Windows Vista Forums

Internet connection (Vista Premium)

  1. #1


    fergalf Guest

    Internet connection (Vista Premium)

    My internet connection keeps dropping. Under network and sharing the
    indicator says i'm still connected. When i diagnose the issue under windows
    vista and it says it's a problem with my ISP (Cable). I log out/log in or
    reboot and the connection is back but then only works for a while. It
    doesn't drop whilst downloading, it downloads then drops??? Same issue occurs
    via USB cable or my ethernet card (built into motherboard) any suggestions??

      My System SpecsSystem Spec

  2. #2


    Gloria Boyer [MSFT] Guest

    Re: Internet connection (Vista Premium)

    Hi Fergalf. Windows might be turning off the network adapter to save power.
    Turn off the power-saving option in the network adapter's properties (wired
    network adapters only):
    1. Open Network Connections by clicking the Start button , clicking
    Control Panel, clicking Network and Internet, clicking Network and Sharing
    Center, and then clicking Manage network connections.

    2. Right-click the connection, and then click Properties. If
    you are prompted for an administrator password or confirmation, type the
    password or provide confirmation.

    3. On the Networking tab, click Configure.

    4. On the Power Management tab, clear the Allow the computer to
    turn off this device to save power check box, and then click OK.



    Hope this helps!


    --
    Gloria Boyer
    Windows User Assistance team
    Microsoft Corporation


      My System SpecsSystem Spec

  3. #3


    Robert L [MVP - Networking] Guest

    Re: Internet connection (Vista Premium)

    Gloria, Thank you for thus how to.

    Bob Lin, MS-MVP, MCSE & CNE
    Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
    How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
    "Gloria Boyer [MSFT]" <gloriab@online.microsoft.com> wrote in message news:7536FECC-91A8-4A9F-B920-3E3A92E7A42D@microsoft.com...
    Hi Fergalf. Windows might be turning off the network adapter to save power.
    Turn off the power-saving option in the network adapter's properties (wired
    network adapters only):
    1. Open Network Connections by clicking the Start button , clicking
    Control Panel, clicking Network and Internet, clicking Network and Sharing
    Center, and then clicking Manage network connections.

    2. Right-click the connection, and then click Properties. If
    you are prompted for an administrator password or confirmation, type the
    password or provide confirmation.

    3. On the Networking tab, click Configure.

    4. On the Power Management tab, clear the Allow the computer to
    turn off this device to save power check box, and then click OK.



    Hope this helps!


    --
    Gloria Boyer
    Windows User Assistance team
    Microsoft Corporation


      My System SpecsSystem Spec

  4. #4


    Bob H Guest

    RE: Internet connection (Vista Premium)

    fergalf
    Take a look at Steveb's solution at 5/2/07 8:05 pm in this list. (about page
    21) Let us know if anything works.
    --
    Bob H


    "fergalf" wrote:

    > My internet connection keeps dropping. Under network and sharing the
    > indicator says i'm still connected. When i diagnose the issue under windows
    > vista and it says it's a problem with my ISP (Cable). I log out/log in or
    > reboot and the connection is back but then only works for a while. It
    > doesn't drop whilst downloading, it downloads then drops??? Same issue occurs
    > via USB cable or my ethernet card (built into motherboard) any suggestions??


      My System SpecsSystem Spec


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