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Vista - Vista Ultimate Remote Desktop troubleshooting

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Old 03-27-2007   #1 (permalink)
FunkyRX


 
 

Vista Ultimate Remote Desktop troubleshooting

Hi,

I am having trouble configuring remote desktop for vista Ultimate.

I have followed the microsoft setup guide for vista remote desktop. As part
of this process, I also changed the remote desktop port to 3393 and
configured the firewall rules.

When I attempt to connect from an XP pc I get the message "The client could
not connect to the remote computer. I do include the port number when
connecting.

netstat -a shows the remote desktop port 3393 listening

telnet <local> 3393 connects to telnet (both from vista host and remote xp pc)

telnet <host> 3393 connects to telnet (both from vista host and remote xp pc)

canyouseeme.org shows the port is open and the service can be seen

'terminalservices' service is started

I don't know what else to check to sort this issue out. Does anyone have a
suggestion?

FYI, I set the port back to 3389 to get the same issue.

Thanks in advance,

Jarrad

My System SpecsSystem Spec
Old 03-28-2007   #2 (permalink)
Sooner Al [MVP]


 
 

Re: Vista Ultimate Remote Desktop troubleshooting

"FunkyRX" <FunkyRX@discussions.microsoft.com> wrote in message
news:B49B9A2A-194A-471B-ACF3-75D6337C2A84@microsoft.com...
> Hi,
>
> I am having trouble configuring remote desktop for vista Ultimate.
>
> I have followed the microsoft setup guide for vista remote desktop. As
> part
> of this process, I also changed the remote desktop port to 3393 and
> configured the firewall rules.
>
> When I attempt to connect from an XP pc I get the message "The client
> could
> not connect to the remote computer. I do include the port number when
> connecting.
>
> netstat -a shows the remote desktop port 3393 listening
>
> telnet <local> 3393 connects to telnet (both from vista host and remote xp
> pc)
>
> telnet <host> 3393 connects to telnet (both from vista host and remote xp
> pc)
>
> canyouseeme.org shows the port is open and the service can be seen
>
> 'terminalservices' service is started
>
> I don't know what else to check to sort this issue out. Does anyone have a
> suggestion?
>
> FYI, I set the port back to 3389 to get the same issue.
>
> Thanks in advance,
>
> Jarrad


Can you connect to the PC with Remote Desktop (RDP) from another PC on the
same LAN? Make sure you use the private LAN IP of the PC and not the public
PC of the router.

http://theillustratednetwork.mvps.or...ams/Basic.html

Are you running any thing like NAV or OneCare Live? Those have been known to
block incoming RDP requests if not configured correctly.

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...

My System SpecsSystem Spec
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