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Vista - Problem with Vista wireless & BTHomeHub

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Old 08-13-2007   #1 (permalink)


Vista Home Premium
 
 

Problem with Vista wireless & BTHomeHub

I'm having a problem getting my new "Windows Vista Home Premium" laptop working wirelessly with my new BTHomeHub. The HomeHub is connected to my broadband link and is showing all the right connectivity lights, however my laptop is unable to automatically detect the HomeHub when I view my wireless connections/networks.

I have manually created a wireless connection for the HomeHub with the correct SSID, WEP key and other settings. But when I view my wireless networks I am told "no networks could be found". However, sometimes the HomeHub connection that I have added will appear, but when I try to connect I get a message after 30/60 seconds telling me that there has been a problem.

I am able to get Internet access if I plug an Ethernet cable from my laptop NIC to the HomeHub, and have logged into the HomeHub to check the SSID & WEP key are correct.

The wireless card in the laptop has the latest device driver, and the guy that sold me the laptop has said it was tested before he passed it onto me, and he was able to wirelessly connect to his access point.

I've read somewhere else that "wireless association" could be the problem, but I'm not sure.

Has anyone else out there had this problem with a BTHomeHub & Vista, or able to point me in the right direction?

My System SpecsSystem Spec
Old 08-13-2007   #2 (permalink)
Robert L [MVP - Networking]


 
 

Re: Problem with Vista wireless & BTHomeHub

Without security settings, can you access the wireless?

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"Northbank" <Northbank.2v98h9@no-mx.forums.net> wrote in message news:Northbank.2v98h9@no-mx.forums.net...

I'm having a problem getting my new "Windows Vista Home Premium" laptop
working wirelessly with my new BTHomeHub. The HomeHub is connected to my
broadband link and is showing all the right connectivity lights, however
my laptop is unable to automatically detect the HomeHub when I view my
wireless connections/networks.

I have manually created a wireless connection for the HomeHub with the
correct SSID, WEP key and other settings. But when I view my wireless
networks I am told "no networks could be found". However, sometimes the
HomeHub connection that I have added will appear, but when I try to
connect I get a message after 30/60 seconds telling me that there has
been a problem.

I am able to get Internet access if I plug an Ethernet cable from my
laptop NIC to the HomeHub, and have logged into the HomeHub to check the
SSID & WEP key are correct.

The wireless card in the laptop has the latest device driver, and the
guy that sold me the laptop has said it was tested before he passed it
onto me, and he was able to wirelessly connect to his access point.

I've read somewhere else that "wireless association" could be the
problem, but I'm not sure.

Has anyone else out there had this problem with a BTHomeHub & Vista, or
able to point me in the right direction?


--
Northbank

*Northbank*
My System SpecsSystem Spec
Old 08-14-2007   #3 (permalink)
BurrWalnut


 
 

RE: Problem with Vista wireless & BTHomeHub

I've resolved problems with the BTHomeHub by entering the WEP key as
hexadecimal characters rather than as ASCII.

"Northbank" wrote:

>
> I'm having a problem getting my new "Windows Vista Home Premium" laptop
> working wirelessly with my new BTHomeHub. The HomeHub is connected to my
> broadband link and is showing all the right connectivity lights, however
> my laptop is unable to automatically detect the HomeHub when I view my
> wireless connections/networks.
>
> I have manually created a wireless connection for the HomeHub with the
> correct SSID, WEP key and other settings. But when I view my wireless
> networks I am told "no networks could be found". However, sometimes the
> HomeHub connection that I have added will appear, but when I try to
> connect I get a message after 30/60 seconds telling me that there has
> been a problem.
>
> I am able to get Internet access if I plug an Ethernet cable from my
> laptop NIC to the HomeHub, and have logged into the HomeHub to check the
> SSID & WEP key are correct.
>
> The wireless card in the laptop has the latest device driver, and the
> guy that sold me the laptop has said it was tested before he passed it
> onto me, and he was able to wirelessly connect to his access point.
>
> I've read somewhere else that "wireless association" could be the
> problem, but I'm not sure.
>
> Has anyone else out there had this problem with a BTHomeHub & Vista, or
> able to point me in the right direction?
>
>
> --
> Northbank
>
> *Northbank*
>

My System SpecsSystem Spec
Old 08-14-2007   #4 (permalink)


Vista Home Premium
 
 

Re: Problem with Vista wireless & BTHomeHub

Bob,
I haven't yet tried configuring it without the WEP key, but will do this as a test. Obvisouly I don't want to leave the Hub unsecure and need it to work with the WEP key, although I have read elsewhere that there are security issues with the BTHomeHubs anyway when using WEP.

I've previously logged into the hub to check the SSID and WEP key match the settings I am using on my laptop and all checks out OK.
My System SpecsSystem Spec
Old 08-14-2007   #5 (permalink)


Vista Home Premium
 
 

Re: Problem with Vista wireless & BTHomeHub

BurrWalnut,
Thanks for the information, I'll try that.
My System SpecsSystem Spec
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