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Vista - Can't connect to wireless network - Vista Laptop and SNK5630NS Rou

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Old 07-29-2007   #1 (permalink)
David Saunders


 
 

Can't connect to wireless network - Vista Laptop and SNK5630NS Rou

Hi,

I have recently setup a network in my house and currently two computers
connect to it fine - these both run Windows XP SP2, one is connected via.
wireless and one via. wire. I have also connected my work laptop, again
running XP SP2, over the wireless and that worked fine as well.

However, my house mate has now brought a Dell Inspiron 6400 running Vista
Home Premium. Initially this connected over the wireless fine using WPA2.
However, the connection keeps coming and going and now I can't seem to get it
back at all. It says that the signal strength is excellent but then complains
about not receiving anything back from the router when trying to connect, and
claims that this may be due to a poor signal.

I have tried using WEP but that didn't work. Also, when I connected it via.
wire it could only connect to the local network and not the Internet.

I am using a TalkTalk SNK6530NS router (I believe this is actually made by
Philips but rebranded by TalkTalk, the UK ISP).

I have not had much experience with Vista as yet, so any help here is much
appreciated.

Many thanks,

David Saunders

My System SpecsSystem Spec
Old 07-30-2007   #2 (permalink)
Robert L [MVP - Networking]


 
 

Re: Can't connect to wireless network - Vista Laptop and SNK5630NS Rou

try to disable the IPv6 first. If that doesn't fix the problem, try this link:

Vista Wireless IssuesVista: Common Problems with 802.11 Wireless ... Inability to Connect and the wireless doesn’t receive the single. 1) It could be the Wireless adapter driver ...
http://www.wifimvp.com/vistawireless.htm


Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"David Saunders" <DavidSaunders@discussions.microsoft.com> wrote in message news:CB8BD8E1-D7EC-48BF-B8AB-8340F49CF530@microsoft.com...
Hi,

I have recently setup a network in my house and currently two computers
connect to it fine - these both run Windows XP SP2, one is connected via.
wireless and one via. wire. I have also connected my work laptop, again
running XP SP2, over the wireless and that worked fine as well.

However, my house mate has now brought a Dell Inspiron 6400 running Vista
Home Premium. Initially this connected over the wireless fine using WPA2.
However, the connection keeps coming and going and now I can't seem to get it
back at all. It says that the signal strength is excellent but then complains
about not receiving anything back from the router when trying to connect, and
claims that this may be due to a poor signal.

I have tried using WEP but that didn't work. Also, when I connected it via.
wire it could only connect to the local network and not the Internet.

I am using a TalkTalk SNK6530NS router (I believe this is actually made by
Philips but rebranded by TalkTalk, the UK ISP).

I have not had much experience with Vista as yet, so any help here is much
appreciated.

Many thanks,

David Saunders
My System SpecsSystem Spec
Old 08-01-2007   #3 (permalink)
David Saunders


 
 

Re: Can't connect to wireless network - Vista Laptop and SNK5630NS

Bob,

Many thanks for your help with this. Could you please tell me how to disbale
the IPv6 in Vista?

Many thanks again,

David Saunders

"Robert L [MVP - Networking]" wrote:

> try to disable the IPv6 first. If that doesn't fix the problem, try this link:
>
> Vista Wireless IssuesVista: Common Problems with 802.11 Wireless ... Inability to Connect and the wireless doesn’t receive the single. 1) It could be the Wireless adapter driver ...
> http://www.wifimvp.com/vistawireless.htm
>
>
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
> "David Saunders" <DavidSaunders@discussions.microsoft.com> wrote in message news:CB8BD8E1-D7EC-48BF-B8AB-8340F49CF530@microsoft.com...
> Hi,
>
> I have recently setup a network in my house and currently two computers
> connect to it fine - these both run Windows XP SP2, one is connected via.
> wireless and one via. wire. I have also connected my work laptop, again
> running XP SP2, over the wireless and that worked fine as well.
>
> However, my house mate has now brought a Dell Inspiron 6400 running Vista
> Home Premium. Initially this connected over the wireless fine using WPA2.
> However, the connection keeps coming and going and now I can't seem to get it
> back at all. It says that the signal strength is excellent but then complains
> about not receiving anything back from the router when trying to connect, and
> claims that this may be due to a poor signal.
>
> I have tried using WEP but that didn't work. Also, when I connected it via.
> wire it could only connect to the local network and not the Internet.
>
> I am using a TalkTalk SNK6530NS router (I believe this is actually made by
> Philips but rebranded by TalkTalk, the UK ISP).
>
> I have not had much experience with Vista as yet, so any help here is much
> appreciated.
>
> Many thanks,
>
> David Saunders

My System SpecsSystem Spec
Old 08-01-2007   #4 (permalink)
Robert L [MVP - Networking]


 
 

Re: Can't connect to wireless network - Vista Laptop and SNK5630NS

Go to Network and sharing center>Manage network connections. Open the properties of the connection. Uncheck the TCP/IPv6.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"David Saunders" <DavidSaunders@discussions.microsoft.com> wrote in message news:7982493A-F167-44F0-B825-F85AB3CD26D8@microsoft.com...
Bob,

Many thanks for your help with this. Could you please tell me how to disbale
the IPv6 in Vista?

Many thanks again,

David Saunders

"Robert L [MVP - Networking]" wrote:

> try to disable the IPv6 first. If that doesn't fix the problem, try this link:
>
> Vista Wireless IssuesVista: Common Problems with 802.11 Wireless ... Inability to Connect and the wireless doesn’t receive the single. 1) It could be the Wireless adapter driver ...
> http://www.wifimvp.com/vistawireless.htm
>
>
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
> "David Saunders" <DavidSaunders@discussions.microsoft.com> wrote in message news:CB8BD8E1-D7EC-48BF-B8AB-8340F49CF530@microsoft.com...
> Hi,
>
> I have recently setup a network in my house and currently two computers
> connect to it fine - these both run Windows XP SP2, one is connected via.
> wireless and one via. wire. I have also connected my work laptop, again
> running XP SP2, over the wireless and that worked fine as well.
>
> However, my house mate has now brought a Dell Inspiron 6400 running Vista
> Home Premium. Initially this connected over the wireless fine using WPA2.
> However, the connection keeps coming and going and now I can't seem to get it
> back at all. It says that the signal strength is excellent but then complains
> about not receiving anything back from the router when trying to connect, and
> claims that this may be due to a poor signal.
>
> I have tried using WEP but that didn't work. Also, when I connected it via.
> wire it could only connect to the local network and not the Internet.
>
> I am using a TalkTalk SNK6530NS router (I believe this is actually made by
> Philips but rebranded by TalkTalk, the UK ISP).
>
> I have not had much experience with Vista as yet, so any help here is much
> appreciated.
>
> Many thanks,
>
> David Saunders

My System SpecsSystem Spec
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