Windows Vista Forums

Very slow network connection to 64 bit server
  1. #1


    Tribe Guest

    Very slow network connection to 64 bit server

    I use my laptop, running Vista Ultimate 32 bit, to remotely administer our
    servers. We have recently had a new server installed running 2003 server
    standard R2 64 bit.
    Initially I noticed that the remote desktop connection to this 64 bit server
    was so slow as to be unusable, (the connections to the 32 bit servers was
    fine), but even browsing the shares or transfering simple files is very slow
    too. Applications using data stores on the new server are unusable as well.
    All XP workstations and the 2003 32 bit servers can connect, share and
    transfer files normally with the 64 bit server. I'm presuming therefore it's
    a Vista issue.

    All ideas welcome.



      My System SpecsSystem Spec

  2. #2


    Katarzyna - Windows Networking Guest

    RE: Very slow network connection to 64 bit server

    Hi Tribe,

    My name is Katarzyna - I work in the Windows Networking Team.

    Can you help us investigate the slow RDP issue further? I would need you to
    collect some network traces (Netmon, Ethereal, etc.) and share them with us
    so our team can investigate. Are you willing to help us so we can solve the
    issues you are seeing together?

    Please email me at windows_networking@hotmail.com

    Regards,
    Katarzyna


    "Tribe" wrote:

    > I use my laptop, running Vista Ultimate 32 bit, to remotely administer our
    > servers. We have recently had a new server installed running 2003 server
    > standard R2 64 bit.
    > Initially I noticed that the remote desktop connection to this 64 bit server
    > was so slow as to be unusable, (the connections to the 32 bit servers was
    > fine), but even browsing the shares or transfering simple files is very slow
    > too. Applications using data stores on the new server are unusable as well.
    > All XP workstations and the 2003 32 bit servers can connect, share and
    > transfer files normally with the 64 bit server. I'm presuming therefore it's
    > a Vista issue.
    >
    > All ideas welcome.


      My System SpecsSystem Spec

  3. #3


    Tribe Guest

    RE: Very slow network connection to 64 bit server

    Hi Katarzyna
    Please let me know the information that you require. Do you work for
    Microsoft? You're profile doesn't say.

    "Katarzyna - Windows Networking" wrote:

    > Hi Tribe,
    >
    > My name is Katarzyna - I work in the Windows Networking Team.
    >
    > Can you help us investigate the slow RDP issue further? I would need you to
    > collect some network traces (Netmon, Ethereal, etc.) and share them with us
    > so our team can investigate. Are you willing to help us so we can solve the
    > issues you are seeing together?
    >
    > Please email me at windows_networking@hotmail.com
    >
    > Regards,
    > Katarzyna
    >
    >
    > "Tribe" wrote:
    >
    > > I use my laptop, running Vista Ultimate 32 bit, to remotely administer our
    > > servers. We have recently had a new server installed running 2003 server
    > > standard R2 64 bit.
    > > Initially I noticed that the remote desktop connection to this 64 bit server
    > > was so slow as to be unusable, (the connections to the 32 bit servers was
    > > fine), but even browsing the shares or transfering simple files is very slow
    > > too. Applications using data stores on the new server are unusable as well.
    > > All XP workstations and the 2003 32 bit servers can connect, share and
    > > transfer files normally with the 64 bit server. I'm presuming therefore it's
    > > a Vista issue.
    > >
    > > All ideas welcome.


      My System SpecsSystem Spec

  4. #4


    Sooner Al [MVP] Guest

    Re: Very slow network connection to 64 bit server

    "Tribe" <Tribe@discussions.microsoft.com> wrote in message
    news:0F98DCC4-3471-419E-9068-16163203AD6D@microsoft.com...
    > Hi Katarzyna
    > Please let me know the information that you require. Do you work for
    > Microsoft? You're profile doesn't say.
    >
    >

    I would be very careful about this. MS employees usually use microsoft.com
    email addresses...

    --

    Al Jarvi (MS-MVP Windows Networking)

    Please post *ALL* questions and replies to the news group for the
    mutual benefit of all of us...
    The MS-MVP Program - http://mvp.support.microsoft.com
    This posting is provided "AS IS" with no warranties, and confers no
    rights...
    How to ask a question
    http://support.microsoft.com/KB/555375


      My System SpecsSystem Spec

  5. #5


    Katarzyna - Windows Networking Guest

    RE: Very slow network connection to 64 bit server

    Hi Tribe,

    Yes, I work for Microsoft. I am in the Windows OS Division, working for
    Internet Protocols Team. As you may see from my profile, all of my posts
    relate to either RDP issues or auto-tuning because this is what I work on.

    I would like to avoid giving out my work email address to everyone in the
    clear. You must share my concerns since I can't find your email anywhere
    either. If you leave me your contact info (either here on on hotmail), I will
    reply from my work account.

    We would like to reproduce the RDP issue so we will ask you to enable
    auto-tuning back on, try an RDP session, collect network traces (e.g., with
    Microsoft's Netmon) and crash dumps. We will send you detailed instructions.

    As you can see, this issue is very important to us. It would be very helpful
    if you helped us solve it.

    Regards,
    Katarzyna






    "Tribe" wrote:

    > Hi Katarzyna
    > Please let me know the information that you require. Do you work for
    > Microsoft? You're profile doesn't say.
    >
    > "Katarzyna - Windows Networking" wrote:
    >
    > > Hi Tribe,
    > >
    > > My name is Katarzyna - I work in the Windows Networking Team.
    > >
    > > Can you help us investigate the slow RDP issue further? I would need you to
    > > collect some network traces (Netmon, Ethereal, etc.) and share them with us
    > > so our team can investigate. Are you willing to help us so we can solve the
    > > issues you are seeing together?
    > >
    > > Please email me at windows_networking@hotmail.com
    > >
    > > Regards,
    > > Katarzyna
    > >
    > >
    > > "Tribe" wrote:
    > >
    > > > I use my laptop, running Vista Ultimate 32 bit, to remotely administer our
    > > > servers. We have recently had a new server installed running 2003 server
    > > > standard R2 64 bit.
    > > > Initially I noticed that the remote desktop connection to this 64 bit server
    > > > was so slow as to be unusable, (the connections to the 32 bit servers was
    > > > fine), but even browsing the shares or transfering simple files is very slow
    > > > too. Applications using data stores on the new server are unusable as well.
    > > > All XP workstations and the 2003 32 bit servers can connect, share and
    > > > transfer files normally with the 64 bit server. I'm presuming therefore it's
    > > > a Vista issue.
    > > >
    > > > All ideas welcome.


      My System SpecsSystem Spec

  6. #6


    Katarzyna [MSFT] Guest

    RE: Very slow network connection to 64 bit server

    Per advice that I received internally, here is my address: kpuchala <at>
    microsoft.com. Let me know if you're still up for setting a repro on RDP.

    Thanks,
    Katarzyna

    "Tribe" wrote:

    > Hi Katarzyna
    > Please let me know the information that you require. Do you work for
    > Microsoft? You're profile doesn't say.
    >
    > "Katarzyna - Windows Networking" wrote:
    >
    > > Hi Tribe,
    > >
    > > My name is Katarzyna - I work in the Windows Networking Team.
    > >
    > > Can you help us investigate the slow RDP issue further? I would need you to
    > > collect some network traces (Netmon, Ethereal, etc.) and share them with us
    > > so our team can investigate. Are you willing to help us so we can solve the
    > > issues you are seeing together?
    > >
    > > Please email me at windows_networking@hotmail.com
    > >
    > > Regards,
    > > Katarzyna
    > >
    > >
    > > "Tribe" wrote:
    > >
    > > > I use my laptop, running Vista Ultimate 32 bit, to remotely administer our
    > > > servers. We have recently had a new server installed running 2003 server
    > > > standard R2 64 bit.
    > > > Initially I noticed that the remote desktop connection to this 64 bit server
    > > > was so slow as to be unusable, (the connections to the 32 bit servers was
    > > > fine), but even browsing the shares or transfering simple files is very slow
    > > > too. Applications using data stores on the new server are unusable as well.
    > > > All XP workstations and the 2003 32 bit servers can connect, share and
    > > > transfer files normally with the 64 bit server. I'm presuming therefore it's
    > > > a Vista issue.
    > > >
    > > > All ideas welcome.


      My System SpecsSystem Spec

  7. #7


    Air Guest

    Re: Very slow network connection to 64 bit server


    I have exactly the same problems which are mentioned i wanted to know
    you found a solution for this problem ? Please inform me. Thank you
    very much in advance.

    Air


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  8. #8


    Skotten Guest

    Re: Very slow network connection to 64 bit server


    Here is what you need to do if you have the same issue:

    - Run a command prompt (cmd.exe) as an Administrator
    - Type: netsh interface tcp set global autotuninglevel=disabled


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