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Vista - Help! Can't get online!

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Old 08-13-2007   #1 (permalink)
Adam C


 
 

Help! Can't get online!

Sorry if there's an answer to this question elsewhere, I've not been able to
find it. If there is, could someone kindly point me to it? Thanks!

If not, here's my dilemma: I am trying to connect to the internet via a
local area connection in my hotel room (in Chiang Mai, Thailand). I am
connected via an ethernet cable and the network and sharing center shows that
my computer is connected to a network, which in turn is connected to the
internet.

Problem is, I can't seem to connect to the internet. No matter what site I
look at, I get an error message. Firefox tells me 'The connection to the
server was reset while the page was loading', and advises me to check my
network connection. Explorer says it has found the site but just hangs on
'waiting for reply' for a very long time, before reporting that it 'cannot
display the webpage' because 'you are not connected to the Internet'.

When I view the status of the connection it says IPv4 connectivity is
'Internet', IPv6 connectivity is 'Limited' and Media State is 'enabled'. I
have no idea what any of those mean, I just add them in case they are
significant.

The speed of the connection is stated as 100.0 Mbps.

When I try hitting diagnose, I get one of two answers: most of the time I'm
told Windows did not find any problems with this computer's network
connection. Ocassionally, I'm told there is indeed a problem, but that only
my ISP can or administrator can help. Since absolutely no one in this hotel
speaks English and I don't speak Thai, getting to the bottom of that is
impossible.

Now I have just received a third error message: 'Cannot communicate with DNS
server(192.168.2.1). Network diagnostics pinged the remote host but did not
receive a response'. Again, only the ISP can remedy this, it says.

Can anyone think of something obvious I may have missed?

Thanks

My System SpecsSystem Spec
Old 08-13-2007   #2 (permalink)
Robert L [MVP - Networking]


 
 

Re: Help! Can't get online!

Try to disable IPv6 first. This how to may help,

How to disable IPv6the IPv6 in Vista? Many thanks again, David Saunders "Robert L [MVP - Networking]" wrote: > try to disable the IPv6 first. If that doesn't fix the problem, ...
http://www.chicagotech.net/netforums...c1ee214b9c274e


Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"Adam C" <AdamC@discussions.microsoft.com> wrote in message news6E05B84-75F5-4419-A1BA-E19DD5FF484C@microsoft.com...
Sorry if there's an answer to this question elsewhere, I've not been able to
find it. If there is, could someone kindly point me to it? Thanks!

If not, here's my dilemma: I am trying to connect to the internet via a
local area connection in my hotel room (in Chiang Mai, Thailand). I am
connected via an ethernet cable and the network and sharing center shows that
my computer is connected to a network, which in turn is connected to the
internet.

Problem is, I can't seem to connect to the internet. No matter what site I
look at, I get an error message. Firefox tells me 'The connection to the
server was reset while the page was loading', and advises me to check my
network connection. Explorer says it has found the site but just hangs on
'waiting for reply' for a very long time, before reporting that it 'cannot
display the webpage' because 'you are not connected to the Internet'.

When I view the status of the connection it says IPv4 connectivity is
'Internet', IPv6 connectivity is 'Limited' and Media State is 'enabled'. I
have no idea what any of those mean, I just add them in case they are
significant.

The speed of the connection is stated as 100.0 Mbps.

When I try hitting diagnose, I get one of two answers: most of the time I'm
told Windows did not find any problems with this computer's network
connection. Ocassionally, I'm told there is indeed a problem, but that only
my ISP can or administrator can help. Since absolutely no one in this hotel
speaks English and I don't speak Thai, getting to the bottom of that is
impossible.

Now I have just received a third error message: 'Cannot communicate with DNS
server(192.168.2.1). Network diagnostics pinged the remote host but did not
receive a response'. Again, only the ISP can remedy this, it says.

Can anyone think of something obvious I may have missed?

Thanks
My System SpecsSystem Spec
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