Windows Vista Forums

Vista DNS Problem

  1. #1


    Michael Lock Guest

    Vista DNS Problem

    I have a new installation of Vista Ultiamte 32-bit, and I am completely
    unable to access the internet.

    I am using an HPnx9420 and have up to three NICs available to me:
    * on-board cable (Broadcom NexXtreme Gigabit)
    * on-board wireless (Intel Pro/100 3945 abg)
    * PCMCIA wireless card (LinkSys WPC300Nv2)

    All have the same problem:
    * the network connection comes up as "Local Access Only"
    * I can see other devices on the local network
    * I can not see the internet (big red "X" on the worldwide conenction)
    * Internet explorer can't display any pages whatsoever

    Strangely, while I can ping any IP address in the world (local subnet and
    external), I can't ping anything by the equivalent host name or URL.

    Other bits that I have tried:
    * Netbios over DHCP is ENABLED
    * IPv6is is DISABLED
    * IPv4 Offload checksums are DISABLED
    * All forms of anti-vrius, anti-spy (including Windows Defender) and
    firewall (including Windows Firewall) are either DISABLED or REMOVED.

    Please help. I really need to get back to work.

    MDL


      My System SpecsSystem Spec

  2. #2


    Pradeep GanapathyRaj [MSFT] Guest

    Re: Vista DNS Problem

    I have EXACTLY the same problem Michael. I have COMPAQ NC 8430 LAPTOP and a
    COMPUSA FMI ROUTER (3 yr old). See my problem statement below. I tried
    several things - what partially worked is this:

    Solution1:
    1) Go to your router setting. Or connect an XP machine to the router.
    2) Do ipconfig /all on the XP machine. Get the DNS server name
    3) Go to the LAN CONNECTION. Go to properties on the IPV4 connection. Click
    ADVANCED tab. Enter the DNS server name manually
    After this, I was able to access internet. But my trouble is - I switch
    between multiple networks !! So, everytime I come home, now I have to enter
    the DNS again !!

    Solution2:
    Restart the router !! Strangely this worked every time. But it is a PAIN !!

    I am still searching for the answer. If you get it, let me know !!

    Background:
    =========
    I have a Vista laptop and a CompUSA router (at my house). I was having a XP
    tablet PC which worked like a charm - I open it, plug in the Ethernet wire
    and it gets connected, no problem. But with Vista, it doesn't work like
    that. I have to POWER RESET my router everytime to get my internet
    connectivity working. Without the power reset, my vista computer can see my
    other computer on the network, but the DNS configuration somehow doesn't
    seem to work

    My computer details:
    ===============
    Machine - Companq NC 8430 (2 GB memory)
    Network adapter - Broadcom NetXTreme
    Router - CompUSA router
    <See image attached>

    What I tried:
    =========
    I thought I may need to update the driver, so went to the Broadcom site and
    downloaded the latest driver.
    http://www.broadcom.com/docs/driver_...-10.8.0.0a.zip.
    After this, the functionality seems to work OK. But Vista started
    bluescreening every 4-5 hrs or whenever I went to standby and back (not sure
    exactly what's the cause). So, I have now reverted back the driver install.

    Any ideas/tips would help.


    --
    Thanx and regards
    Pradeep GanapathyRaj


    "Michael Lock" <Michael Lock@discussions.microsoft.com> wrote in message
    news:26F5CE65-9318-4950-B872-409B35473567@microsoft.com...
    >I have a new installation of Vista Ultiamte 32-bit, and I am completely
    > unable to access the internet.
    >
    > I am using an HPnx9420 and have up to three NICs available to me:
    > * on-board cable (Broadcom NexXtreme Gigabit)
    > * on-board wireless (Intel Pro/100 3945 abg)
    > * PCMCIA wireless card (LinkSys WPC300Nv2)
    >
    > All have the same problem:
    > * the network connection comes up as "Local Access Only"
    > * I can see other devices on the local network
    > * I can not see the internet (big red "X" on the worldwide conenction)
    > * Internet explorer can't display any pages whatsoever
    >
    > Strangely, while I can ping any IP address in the world (local subnet and
    > external), I can't ping anything by the equivalent host name or URL.
    >
    > Other bits that I have tried:
    > * Netbios over DHCP is ENABLED
    > * IPv6is is DISABLED
    > * IPv4 Offload checksums are DISABLED
    > * All forms of anti-vrius, anti-spy (including Windows Defender) and
    > firewall (including Windows Firewall) are either DISABLED or REMOVED.
    >
    > Please help. I really need to get back to work.
    >
    > MDL
    >



      My System SpecsSystem Spec

  3. #3


    Robert L \(MS-MVP\) Guest

    Re: Vista DNS Problem

    Pradeep, Have you tried to disable IPv6?

    Michael, please post the results of ipconfig /all and nslookup.

    --
    Bob Lin, MS-MVP, MCSE & CNE
    Networking, Internet, Routing, VPN Troubleshooting on
    http://www.ChicagoTech.net
    How to Setup Windows, Network, VPN & Remote Access on
    http://www.HowToNetworking.com
    "Pradeep GanapathyRaj [MSFT]" <pgan@microsoft.com> wrote in message
    news:A8C43ADC-8111-48D1-BF8E-51C4F0497A81@microsoft.com...
    >I have EXACTLY the same problem Michael. I have COMPAQ NC 8430 LAPTOP and
    >a COMPUSA FMI ROUTER (3 yr old). See my problem statement below. I tried
    >several things - what partially worked is this:
    >
    > Solution1:
    > 1) Go to your router setting. Or connect an XP machine to the router.
    > 2) Do ipconfig /all on the XP machine. Get the DNS server name
    > 3) Go to the LAN CONNECTION. Go to properties on the IPV4 connection.
    > Click ADVANCED tab. Enter the DNS server name manually
    > After this, I was able to access internet. But my trouble is - I switch
    > between multiple networks !! So, everytime I come home, now I have to
    > enter the DNS again !!
    >
    > Solution2:
    > Restart the router !! Strangely this worked every time. But it is a PAIN
    > !!
    >
    > I am still searching for the answer. If you get it, let me know !!
    >
    > Background:
    > =========
    > I have a Vista laptop and a CompUSA router (at my house). I was having a
    > XP
    > tablet PC which worked like a charm - I open it, plug in the Ethernet wire
    > and it gets connected, no problem. But with Vista, it doesn't work like
    > that. I have to POWER RESET my router everytime to get my internet
    > connectivity working. Without the power reset, my vista computer can see
    > my
    > other computer on the network, but the DNS configuration somehow doesn't
    > seem to work
    >
    > My computer details:
    > ===============
    > Machine - Companq NC 8430 (2 GB memory)
    > Network adapter - Broadcom NetXTreme
    > Router - CompUSA router
    > <See image attached>
    >
    > What I tried:
    > =========
    > I thought I may need to update the driver, so went to the Broadcom site
    > and
    > downloaded the latest driver.
    > http://www.broadcom.com/docs/driver_...-10.8.0.0a.zip.
    > After this, the functionality seems to work OK. But Vista started
    > bluescreening every 4-5 hrs or whenever I went to standby and back (not
    > sure
    > exactly what's the cause). So, I have now reverted back the driver
    > install.
    >
    > Any ideas/tips would help.
    >
    >
    > --
    > Thanx and regards
    > Pradeep GanapathyRaj
    >
    >
    > "Michael Lock" <Michael Lock@discussions.microsoft.com> wrote in message
    > news:26F5CE65-9318-4950-B872-409B35473567@microsoft.com...
    >>I have a new installation of Vista Ultiamte 32-bit, and I am completely
    >> unable to access the internet.
    >>
    >> I am using an HPnx9420 and have up to three NICs available to me:
    >> * on-board cable (Broadcom NexXtreme Gigabit)
    >> * on-board wireless (Intel Pro/100 3945 abg)
    >> * PCMCIA wireless card (LinkSys WPC300Nv2)
    >>
    >> All have the same problem:
    >> * the network connection comes up as "Local Access Only"
    >> * I can see other devices on the local network
    >> * I can not see the internet (big red "X" on the worldwide conenction)
    >> * Internet explorer can't display any pages whatsoever
    >>
    >> Strangely, while I can ping any IP address in the world (local subnet and
    >> external), I can't ping anything by the equivalent host name or URL.
    >>
    >> Other bits that I have tried:
    >> * Netbios over DHCP is ENABLED
    >> * IPv6is is DISABLED
    >> * IPv4 Offload checksums are DISABLED
    >> * All forms of anti-vrius, anti-spy (including Windows Defender) and
    >> firewall (including Windows Firewall) are either DISABLED or REMOVED.
    >>
    >> Please help. I really need to get back to work.
    >>
    >> MDL
    >>

    >




      My System SpecsSystem Spec

  4. #4


    Arjumand Bonhomme Guest

    Re: Vista DNS Problem

    I'm running Vista Home Premium and I've had the exact same problem as the
    previous two posters, and discovered the same solution as poster#2 (Pradeep's
    1st solution, manually entering the DNS server).

    I have disabled IPv6 without any luck (meaning I have unchecked the IPv6
    protocol for both the LAN and wireless adapters). I don't think it is the
    "broadcast flag" issue (http://support.microsoft.com/kb/928233) because the
    IP address and gateway are properly received via DHCP. Also, I have a Win2K
    and Linux box also receiving their DNS info via DHCP without any issues.

    Below is result (without a manually entered IP for DNS server) of both the
    nslookup command and the ipconfig /all command:

    I change networks quite a bit (this is a laptop) so having to muddle with
    the DNS server every time is very annoying. Any help/insight into why this
    is occuring would be greatly appreciated.

    #####BEGIN COPY-PASTE#####
    C:\Windows\system32>nslookup
    *** Default servers are not available
    Default Server: UnKnown
    Address: 127.0.0.1:53

    > quit


    C:\Windows\system32>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : codepad
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : hsd1.md.comcast.net.

    Wireless LAN adapter Wireless Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : hsd1.md.comcast.net.
    Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network
    Connection
    Physical Address. . . . . . . . . : 00-19-D2-78-87-5C
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : hsd1.md.comcast.net.
    Description . . . . . . . . . . . : Intel(R) PRO/1000 PL Network Connection
    Physical Address. . . . . . . . . : 00-16-36-FD-36-EC
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 192.168.0.188(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Tuesday, May 29, 2007 8:58:24 PM
    Lease Expires . . . . . . . . . . : Wednesday, May 30, 2007 10:08:03 PM
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    Primary WINS Server . . . . . . . : 192.168.100.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter Local Area Connection* 9:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . :
    isatap.{49D620FB-62FB-4DEC-A630-979749AF7C99}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 10:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 16:

    Connection-specific DNS Suffix . : hsd1.md.comcast.net.
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.188%34(Preferred)
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 17:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . :
    isatap.{49D620FB-62FB-4DEC-A630-979749AF7C99}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 18:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . :
    isatap.{49D620FB-62FB-4DEC-A630-979749AF7C99}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 19:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . :
    isatap.{49D620FB-62FB-4DEC-A630-979749AF7C99}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 20:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . :
    isatap.{49D620FB-62FB-4DEC-A630-979749AF7C99}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 21:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . :
    isatap.{49D620FB-62FB-4DEC-A630-979749AF7C99}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 22:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . :
    isatap.{49D620FB-62FB-4DEC-A630-979749AF7C99}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    #####END COPY-PASTE#####

    "Robert L (MS-MVP)" wrote:

    > Pradeep, Have you tried to disable IPv6?
    >
    > Michael, please post the results of ipconfig /all and nslookup.
    >
    > --
    > Bob Lin, MS-MVP, MCSE & CNE
    > Networking, Internet, Routing, VPN Troubleshooting on
    > http://www.ChicagoTech.net
    > How to Setup Windows, Network, VPN & Remote Access on
    > http://www.HowToNetworking.com
    > "Pradeep GanapathyRaj [MSFT]" <pgan@microsoft.com> wrote in message
    > news:A8C43ADC-8111-48D1-BF8E-51C4F0497A81@microsoft.com...
    > >I have EXACTLY the same problem Michael. I have COMPAQ NC 8430 LAPTOP and
    > >a COMPUSA FMI ROUTER (3 yr old). See my problem statement below. I tried
    > >several things - what partially worked is this:
    > >
    > > Solution1:
    > > 1) Go to your router setting. Or connect an XP machine to the router.
    > > 2) Do ipconfig /all on the XP machine. Get the DNS server name
    > > 3) Go to the LAN CONNECTION. Go to properties on the IPV4 connection.
    > > Click ADVANCED tab. Enter the DNS server name manually
    > > After this, I was able to access internet. But my trouble is - I switch
    > > between multiple networks !! So, everytime I come home, now I have to
    > > enter the DNS again !!
    > >
    > > Solution2:
    > > Restart the router !! Strangely this worked every time. But it is a PAIN
    > > !!
    > >
    > > I am still searching for the answer. If you get it, let me know !!
    > >
    > > Background:
    > > =========
    > > I have a Vista laptop and a CompUSA router (at my house). I was having a
    > > XP
    > > tablet PC which worked like a charm - I open it, plug in the Ethernet wire
    > > and it gets connected, no problem. But with Vista, it doesn't work like
    > > that. I have to POWER RESET my router everytime to get my internet
    > > connectivity working. Without the power reset, my vista computer can see
    > > my
    > > other computer on the network, but the DNS configuration somehow doesn't
    > > seem to work
    > >
    > > My computer details:
    > > ===============
    > > Machine - Companq NC 8430 (2 GB memory)
    > > Network adapter - Broadcom NetXTreme
    > > Router - CompUSA router
    > > <See image attached>
    > >
    > > What I tried:
    > > =========
    > > I thought I may need to update the driver, so went to the Broadcom site
    > > and
    > > downloaded the latest driver.
    > > http://www.broadcom.com/docs/driver_...-10.8.0.0a.zip.
    > > After this, the functionality seems to work OK. But Vista started
    > > bluescreening every 4-5 hrs or whenever I went to standby and back (not
    > > sure
    > > exactly what's the cause). So, I have now reverted back the driver
    > > install.
    > >
    > > Any ideas/tips would help.
    > >
    > >
    > > --
    > > Thanx and regards
    > > Pradeep GanapathyRaj
    > >
    > >
    > > "Michael Lock" <Michael Lock@discussions.microsoft.com> wrote in message
    > > news:26F5CE65-9318-4950-B872-409B35473567@microsoft.com...
    > >>I have a new installation of Vista Ultiamte 32-bit, and I am completely
    > >> unable to access the internet.
    > >>
    > >> I am using an HPnx9420 and have up to three NICs available to me:
    > >> * on-board cable (Broadcom NexXtreme Gigabit)
    > >> * on-board wireless (Intel Pro/100 3945 abg)
    > >> * PCMCIA wireless card (LinkSys WPC300Nv2)
    > >>
    > >> All have the same problem:
    > >> * the network connection comes up as "Local Access Only"
    > >> * I can see other devices on the local network
    > >> * I can not see the internet (big red "X" on the worldwide conenction)
    > >> * Internet explorer can't display any pages whatsoever
    > >>
    > >> Strangely, while I can ping any IP address in the world (local subnet and
    > >> external), I can't ping anything by the equivalent host name or URL.
    > >>
    > >> Other bits that I have tried:
    > >> * Netbios over DHCP is ENABLED
    > >> * IPv6is is DISABLED
    > >> * IPv4 Offload checksums are DISABLED
    > >> * All forms of anti-vrius, anti-spy (including Windows Defender) and
    > >> firewall (including Windows Firewall) are either DISABLED or REMOVED.
    > >>
    > >> Please help. I really need to get back to work.
    > >>
    > >> MDL
    > >>

    > >

    >
    >
    >


      My System SpecsSystem Spec

  5. #5


    DaveW Guest

    Re: Vista DNS Problem


    Hey guys, I've been studying this problem a bit at where I work. Here's
    a setting I've changed that seems to make a difference.

    Go into "Network Sharing Center"

    Click on "Manage network connections"

    Select "Properties" for the interface you're using.

    Select the IPv4 selection and click properties

    Click the "Advanced" button at the bottom of the window

    Then click on the WINS tab and at the NetBios settings at the bottom
    select either "Enable NetBios over TCP/IP" or "Disable NetBios over
    TCP/IP". I've only tried this on the former.

    Then hit ok and see if that makes a difference.

    What I'm seeing on my traces is after the client learns the DNS entry
    and sends out a DHCPINFORM packet which the DHCP server responds to
    again. It's confusing our DHCP server a little. I don't know if this is
    the same problem you all are experiencing or not, but I figured I'd
    share it. Please let me know if this makes a difference.

    Thanks,

    DaveW


    --
    DaveW
    ------------------------------------------------------------------------
    DaveW's Profile: http://forums.techarena.in/member.php?userid=26262
    View this thread: http://forums.techarena.in/showthread.php?t=736778

    http://forums.techarena.in


      My System SpecsSystem Spec

  6. #6


    Arjumand Bonhomme Guest

    Re: Vista DNS Problem

    Thanks for the suggestion, but no luck here. Same result, no dns servers
    acquired from DHCP.

    :-\


    "DaveW" wrote:

    >
    > Hey guys, I've been studying this problem a bit at where I work. Here's
    > a setting I've changed that seems to make a difference.
    >
    > Go into "Network Sharing Center"
    >
    > Click on "Manage network connections"
    >
    > Select "Properties" for the interface you're using.
    >
    > Select the IPv4 selection and click properties
    >
    > Click the "Advanced" button at the bottom of the window
    >
    > Then click on the WINS tab and at the NetBios settings at the bottom
    > select either "Enable NetBios over TCP/IP" or "Disable NetBios over
    > TCP/IP". I've only tried this on the former.
    >
    > Then hit ok and see if that makes a difference.
    >
    > What I'm seeing on my traces is after the client learns the DNS entry
    > and sends out a DHCPINFORM packet which the DHCP server responds to
    > again. It's confusing our DHCP server a little. I don't know if this is
    > the same problem you all are experiencing or not, but I figured I'd
    > share it. Please let me know if this makes a difference.
    >
    > Thanks,
    >
    > DaveW
    >
    >
    > --
    > DaveW
    > ------------------------------------------------------------------------
    > DaveW's Profile: http://forums.techarena.in/member.php?userid=26262
    > View this thread: http://forums.techarena.in/showthread.php?t=736778
    >
    > http://forums.techarena.in
    >
    >


      My System SpecsSystem Spec

  7. #7


    augustus_meyer Guest

    Re: Vista DNS Problem



    I am wondering, where the WINS-Server adrs came from in
    the output of ipconfig/all.
    Adrs is different from DNS-Server adrs.
    Is there really a WINS server available ?
    If not, it might (but should not) block the use of the DNS-Server adrs.

    You can always configure the network card using static IPs, and static DNS
    servers.
    Better than rebooting the router, at least.



      My System SpecsSystem Spec


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