Vista - Vista Wireless Connection Problems

No.. the windows xp is an older Dell laptop.

"John" wrote:

> Is the hardware identical between the Vista nd XP laptops? Check device
> manager to be sure, especially regarding the wireless card flavour.
>
>
> "Arjan321" <Arjan321@discussions.microsoft.com> wrote in message
> news:BE7B23EF-9F5B-425D-86DD-127B80E8D780@microsoft.com...
> > The point is that my windows XP laptop has none of the problems the two
> > Vista
> > laptops have. Which, to me, indicates one of the following
> >
> > - Vista incompatibility
> > - Old drivers (working on that)
> > - Serious hardware problems with Acer Laptops
> >
> > Is there a way for windows to do a check of some sort of wireless
> > connections?
> >
> > Thanks anyway!
> >
> > "John" wrote:
> >
> >> Many times wireless disconnects are an issue between the computer's
> >> wireless
> >> card and the wireless router. See if your router has the latest firmware.
> >> Check your router's web site for any forums where this problem may be
> >> being
> >> discussed. Then check the wireless card settings. It's a PITA .
> >>
> >> "Arjan321" <Arjan321@discussions.microsoft.com> wrote in message
> >> news:588512F4-8847-4FC6-8BF7-C60C6F412EB3@microsoft.com...
> >> > Hello,
> >> >
> >> > I've bought two brand new Acer Aspire 5102wlmi laptops with Vista
> >> > preinstalled.
> >> >
> >> > Connection to my wireless network works fine, but once in while ( once
> >> > every
> >> > ~30 minutes) the connection disconnects and connects again, disabling
> >> > my
> >> > internet. Both laptops suffer from this.
> >> >
> >> > An other symptom of this problem is, while playing music in winamp/wmp
> >> > small
> >> > "ticks" are audible, suggesting data loss.
> >> >
> >> > My older laptop, running Windows XP, has no problems whatsoever. No
> >> > ticks
> >> > (same music) and 100% connection time.
> >> >
> >> > Any suggestion?
> >> >
> >> > Specs laptop:
> >> > - Acer Aspire 5102wlmi
> >> > - Wireless-card: Atheros AR5005G, driver version 7.1.0.90 (latest
> >> > version
> >> > as
> >> > far as I know)
> >> > - IPv6 disabled
> >> > - Windows Vista Home Premium
> >> >
> >> > Wireless:
> >> > 802.11a/b/g/n, with WPA-personal TIPK encription.
> >>
> >>
>
>

Both also with Atheros cards? With driver version? I'm still searching for
the latest version for mine.

Sure, as far as I know, these are the hardware IDs of the Atheros AR5005G
Wireless network Adapter:
-PCI\VEN_168C&DEV_001A&SUBSYS_04181468&REV_01
-PCI\VEN_168C&DEV_001A&SUBSYS_04181468
-PCI\VEN_168C&DEV_001A&CC_020000
-PCI\VEN_168C&DEV_001A&CC_0200

Thanks in advance!

"Barb Bowman" wrote:

> can you go into device manager and get the hardware IDs for your
> Atheros wireless and post them here?
>
> as stated, it is possible that it is the router side causing the
> issues.
>
> BTW, my Acer Ferrari 5000 and 4000s running Ultimate x64 have no
> issues hardware wise.
>
>
>
> On Fri, 18 May 2007 17:49:02 -0700, Arjan321
> <Arjan321@discussions.microsoft.com> wrote:
>
> >The point is that my windows XP laptop has none of the problems the two Vista
> >laptops have. Which, to me, indicates one of the following
> >
> >- Vista incompatibility
> >- Old drivers (working on that)
> >- Serious hardware problems with Acer Laptops
> >
> >Is there a way for windows to do a check of some sort of wireless connections?
> >
> >Thanks anyway!
> >
> >"John" wrote:
> >
> >> Many times wireless disconnects are an issue between the computer's wireless
> >> card and the wireless router. See if your router has the latest firmware.
> >> Check your router's web site for any forums where this problem may be being
> >> discussed. Then check the wireless card settings. It's a PITA .
> >>
> >> "Arjan321" <Arjan321@discussions.microsoft.com> wrote in message
> >> news:588512F4-8847-4FC6-8BF7-C60C6F412EB3@microsoft.com...
> >> > Hello,
> >> >
> >> > I've bought two brand new Acer Aspire 5102wlmi laptops with Vista
> >> > preinstalled.
> >> >
> >> > Connection to my wireless network works fine, but once in while ( once
> >> > every
> >> > ~30 minutes) the connection disconnects and connects again, disabling my
> >> > internet. Both laptops suffer from this.
> >> >
> >> > An other symptom of this problem is, while playing music in winamp/wmp
> >> > small
> >> > "ticks" are audible, suggesting data loss.
> >> >
> >> > My older laptop, running Windows XP, has no problems whatsoever. No ticks
> >> > (same music) and 100% connection time.
> >> >
> >> > Any suggestion?
> >> >
> >> > Specs laptop:
> >> > - Acer Aspire 5102wlmi
> >> > - Wireless-card: Atheros AR5005G, driver version 7.1.0.90 (latest version
> >> > as
> >> > far as I know)
> >> > - IPv6 disabled
> >> > - Windows Vista Home Premium
> >> >
> >> > Wireless:
> >> > 802.11a/b/g/n, with WPA-personal TIPK encription.
> >>
> >>
> --
>
> Barb Bowman
> MS Windows-MVP
> Expert Zone & Vista Community Columnist
> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
> http://blogs.digitalmediaphile.com/barb/
>

I'm using x64, so that is the inf file I can look at. Your hardware
ID is certainly covered in the x64 driver (and I can't imagine it
not being covered in the 32 bit version). this is from the inf file
for the April driver:

%ATHR.DeviceDesc.001A% = ATHR_DEV_04221468.ndi,
PCI\VEN_168C&DEV_001A&SUBSYS_04181468

On Sat, 19 May 2007 08:13:54 -0700, Arjan321
<Arjan321@discussions.microsoft.com> wrote:

>Both also with Atheros cards? With driver version? I'm still searching for
>the latest version for mine.
>
>Sure, as far as I know, these are the hardware IDs of the Atheros AR5005G
>Wireless network Adapter:
>-PCI\VEN_168C&DEV_001A&SUBSYS_04181468&REV_01
>-PCI\VEN_168C&DEV_001A&SUBSYS_04181468
>-PCI\VEN_168C&DEV_001A&CC_020000
>-PCI\VEN_168C&DEV_001A&CC_0200
>
>Thanks in advance!
>
>"Barb Bowman" wrote:
>
>> can you go into device manager and get the hardware IDs for your
>> Atheros wireless and post them here?
>>
>> as stated, it is possible that it is the router side causing the
>> issues.
>>
>> BTW, my Acer Ferrari 5000 and 4000s running Ultimate x64 have no
>> issues hardware wise.
>>
>>
>>
>> On Fri, 18 May 2007 17:49:02 -0700, Arjan321
>> <Arjan321@discussions.microsoft.com> wrote:
>>
>> >The point is that my windows XP laptop has none of the problems the two Vista
>> >laptops have. Which, to me, indicates one of the following
>> >
>> >- Vista incompatibility
>> >- Old drivers (working on that)
>> >- Serious hardware problems with Acer Laptops
>> >
>> >Is there a way for windows to do a check of some sort of wireless connections?
>> >
>> >Thanks anyway!
>> >
>> >"John" wrote:
>> >
>> >> Many times wireless disconnects are an issue between the computer's wireless
>> >> card and the wireless router. See if your router has the latest firmware.
>> >> Check your router's web site for any forums where this problem may be being
>> >> discussed. Then check the wireless card settings. It's a PITA .
>> >>
>> >> "Arjan321" <Arjan321@discussions.microsoft.com> wrote in message
>> >> news:588512F4-8847-4FC6-8BF7-C60C6F412EB3@microsoft.com...
>> >> > Hello,
>> >> >
>> >> > I've bought two brand new Acer Aspire 5102wlmi laptops with Vista
>> >> > preinstalled.
>> >> >
>> >> > Connection to my wireless network works fine, but once in while ( once
>> >> > every
>> >> > ~30 minutes) the connection disconnects and connects again, disabling my
>> >> > internet. Both laptops suffer from this.
>> >> >
>> >> > An other symptom of this problem is, while playing music in winamp/wmp
>> >> > small
>> >> > "ticks" are audible, suggesting data loss.
>> >> >
>> >> > My older laptop, running Windows XP, has no problems whatsoever. No ticks
>> >> > (same music) and 100% connection time.
>> >> >
>> >> > Any suggestion?
>> >> >
>> >> > Specs laptop:
>> >> > - Acer Aspire 5102wlmi
>> >> > - Wireless-card: Atheros AR5005G, driver version 7.1.0.90 (latest version
>> >> > as
>> >> > far as I know)
>> >> > - IPv6 disabled
>> >> > - Windows Vista Home Premium
>> >> >
>> >> > Wireless:
>> >> > 802.11a/b/g/n, with WPA-personal TIPK encription.
>> >>
>> >>
>> --
>>
>> Barb Bowman
>> MS Windows-MVP
>> Expert Zone & Vista Community Columnist
>> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
>> http://blogs.digitalmediaphile.com/barb/
>>
--

Barb Bowman
MS Windows-MVP
Expert Zone & Vista Community Columnist
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

For those who are searching, i found a reasonable recent version (7.2.0.199)
here:

http://www.opendrivers.com/categoryc...-download.html

"Arjan321" wrote:

> Could you give some pointers of where to find those drivers? Windows update
> says my version is up to date.
>
> "Barb Bowman" wrote:
>
> > try windows update. Atheros driver 7.2.0.215 would appear to be the
> > latest driver.
> >
> > On Fri, 18 May 2007 07:52:01 -0700, Arjan321
> > <Arjan321@discussions.microsoft.com> wrote:
> >
> > >Hello,
> > >
> > >I've bought two brand new Acer Aspire 5102wlmi laptops with Vista
> > >preinstalled.
> > >
> > >Connection to my wireless network works fine, but once in while ( once every
> > >~30 minutes) the connection disconnects and connects again, disabling my
> > >internet. Both laptops suffer from this.
> > >
> > >An other symptom of this problem is, while playing music in winamp/wmp small
> > >"ticks" are audible, suggesting data loss.
> > >
> > >My older laptop, running Windows XP, has no problems whatsoever. No ticks
> > >(same music) and 100% connection time.
> > >
> > >Any suggestion?
> > >
> > >Specs laptop:
> > >- Acer Aspire 5102wlmi
> > >- Wireless-card: Atheros AR5005G, driver version 7.1.0.90 (latest version as
> > >far as I know)
> > >- IPv6 disabled
> > >- Windows Vista Home Premium
> > >
> > >Wireless:
> > >802.11a/b/g/n, with WPA-personal TIPK encription.
> > --
> >
> > Barb Bowman
> > MS Windows-MVP
> > Expert Zone & Vista Community Columnist
> > http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
> > http://blogs.digitalmediaphile.com/barb/
> >

Well, looks like the new drivers did the trick.. Still connected after a few
hours..

The ticks in the music were mostly gone after deactivating IPv6

But still strange windows update didn't update my drivers.

"Arjan321" wrote:

> Hello,
>
> I've bought two brand new Acer Aspire 5102wlmi laptops with Vista
> preinstalled.
>
> Connection to my wireless network works fine, but once in while ( once every
> ~30 minutes) the connection disconnects and connects again, disabling my
> internet. Both laptops suffer from this.
>
> An other symptom of this problem is, while playing music in winamp/wmp small
> "ticks" are audible, suggesting data loss.
>
> My older laptop, running Windows XP, has no problems whatsoever. No ticks
> (same music) and 100% connection time.
>
> Any suggestion?
>
> Specs laptop:
> - Acer Aspire 5102wlmi
> - Wireless-card: Atheros AR5005G, driver version 7.1.0.90 (latest version as
> far as I know)
> - IPv6 disabled
> - Windows Vista Home Premium
>
> Wireless:
> 802.11a/b/g/n, with WPA-personal TIPK encription.

glad this is resolved for you.

On Sun, 20 May 2007 06:48:00 -0700, Arjan321
<Arjan321@discussions.microsoft.com> wrote:

>Well, looks like the new drivers did the trick.. Still connected after a few
>hours..
>
>The ticks in the music were mostly gone after deactivating IPv6
>
>But still strange windows update didn't update my drivers.
>
>"Arjan321" wrote:
>
>> Hello,
>>
>> I've bought two brand new Acer Aspire 5102wlmi laptops with Vista
>> preinstalled.
>>
>> Connection to my wireless network works fine, but once in while ( once every
>> ~30 minutes) the connection disconnects and connects again, disabling my
>> internet. Both laptops suffer from this.
>>
>> An other symptom of this problem is, while playing music in winamp/wmp small
>> "ticks" are audible, suggesting data loss.
>>
>> My older laptop, running Windows XP, has no problems whatsoever. No ticks
>> (same music) and 100% connection time.
>>
>> Any suggestion?
>>
>> Specs laptop:
>> - Acer Aspire 5102wlmi
>> - Wireless-card: Atheros AR5005G, driver version 7.1.0.90 (latest version as
>> far as I know)
>> - IPv6 disabled
>> - Windows Vista Home Premium
>>
>> Wireless:
>> 802.11a/b/g/n, with WPA-personal TIPK encription.
--

Barb Bowman
MS Windows-MVP
Expert Zone & Vista Community Columnist
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

Just a little update for the rest of the internets.

To fix (wireless connection, crackles in sound) your Acer Aspire 5100
laptop, you have to do the following:

- Update your Atheros drivers (to at least 7.2.0.199)
- Update your Realtek drivers
- Update your ATI video drivers. Older versions generates crackes. Don't
know why..

Greetings


"Arjan321" wrote:

> Hello,
>
> I've bought two brand new Acer Aspire 5102wlmi laptops with Vista
> preinstalled.
>
> Connection to my wireless network works fine, but once in while ( once every
> ~30 minutes) the connection disconnects and connects again, disabling my
> internet. Both laptops suffer from this.
>
> An other symptom of this problem is, while playing music in winamp/wmp small
> "ticks" are audible, suggesting data loss.
>
> My older laptop, running Windows XP, has no problems whatsoever. No ticks
> (same music) and 100% connection time.
>
> Any suggestion?
>
> Specs laptop:
> - Acer Aspire 5102wlmi
> - Wireless-card: Atheros AR5005G, driver version 7.1.0.90 (latest version as
> far as I know)
> - IPv6 disabled
> - Windows Vista Home Premium
>
> Wireless:
> 802.11a/b/g/n, with WPA-personal TIPK encription.

Hello everyone,

I had not been able to get Vista to connect wirelessly despite my very concentrated efforts.

After following every troubleshooting step I could think of myself or find online, and believe me, I tried everything. I had probably spend 15 hours troubleshooting. My next step was going to be a reformat and a Linux install as I can get Linux running wireless in less than 10 minutes!

Finally success! How? I found an even more updated driver for the atheros wireless ar5005g here: http://www.x-drivers.com/component/o...info/id,23397/

It's version 7.3.1.73 and after updating the driver, I was finally wireless!! Now I am going to have a drink...a big one!!

Cheers and hope this helps anyone else in the same predicament.

EggHeadCafe - .NET Developer Portal of Choice
http://www.eggheadcafe.com

I had also disabled (unchecked) Internet Protocol Version 6 (TCP/IPv6) in the properties of the wireless connection. I don't know if it needs to be done as it is something I tried before updating the driver.

Cheers.
PS--I'm using an Acer Aspire 5100-5540. I had also uninstalled all of the eManagement software that came preinstalled as part of my troubleshooting. Again, I don't know if it's related.

Good Luck!

EggHeadCafe - .NET Developer Portal of Choice
http://www.eggheadcafe.com

Just to say, thank you very much Terri None, your solution solved my
problem where six Fujitsu Simens experts could not.

Once again many thanks!

KToast

"Teri None" wrote: