Vista - Network Mapped Drive : Lost Network Connection

Hi,

A vista laptop has a mapped drive to a SBS2003 server.
The laptop is able to browse the share and open files, permissions on the
share a full control.
However, the vista laptop cannot edit documents directly in word or excel
2007.
An error saying the file has not been saved or in word that the file has not
been saved probably due to a network problem appears. If I open a blank
document in word or excel and then attempt to save it directly to the network
share, the file is created but no information is stored in it before the
error that it could not be saved is displayed.

A file can be saved to the desktop of the vista laptop and dragged to the
mapped drive to store it...but this isn't really ideal.

Assistance would be appreciated as I've never seen this kind of problem
before.

Thanks

Ian

Forgot to mention, Everything works fine from same user using Windows XP
machine and other XP machines. Just a Vista problem.

Thanks

Ian


"Ian Robert" wrote:

> Hi,
>
> A vista laptop has a mapped drive to a SBS2003 server.
> The laptop is able to browse the share and open files, permissions on the
> share a full control.
> However, the vista laptop cannot edit documents directly in word or excel
> 2007.
> An error saying the file has not been saved or in word that the file has not
> been saved probably due to a network problem appears. If I open a blank
> document in word or excel and then attempt to save it directly to the network
> share, the file is created but no information is stored in it before the
> error that it could not be saved is displayed.
>
> A file can be saved to the desktop of the vista laptop and dragged to the
> mapped drive to store it...but this isn't really ideal.
>
> Assistance would be appreciated as I've never seen this kind of problem
> before.
>
> Thanks
>
> Ian
>

"Ian Robert" <Ian-586-dex@noemail.postalias> wrote in message
news:F9832501-A32A-46E1-BB96-506BD825F060@microsoft.com...
> Hi,
>
> A vista laptop has a mapped drive to a SBS2003 server.
> The laptop is able to browse the share and open files, permissions on the
> share a full control.
> However, the vista laptop cannot edit documents directly in word or excel
> 2007.
> An error saying the file has not been saved or in word that the file has
> not
> been saved probably due to a network problem appears. If I open a blank
> document in word or excel and then attempt to save it directly to the
> network
> share, the file is created but no information is stored in it before the
> error that it could not be saved is displayed.
>
> A file can be saved to the desktop of the vista laptop and dragged to the
> mapped drive to store it...but this isn't really ideal.
>
> Assistance would be appreciated as I've never seen this kind of problem
> before.
>


Do you use CA antivirus? There is an option there to protect network drives.
This is known to cause this problem.

--
Kerry Brown
Microsoft MVP - Shell/User
http://www.vistahelp.ca

Hello Ian,

Thank you for using newsgroup!

Thanks for Kerry Brown's notification. Based on your situation, if the
problem only occurs on Windows Vista machines, please first apply the
following article update to see if it can help:

926505: Windows Small Business Server 2003: Vista and Outlook 2007
compatibility update
http://support.microsoft.com/kb/926505/en-us

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.





--------------------
| Thread-Topic: Network Mapped Drive : Lost Network Connection
| thread-index: AcfV1pUiZBYpvmi8RFCIYEjCPIEl8w==
| X-WBNR-Posting-Host: 207.46.19.197
| From: =?Utf-8?B?SWFuIFJvYmVydA==?= <Ian-586-dex@noemail.postalias>
| References: <F9832501-A32A-46E1-BB96-506BD825F060@microsoft.com>
| Subject: RE: Network Mapped Drive : Lost Network Connection
| Date: Fri, 3 Aug 2007 07:00:00 -0700
| Lines: 33
| Message-ID: <7EC677E6-DDE5-4F00-BBB4-C52F53E60FBB@microsoft.com>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
| Newsgroups: microsoft.public.windows.vista.networking_sharing
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.vista.networking_sharing:12137
| NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| X-Tomcat-NG: microsoft.public.windows.vista.networking_sharing
|
| Forgot to mention, Everything works fine from same user using Windows XP
| machine and other XP machines. Just a Vista problem.
|
| Thanks
|
| Ian
|
|
| "Ian Robert" wrote:
|
| > Hi,
| >
| > A vista laptop has a mapped drive to a SBS2003 server.
| > The laptop is able to browse the share and open files, permissions on
the
| > share a full control.
| > However, the vista laptop cannot edit documents directly in word or
excel
| > 2007.
| > An error saying the file has not been saved or in word that the file
has not
| > been saved probably due to a network problem appears. If I open a
blank
| > document in word or excel and then attempt to save it directly to the
network
| > share, the file is created but no information is stored in it before
the
| > error that it could not be saved is displayed.
| >
| > A file can be saved to the desktop of the vista laptop and dragged to
the
| > mapped drive to store it...but this isn't really ideal.
| >
| > Assistance would be appreciated as I've never seen this kind of problem
| > before.
| >
| > Thanks
| >
| > Ian
| >
|

Hi Ian,

I am just writing to see how everything is going. If you have any updates
or need any further assistance on this issue, please feel free to let me
know.

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.





--------------------
| X-Tomcat-ID: 27203866
| References: <F9832501-A32A-46E1-BB96-506BD825F060@microsoft.com>
<7EC677E6-DDE5-4F00-BBB4-C52F53E60FBB@microsoft.com>
| MIME-Version: 1.0
| Content-Type: text/plain
| Content-Transfer-Encoding: 7bit
| From: v-kzhao@online.microsoft.com ("Ken Zhao [MSFT]")
| Organization: Microsoft
| Date: Mon, 06 Aug 2007 02:38:52 GMT
| Subject: RE: Network Mapped Drive : Lost Network Connection
| X-Tomcat-NG: microsoft.public.windows.vista.networking_sharing
| Message-ID: <vBlwxL91HHA.5836@TK2MSFTNGHUB02.phx.gbl>
| Newsgroups: microsoft.public.windows.vista.networking_sharing
| Lines: 79
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.vista.networking_sharing:12261
| NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
|
| Hello Ian,
|
| Thank you for using newsgroup!
|
| Thanks for Kerry Brown's notification. Based on your situation, if the
| problem only occurs on Windows Vista machines, please first apply the
| following article update to see if it can help:
|
| 926505: Windows Small Business Server 2003: Vista and Outlook 2007
| compatibility update
| http://support.microsoft.com/kb/926505/en-us
|
| Thanks & Regards,
|
| Ken Zhao
|
| Microsoft Online Support
| Microsoft Global Technical Support Center
|
| Get Secure! - www.microsoft.com/security
<http://www.microsoft.com/security>
| ====================================================
| When responding to posts, please "Reply to Group" via your newsreader so
| that others may learn and benefit from your issue.
| ====================================================
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
|
|
|
|
| --------------------
| | Thread-Topic: Network Mapped Drive : Lost Network Connection
| | thread-index: AcfV1pUiZBYpvmi8RFCIYEjCPIEl8w==
| | X-WBNR-Posting-Host: 207.46.19.197
| | From: =?Utf-8?B?SWFuIFJvYmVydA==?= <Ian-586-dex@noemail.postalias>
| | References: <F9832501-A32A-46E1-BB96-506BD825F060@microsoft.com>
| | Subject: RE: Network Mapped Drive : Lost Network Connection
| | Date: Fri, 3 Aug 2007 07:00:00 -0700
| | Lines: 33
| | Message-ID: <7EC677E6-DDE5-4F00-BBB4-C52F53E60FBB@microsoft.com>
| | MIME-Version: 1.0
| | Content-Type: text/plain;
| | charset="Utf-8"
| | Content-Transfer-Encoding: 7bit
| | X-Newsreader: Microsoft CDO for Windows 2000
| | Content-Class: urn:content-classes:message
| | Importance: normal
| | Priority: normal
| | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
| | Newsgroups: microsoft.public.windows.vista.networking_sharing
| | Path: TK2MSFTNGHUB02.phx.gbl
| | Xref: TK2MSFTNGHUB02.phx.gbl
| microsoft.public.windows.vista.networking_sharing:12137
| | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| | X-Tomcat-NG: microsoft.public.windows.vista.networking_sharing
| |
| | Forgot to mention, Everything works fine from same user using Windows
XP
| | machine and other XP machines. Just a Vista problem.
| |
| | Thanks
| |
| | Ian
| |
| |
| | "Ian Robert" wrote:
| |
| | > Hi,
| | >
| | > A vista laptop has a mapped drive to a SBS2003 server.
| | > The laptop is able to browse the share and open files, permissions on
| the
| | > share a full control.
| | > However, the vista laptop cannot edit documents directly in word or
| excel
| | > 2007.
| | > An error saying the file has not been saved or in word that the file
| has not
| | > been saved probably due to a network problem appears. If I open a
| blank
| | > document in word or excel and then attempt to save it directly to the
| network
| | > share, the file is created but no information is stored in it before
| the
| | > error that it could not be saved is displayed.
| | >
| | > A file can be saved to the desktop of the vista laptop and dragged to
| the
| | > mapped drive to store it...but this isn't really ideal.
| | >
| | > Assistance would be appreciated as I've never seen this kind of
problem
| | > before.
| | >
| | > Thanks
| | >
| | > Ian
| | >
| |
|
|

Hi Ken,

Yes this patch was already applied to the SBS 2003 server. Outlook is
working fine. It's the network sharing which isn't working.

Thanks

Ian

""Ken Zhao [MSFT]"" wrote:

> Hi Ian,
>
> I am just writing to see how everything is going. If you have any updates
> or need any further assistance on this issue, please feel free to let me
> know.
>
> Thanks & Regards,
>
> Ken Zhao
>
> Microsoft Online Support
> Microsoft Global Technical Support Center
>
> Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
> ====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> ====================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
>
>
>
> --------------------
> | X-Tomcat-ID: 27203866
> | References: <F9832501-A32A-46E1-BB96-506BD825F060@microsoft.com>
> <7EC677E6-DDE5-4F00-BBB4-C52F53E60FBB@microsoft.com>
> | MIME-Version: 1.0
> | Content-Type: text/plain
> | Content-Transfer-Encoding: 7bit
> | From: v-kzhao@online.microsoft.com ("Ken Zhao [MSFT]")
> | Organization: Microsoft
> | Date: Mon, 06 Aug 2007 02:38:52 GMT
> | Subject: RE: Network Mapped Drive : Lost Network Connection
> | X-Tomcat-NG: microsoft.public.windows.vista.networking_sharing
> | Message-ID: <vBlwxL91HHA.5836@TK2MSFTNGHUB02.phx.gbl>
> | Newsgroups: microsoft.public.windows.vista.networking_sharing
> | Lines: 79
> | Path: TK2MSFTNGHUB02.phx.gbl
> | Xref: TK2MSFTNGHUB02.phx.gbl
> microsoft.public.windows.vista.networking_sharing:12261
> | NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
> |
> | Hello Ian,
> |
> | Thank you for using newsgroup!
> |
> | Thanks for Kerry Brown's notification. Based on your situation, if the
> | problem only occurs on Windows Vista machines, please first apply the
> | following article update to see if it can help:
> |
> | 926505: Windows Small Business Server 2003: Vista and Outlook 2007
> | compatibility update
> | http://support.microsoft.com/kb/926505/en-us
> |
> | Thanks & Regards,
> |
> | Ken Zhao
> |
> | Microsoft Online Support
> | Microsoft Global Technical Support Center
> |
> | Get Secure! - www.microsoft.com/security
> <http://www.microsoft.com/security>
> | ====================================================
> | When responding to posts, please "Reply to Group" via your newsreader so
> | that others may learn and benefit from your issue.
> | ====================================================
> | This posting is provided "AS IS" with no warranties, and confers no
> rights.
> |
> |
> |
> |
> |
> | --------------------
> | | Thread-Topic: Network Mapped Drive : Lost Network Connection
> | | thread-index: AcfV1pUiZBYpvmi8RFCIYEjCPIEl8w==
> | | X-WBNR-Posting-Host: 207.46.19.197
> | | From: =?Utf-8?B?SWFuIFJvYmVydA==?= <Ian-586-dex@noemail.postalias>
> | | References: <F9832501-A32A-46E1-BB96-506BD825F060@microsoft.com>
> | | Subject: RE: Network Mapped Drive : Lost Network Connection
> | | Date: Fri, 3 Aug 2007 07:00:00 -0700
> | | Lines: 33
> | | Message-ID: <7EC677E6-DDE5-4F00-BBB4-C52F53E60FBB@microsoft.com>
> | | MIME-Version: 1.0
> | | Content-Type: text/plain;
> | | charset="Utf-8"
> | | Content-Transfer-Encoding: 7bit
> | | X-Newsreader: Microsoft CDO for Windows 2000
> | | Content-Class: urn:content-classes:message
> | | Importance: normal
> | | Priority: normal
> | | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
> | | Newsgroups: microsoft.public.windows.vista.networking_sharing
> | | Path: TK2MSFTNGHUB02.phx.gbl
> | | Xref: TK2MSFTNGHUB02.phx.gbl
> | microsoft.public.windows.vista.networking_sharing:12137
> | | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
> | | X-Tomcat-NG: microsoft.public.windows.vista.networking_sharing
> | |
> | | Forgot to mention, Everything works fine from same user using Windows
> XP
> | | machine and other XP machines. Just a Vista problem.
> | |
> | | Thanks
> | |
> | | Ian
> | |
> | |
> | | "Ian Robert" wrote:
> | |
> | | > Hi,
> | | >
> | | > A vista laptop has a mapped drive to a SBS2003 server.
> | | > The laptop is able to browse the share and open files, permissions on
> | the
> | | > share a full control.
> | | > However, the vista laptop cannot edit documents directly in word or
> | excel
> | | > 2007.
> | | > An error saying the file has not been saved or in word that the file
> | has not
> | | > been saved probably due to a network problem appears. If I open a
> | blank
> | | > document in word or excel and then attempt to save it directly to the
> | network
> | | > share, the file is created but no information is stored in it before
> | the
> | | > error that it could not be saved is displayed.
> | | >
> | | > A file can be saved to the desktop of the vista laptop and dragged to
> | the
> | | > mapped drive to store it...but this isn't really ideal.
> | | >
> | | > Assistance would be appreciated as I've never seen this kind of
> problem
> | | > before.
> | | >
> | | > Thanks
> | | >
> | | > Ian
> | | >
> | |
> |
> |
>
>

Hi Kerry,

No not using CA Antivirus.

Ian


"Kerry Brown" wrote:

> "Ian Robert" <Ian-586-dex@noemail.postalias> wrote in message
> news:F9832501-A32A-46E1-BB96-506BD825F060@microsoft.com...
> > Hi,
> >
> > A vista laptop has a mapped drive to a SBS2003 server.
> > The laptop is able to browse the share and open files, permissions on the
> > share a full control.
> > However, the vista laptop cannot edit documents directly in word or excel
> > 2007.
> > An error saying the file has not been saved or in word that the file has
> > not
> > been saved probably due to a network problem appears. If I open a blank
> > document in word or excel and then attempt to save it directly to the
> > network
> > share, the file is created but no information is stored in it before the
> > error that it could not be saved is displayed.
> >
> > A file can be saved to the desktop of the vista laptop and dragged to the
> > mapped drive to store it...but this isn't really ideal.
> >
> > Assistance would be appreciated as I've never seen this kind of problem
> > before.
> >
>
>
> Do you use CA antivirus? There is an option there to protect network drives.
> This is known to cause this problem.
>
> --
> Kerry Brown
> Microsoft MVP - Shell/User
> http://www.vistahelp.ca
>
>

Hi Ian,

You may use msconfig to see if the issue also happens in Clean Boot mode.

How to troubleshoot a problem by performing a clean boot in Windows Vista
http://support.microsoft.com/kb/929135/en-us

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.




--------------------
| Thread-Topic: Network Mapped Drive : Lost Network Connection
| thread-index: AcfZocUICna3mtcpSW6Trrh8RO8JTQ==
| X-WBNR-Posting-Host: 207.46.19.197
| From: =?Utf-8?B?SWFuIFJvYmVydA==?= <Ian-586-dex@noemail.postalias>
| References: <F9832501-A32A-46E1-BB96-506BD825F060@microsoft.com>
<7EC677E6-DDE5-4F00-BBB4-C52F53E60FBB@microsoft.com>
<vBlwxL91HHA.5836@TK2MSFTNGHUB02.phx.gbl>
<hSK0XWZ2HHA.4100@TK2MSFTNGHUB02.phx.gbl>
| Subject: RE: Network Mapped Drive : Lost Network Connection
| Date: Wed, 8 Aug 2007 02:52:02 -0700
| Lines: 160
| Message-ID: <27BD847F-E71D-4DB0-8054-A969CA861C38@microsoft.com>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
| Newsgroups: microsoft.public.windows.vista.networking_sharing
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.vista.networking_sharing:12378
| NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| X-Tomcat-NG: microsoft.public.windows.vista.networking_sharing
|
| Hi Ken,
|
| Yes this patch was already applied to the SBS 2003 server. Outlook is
| working fine. It's the network sharing which isn't working.
|
| Thanks
|
| Ian
|
| ""Ken Zhao [MSFT]"" wrote:
|
| > Hi Ian,
| >
| > I am just writing to see how everything is going. If you have any
updates
| > or need any further assistance on this issue, please feel free to let
me
| > know.
| >
| > Thanks & Regards,
| >
| > Ken Zhao
| >
| > Microsoft Online Support
| > Microsoft Global Technical Support Center
| >
| > Get Secure! - www.microsoft.com/security
<http://www.microsoft.com/security>
| > ====================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| > ====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| >
| >
| >
| > --------------------
| > | X-Tomcat-ID: 27203866
| > | References: <F9832501-A32A-46E1-BB96-506BD825F060@microsoft.com>
| > <7EC677E6-DDE5-4F00-BBB4-C52F53E60FBB@microsoft.com>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain
| > | Content-Transfer-Encoding: 7bit
| > | From: v-kzhao@online.microsoft.com ("Ken Zhao [MSFT]")
| > | Organization: Microsoft
| > | Date: Mon, 06 Aug 2007 02:38:52 GMT
| > | Subject: RE: Network Mapped Drive : Lost Network Connection
| > | X-Tomcat-NG: microsoft.public.windows.vista.networking_sharing
| > | Message-ID: <vBlwxL91HHA.5836@TK2MSFTNGHUB02.phx.gbl>
| > | Newsgroups: microsoft.public.windows.vista.networking_sharing
| > | Lines: 79
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl
| > microsoft.public.windows.vista.networking_sharing:12261
| > | NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
| > |
| > | Hello Ian,
| > |
| > | Thank you for using newsgroup!
| > |
| > | Thanks for Kerry Brown's notification. Based on your situation, if
the
| > | problem only occurs on Windows Vista machines, please first apply the
| > | following article update to see if it can help:
| > |
| > | 926505: Windows Small Business Server 2003: Vista and Outlook 2007
| > | compatibility update
| > | http://support.microsoft.com/kb/926505/en-us
| > |
| > | Thanks & Regards,
| > |
| > | Ken Zhao
| > |
| > | Microsoft Online Support
| > | Microsoft Global Technical Support Center
| > |
| > | Get Secure! - www.microsoft.com/security
| > <http://www.microsoft.com/security>
| > | ====================================================
| > | When responding to posts, please "Reply to Group" via your newsreader
so
| > | that others may learn and benefit from your issue.
| > | ====================================================
| > | This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > |
| > |
| > |
| > |
| > |
| > | --------------------
| > | | Thread-Topic: Network Mapped Drive : Lost Network Connection
| > | | thread-index: AcfV1pUiZBYpvmi8RFCIYEjCPIEl8w==
| > | | X-WBNR-Posting-Host: 207.46.19.197
| > | | From: =?Utf-8?B?SWFuIFJvYmVydA==?= <Ian-586-dex@noemail.postalias>
| > | | References: <F9832501-A32A-46E1-BB96-506BD825F060@microsoft.com>
| > | | Subject: RE: Network Mapped Drive : Lost Network Connection
| > | | Date: Fri, 3 Aug 2007 07:00:00 -0700
| > | | Lines: 33
| > | | Message-ID: <7EC677E6-DDE5-4F00-BBB4-C52F53E60FBB@microsoft.com>
| > | | MIME-Version: 1.0
| > | | Content-Type: text/plain;
| > | | charset="Utf-8"
| > | | Content-Transfer-Encoding: 7bit
| > | | X-Newsreader: Microsoft CDO for Windows 2000
| > | | Content-Class: urn:content-classes:message
| > | | Importance: normal
| > | | Priority: normal
| > | | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
| > | | Newsgroups: microsoft.public.windows.vista.networking_sharing
| > | | Path: TK2MSFTNGHUB02.phx.gbl
| > | | Xref: TK2MSFTNGHUB02.phx.gbl
| > | microsoft.public.windows.vista.networking_sharing:12137
| > | | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | | X-Tomcat-NG: microsoft.public.windows.vista.networking_sharing
| > | |
| > | | Forgot to mention, Everything works fine from same user using
Windows
| > XP
| > | | machine and other XP machines. Just a Vista problem.
| > | |
| > | | Thanks
| > | |
| > | | Ian
| > | |
| > | |
| > | | "Ian Robert" wrote:
| > | |
| > | | > Hi,
| > | | >
| > | | > A vista laptop has a mapped drive to a SBS2003 server.
| > | | > The laptop is able to browse the share and open files,
permissions on
| > | the
| > | | > share a full control.
| > | | > However, the vista laptop cannot edit documents directly in word
or
| > | excel
| > | | > 2007.
| > | | > An error saying the file has not been saved or in word that the
file
| > | has not
| > | | > been saved probably due to a network problem appears. If I open
a
| > | blank
| > | | > document in word or excel and then attempt to save it directly to
the
| > | network
| > | | > share, the file is created but no information is stored in it
before
| > | the
| > | | > error that it could not be saved is displayed.
| > | | >
| > | | > A file can be saved to the desktop of the vista laptop and
dragged to
| > | the
| > | | > mapped drive to store it...but this isn't really ideal.
| > | | >
| > | | > Assistance would be appreciated as I've never seen this kind of
| > problem
| > | | > before.
| > | | >
| > | | > Thanks
| > | | >
| > | | > Ian
| > | | >
| > | |
| > |
| > |
| >
| >
|

Hi Ian,

I am just writing to see how everything is going. If you have any updates
or need any further assistance on this issue, please feel free to let me
know.

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.





--------------------
| X-Tomcat-ID: 58087710
| References: <F9832501-A32A-46E1-BB96-506BD825F060@microsoft.com>
<7EC677E6-DDE5-4F00-BBB4-C52F53E60FBB@microsoft.com>
<vBlwxL91HHA.5836@TK2MSFTNGHUB02.phx.gbl>
<hSK0XWZ2HHA.4100@TK2MSFTNGHUB02.phx.gbl>
<27BD847F-E71D-4DB0-8054-A969CA861C38@microsoft.com>
| MIME-Version: 1.0
| Content-Type: text/plain
| Content-Transfer-Encoding: 7bit
| From: v-kzhao@online.microsoft.com ("Ken Zhao [MSFT]")
| Organization: Microsoft
| Date: Fri, 10 Aug 2007 04:50:57 GMT
| Subject: RE: Network Mapped Drive : Lost Network Connection
| X-Tomcat-NG: microsoft.public.windows.vista.networking_sharing
| Message-ID: <VteTQow2HHA.6140@TK2MSFTNGHUB02.phx.gbl>
| Newsgroups: microsoft.public.windows.vista.networking_sharing
| Lines: 193
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.vista.networking_sharing:12507
| NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
|
| Hi Ian,
|
| You may use msconfig to see if the issue also happens in Clean Boot mode.
|
| How to troubleshoot a problem by performing a clean boot in Windows Vista
| http://support.microsoft.com/kb/929135/en-us
|
| Thanks & Regards,
|
| Ken Zhao
|
| Microsoft Online Support
| Microsoft Global Technical Support Center
|
| Get Secure! - www.microsoft.com/security
<http://www.microsoft.com/security>
| ====================================================
| When responding to posts, please "Reply to Group" via your newsreader so
| that others may learn and benefit from your issue.
| ====================================================
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
|
|
|
| --------------------
| | Thread-Topic: Network Mapped Drive : Lost Network Connection
| | thread-index: AcfZocUICna3mtcpSW6Trrh8RO8JTQ==
| | X-WBNR-Posting-Host: 207.46.19.197
| | From: =?Utf-8?B?SWFuIFJvYmVydA==?= <Ian-586-dex@noemail.postalias>
| | References: <F9832501-A32A-46E1-BB96-506BD825F060@microsoft.com>
| <7EC677E6-DDE5-4F00-BBB4-C52F53E60FBB@microsoft.com>
| <vBlwxL91HHA.5836@TK2MSFTNGHUB02.phx.gbl>
| <hSK0XWZ2HHA.4100@TK2MSFTNGHUB02.phx.gbl>
| | Subject: RE: Network Mapped Drive : Lost Network Connection
| | Date: Wed, 8 Aug 2007 02:52:02 -0700
| | Lines: 160
| | Message-ID: <27BD847F-E71D-4DB0-8054-A969CA861C38@microsoft.com>
| | MIME-Version: 1.0
| | Content-Type: text/plain;
| | charset="Utf-8"
| | Content-Transfer-Encoding: 7bit
| | X-Newsreader: Microsoft CDO for Windows 2000
| | Content-Class: urn:content-classes:message
| | Importance: normal
| | Priority: normal
| | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
| | Newsgroups: microsoft.public.windows.vista.networking_sharing
| | Path: TK2MSFTNGHUB02.phx.gbl
| | Xref: TK2MSFTNGHUB02.phx.gbl
| microsoft.public.windows.vista.networking_sharing:12378
| | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| | X-Tomcat-NG: microsoft.public.windows.vista.networking_sharing
| |
| | Hi Ken,
| |
| | Yes this patch was already applied to the SBS 2003 server. Outlook is
| | working fine. It's the network sharing which isn't working.
| |
| | Thanks
| |
| | Ian
| |
| | ""Ken Zhao [MSFT]"" wrote:
| |
| | > Hi Ian,
| | >
| | > I am just writing to see how everything is going. If you have any
| updates
| | > or need any further assistance on this issue, please feel free to let
| me
| | > know.
| | >
| | > Thanks & Regards,
| | >
| | > Ken Zhao
| | >
| | > Microsoft Online Support
| | > Microsoft Global Technical Support Center
| | >
| | > Get Secure! - www.microsoft.com/security
| <http://www.microsoft.com/security>
| | > ====================================================
| | > When responding to posts, please "Reply to Group" via your newsreader
| so
| | > that others may learn and benefit from your issue.
| | > ====================================================
| | > This posting is provided "AS IS" with no warranties, and confers no
| rights.
| | >
| | >
| | >
| | >
| | >
| | > --------------------
| | > | X-Tomcat-ID: 27203866
| | > | References: <F9832501-A32A-46E1-BB96-506BD825F060@microsoft.com>
| | > <7EC677E6-DDE5-4F00-BBB4-C52F53E60FBB@microsoft.com>
| | > | MIME-Version: 1.0
| | > | Content-Type: text/plain
| | > | Content-Transfer-Encoding: 7bit
| | > | From: v-kzhao@online.microsoft.com ("Ken Zhao [MSFT]")
| | > | Organization: Microsoft
| | > | Date: Mon, 06 Aug 2007 02:38:52 GMT
| | > | Subject: RE: Network Mapped Drive : Lost Network Connection
| | > | X-Tomcat-NG: microsoft.public.windows.vista.networking_sharing
| | > | Message-ID: <vBlwxL91HHA.5836@TK2MSFTNGHUB02.phx.gbl>
| | > | Newsgroups: microsoft.public.windows.vista.networking_sharing
| | > | Lines: 79
| | > | Path: TK2MSFTNGHUB02.phx.gbl
| | > | Xref: TK2MSFTNGHUB02.phx.gbl
| | > microsoft.public.windows.vista.networking_sharing:12261
| | > | NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
| | > |
| | > | Hello Ian,
| | > |
| | > | Thank you for using newsgroup!
| | > |
| | > | Thanks for Kerry Brown's notification. Based on your situation, if
| the
| | > | problem only occurs on Windows Vista machines, please first apply
the
| | > | following article update to see if it can help:
| | > |
| | > | 926505: Windows Small Business Server 2003: Vista and Outlook 2007
| | > | compatibility update
| | > | http://support.microsoft.com/kb/926505/en-us
| | > |
| | > | Thanks & Regards,
| | > |
| | > | Ken Zhao
| | > |
| | > | Microsoft Online Support
| | > | Microsoft Global Technical Support Center
| | > |
| | > | Get Secure! - www.microsoft.com/security
| | > <http://www.microsoft.com/security>
| | > | ====================================================
| | > | When responding to posts, please "Reply to Group" via your
newsreader
| so
| | > | that others may learn and benefit from your issue.
| | > | ====================================================
| | > | This posting is provided "AS IS" with no warranties, and confers no
| | > rights.
| | > |
| | > |
| | > |
| | > |
| | > |
| | > | --------------------
| | > | | Thread-Topic: Network Mapped Drive : Lost Network Connection
| | > | | thread-index: AcfV1pUiZBYpvmi8RFCIYEjCPIEl8w==
| | > | | X-WBNR-Posting-Host: 207.46.19.197
| | > | | From: =?Utf-8?B?SWFuIFJvYmVydA==?= <Ian-586-dex@noemail.postalias>
| | > | | References: <F9832501-A32A-46E1-BB96-506BD825F060@microsoft.com>
| | > | | Subject: RE: Network Mapped Drive : Lost Network Connection
| | > | | Date: Fri, 3 Aug 2007 07:00:00 -0700
| | > | | Lines: 33
| | > | | Message-ID: <7EC677E6-DDE5-4F00-BBB4-C52F53E60FBB@microsoft.com>
| | > | | MIME-Version: 1.0
| | > | | Content-Type: text/plain;
| | > | | charset="Utf-8"
| | > | | Content-Transfer-Encoding: 7bit
| | > | | X-Newsreader: Microsoft CDO for Windows 2000
| | > | | Content-Class: urn:content-classes:message
| | > | | Importance: normal
| | > | | Priority: normal
| | > | | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
| | > | | Newsgroups: microsoft.public.windows.vista.networking_sharing
| | > | | Path: TK2MSFTNGHUB02.phx.gbl
| | > | | Xref: TK2MSFTNGHUB02.phx.gbl
| | > | microsoft.public.windows.vista.networking_sharing:12137
| | > | | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| | > | | X-Tomcat-NG: microsoft.public.windows.vista.networking_sharing
| | > | |
| | > | | Forgot to mention, Everything works fine from same user using
| Windows
| | > XP
| | > | | machine and other XP machines. Just a Vista problem.
| | > | |
| | > | | Thanks
| | > | |
| | > | | Ian
| | > | |
| | > | |
| | > | | "Ian Robert" wrote:
| | > | |
| | > | | > Hi,
| | > | | >
| | > | | > A vista laptop has a mapped drive to a SBS2003 server.
| | > | | > The laptop is able to browse the share and open files,
| permissions on
| | > | the
| | > | | > share a full control.
| | > | | > However, the vista laptop cannot edit documents directly in
word
| or
| | > | excel
| | > | | > 2007.
| | > | | > An error saying the file has not been saved or in word that the
| file
| | > | has not
| | > | | > been saved probably due to a network problem appears. If I
open
| a
| | > | blank
| | > | | > document in word or excel and then attempt to save it directly
to
| the
| | > | network
| | > | | > share, the file is created but no information is stored in it
| before
| | > | the
| | > | | > error that it could not be saved is displayed.
| | > | | >
| | > | | > A file can be saved to the desktop of the vista laptop and
| dragged to
| | > | the
| | > | | > mapped drive to store it...but this isn't really ideal.
| | > | | >
| | > | | > Assistance would be appreciated as I've never seen this kind of
| | > problem
| | > | | > before.
| | > | | >
| | > | | > Thanks
| | > | | >
| | > | | > Ian
| | > | | >
| | > | |
| | > |
| | > |
| | >
| | >
| |
|
|

Hi Ken,

Yes the issue is still evident with a clean boot. And I have also removed
any antivirus (as a temporary measure) and the issue is still persistent.

Do you know why a network share would work with dragging and droping items
from the desktop to it but from within the application (MS Word/MS Excel)
they are unable to access the share to save the data? (They create a blank
file and no data is saved to it).

I have never seen this kind of issue before.

Regards

ian


""Ken Zhao [MSFT]"" wrote:

> Hi Ian,
>
> You may use msconfig to see if the issue also happens in Clean Boot mode.
>
> How to troubleshoot a problem by performing a clean boot in Windows Vista
> http://support.microsoft.com/kb/929135/en-us
>
> Thanks & Regards,
>
> Ken Zhao
>
> Microsoft Online Support
> Microsoft Global Technical Support Center
>
> Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
> ====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> ====================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
>
>
> --------------------
> | Thread-Topic: Network Mapped Drive : Lost Network Connection
> | thread-index: AcfZocUICna3mtcpSW6Trrh8RO8JTQ==
> | X-WBNR-Posting-Host: 207.46.19.197
> | From: =?Utf-8?B?SWFuIFJvYmVydA==?= <Ian-586-dex@noemail.postalias>
> | References: <F9832501-A32A-46E1-BB96-506BD825F060@microsoft.com>
> <7EC677E6-DDE5-4F00-BBB4-C52F53E60FBB@microsoft.com>
> <vBlwxL91HHA.5836@TK2MSFTNGHUB02.phx.gbl>
> <hSK0XWZ2HHA.4100@TK2MSFTNGHUB02.phx.gbl>
> | Subject: RE: Network Mapped Drive : Lost Network Connection
> | Date: Wed, 8 Aug 2007 02:52:02 -0700
> | Lines: 160
> | Message-ID: <27BD847F-E71D-4DB0-8054-A969CA861C38@microsoft.com>
> | MIME-Version: 1.0
> | Content-Type: text/plain;
> | charset="Utf-8"
> | Content-Transfer-Encoding: 7bit
> | X-Newsreader: Microsoft CDO for Windows 2000
> | Content-Class: urn:content-classes:message
> | Importance: normal
> | Priority: normal
> | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
> | Newsgroups: microsoft.public.windows.vista.networking_sharing
> | Path: TK2MSFTNGHUB02.phx.gbl
> | Xref: TK2MSFTNGHUB02.phx.gbl
> microsoft.public.windows.vista.networking_sharing:12378
> | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
> | X-Tomcat-NG: microsoft.public.windows.vista.networking_sharing
> |
> | Hi Ken,
> |
> | Yes this patch was already applied to the SBS 2003 server. Outlook is
> | working fine. It's the network sharing which isn't working.
> |
> | Thanks
> |
> | Ian
> |
> | ""Ken Zhao [MSFT]"" wrote:
> |
> | > Hi Ian,
> | >
> | > I am just writing to see how everything is going. If you have any
> updates
> | > or need any further assistance on this issue, please feel free to let
> me
> | > know.
> | >
> | > Thanks & Regards,
> | >
> | > Ken Zhao
> | >
> | > Microsoft Online Support
> | > Microsoft Global Technical Support Center
> | >
> | > Get Secure! - www.microsoft.com/security
> <http://www.microsoft.com/security>
> | > ====================================================
> | > When responding to posts, please "Reply to Group" via your newsreader
> so
> | > that others may learn and benefit from your issue.
> | > ====================================================
> | > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> | >
> | >
> | >
> | >
> | >
> | > --------------------
> | > | X-Tomcat-ID: 27203866
> | > | References: <F9832501-A32A-46E1-BB96-506BD825F060@microsoft.com>
> | > <7EC677E6-DDE5-4F00-BBB4-C52F53E60FBB@microsoft.com>
> | > | MIME-Version: 1.0
> | > | Content-Type: text/plain
> | > | Content-Transfer-Encoding: 7bit
> | > | From: v-kzhao@online.microsoft.com ("Ken Zhao [MSFT]")
> | > | Organization: Microsoft
> | > | Date: Mon, 06 Aug 2007 02:38:52 GMT
> | > | Subject: RE: Network Mapped Drive : Lost Network Connection
> | > | X-Tomcat-NG: microsoft.public.windows.vista.networking_sharing
> | > | Message-ID: <vBlwxL91HHA.5836@TK2MSFTNGHUB02.phx.gbl>
> | > | Newsgroups: microsoft.public.windows.vista.networking_sharing
> | > | Lines: 79
> | > | Path: TK2MSFTNGHUB02.phx.gbl
> | > | Xref: TK2MSFTNGHUB02.phx.gbl
> | > microsoft.public.windows.vista.networking_sharing:12261
> | > | NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
> | > |
> | > | Hello Ian,
> | > |
> | > | Thank you for using newsgroup!
> | > |
> | > | Thanks for Kerry Brown's notification. Based on your situation, if
> the
> | > | problem only occurs on Windows Vista machines, please first apply the
> | > | following article update to see if it can help:
> | > |
> | > | 926505: Windows Small Business Server 2003: Vista and Outlook 2007
> | > | compatibility update
> | > | http://support.microsoft.com/kb/926505/en-us
> | > |
> | > | Thanks & Regards,
> | > |
> | > | Ken Zhao
> | > |
> | > | Microsoft Online Support
> | > | Microsoft Global Technical Support Center
> | > |
> | > | Get Secure! - www.microsoft.com/security
> | > <http://www.microsoft.com/security>
> | > | ====================================================
> | > | When responding to posts, please "Reply to Group" via your newsreader
> so
> | > | that others may learn and benefit from your issue.
> | > | ====================================================
> | > | This posting is provided "AS IS" with no warranties, and confers no
> | > rights.
> | > |
> | > |
> | > |
> | > |
> | > |
> | > | --------------------
> | > | | Thread-Topic: Network Mapped Drive : Lost Network Connection
> | > | | thread-index: AcfV1pUiZBYpvmi8RFCIYEjCPIEl8w==
> | > | | X-WBNR-Posting-Host: 207.46.19.197
> | > | | From: =?Utf-8?B?SWFuIFJvYmVydA==?= <Ian-586-dex@noemail.postalias>
> | > | | References: <F9832501-A32A-46E1-BB96-506BD825F060@microsoft.com>
> | > | | Subject: RE: Network Mapped Drive : Lost Network Connection
> | > | | Date: Fri, 3 Aug 2007 07:00:00 -0700
> | > | | Lines: 33
> | > | | Message-ID: <7EC677E6-DDE5-4F00-BBB4-C52F53E60FBB@microsoft.com>
> | > | | MIME-Version: 1.0
> | > | | Content-Type: text/plain;
> | > | | charset="Utf-8"
> | > | | Content-Transfer-Encoding: 7bit
> | > | | X-Newsreader: Microsoft CDO for Windows 2000
> | > | | Content-Class: urn:content-classes:message
> | > | | Importance: normal
> | > | | Priority: normal
> | > | | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
> | > | | Newsgroups: microsoft.public.windows.vista.networking_sharing
> | > | | Path: TK2MSFTNGHUB02.phx.gbl
> | > | | Xref: TK2MSFTNGHUB02.phx.gbl
> | > | microsoft.public.windows.vista.networking_sharing:12137
> | > | | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
> | > | | X-Tomcat-NG: microsoft.public.windows.vista.networking_sharing
> | > | |
> | > | | Forgot to mention, Everything works fine from same user using
> Windows
> | > XP
> | > | | machine and other XP machines. Just a Vista problem.
> | > | |
> | > | | Thanks
> | > | |
> | > | | Ian
> | > | |
> | > | |
> | > | | "Ian Robert" wrote:
> | > | |
> | > | | > Hi,
> | > | | >
> | > | | > A vista laptop has a mapped drive to a SBS2003 server.
> | > | | > The laptop is able to browse the share and open files,
> permissions on
> | > | the
> | > | | > share a full control.
> | > | | > However, the vista laptop cannot edit documents directly in word
> or
> | > | excel
> | > | | > 2007.
> | > | | > An error saying the file has not been saved or in word that the
> file
> | > | has not
> | > | | > been saved probably due to a network problem appears. If I open
> a
> | > | blank
> | > | | > document in word or excel and then attempt to save it directly to
> the
> | > | network
> | > | | > share, the file is created but no information is stored in it
> before
> | > | the
> | > | | > error that it could not be saved is displayed.
> | > | | >
> | > | | > A file can be saved to the desktop of the vista laptop and
> dragged to
> | > | the
> | > | | > mapped drive to store it...but this isn't really ideal.
> | > | | >
> | > | | > Assistance would be appreciated as I've never seen this kind of
> | > problem
> | > | | > before.
> | > | | >
> | > | | > Thanks
> | > | | >
> | > | | > Ian
> | > | | >
> | > | |
> | > |
> | > |
> | >
> | >
> |
>
>