buying a new router and seeing if that
worked?thanks any answers would be greatly appreciated.i have no idea
about computer, which youve probably already guessed by this message so
yep any help would be ace!thanks Anna


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