Vista - UPnP - What do I do now???

I'm having typical "local only" internet results. I'm "online" but way, way
more slowly than I like. Microsoft says "basic" connectivity shouldn't be an
issue. Well, it is. Anyway, this is the result of my UPnP test:

Test 5 - UPnP Support Test Not supported


Result:
The operating system is Windows Vista
The firewall is disabled
UPnP is enabled by the firewall
UPnP services are running
UPnP Discovery is enabled
Detecting Internet Gateway Devices on the network
0 IGD(s) found
Failed to find any Internet Gateway Devices

What does this mean I need to do to fix this problem? I want to be online,
connected to the web, with the tiny little globe on in my icon tray showing
I'm online.

Any help would be more than appreciated.

Thanks!

How are you connected to the Internet? What router (model, hardware
revision, firmware version)?

What network adapter?

Please post the output of ipconfig /all. to do this:

start
programs
accessories
command prompt (right click and select run as administrator and
acknowledge the prompt)

ipconfig /all [enter]

click the icon on the menubar on the left and then edit, select all
(it will turn white)

click the icon in the menubar again then edit, copy

this copies to the clipboard.
paste into a reply

On Thu, 2 Aug 2007 10:22:04 -0700, Victoria
<Victoria@discussions.microsoft.com> wrote:

>I'm having typical "local only" internet results. I'm "online" but way, way
>more slowly than I like. Microsoft says "basic" connectivity shouldn't be an
>issue. Well, it is. Anyway, this is the result of my UPnP test:
>
>Test 5 - UPnP Support Test Not supported
>
>
>Result:
>The operating system is Windows Vista
>The firewall is disabled
>UPnP is enabled by the firewall
>UPnP services are running
>UPnP Discovery is enabled
>Detecting Internet Gateway Devices on the network
>0 IGD(s) found
>Failed to find any Internet Gateway Devices
>
>What does this mean I need to do to fix this problem? I want to be online,
>connected to the web, with the tiny little globe on in my icon tray showing
>I'm online.
>
>Any help would be more than appreciated.
>
>Thanks!
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

Thanks for your help. I think this is what you need:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Victoria>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Victoria-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
Physical Address. . . . . . . . . : 00-13-E8-14-00-7D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::94bb:759b:7651:bf19%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.10(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, August 02, 2007 12:37:11 PM
Lease Expires . . . . . . . . . . : Thursday, August 02, 2007 3:11:30 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 268440552
DNS Servers . . . . . . . . . . . : 24.25.5.150
24.25.5.149
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area
Network)
Physical Address. . . . . . . . . : 00-1A-6B-7F-BD-5F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8039 PCI-E Fast
Ethernet
Controller
Physical Address. . . . . . . . . : 00-16-D3-9E-81-51
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{E645DA4E-28EC-4F2F-BD86-13F63CE30
C3E}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.10%14(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 24.25.5.150
24.25.5.149
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4136:e38c:2405:cad:3f57:fff5(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::2405:cad:3f57:fff5%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{62E28A93-B2B3-4974-A789-5DCB9916B
BD8}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{7BB1C6AA-A010-48A8-8F36-5BE4C332B
361}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Victoria>

"Barb Bowman" wrote:

> How are you connected to the Internet? What router (model, hardware
> revision, firmware version)?
>
> What network adapter?
>
> Please post the output of ipconfig /all. to do this:
>
> start
> programs
> accessories
> command prompt (right click and select run as administrator and
> acknowledge the prompt)
>
> ipconfig /all [enter]
>
> click the icon on the menubar on the left and then edit, select all
> (it will turn white)
>
> click the icon in the menubar again then edit, copy
>
> this copies to the clipboard.
> paste into a reply
>
> On Thu, 2 Aug 2007 10:22:04 -0700, Victoria
> <Victoria@discussions.microsoft.com> wrote:
>
> >I'm having typical "local only" internet results. I'm "online" but way, way
> >more slowly than I like. Microsoft says "basic" connectivity shouldn't be an
> >issue. Well, it is. Anyway, this is the result of my UPnP test:
> >
> >Test 5 - UPnP Support Test Not supported
> >
> >
> >Result:
> >The operating system is Windows Vista
> >The firewall is disabled
> >UPnP is enabled by the firewall
> >UPnP services are running
> >UPnP Discovery is enabled
> >Detecting Internet Gateway Devices on the network
> >0 IGD(s) found
> >Failed to find any Internet Gateway Devices
> >
> >What does this mean I need to do to fix this problem? I want to be online,
> >connected to the web, with the tiny little globe on in my icon tray showing
> >I'm online.
> >
> >Any help would be more than appreciated.
> >
> >Thanks!
> --
>
> Barb Bowman
> MS Windows-MVP
> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
> http://blogs.digitalmediaphile.com/barb/
>

that is one part of the info - you've got a wireless a/b/g/draft N
adapter

also needed to know more about the wireless router you are using
manufacturer
hardware rev
firmware rev

the UPnP test result you reported would not have an impact on
speed/connectivity per se. it could be a symptom of old firmware
that could be upgraded.

so with the details in your router, we could check to see if there
is newer firmware, etc.

what type of wireless security are you using?

On Thu, 2 Aug 2007 11:30:01 -0700, Victoria
<Victoria@discussions.microsoft.com> wrote:

>Thanks for your help. I think this is what you need:
>
>Microsoft Windows [Version 6.0.6000]
>Copyright (c) 2006 Microsoft Corporation. All rights reserved.
>
>C:\Users\Victoria>ipconfig/all
>
>Windows IP Configuration
>
> Host Name . . . . . . . . . . . . : Victoria-PC
> Primary Dns Suffix . . . . . . . :
> Node Type . . . . . . . . . . . . : Hybrid
> IP Routing Enabled. . . . . . . . : No
> WINS Proxy Enabled. . . . . . . . : No
>
>Wireless LAN adapter Wireless Network Connection:
>
> Connection-specific DNS Suffix . :
> Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
> Physical Address. . . . . . . . . : 00-13-E8-14-00-7D
> DHCP Enabled. . . . . . . . . . . : Yes
> Autoconfiguration Enabled . . . . : Yes
> Link-local IPv6 Address . . . . . : fe80::94bb:759b:7651:bf19%11(Preferred)
> IPv4 Address. . . . . . . . . . . : 192.168.0.10(Preferred)
> Subnet Mask . . . . . . . . . . . : 255.255.255.0
> Lease Obtained. . . . . . . . . . : Thursday, August 02, 2007 12:37:11 PM
> Lease Expires . . . . . . . . . . : Thursday, August 02, 2007 3:11:30 PM
> Default Gateway . . . . . . . . . : 192.168.0.1
> DHCP Server . . . . . . . . . . . : 192.168.0.1
> DHCPv6 IAID . . . . . . . . . . . : 268440552
> DNS Servers . . . . . . . . . . . : 24.25.5.150
> 24.25.5.149
> NetBIOS over Tcpip. . . . . . . . : Enabled
>
>Ethernet adapter Bluetooth Network Connection:
>
> Media State . . . . . . . . . . . : Media disconnected
> Connection-specific DNS Suffix . :
> Description . . . . . . . . . . . : Bluetooth Device (Personal Area
>Network)
> Physical Address. . . . . . . . . : 00-1A-6B-7F-BD-5F
> DHCP Enabled. . . . . . . . . . . : Yes
> Autoconfiguration Enabled . . . . : Yes
>
>Ethernet adapter Local Area Connection:
>
> Media State . . . . . . . . . . . : Media disconnected
> Connection-specific DNS Suffix . :
> Description . . . . . . . . . . . : Marvell Yukon 88E8039 PCI-E Fast
>Ethernet
> Controller
> Physical Address. . . . . . . . . : 00-16-D3-9E-81-51
> DHCP Enabled. . . . . . . . . . . : Yes
> Autoconfiguration Enabled . . . . : Yes
>
>Tunnel adapter Local Area Connection* 6:
>
> Connection-specific DNS Suffix . :
> Description . . . . . . . . . . . :
>isatap.{E645DA4E-28EC-4F2F-BD86-13F63CE30
>C3E}
> Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
> DHCP Enabled. . . . . . . . . . . : No
> Autoconfiguration Enabled . . . . : Yes
> Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.10%14(Preferred)
> Default Gateway . . . . . . . . . :
> DNS Servers . . . . . . . . . . . : 24.25.5.150
> 24.25.5.149
> NetBIOS over Tcpip. . . . . . . . : Disabled
>
>Tunnel adapter Local Area Connection* 7:
>
> Connection-specific DNS Suffix . :
> Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
> Physical Address. . . . . . . . . : 02-00-54-55-4E-01
> DHCP Enabled. . . . . . . . . . . : No
> Autoconfiguration Enabled . . . . : Yes
> IPv6 Address. . . . . . . . . . . :
>2001:0:4136:e38c:2405:cad:3f57:fff5(Prefe
>rred)
> Link-local IPv6 Address . . . . . : fe80::2405:cad:3f57:fff5%12(Preferred)
> Default Gateway . . . . . . . . . : ::
> NetBIOS over Tcpip. . . . . . . . : Disabled
>
>Tunnel adapter Local Area Connection* 10:
>
> Media State . . . . . . . . . . . : Media disconnected
> Connection-specific DNS Suffix . :
> Description . . . . . . . . . . . :
>isatap.{62E28A93-B2B3-4974-A789-5DCB9916B
>BD8}
> Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
> DHCP Enabled. . . . . . . . . . . : No
> Autoconfiguration Enabled . . . . : Yes
>
>Tunnel adapter Local Area Connection* 11:
>
> Media State . . . . . . . . . . . : Media disconnected
> Connection-specific DNS Suffix . :
> Description . . . . . . . . . . . :
>isatap.{7BB1C6AA-A010-48A8-8F36-5BE4C332B
>361}
> Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
> DHCP Enabled. . . . . . . . . . . : No
> Autoconfiguration Enabled . . . . : Yes
>
>C:\Users\Victoria>
>
>"Barb Bowman" wrote:
>
>> How are you connected to the Internet? What router (model, hardware
>> revision, firmware version)?
>>
>> What network adapter?
>>
>> Please post the output of ipconfig /all. to do this:
>>
>> start
>> programs
>> accessories
>> command prompt (right click and select run as administrator and
>> acknowledge the prompt)
>>
>> ipconfig /all [enter]
>>
>> click the icon on the menubar on the left and then edit, select all
>> (it will turn white)
>>
>> click the icon in the menubar again then edit, copy
>>
>> this copies to the clipboard.
>> paste into a reply
>>
>> On Thu, 2 Aug 2007 10:22:04 -0700, Victoria
>> <Victoria@discussions.microsoft.com> wrote:
>>
>> >I'm having typical "local only" internet results. I'm "online" but way, way
>> >more slowly than I like. Microsoft says "basic" connectivity shouldn't be an
>> >issue. Well, it is. Anyway, this is the result of my UPnP test:
>> >
>> >Test 5 - UPnP Support Test Not supported
>> >
>> >
>> >Result:
>> >The operating system is Windows Vista
>> >The firewall is disabled
>> >UPnP is enabled by the firewall
>> >UPnP services are running
>> >UPnP Discovery is enabled
>> >Detecting Internet Gateway Devices on the network
>> >0 IGD(s) found
>> >Failed to find any Internet Gateway Devices
>> >
>> >What does this mean I need to do to fix this problem? I want to be online,
>> >connected to the web, with the tiny little globe on in my icon tray showing
>> >I'm online.
>> >
>> >Any help would be more than appreciated.
>> >
>> >Thanks!
>> --
>>
>> Barb Bowman
>> MS Windows-MVP
>> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
>> http://blogs.digitalmediaphile.com/barb/
>>
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

Again, thank you for your help.

I know that I use a netgear router. How would I locate the
hardware/firmware information?

For wireless security I use CA.

"Barb Bowman" wrote:

> that is one part of the info - you've got a wireless a/b/g/draft N
> adapter
>
> also needed to know more about the wireless router you are using
> manufacturer
> hardware rev
> firmware rev
>
> the UPnP test result you reported would not have an impact on
> speed/connectivity per se. it could be a symptom of old firmware
> that could be upgraded.
>
> so with the details in your router, we could check to see if there
> is newer firmware, etc.
>
> what type of wireless security are you using?
>
> On Thu, 2 Aug 2007 11:30:01 -0700, Victoria
> <Victoria@discussions.microsoft.com> wrote:
>
> >Thanks for your help. I think this is what you need:
> >
> >Microsoft Windows [Version 6.0.6000]
> >Copyright (c) 2006 Microsoft Corporation. All rights reserved.
> >
> >C:\Users\Victoria>ipconfig/all
> >
> >Windows IP Configuration
> >
> > Host Name . . . . . . . . . . . . : Victoria-PC
> > Primary Dns Suffix . . . . . . . :
> > Node Type . . . . . . . . . . . . : Hybrid
> > IP Routing Enabled. . . . . . . . : No
> > WINS Proxy Enabled. . . . . . . . : No
> >
> >Wireless LAN adapter Wireless Network Connection:
> >
> > Connection-specific DNS Suffix . :
> > Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
> > Physical Address. . . . . . . . . : 00-13-E8-14-00-7D
> > DHCP Enabled. . . . . . . . . . . : Yes
> > Autoconfiguration Enabled . . . . : Yes
> > Link-local IPv6 Address . . . . . : fe80::94bb:759b:7651:bf19%11(Preferred)
> > IPv4 Address. . . . . . . . . . . : 192.168.0.10(Preferred)
> > Subnet Mask . . . . . . . . . . . : 255.255.255.0
> > Lease Obtained. . . . . . . . . . : Thursday, August 02, 2007 12:37:11 PM
> > Lease Expires . . . . . . . . . . : Thursday, August 02, 2007 3:11:30 PM
> > Default Gateway . . . . . . . . . : 192.168.0.1
> > DHCP Server . . . . . . . . . . . : 192.168.0.1
> > DHCPv6 IAID . . . . . . . . . . . : 268440552
> > DNS Servers . . . . . . . . . . . : 24.25.5.150
> > 24.25.5.149
> > NetBIOS over Tcpip. . . . . . . . : Enabled
> >
> >Ethernet adapter Bluetooth Network Connection:
> >
> > Media State . . . . . . . . . . . : Media disconnected
> > Connection-specific DNS Suffix . :
> > Description . . . . . . . . . . . : Bluetooth Device (Personal Area
> >Network)
> > Physical Address. . . . . . . . . : 00-1A-6B-7F-BD-5F
> > DHCP Enabled. . . . . . . . . . . : Yes
> > Autoconfiguration Enabled . . . . : Yes
> >
> >Ethernet adapter Local Area Connection:
> >
> > Media State . . . . . . . . . . . : Media disconnected
> > Connection-specific DNS Suffix . :
> > Description . . . . . . . . . . . : Marvell Yukon 88E8039 PCI-E Fast
> >Ethernet
> > Controller
> > Physical Address. . . . . . . . . : 00-16-D3-9E-81-51
> > DHCP Enabled. . . . . . . . . . . : Yes
> > Autoconfiguration Enabled . . . . : Yes
> >
> >Tunnel adapter Local Area Connection* 6:
> >
> > Connection-specific DNS Suffix . :
> > Description . . . . . . . . . . . :
> >isatap.{E645DA4E-28EC-4F2F-BD86-13F63CE30
> >C3E}
> > Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
> > DHCP Enabled. . . . . . . . . . . : No
> > Autoconfiguration Enabled . . . . : Yes
> > Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.10%14(Preferred)
> > Default Gateway . . . . . . . . . :
> > DNS Servers . . . . . . . . . . . : 24.25.5.150
> > 24.25.5.149
> > NetBIOS over Tcpip. . . . . . . . : Disabled
> >
> >Tunnel adapter Local Area Connection* 7:
> >
> > Connection-specific DNS Suffix . :
> > Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
> > Physical Address. . . . . . . . . : 02-00-54-55-4E-01
> > DHCP Enabled. . . . . . . . . . . : No
> > Autoconfiguration Enabled . . . . : Yes
> > IPv6 Address. . . . . . . . . . . :
> >2001:0:4136:e38c:2405:cad:3f57:fff5(Prefe
> >rred)
> > Link-local IPv6 Address . . . . . : fe80::2405:cad:3f57:fff5%12(Preferred)
> > Default Gateway . . . . . . . . . : ::
> > NetBIOS over Tcpip. . . . . . . . : Disabled
> >
> >Tunnel adapter Local Area Connection* 10:
> >
> > Media State . . . . . . . . . . . : Media disconnected
> > Connection-specific DNS Suffix . :
> > Description . . . . . . . . . . . :
> >isatap.{62E28A93-B2B3-4974-A789-5DCB9916B
> >BD8}
> > Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
> > DHCP Enabled. . . . . . . . . . . : No
> > Autoconfiguration Enabled . . . . : Yes
> >
> >Tunnel adapter Local Area Connection* 11:
> >
> > Media State . . . . . . . . . . . : Media disconnected
> > Connection-specific DNS Suffix . :
> > Description . . . . . . . . . . . :
> >isatap.{7BB1C6AA-A010-48A8-8F36-5BE4C332B
> >361}
> > Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
> > DHCP Enabled. . . . . . . . . . . : No
> > Autoconfiguration Enabled . . . . : Yes
> >
> >C:\Users\Victoria>
> >
> >"Barb Bowman" wrote:
> >
> >> How are you connected to the Internet? What router (model, hardware
> >> revision, firmware version)?
> >>
> >> What network adapter?
> >>
> >> Please post the output of ipconfig /all. to do this:
> >>
> >> start
> >> programs
> >> accessories
> >> command prompt (right click and select run as administrator and
> >> acknowledge the prompt)
> >>
> >> ipconfig /all [enter]
> >>
> >> click the icon on the menubar on the left and then edit, select all
> >> (it will turn white)
> >>
> >> click the icon in the menubar again then edit, copy
> >>
> >> this copies to the clipboard.
> >> paste into a reply
> >>
> >> On Thu, 2 Aug 2007 10:22:04 -0700, Victoria
> >> <Victoria@discussions.microsoft.com> wrote:
> >>
> >> >I'm having typical "local only" internet results. I'm "online" but way, way
> >> >more slowly than I like. Microsoft says "basic" connectivity shouldn't be an
> >> >issue. Well, it is. Anyway, this is the result of my UPnP test:
> >> >
> >> >Test 5 - UPnP Support Test Not supported
> >> >
> >> >
> >> >Result:
> >> >The operating system is Windows Vista
> >> >The firewall is disabled
> >> >UPnP is enabled by the firewall
> >> >UPnP services are running
> >> >UPnP Discovery is enabled
> >> >Detecting Internet Gateway Devices on the network
> >> >0 IGD(s) found
> >> >Failed to find any Internet Gateway Devices
> >> >
> >> >What does this mean I need to do to fix this problem? I want to be online,
> >> >connected to the web, with the tiny little globe on in my icon tray showing
> >> >I'm online.
> >> >
> >> >Any help would be more than appreciated.
> >> >
> >> >Thanks!
> >> --
> >>
> >> Barb Bowman
> >> MS Windows-MVP
> >> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
> >> http://blogs.digitalmediaphile.com/barb/
> >>
> --
>
> Barb Bowman
> MS Windows-MVP
> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
> http://blogs.digitalmediaphile.com/barb/
>

is this an all in one device provided by Road Runner? or did you buy
it?

is there a sticker on the bottom with a model number, etc.?

you should be able to log on to the router admin pages by opening a
browser and typing in

http://192.168.0.1

it's likely that the username is netgear or admin
and that the password is blank(empty) or password

who set this router up for you?

CA is most likely an AV or AV/firewall.
Are you using WPA2, WPA, or WEP (WEP is not secure at all and not
safe).

On Thu, 2 Aug 2007 14:44:01 -0700, Victoria
<Victoria@discussions.microsoft.com> wrote:

>Again, thank you for your help.
>
>I know that I use a netgear router. How would I locate the
>hardware/firmware information?
>
>For wireless security I use CA.
>
>"Barb Bowman" wrote:
>
>> that is one part of the info - you've got a wireless a/b/g/draft N
>> adapter
>>
>> also needed to know more about the wireless router you are using
>> manufacturer
>> hardware rev
>> firmware rev
>>
>> the UPnP test result you reported would not have an impact on
>> speed/connectivity per se. it could be a symptom of old firmware
>> that could be upgraded.
>>
>> so with the details in your router, we could check to see if there
>> is newer firmware, etc.
>>
>> what type of wireless security are you using?
>>
>> On Thu, 2 Aug 2007 11:30:01 -0700, Victoria
>> <Victoria@discussions.microsoft.com> wrote:
>>
>> >Thanks for your help. I think this is what you need:
>> >
>> >Microsoft Windows [Version 6.0.6000]
>> >Copyright (c) 2006 Microsoft Corporation. All rights reserved.
>> >
>> >C:\Users\Victoria>ipconfig/all
>> >
>> >Windows IP Configuration
>> >
>> > Host Name . . . . . . . . . . . . : Victoria-PC
>> > Primary Dns Suffix . . . . . . . :
>> > Node Type . . . . . . . . . . . . : Hybrid
>> > IP Routing Enabled. . . . . . . . : No
>> > WINS Proxy Enabled. . . . . . . . : No
>> >
>> >Wireless LAN adapter Wireless Network Connection:
>> >
>> > Connection-specific DNS Suffix . :
>> > Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
>> > Physical Address. . . . . . . . . : 00-13-E8-14-00-7D
>> > DHCP Enabled. . . . . . . . . . . : Yes
>> > Autoconfiguration Enabled . . . . : Yes
>> > Link-local IPv6 Address . . . . . : fe80::94bb:759b:7651:bf19%11(Preferred)
>> > IPv4 Address. . . . . . . . . . . : 192.168.0.10(Preferred)
>> > Subnet Mask . . . . . . . . . . . : 255.255.255.0
>> > Lease Obtained. . . . . . . . . . : Thursday, August 02, 2007 12:37:11 PM
>> > Lease Expires . . . . . . . . . . : Thursday, August 02, 2007 3:11:30 PM
>> > Default Gateway . . . . . . . . . : 192.168.0.1
>> > DHCP Server . . . . . . . . . . . : 192.168.0.1
>> > DHCPv6 IAID . . . . . . . . . . . : 268440552
>> > DNS Servers . . . . . . . . . . . : 24.25.5.150
>> > 24.25.5.149
>> > NetBIOS over Tcpip. . . . . . . . : Enabled
>> >
>> >Ethernet adapter Bluetooth Network Connection:
>> >
>> > Media State . . . . . . . . . . . : Media disconnected
>> > Connection-specific DNS Suffix . :
>> > Description . . . . . . . . . . . : Bluetooth Device (Personal Area
>> >Network)
>> > Physical Address. . . . . . . . . : 00-1A-6B-7F-BD-5F
>> > DHCP Enabled. . . . . . . . . . . : Yes
>> > Autoconfiguration Enabled . . . . : Yes
>> >
>> >Ethernet adapter Local Area Connection:
>> >
>> > Media State . . . . . . . . . . . : Media disconnected
>> > Connection-specific DNS Suffix . :
>> > Description . . . . . . . . . . . : Marvell Yukon 88E8039 PCI-E Fast
>> >Ethernet
>> > Controller
>> > Physical Address. . . . . . . . . : 00-16-D3-9E-81-51
>> > DHCP Enabled. . . . . . . . . . . : Yes
>> > Autoconfiguration Enabled . . . . : Yes
>> >
>> >Tunnel adapter Local Area Connection* 6:
>> >
>> > Connection-specific DNS Suffix . :
>> > Description . . . . . . . . . . . :
>> >isatap.{E645DA4E-28EC-4F2F-BD86-13F63CE30
>> >C3E}
>> > Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
>> > DHCP Enabled. . . . . . . . . . . : No
>> > Autoconfiguration Enabled . . . . : Yes
>> > Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.10%14(Preferred)
>> > Default Gateway . . . . . . . . . :
>> > DNS Servers . . . . . . . . . . . : 24.25.5.150
>> > 24.25.5.149
>> > NetBIOS over Tcpip. . . . . . . . : Disabled
>> >
>> >Tunnel adapter Local Area Connection* 7:
>> >
>> > Connection-specific DNS Suffix . :
>> > Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
>> > Physical Address. . . . . . . . . : 02-00-54-55-4E-01
>> > DHCP Enabled. . . . . . . . . . . : No
>> > Autoconfiguration Enabled . . . . : Yes
>> > IPv6 Address. . . . . . . . . . . :
>> >2001:0:4136:e38c:2405:cad:3f57:fff5(Prefe
>> >rred)
>> > Link-local IPv6 Address . . . . . : fe80::2405:cad:3f57:fff5%12(Preferred)
>> > Default Gateway . . . . . . . . . : ::
>> > NetBIOS over Tcpip. . . . . . . . : Disabled
>> >
>> >Tunnel adapter Local Area Connection* 10:
>> >
>> > Media State . . . . . . . . . . . : Media disconnected
>> > Connection-specific DNS Suffix . :
>> > Description . . . . . . . . . . . :
>> >isatap.{62E28A93-B2B3-4974-A789-5DCB9916B
>> >BD8}
>> > Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
>> > DHCP Enabled. . . . . . . . . . . : No
>> > Autoconfiguration Enabled . . . . : Yes
>> >
>> >Tunnel adapter Local Area Connection* 11:
>> >
>> > Media State . . . . . . . . . . . : Media disconnected
>> > Connection-specific DNS Suffix . :
>> > Description . . . . . . . . . . . :
>> >isatap.{7BB1C6AA-A010-48A8-8F36-5BE4C332B
>> >361}
>> > Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
>> > DHCP Enabled. . . . . . . . . . . : No
>> > Autoconfiguration Enabled . . . . : Yes
>> >
>> >C:\Users\Victoria>
>> >
>> >"Barb Bowman" wrote:
>> >
>> >> How are you connected to the Internet? What router (model, hardware
>> >> revision, firmware version)?
>> >>
>> >> What network adapter?
>> >>
>> >> Please post the output of ipconfig /all. to do this:
>> >>
>> >> start
>> >> programs
>> >> accessories
>> >> command prompt (right click and select run as administrator and
>> >> acknowledge the prompt)
>> >>
>> >> ipconfig /all [enter]
>> >>
>> >> click the icon on the menubar on the left and then edit, select all
>> >> (it will turn white)
>> >>
>> >> click the icon in the menubar again then edit, copy
>> >>
>> >> this copies to the clipboard.
>> >> paste into a reply
>> >>
>> >> On Thu, 2 Aug 2007 10:22:04 -0700, Victoria
>> >> <Victoria@discussions.microsoft.com> wrote:
>> >>
>> >> >I'm having typical "local only" internet results. I'm "online" but way, way
>> >> >more slowly than I like. Microsoft says "basic" connectivity shouldn't be an
>> >> >issue. Well, it is. Anyway, this is the result of my UPnP test:
>> >> >
>> >> >Test 5 - UPnP Support Test Not supported
>> >> >
>> >> >
>> >> >Result:
>> >> >The operating system is Windows Vista
>> >> >The firewall is disabled
>> >> >UPnP is enabled by the firewall
>> >> >UPnP services are running
>> >> >UPnP Discovery is enabled
>> >> >Detecting Internet Gateway Devices on the network
>> >> >0 IGD(s) found
>> >> >Failed to find any Internet Gateway Devices
>> >> >
>> >> >What does this mean I need to do to fix this problem? I want to be online,
>> >> >connected to the web, with the tiny little globe on in my icon tray showing
>> >> >I'm online.
>> >> >
>> >> >Any help would be more than appreciated.
>> >> >
>> >> >Thanks!
>> >> --
>> >>
>> >> Barb Bowman
>> >> MS Windows-MVP
>> >> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
>> >> http://blogs.digitalmediaphile.com/barb/
>> >>
>> --
>>
>> Barb Bowman
>> MS Windows-MVP
>> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
>> http://blogs.digitalmediaphile.com/barb/
>>
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

The router is an all in one device provided by roadrunner.

Netgear Wireless Cable Modem Gateway model CG814WG. I was able to access
the router settings using the link you provided but got the name and model
from the bottom of the router itself.

The router was configured by the rr technician. As a note, we've used it
wirelessly since June 2005 without any trouble. All other laptops run on XP
but mine is on Vista.

Yes, CA is an AV/Firewall. And we are using WEP which my husband and I
understood to be the most secure setting available. If is not, what do you
recommend?



"Barb Bowman" wrote:

> is this an all in one device provided by Road Runner? or did you buy
> it?
>
> is there a sticker on the bottom with a model number, etc.?
>
> you should be able to log on to the router admin pages by opening a
> browser and typing in
>
> http://192.168.0.1
>
> it's likely that the username is netgear or admin
> and that the password is blank(empty) or password
>
> who set this router up for you?
>
> CA is most likely an AV or AV/firewall.
> Are you using WPA2, WPA, or WEP (WEP is not secure at all and not
> safe).
>
> On Thu, 2 Aug 2007 14:44:01 -0700, Victoria
> <Victoria@discussions.microsoft.com> wrote:
>
> >Again, thank you for your help.
> >
> >I know that I use a netgear router. How would I locate the
> >hardware/firmware information?
> >
> >For wireless security I use CA.
> >
> >"Barb Bowman" wrote:
> >
> >> that is one part of the info - you've got a wireless a/b/g/draft N
> >> adapter
> >>
> >> also needed to know more about the wireless router you are using
> >> manufacturer
> >> hardware rev
> >> firmware rev
> >>
> >> the UPnP test result you reported would not have an impact on
> >> speed/connectivity per se. it could be a symptom of old firmware
> >> that could be upgraded.
> >>
> >> so with the details in your router, we could check to see if there
> >> is newer firmware, etc.
> >>
> >> what type of wireless security are you using?
> >>
> >> On Thu, 2 Aug 2007 11:30:01 -0700, Victoria
> >> <Victoria@discussions.microsoft.com> wrote:
> >>
> >> >Thanks for your help. I think this is what you need:
> >> >
> >> >Microsoft Windows [Version 6.0.6000]
> >> >Copyright (c) 2006 Microsoft Corporation. All rights reserved.
> >> >
> >> >C:\Users\Victoria>ipconfig/all
> >> >
> >> >Windows IP Configuration
> >> >
> >> > Host Name . . . . . . . . . . . . : Victoria-PC
> >> > Primary Dns Suffix . . . . . . . :
> >> > Node Type . . . . . . . . . . . . : Hybrid
> >> > IP Routing Enabled. . . . . . . . : No
> >> > WINS Proxy Enabled. . . . . . . . : No
> >> >
> >> >Wireless LAN adapter Wireless Network Connection:
> >> >
> >> > Connection-specific DNS Suffix . :
> >> > Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
> >> > Physical Address. . . . . . . . . : 00-13-E8-14-00-7D
> >> > DHCP Enabled. . . . . . . . . . . : Yes
> >> > Autoconfiguration Enabled . . . . : Yes
> >> > Link-local IPv6 Address . . . . . : fe80::94bb:759b:7651:bf19%11(Preferred)
> >> > IPv4 Address. . . . . . . . . . . : 192.168.0.10(Preferred)
> >> > Subnet Mask . . . . . . . . . . . : 255.255.255.0
> >> > Lease Obtained. . . . . . . . . . : Thursday, August 02, 2007 12:37:11 PM
> >> > Lease Expires . . . . . . . . . . : Thursday, August 02, 2007 3:11:30 PM
> >> > Default Gateway . . . . . . . . . : 192.168.0.1
> >> > DHCP Server . . . . . . . . . . . : 192.168.0.1
> >> > DHCPv6 IAID . . . . . . . . . . . : 268440552
> >> > DNS Servers . . . . . . . . . . . : 24.25.5.150
> >> > 24.25.5.149
> >> > NetBIOS over Tcpip. . . . . . . . : Enabled
> >> >
> >> >Ethernet adapter Bluetooth Network Connection:
> >> >
> >> > Media State . . . . . . . . . . . : Media disconnected
> >> > Connection-specific DNS Suffix . :
> >> > Description . . . . . . . . . . . : Bluetooth Device (Personal Area
> >> >Network)
> >> > Physical Address. . . . . . . . . : 00-1A-6B-7F-BD-5F
> >> > DHCP Enabled. . . . . . . . . . . : Yes
> >> > Autoconfiguration Enabled . . . . : Yes
> >> >
> >> >Ethernet adapter Local Area Connection:
> >> >
> >> > Media State . . . . . . . . . . . : Media disconnected
> >> > Connection-specific DNS Suffix . :
> >> > Description . . . . . . . . . . . : Marvell Yukon 88E8039 PCI-E Fast
> >> >Ethernet
> >> > Controller
> >> > Physical Address. . . . . . . . . : 00-16-D3-9E-81-51
> >> > DHCP Enabled. . . . . . . . . . . : Yes
> >> > Autoconfiguration Enabled . . . . : Yes
> >> >
> >> >Tunnel adapter Local Area Connection* 6:
> >> >
> >> > Connection-specific DNS Suffix . :
> >> > Description . . . . . . . . . . . :
> >> >isatap.{E645DA4E-28EC-4F2F-BD86-13F63CE30
> >> >C3E}
> >> > Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
> >> > DHCP Enabled. . . . . . . . . . . : No
> >> > Autoconfiguration Enabled . . . . : Yes
> >> > Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.10%14(Preferred)
> >> > Default Gateway . . . . . . . . . :
> >> > DNS Servers . . . . . . . . . . . : 24.25.5.150
> >> > 24.25.5.149
> >> > NetBIOS over Tcpip. . . . . . . . : Disabled
> >> >
> >> >Tunnel adapter Local Area Connection* 7:
> >> >
> >> > Connection-specific DNS Suffix . :
> >> > Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
> >> > Physical Address. . . . . . . . . : 02-00-54-55-4E-01
> >> > DHCP Enabled. . . . . . . . . . . : No
> >> > Autoconfiguration Enabled . . . . : Yes
> >> > IPv6 Address. . . . . . . . . . . :
> >> >2001:0:4136:e38c:2405:cad:3f57:fff5(Prefe
> >> >rred)
> >> > Link-local IPv6 Address . . . . . : fe80::2405:cad:3f57:fff5%12(Preferred)
> >> > Default Gateway . . . . . . . . . : ::
> >> > NetBIOS over Tcpip. . . . . . . . : Disabled
> >> >
> >> >Tunnel adapter Local Area Connection* 10:
> >> >
> >> > Media State . . . . . . . . . . . : Media disconnected
> >> > Connection-specific DNS Suffix . :
> >> > Description . . . . . . . . . . . :
> >> >isatap.{62E28A93-B2B3-4974-A789-5DCB9916B
> >> >BD8}
> >> > Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
> >> > DHCP Enabled. . . . . . . . . . . : No
> >> > Autoconfiguration Enabled . . . . : Yes
> >> >
> >> >Tunnel adapter Local Area Connection* 11:
> >> >
> >> > Media State . . . . . . . . . . . : Media disconnected
> >> > Connection-specific DNS Suffix . :
> >> > Description . . . . . . . . . . . :
> >> >isatap.{7BB1C6AA-A010-48A8-8F36-5BE4C332B
> >> >361}
> >> > Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
> >> > DHCP Enabled. . . . . . . . . . . : No
> >> > Autoconfiguration Enabled . . . . : Yes
> >> >
> >> >C:\Users\Victoria>
> >> >
> >> >"Barb Bowman" wrote:
> >> >
> >> >> How are you connected to the Internet? What router (model, hardware
> >> >> revision, firmware version)?
> >> >>
> >> >> What network adapter?
> >> >>
> >> >> Please post the output of ipconfig /all. to do this:
> >> >>
> >> >> start
> >> >> programs
> >> >> accessories
> >> >> command prompt (right click and select run as administrator and
> >> >> acknowledge the prompt)
> >> >>
> >> >> ipconfig /all [enter]
> >> >>
> >> >> click the icon on the menubar on the left and then edit, select all
> >> >> (it will turn white)
> >> >>
> >> >> click the icon in the menubar again then edit, copy
> >> >>
> >> >> this copies to the clipboard.
> >> >> paste into a reply
> >> >>
> >> >> On Thu, 2 Aug 2007 10:22:04 -0700, Victoria
> >> >> <Victoria@discussions.microsoft.com> wrote:
> >> >>
> >> >> >I'm having typical "local only" internet results. I'm "online" but way, way
> >> >> >more slowly than I like. Microsoft says "basic" connectivity shouldn't be an
> >> >> >issue. Well, it is. Anyway, this is the result of my UPnP test:
> >> >> >
> >> >> >Test 5 - UPnP Support Test Not supported
> >> >> >
> >> >> >
> >> >> >Result:
> >> >> >The operating system is Windows Vista
> >> >> >The firewall is disabled
> >> >> >UPnP is enabled by the firewall
> >> >> >UPnP services are running
> >> >> >UPnP Discovery is enabled
> >> >> >Detecting Internet Gateway Devices on the network
> >> >> >0 IGD(s) found
> >> >> >Failed to find any Internet Gateway Devices
> >> >> >
> >> >> >What does this mean I need to do to fix this problem? I want to be online,
> >> >> >connected to the web, with the tiny little globe on in my icon tray showing
> >> >> >I'm online.
> >> >> >
> >> >> >Any help would be more than appreciated.
> >> >> >
> >> >> >Thanks!
> >> >> --
> >> >>
> >> >> Barb Bowman
> >> >> MS Windows-MVP
> >> >> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
> >> >> http://blogs.digitalmediaphile.com/barb/
> >> >>
> >> --
> >>
> >> Barb Bowman
> >> MS Windows-MVP
> >> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
> >> http://blogs.digitalmediaphile.com/barb/
> >>
> --
>
> Barb Bowman
> MS Windows-MVP
> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
> http://blogs.digitalmediaphile.com/barb/
>

WEP has not been truly safe for a few years. You need at least WPA
(or WPA2).

I don't know if your hardware is V1 or V2. Time Warner has to apply
firmware upgrades to these devices (if they have one available).

You can also try the latest Intel driver for the wireless card:

http://downloadcenter.intel.com/filt...bmit=Go%21#DRI




On Fri, 3 Aug 2007 13:38:02 -0700, Victoria
<Victoria@discussions.microsoft.com> wrote:

>The router is an all in one device provided by roadrunner.
>
>Netgear Wireless Cable Modem Gateway model CG814WG. I was able to access
>the router settings using the link you provided but got the name and model
>from the bottom of the router itself.
>
>The router was configured by the rr technician. As a note, we've used it
>wirelessly since June 2005 without any trouble. All other laptops run on XP
>but mine is on Vista.
>
>Yes, CA is an AV/Firewall. And we are using WEP which my husband and I
>understood to be the most secure setting available. If is not, what do you
>recommend?
>
>
>
>"Barb Bowman" wrote:
>
>> is this an all in one device provided by Road Runner? or did you buy
>> it?
>>
>> is there a sticker on the bottom with a model number, etc.?
>>
>> you should be able to log on to the router admin pages by opening a
>> browser and typing in
>>
>> http://192.168.0.1
>>
>> it's likely that the username is netgear or admin
>> and that the password is blank(empty) or password
>>
>> who set this router up for you?
>>
>> CA is most likely an AV or AV/firewall.
>> Are you using WPA2, WPA, or WEP (WEP is not secure at all and not
>> safe).
>>
>> On Thu, 2 Aug 2007 14:44:01 -0700, Victoria
>> <Victoria@discussions.microsoft.com> wrote:
>>
>> >Again, thank you for your help.
>> >
>> >I know that I use a netgear router. How would I locate the
>> >hardware/firmware information?
>> >
>> >For wireless security I use CA.
>> >
>> >"Barb Bowman" wrote:
>> >
>> >> that is one part of the info - you've got a wireless a/b/g/draft N
>> >> adapter
>> >>
>> >> also needed to know more about the wireless router you are using
>> >> manufacturer
>> >> hardware rev
>> >> firmware rev
>> >>
>> >> the UPnP test result you reported would not have an impact on
>> >> speed/connectivity per se. it could be a symptom of old firmware
>> >> that could be upgraded.
>> >>
>> >> so with the details in your router, we could check to see if there
>> >> is newer firmware, etc.
>> >>
>> >> what type of wireless security are you using?
>> >>
>> >> On Thu, 2 Aug 2007 11:30:01 -0700, Victoria
>> >> <Victoria@discussions.microsoft.com> wrote:
>> >>
>> >> >Thanks for your help. I think this is what you need:
>> >> >
>> >> >Microsoft Windows [Version 6.0.6000]
>> >> >Copyright (c) 2006 Microsoft Corporation. All rights reserved.
>> >> >
>> >> >C:\Users\Victoria>ipconfig/all
>> >> >
>> >> >Windows IP Configuration
>> >> >
>> >> > Host Name . . . . . . . . . . . . : Victoria-PC
>> >> > Primary Dns Suffix . . . . . . . :
>> >> > Node Type . . . . . . . . . . . . : Hybrid
>> >> > IP Routing Enabled. . . . . . . . : No
>> >> > WINS Proxy Enabled. . . . . . . . : No
>> >> >
>> >> >Wireless LAN adapter Wireless Network Connection:
>> >> >
>> >> > Connection-specific DNS Suffix . :
>> >> > Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
>> >> > Physical Address. . . . . . . . . : 00-13-E8-14-00-7D
>> >> > DHCP Enabled. . . . . . . . . . . : Yes
>> >> > Autoconfiguration Enabled . . . . : Yes
>> >> > Link-local IPv6 Address . . . . . : fe80::94bb:759b:7651:bf19%11(Preferred)
>> >> > IPv4 Address. . . . . . . . . . . : 192.168.0.10(Preferred)
>> >> > Subnet Mask . . . . . . . . . . . : 255.255.255.0
>> >> > Lease Obtained. . . . . . . . . . : Thursday, August 02, 2007 12:37:11 PM
>> >> > Lease Expires . . . . . . . . . . : Thursday, August 02, 2007 3:11:30 PM
>> >> > Default Gateway . . . . . . . . . : 192.168.0.1
>> >> > DHCP Server . . . . . . . . . . . : 192.168.0.1
>> >> > DHCPv6 IAID . . . . . . . . . . . : 268440552
>> >> > DNS Servers . . . . . . . . . . . : 24.25.5.150
>> >> > 24.25.5.149
>> >> > NetBIOS over Tcpip. . . . . . . . : Enabled
>> >> >
>> >> >Ethernet adapter Bluetooth Network Connection:
>> >> >
>> >> > Media State . . . . . . . . . . . : Media disconnected
>> >> > Connection-specific DNS Suffix . :
>> >> > Description . . . . . . . . . . . : Bluetooth Device (Personal Area
>> >> >Network)
>> >> > Physical Address. . . . . . . . . : 00-1A-6B-7F-BD-5F
>> >> > DHCP Enabled. . . . . . . . . . . : Yes
>> >> > Autoconfiguration Enabled . . . . : Yes
>> >> >
>> >> >Ethernet adapter Local Area Connection:
>> >> >
>> >> > Media State . . . . . . . . . . . : Media disconnected
>> >> > Connection-specific DNS Suffix . :
>> >> > Description . . . . . . . . . . . : Marvell Yukon 88E8039 PCI-E Fast
>> >> >Ethernet
>> >> > Controller
>> >> > Physical Address. . . . . . . . . : 00-16-D3-9E-81-51
>> >> > DHCP Enabled. . . . . . . . . . . : Yes
>> >> > Autoconfiguration Enabled . . . . : Yes
>> >> >
>> >> >Tunnel adapter Local Area Connection* 6:
>> >> >
>> >> > Connection-specific DNS Suffix . :
>> >> > Description . . . . . . . . . . . :
>> >> >isatap.{E645DA4E-28EC-4F2F-BD86-13F63CE30
>> >> >C3E}
>> >> > Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
>> >> > DHCP Enabled. . . . . . . . . . . : No
>> >> > Autoconfiguration Enabled . . . . : Yes
>> >> > Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.10%14(Preferred)
>> >> > Default Gateway . . . . . . . . . :
>> >> > DNS Servers . . . . . . . . . . . : 24.25.5.150
>> >> > 24.25.5.149
>> >> > NetBIOS over Tcpip. . . . . . . . : Disabled
>> >> >
>> >> >Tunnel adapter Local Area Connection* 7:
>> >> >
>> >> > Connection-specific DNS Suffix . :
>> >> > Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
>> >> > Physical Address. . . . . . . . . : 02-00-54-55-4E-01
>> >> > DHCP Enabled. . . . . . . . . . . : No
>> >> > Autoconfiguration Enabled . . . . : Yes
>> >> > IPv6 Address. . . . . . . . . . . :
>> >> >2001:0:4136:e38c:2405:cad:3f57:fff5(Prefe
>> >> >rred)
>> >> > Link-local IPv6 Address . . . . . : fe80::2405:cad:3f57:fff5%12(Preferred)
>> >> > Default Gateway . . . . . . . . . : ::
>> >> > NetBIOS over Tcpip. . . . . . . . : Disabled
>> >> >
>> >> >Tunnel adapter Local Area Connection* 10:
>> >> >
>> >> > Media State . . . . . . . . . . . : Media disconnected
>> >> > Connection-specific DNS Suffix . :
>> >> > Description . . . . . . . . . . . :
>> >> >isatap.{62E28A93-B2B3-4974-A789-5DCB9916B
>> >> >BD8}
>> >> > Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
>> >> > DHCP Enabled. . . . . . . . . . . : No
>> >> > Autoconfiguration Enabled . . . . : Yes
>> >> >
>> >> >Tunnel adapter Local Area Connection* 11:
>> >> >
>> >> > Media State . . . . . . . . . . . : Media disconnected
>> >> > Connection-specific DNS Suffix . :
>> >> > Description . . . . . . . . . . . :
>> >> >isatap.{7BB1C6AA-A010-48A8-8F36-5BE4C332B
>> >> >361}
>> >> > Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
>> >> > DHCP Enabled. . . . . . . . . . . : No
>> >> > Autoconfiguration Enabled . . . . : Yes
>> >> >
>> >> >C:\Users\Victoria>
>> >> >
>> >> >"Barb Bowman" wrote:
>> >> >
>> >> >> How are you connected to the Internet? What router (model, hardware
>> >> >> revision, firmware version)?
>> >> >>
>> >> >> What network adapter?
>> >> >>
>> >> >> Please post the output of ipconfig /all. to do this:
>> >> >>
>> >> >> start
>> >> >> programs
>> >> >> accessories
>> >> >> command prompt (right click and select run as administrator and
>> >> >> acknowledge the prompt)
>> >> >>
>> >> >> ipconfig /all [enter]
>> >> >>
>> >> >> click the icon on the menubar on the left and then edit, select all
>> >> >> (it will turn white)
>> >> >>
>> >> >> click the icon in the menubar again then edit, copy
>> >> >>
>> >> >> this copies to the clipboard.
>> >> >> paste into a reply
>> >> >>
>> >> >> On Thu, 2 Aug 2007 10:22:04 -0700, Victoria
>> >> >> <Victoria@discussions.microsoft.com> wrote:
>> >> >>
>> >> >> >I'm having typical "local only" internet results. I'm "online" but way, way
>> >> >> >more slowly than I like. Microsoft says "basic" connectivity shouldn't be an
>> >> >> >issue. Well, it is. Anyway, this is the result of my UPnP test:
>> >> >> >
>> >> >> >Test 5 - UPnP Support Test Not supported
>> >> >> >
>> >> >> >
>> >> >> >Result:
>> >> >> >The operating system is Windows Vista
>> >> >> >The firewall is disabled
>> >> >> >UPnP is enabled by the firewall
>> >> >> >UPnP services are running
>> >> >> >UPnP Discovery is enabled
>> >> >> >Detecting Internet Gateway Devices on the network
>> >> >> >0 IGD(s) found
>> >> >> >Failed to find any Internet Gateway Devices
>> >> >> >
>> >> >> >What does this mean I need to do to fix this problem? I want to be online,
>> >> >> >connected to the web, with the tiny little globe on in my icon tray showing
>> >> >> >I'm online.
>> >> >> >
>> >> >> >Any help would be more than appreciated.
>> >> >> >
>> >> >> >Thanks!
>> >> >> --
>> >> >>
>> >> >> Barb Bowman
>> >> >> MS Windows-MVP
>> >> >> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
>> >> >> http://blogs.digitalmediaphile.com/barb/
>> >> >>
>> >> --
>> >>
>> >> Barb Bowman
>> >> MS Windows-MVP
>> >> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
>> >> http://blogs.digitalmediaphile.com/barb/
>> >>
>> --
>>
>> Barb Bowman
>> MS Windows-MVP
>> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
>> http://blogs.digitalmediaphile.com/barb/
>>
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/