Windows Vista Forums

Vista laptop refusing to connect to Access Point

  1. #1


    orrcad Guest

    Vista laptop refusing to connect to Access Point


    -----------------------------
    Hi there..

    setup :

    Telsey CPVA 500 router (adsl provider Tele2 in spain)
    DLink DWL-G700AP access point
    Asus X51R laptop with Vista Home Premium (pre-installed):Atheros AR5006EG
    wireless network adaptor

    1.I can connect the laptop to the router directly via ethernet cable without
    problem.
    2. Other laptops with XP can connect wirelessly with no problem (WEP
    activated)
    3. I cannot connect the laptop to the Access point above. I can connect to
    other wifi networks but not this one. When i try to connect i get the error
    message:

    Root cause:
    Windows cannot connect to "blackhorse"
    Wireless association failed due to an unknown reason.

    Detailed root cause:
    802.11 connection failed due to status code 1: unspecified failure

    It´s like it doesn´t even attempt to connect. Straight to the above
    message..no connection bar and no WEP key prompt. (I have tried both
    open/disabled and WEP activated..same result.)

    I´ve turned off ant-virus before all this. Firewall aswell.
    I´ve tried fixed IP on laptop.
    Wireless adaptor uninstalled and re-installed with up to date drivers.
    Access point firmware is up to date.
    I´ve reset the AP . Started again. still same result.

    The router I cannot access because Tele2 have prevented it. which is
    ridiculous but seeing as i can connect with cable ok I´m assuming the problem
    isn´t there.
    I´ve spoken to Dlink ..they say no problem with their product and Vista.
    It´s the configuration of the laptop they say...?

    I can´t think of what else to do. I´d like to try a different access point
    with this router but haven´t one available and I can walk outside and connect
    to a different network no probs...

    is there something i haven´t tried? Why just this laptop and this network?

    if not i´ll have to uninstall Vista and go back to XP .

    any help would be much appreciated.

    neil

    event report below..



    Log Name: System
    Source: Microsoft-Windows-Diagnostics-Networking
    Date: 19/03/2007 23:10:23
    Event ID: 6100
    Task Category: (12)
    Level: Information
    Keywords: (2)
    User: LOCAL SERVICE
    Computer: deano-PC
    Description:
    Helper Class (RNWF MSM Helper Class) Event:

    Wireless Diagnostic Helper Class Event

    For complete information about this session see the Wireless Diagnostic
    Informational Event.

    Helper Class: Native WiFi MSM
    Initialize status: Success

    Information for connection being diagnosed
    Interface GUID: 2bd302b4-0d6e-417e-b56f-9cbf93922255
    Interface name: Atheros AR5006EG Wireless Network Adapter
    Interface type: Native WiFi
    Profile: Discovery connection
    SSID: blackhorse
    SSID length: 10
    Connection mode: Infra
    Security: Yes
    Connect even if network is not broadcasting: No

    Result of diagnosis: Problem found

    Root cause:
    Windows cannot connect to "blackhorse"
    Wireless association failed due to an unknown reason.

    Detailed root cause:
    802.11 connection failed due to status code 1: unspecified failure

    Repair option:
    Try connecting to "blackhorse" again
    If the problem continues, contact your network administrator or hardware
    manufacturer for further assistance.



    Event Verbosity:0
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Diagnostics-Networking"
    Guid="{36c23e18-0e66-11d9-bbeb-505054503030}" />
    <EventID>6100</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>12</Task>
    <Opcode>0</Opcode>
    <Keywords>0x4000000000000002</Keywords>
    <TimeCreated SystemTime="2007-03-19T22:10:23.148Z" />
    <EventRecordID>4855</EventRecordID>
    <Correlation ActivityID="{7B37C63F-1246-4161-BC74-BA63755B8719}" />
    <Execution ProcessID="3588" ThreadID="5332" />
    <Channel>System</Channel>
    <Computer>deano-PC</Computer>
    <Security UserID="S-1-5-19" />
    </System>
    <EventData>
    <Data Name="HelperClassName">RNWF MSM Helper Class</Data>
    <Data Name="EventDescription">Wireless Diagnostic Helper Class Event

    For complete information about this session see the Wireless Diagnostic
    Informational Event.

    Helper Class: Native WiFi MSM
    Initialize status: Success

    Information for connection being diagnosed
    Interface GUID: 2bd302b4-0d6e-417e-b56f-9cbf93922255
    Interface name: Atheros AR5006EG Wireless Network Adapter
    Interface type: Native WiFi
    Profile: Discovery connection
    SSID: blackhorse
    SSID length: 10
    Connection mode: Infra
    Security: Yes
    Connect even if network is not broadcasting: No

    Result of diagnosis: Problem found

    Root cause:
    Windows cannot connect to "blackhorse"
    Wireless association failed due to an unknown reason.

    Detailed root cause:
    802.11 connection failed due to status code 1: unspecified failure

    Repair option:
    Try connecting to "blackhorse" again
    If the problem continues, contact your network administrator or hardware
    manufacturer for further assistance.

    </Data>
    <Data Name="EventVerbosity">0</Data>
    </EventData>
    </Event>

      My System SpecsSystem Spec

  2.   


  3. #2


    Barb Bowman Guest

    Re: Vista laptop refusing to connect to Access Point

    I replied to this same question in another group.

    On Fri, 1 Jun 2007 10:28:02 -0700, orrcad
    <orrcad@discussions.microsoft.com> wrote:

    >
    >-----------------------------
    >Hi there..
    >
    >setup :
    >
    >Telsey CPVA 500 router (adsl provider Tele2 in spain)
    >DLink DWL-G700AP access point
    >Asus X51R laptop with Vista Home Premium (pre-installed):Atheros AR5006EG
    >wireless network adaptor
    >
    >1.I can connect the laptop to the router directly via ethernet cable without
    >problem.
    >2. Other laptops with XP can connect wirelessly with no problem (WEP
    >activated)
    >3. I cannot connect the laptop to the Access point above. I can connect to
    >other wifi networks but not this one. When i try to connect i get the error
    >message:
    >
    >Root cause:
    >Windows cannot connect to "blackhorse"
    >Wireless association failed due to an unknown reason.
    >
    >Detailed root cause:
    >802.11 connection failed due to status code 1: unspecified failure
    >
    >Its like it doesnt even attempt to connect. Straight to the above
    >message..no connection bar and no WEP key prompt. (I have tried both
    >open/disabled and WEP activated..same result.)
    >
    >Ive turned off ant-virus before all this. Firewall aswell.
    >Ive tried fixed IP on laptop.
    >Wireless adaptor uninstalled and re-installed with up to date drivers.
    >Access point firmware is up to date.
    >Ive reset the AP . Started again. still same result.
    >
    >The router I cannot access because Tele2 have prevented it. which is
    >ridiculous but seeing as i can connect with cable ok Im assuming the problem
    >isnt there.
    >Ive spoken to Dlink ..they say no problem with their product and Vista.
    >Its the configuration of the laptop they say...?
    >
    >I cant think of what else to do. Id like to try a different access point
    >with this router but havent one available and I can walk outside and connect
    >to a different network no probs...
    >
    >is there something i havent tried? Why just this laptop and this network?
    >
    >if not ill have to uninstall Vista and go back to XP .
    >
    >any help would be much appreciated.
    >
    >neil
    >
    >event report below..
    >
    >
    >
    >Log Name: System
    >Source: Microsoft-Windows-Diagnostics-Networking
    >Date: 19/03/2007 23:10:23
    >Event ID: 6100
    >Task Category: (12)
    >Level: Information
    >Keywords: (2)
    >User: LOCAL SERVICE
    >Computer: deano-PC
    >Description:
    >Helper Class (RNWF MSM Helper Class) Event:
    >
    >Wireless Diagnostic Helper Class Event
    >
    >For complete information about this session see the Wireless Diagnostic
    >Informational Event.
    >
    >Helper Class: Native WiFi MSM
    > Initialize status: Success
    >
    >Information for connection being diagnosed
    > Interface GUID: 2bd302b4-0d6e-417e-b56f-9cbf93922255
    > Interface name: Atheros AR5006EG Wireless Network Adapter
    > Interface type: Native WiFi
    > Profile: Discovery connection
    > SSID: blackhorse
    > SSID length: 10
    > Connection mode: Infra
    > Security: Yes
    > Connect even if network is not broadcasting: No
    >
    >Result of diagnosis: Problem found
    >
    >Root cause:
    >Windows cannot connect to "blackhorse"
    >Wireless association failed due to an unknown reason.
    >
    >Detailed root cause:
    >802.11 connection failed due to status code 1: unspecified failure
    >
    >Repair option:
    >Try connecting to "blackhorse" again
    >If the problem continues, contact your network administrator or hardware
    >manufacturer for further assistance.
    >
    >
    >
    >Event Verbosity:0
    >Event Xml:
    ><Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    > <System>
    > <Provider Name="Microsoft-Windows-Diagnostics-Networking"
    >Guid="{36c23e18-0e66-11d9-bbeb-505054503030}" />
    > <EventID>6100</EventID>
    > <Version>0</Version>
    > <Level>4</Level>
    > <Task>12</Task>
    > <Opcode>0</Opcode>
    > <Keywords>0x4000000000000002</Keywords>
    > <TimeCreated SystemTime="2007-03-19T22:10:23.148Z" />
    > <EventRecordID>4855</EventRecordID>
    > <Correlation ActivityID="{7B37C63F-1246-4161-BC74-BA63755B8719}" />
    > <Execution ProcessID="3588" ThreadID="5332" />
    > <Channel>System</Channel>
    > <Computer>deano-PC</Computer>
    > <Security UserID="S-1-5-19" />
    > </System>
    > <EventData>
    > <Data Name="HelperClassName">RNWF MSM Helper Class</Data>
    > <Data Name="EventDescription">Wireless Diagnostic Helper Class Event
    >
    >For complete information about this session see the Wireless Diagnostic
    >Informational Event.
    >
    >Helper Class: Native WiFi MSM
    > Initialize status: Success
    >
    >Information for connection being diagnosed
    > Interface GUID: 2bd302b4-0d6e-417e-b56f-9cbf93922255
    > Interface name: Atheros AR5006EG Wireless Network Adapter
    > Interface type: Native WiFi
    > Profile: Discovery connection
    > SSID: blackhorse
    > SSID length: 10
    > Connection mode: Infra
    > Security: Yes
    > Connect even if network is not broadcasting: No
    >
    >Result of diagnosis: Problem found
    >
    >Root cause:
    >Windows cannot connect to "blackhorse"
    >Wireless association failed due to an unknown reason.
    >
    >Detailed root cause:
    >802.11 connection failed due to status code 1: unspecified failure
    >
    >Repair option:
    >Try connecting to "blackhorse" again
    >If the problem continues, contact your network administrator or hardware
    >manufacturer for further assistance.
    >
    ></Data>
    > <Data Name="EventVerbosity">0</Data>
    > </EventData>
    ></Event>

    --

    Barb Bowman
    MS Windows-MVP
    Expert Zone & Vista Community Columnist
    http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
    http://blogs.digitalmediaphile.com/barb/

      My System SpecsSystem Spec

  4. #3


    Userca Guest

    Vista laptop refusing to connect to Access Point - orrca

    Hi there,

    I was facing the same problem while trying to connect a Vista / Wi-Fi PC to my Linksys Router WRT54GS. I found a solution in this forum :

    http://www.developerfood.com/re-vist...8/article.aspx

    It is referenced by Microsoft in :

    http://support.microsoft.com/kb/928233/en-us

    The problem is the BROADCAST flag in DHCP discovery packets different in Vista vs. XP SP2.

    And for me the solution was to set the following registry entry as follows:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{GUID}

    Value name: DhcpConnForceBroadcastFlag
    Value type: REG_DWORD
    Value data: 0

    Then I had to manually remove the PCI Wi-Fi card (Linksys WMT54G) from the computer. At this point I only had a Local connection without internet acces. Then I had to shut-down and restart it to get full internet access.

    Nothing to do with what said Mr. Bowman [MS Windows-MVP] in another forum : namely switching from Wireless Default Channel 6 to channel 1 or 11 (to avoid overlapping ... of what ?).

    I hope this will help your connection pb.

    EggHeadCafe.com - .NET Developer Portal of Choice
    http://www.eggheadcafe.com

      My System SpecsSystem Spec

  5. #4


    orrcad Guest

    RE: Vista laptop refusing to connect to Access Point - orrca

    thanks for the link userca.. no joy i´m afraid. still exactly the exact same
    response.
    i think i´ll have to either change to xp or take the laptop back. I have
    exactly the same setup in 2 locations (same router with AP) and i´m not going
    to change 2 APs just coz vista doesn´t like it.

    it´s annoying coz i´ve tried everything and don´t want to give up...

    but..

    cheers anyway.
    orrcad



    "Userca" wrote:

    > Hi there,
    >
    > I was facing the same problem while trying to connect a Vista / Wi-Fi PC to my Linksys Router WRT54GS. I found a solution in this forum :
    >
    > http://www.developerfood.com/re-vist...8/article.aspx
    >
    > It is referenced by Microsoft in :
    >
    > http://support.microsoft.com/kb/928233/en-us
    >
    > The problem is the BROADCAST flag in DHCP discovery packets different in Vista vs. XP SP2.
    >
    > And for me the solution was to set the following registry entry as follows:
    > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{GUID}
    >
    > Value name: DhcpConnForceBroadcastFlag
    > Value type: REG_DWORD
    > Value data: 0
    >
    > Then I had to manually remove the PCI Wi-Fi card (Linksys WMT54G) from the computer. At this point I only had a Local connection without internet acces. Then I had to shut-down and restart it to get full internet access.
    >
    > Nothing to do with what said Mr. Bowman [MS Windows-MVP] in another forum : namely switching from Wireless Default Channel 6 to channel 1 or 11 (to avoid overlapping ... of what ?).
    >
    > I hope this will help your connection pb.
    >
    > EggHeadCafe.com - .NET Developer Portal of Choice
    > http://www.eggheadcafe.com
    >


      My System SpecsSystem Spec

  6. #5


    pure_carbon Guest

    RE: Vista laptop refusing to connect to Access Point - orrca

    I've just been experiencing the same problem re:

    Root cause:
    Windows cannot connect to "xyzabc"
    Wireless association failed due to an unknown reason.

    Detailed root cause:
    802.11 connection failed due to status code 1: unspecified failure

    Windows Vista Home Basic
    Toshiba Satellite L30
    Atheros AR5005G wireless adapter card
    Wireless Access Point - Edimax EW7206APG

    Upgraded drivers for wireless adapter card - and it still didn't work
    Upgraded firmware for the Wireless Access Point - now works a treat!!!!

      My System SpecsSystem Spec

  7. #6



    Senior Member
    Join Date : Apr 2007
    Posts : 190
    Win XP Pro / Win Vista Ultimate
    Local Time: 09:51 PM


     

    Re: Vista laptop refusing to connect to Access Point

    download the latest driver for your wireless card
    uninstall the wireless card driver from the device manager
    then right click the setup file and click the compatibility tab, select compatibility mode with windows XP SP2. then click ok, and run the setup.

      My System SpecsSystem Spec

  8. #7



    Newbie
    Join Date : Mar 2008
    Posts : 1
    VISTA HOME PREMIUM 32BIT
    Local Time: 04:51 AM


     

    Re: Vista laptop refusing to connect to Access Point - orrca

    Quote Originally Posted by pure_carbon View Post
    I've just been experiencing the same problem re:

    Root cause:
    Windows cannot connect to "xyzabc"
    Wireless association failed due to an unknown reason.

    Detailed root cause:
    802.11 connection failed due to status code 1: unspecified failure

    Windows Vista Home Basic
    Toshiba Satellite L30
    Atheros AR5005G wireless adapter card
    Wireless Access Point - Edimax EW7206APG

    Upgraded drivers for wireless adapter card - and it still didn't work
    Upgraded firmware for the Wireless Access Point - now works a treat!!!!
    I too have an Edimax EW7206apg but do not know how to upgrade firmware. We have tried to access Edimax by using our IP address of 192.168.2.1 but this fails to open or allow access. HELP please!!!!!

      My System SpecsSystem Spec


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