Windows Vista Forums

Help! Can't get online!
  1. #1


    Adam C Guest

    Help! Can't get online!

    Sorry if there's an answer to this question elsewhere, I've not been able to
    find it. If there is, could someone kindly point me to it? Thanks!

    If not, here's my dilemma: I am trying to connect to the internet via a
    local area connection in my hotel room (in Chiang Mai, Thailand). I am
    connected via an ethernet cable and the network and sharing center shows that
    my computer is connected to a network, which in turn is connected to the
    internet.

    Problem is, I can't seem to connect to the internet. No matter what site I
    look at, I get an error message. Firefox tells me 'The connection to the
    server was reset while the page was loading', and advises me to check my
    network connection. Explorer says it has found the site but just hangs on
    'waiting for reply' for a very long time, before reporting that it 'cannot
    display the webpage' because 'you are not connected to the Internet'.

    When I view the status of the connection it says IPv4 connectivity is
    'Internet', IPv6 connectivity is 'Limited' and Media State is 'enabled'. I
    have no idea what any of those mean, I just add them in case they are
    significant.

    The speed of the connection is stated as 100.0 Mbps.

    When I try hitting diagnose, I get one of two answers: most of the time I'm
    told Windows did not find any problems with this computer's network
    connection. Ocassionally, I'm told there is indeed a problem, but that only
    my ISP can or administrator can help. Since absolutely no one in this hotel
    speaks English and I don't speak Thai, getting to the bottom of that is
    impossible.

    Now I have just received a third error message: 'Cannot communicate with DNS
    server(192.168.2.1). Network diagnostics pinged the remote host but did not
    receive a response'. Again, only the ISP can remedy this, it says.



    Can anyone think of something obvious I may have missed?

    Thanks

      My System SpecsSystem Spec

  2. #2


    Robert L [MVP - Networking] Guest

    Re: Help! Can't get online!

    Try to disable IPv6 first. This how to may help,

    How to disable IPv6the IPv6 in Vista? Many thanks again, David Saunders "Robert L [MVP - Networking]" wrote: > try to disable the IPv6 first. If that doesn't fix the problem, ...
    http://www.chicagotech.net/netforums...c1ee214b9c274e


    Bob Lin, MS-MVP, MCSE & CNE
    Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
    How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
    "Adam C" <AdamC@discussions.microsoft.com> wrote in message news6E05B84-75F5-4419-A1BA-E19DD5FF484C@microsoft.com...
    Sorry if there's an answer to this question elsewhere, I've not been able to
    find it. If there is, could someone kindly point me to it? Thanks!

    If not, here's my dilemma: I am trying to connect to the internet via a
    local area connection in my hotel room (in Chiang Mai, Thailand). I am
    connected via an ethernet cable and the network and sharing center shows that
    my computer is connected to a network, which in turn is connected to the
    internet.

    Problem is, I can't seem to connect to the internet. No matter what site I
    look at, I get an error message. Firefox tells me 'The connection to the
    server was reset while the page was loading', and advises me to check my
    network connection. Explorer says it has found the site but just hangs on
    'waiting for reply' for a very long time, before reporting that it 'cannot
    display the webpage' because 'you are not connected to the Internet'.

    When I view the status of the connection it says IPv4 connectivity is
    'Internet', IPv6 connectivity is 'Limited' and Media State is 'enabled'. I
    have no idea what any of those mean, I just add them in case they are
    significant.

    The speed of the connection is stated as 100.0 Mbps.

    When I try hitting diagnose, I get one of two answers: most of the time I'm
    told Windows did not find any problems with this computer's network
    connection. Ocassionally, I'm told there is indeed a problem, but that only
    my ISP can or administrator can help. Since absolutely no one in this hotel
    speaks English and I don't speak Thai, getting to the bottom of that is
    impossible.

    Now I have just received a third error message: 'Cannot communicate with DNS
    server(192.168.2.1). Network diagnostics pinged the remote host but did not
    receive a response'. Again, only the ISP can remedy this, it says.

    Can anyone think of something obvious I may have missed?

    Thanks

      My System SpecsSystem Spec

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