Vista - Vista offline files breaks Office 2007 file save - repeatable

Hi Shubhankar,

Thank you for getting back to me. Oplocks were not enabled (in fact
the reg dword was not even in the registry), but we did enable them
and we are still having the same issue.

Any other guesses? This is becoming quite a problem for us.
Additionally, the same type of issue occurs when saving an attachment
out of Outlook 2007 (on a Vista Business Edition system, SBS 2003) and
overwriting a network file.

Thanks once again!

Regards,
Trevor


On Jul 27, 12:07 pm, "Shubhankar Sanyal [MSFT]"
<sany...@online.microsoft.com> wrote:
> Hi Tavi,
> If you're seeing sync errors for all your files, it's possible that oplocks
> arenotenabled on the server.
> Can you confirm whether oplocks are enabled/disabled on server? The
> following KB will tell you which reg keys to look for on the server:http://support.microsoft.com/kb/296264/en-us
>
> Thanks,
> Shubhankar
>

Hello,
Almost the same problem here as BigWindow - Vista x86 Business and problems
with sync .xls files(conflicts, errors, sync fails etc.) that are in W2k3 std
srv file server in a domain(W2k AD). No problems with other types of files.
All patches applied on Vista, W2k3 srv and W2k DC.
Any solution?

"BigWindow" wrote:

> Hello~
>
> Have this annoying REPEATABLE problem with Excel 2007 running on
> Vista
> Business saving to a share on Windows Server 2003 (not SBS). On the
> client,
> Vista and Excel all up-to-date with SPs, the machine is part of a
> domain, and some files on different shares are set to be available
> offline.
>
>
> On the server, Windows 2003 also up-to-date, the client user has full
> permissions in all the directories in question - both share
> permissions and NTFS permissions), and the directory is set to make
> only files users specify to be available offline.
>
>
> Client has no problem opening and saving files in Excel that are NOT
> marked as available offline. Also no problems with the new native
> file
> format.
>
>
> So now here is the problem - as soon as a file available offline AND
> in Excel 2003 format is opened by Excel, the properties of that file
> indicate that the file is offline. i.e. the process of opening the
> file moves its status to offline. Then any attempt to save the file
> results in the dreaded "document not saved" error message. This
> occurs
> with a constant dedicated network connection. So, a work around has
> been to save it local and then drag and drop it over to the network
> when finished. Another work around (that works sometimes when Excel
> lets it happen) is to open the properties of the file AFTER opened by
> Excel, hit the [Sync] button to move the file back to online - and
> then for the rest of the session it stays online and you can save it
> at will.
>
>
> So in summary, it seems that Excel 2007 has the nasty habit of moving
> an XLS document from online to offline upon opening and then cannot
> save it anymore. Anyone else have this issue or a fix? Using Office
> 2007 organization wide hinges on it.
>
>
> Regards
>
>

St. Stanev,

My only suggestion is to Disable "Offline Files". In other words go to
your Control Panel - Offline Files - Disable Offline Files. That
solved a bunch of problems we were having, some similar to what you
mentioned with Excel files--conflicts, sync failures. It also stop
another problem we had with was image file corruption. However, it has
not solved the "Document Not Saved" problem we continue to have in
Excel.


On Aug 2, 6:38 am, St.Stanev <StSta...@discussions.microsoft.com>
wrote:
> Hello,
> Almost the same problem here as BigWindow -Vistax86 Business and problems
> with sync .xls files(conflicts, errors, sync fails etc.) that are in W2k3 std
> srv file server in a domain(W2k AD). No problems with other types of files.
> All patches applied onVista, W2k3 srv and W2k DC.
> Any solution?
>

But the purpose of this thread is to find a solution to the problem of
"document not saved" when using Excel 2007 and Windows 2003. To the
others that have this same problem - does your server have a REV drive
on it by any chance?

BigWindow

On Aug 2, 12:26 pm, Tavi <tourismvancouverisl...@gmail.com> wrote:
> St. Stanev,
>
> My only suggestion is to Disable "Offline Files". In other words go to
> your Control Panel - Offline Files - Disable Offline Files. That
> solved a bunch of problems we were having, some similar to what you
> mentioned with Excel files--conflicts, sync failures. It also stop
> another problem we had with was image file corruption. However, it has
> not solved the "Document Not Saved" problem we continue to have in
> Excel.
>
> On Aug 2, 6:38 am, St.Stanev <StSta...@discussions.microsoft.com>
> wrote:
>
> > Hello,
> > Almost the same problem here asBigWindow-Vistax86 Business and problems
> > with sync .xls files(conflicts, errors, sync fails etc.) that are in W2k3 std
> > srv file server in a domain(W2k AD). No problems with other types of files.
> > All patches applied onVista, W2k3 srv and W2k DC.
> > Any solution?

Nope, no REV drive for us.

OK, thanks - there was some possiblity that the REV drivers might
affect files on non REV drives, but it appears now that is not the
culprit.

On Aug 8, 6:19 pm, Tavi <tourismvancouverisl...@gmail.com> wrote:
> Nope, no REV drive for us.

Well we solved the problem by turning off the Windows Desktop Search
Add-In (http://www.microsoft.com/downloads/details.aspx?
FamilyID=f7e981d9-5a3b-4872-a07e-220761e27283&displaylang=en)

I had previously installed this add-in and set it to index Networked
files, but once I turned it off (by that I mean stopped Indexing
Network Files and then I re-built the Index) the problem totally
vanished.

Not the case - here - we are not using the add-in for desktop search
to index network volumes. Still have the same problem and had to trash
Vista and Office 2007 because of it. Neither of these product are
ready for today's environment in my opinion. Backward compatibility
MUST be seamless and you MUST be able to support the mobile worker
with offline files. These two products come up WAY short.

On Aug 22, 3:35 pm, Tavi <tourismvancouverisl...@xxxxxx> wrote:

Hi BigWindow,

we have the exact same problem. Did you got a solution for this
problem?

Thanks.

Bart.

On 29 aug, 14:15, BigWindow <rhertz...@xxxxxx> wrote:

The answer has been found! See this post:

Subject: Offline Files - tmp files - GUID - Access is denied - Sync
Posted on November 16, 2007...

There finally is an answer. After looking EVERYWHERE, I found the Microsoft
solution... Check the third reply I made. It has a link to the MS KB
article for the fix.

I have applied the PRE-SP1 patch and it worked on my computer! FINALLY!!!
I HAVE to have the offline files working or it creates major problems for my
work!

"bart.vanden.driessche@xxxxxx" wrote: