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| Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks. |
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| | #1 (permalink) |
| | Can't save to a mapped network drive The problem--Using Vista/Office 2007, users (now plural) can access files on their mapped network drive (z:\), but when they go to save them (to Windows 2000 servers), they get: There has been a network or file permission error. The network connection may be lost. <file name>. Users are confirmed to be owners of the folders, with full control access. Users can save files via XP\Office 2003 and XP\office 2007 without problems What I have done-- In addition to the usual suspects (disabling the antivirus software and as much Windows security as possible), I have disabled the web client and offline folders services, created the FormatDatabase Dword value under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Csc\Parameters (all of this from http://forums.techarena.in/showthrea...=810022&page=3). I've tried disabling remote access 6.0 and saving files directly to a URL. The only thing that I know that I haven't done is try the hotfix http://support.microsoft.com/default...b;EN-US;936970. I don't have the product ID because I'm not currently near the machine, and the users aren't using terminal services. Please help |
My System Specs![]() |
| | #2 (permalink) |
| | Re: Can't save to a mapped network drive Try disable Vista index. Or check this post. Please post back with the result. There has been a network or file permission error http://www.chicagotech.net/netforums...hp?p=2760#2760 Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "carnivorousapetrick" <carnivorousapetrick@xxxxxx> wrote in message news 812F2E2-4F5A-4D66-AFE8-30E59EDC51B3@xxxxxxThe problem--Using Vista/Office 2007, users (now plural) can access files on their mapped network drive (z:\), but when they go to save them (to Windows 2000 servers), they get: There has been a network or file permission error. The network connection may be lost. <file name>. Users are confirmed to be owners of the folders, with full control access. Users can save files via XP\Office 2003 and XP\office 2007 without problems What I have done-- In addition to the usual suspects (disabling the antivirus software and as much Windows security as possible), I have disabled the web client and offline folders services, created the FormatDatabase Dword value under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Csc\Parameters (all of this from http://forums.techarena.in/showthrea...=810022&page=3). I've tried disabling remote access 6.0 and saving files directly to a URL. The only thing that I know that I haven't done is try the hotfix http://support.microsoft.com/default...b;EN-US;936970. I don't have the product ID because I'm not currently near the machine, and the users aren't using terminal services. Please help |
My System Specs![]() |
| | #3 (permalink) |
| | Re: Can't save to a mapped network drive I disabled indexing in Control Panel, no luck. I then checked the Windows search service in services (it appears that the two are related). It was running. I stopped and disabled it, and still the same error. Keep in mind that the webclient and offline files services are already stopped and disabled. Thanks "Robert L [MVP - Networking]" wrote: Quote: > Try disable Vista index. Or check this post. Please post back with the result. > > There has been a network or file permission error > http://www.chicagotech.net/netforums...hp?p=2760#2760 > > Bob Lin, MS-MVP, MCSE & CNE > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com > "carnivorousapetrick" <carnivorousapetrick@xxxxxx> wrote in message news 812F2E2-4F5A-4D66-AFE8-30E59EDC51B3@xxxxxx> The problem--Using Vista/Office 2007, users (now plural) can access files on > their mapped network drive (z:\), but when they go to save them (to Windows > 2000 servers), they get: There has been a network or file permission error. > The network connection may be lost. <file name>. Users are confirmed to be > owners of the folders, with full control access. Users can save files via > XP\Office 2003 and XP\office 2007 without problems > > What I have done-- In addition to the usual suspects (disabling the > antivirus software and as much Windows security as possible), I have disabled > the web client and offline folders services, created the FormatDatabase Dword > value under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic > es\Csc\Parameters (all of this from > http://forums.techarena.in/showthrea...=810022&page=3). I've tried > disabling remote access 6.0 and saving files directly to a URL. > > The only thing that I know that I haven't done is try the hotfix > http://support.microsoft.com/default...b;EN-US;936970. I don't have > the product ID because I'm not currently near the machine, and the users > aren't using terminal services. > > Please help > > |
My System Specs![]() |
| | #4 (permalink) |
| | Re: Can't save to a mapped network drive This one may help too. Vista can't rename: The file or folder does not exist http://www.chicagotech.net/netforums...pic.php?t=1649 Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "carnivorousapetrick" <carnivorousapetrick@xxxxxx> wrote in message news:46EC3621-5ED0-48A1-BE85-901DD2C21866@xxxxxx I disabled indexing in Control Panel, no luck. I then checked the Windows search service in services (it appears that the two are related). It was running. I stopped and disabled it, and still the same error. Keep in mind that the webclient and offline files services are already stopped and disabled. Thanks "Robert L [MVP - Networking]" wrote: Quote: > Try disable Vista index. Or check this post. Please post back with the result. > > There has been a network or file permission error > http://www.chicagotech.net/netforums...hp?p=2760#2760 > > Bob Lin, MS-MVP, MCSE & CNE > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com > "carnivorousapetrick" <carnivorousapetrick@xxxxxx> wrote in message news 812F2E2-4F5A-4D66-AFE8-30E59EDC51B3@xxxxxx> The problem--Using Vista/Office 2007, users (now plural) can access files on > their mapped network drive (z:\), but when they go to save them (to Windows > 2000 servers), they get: There has been a network or file permission error. > The network connection may be lost. <file name>. Users are confirmed to be > owners of the folders, with full control access. Users can save files via > XP\Office 2003 and XP\office 2007 without problems > > What I have done-- In addition to the usual suspects (disabling the > antivirus software and as much Windows security as possible), I have disabled > the web client and offline folders services, created the FormatDatabase Dword > value under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic > es\Csc\Parameters (all of this from > http://forums.techarena.in/showthrea...=810022&page=3). I've tried > disabling remote access 6.0 and saving files directly to a URL. > > The only thing that I know that I haven't done is try the hotfix > http://support.microsoft.com/default...b;EN-US;936970. I don't have > the product ID because I'm not currently near the machine, and the users > aren't using terminal services. > > Please help > > |
My System Specs![]() |
| | #5 (permalink) |
| | Re: Can't save to a mapped network drive Robert-- This link describes creating the parameters link and the dword value in the registry turning off offline files and disabling indexing. As you can see from the original post in the thread, I've already tried these. Any other suggestions? Thanks "Robert L [MVP - Networking]" wrote: Quote: > This one may help too. > > Vista can't rename: The file or folder does not exist > http://www.chicagotech.net/netforums...pic.php?t=1649 > > Bob Lin, MS-MVP, MCSE & CNE > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com > "carnivorousapetrick" <carnivorousapetrick@xxxxxx> wrote in message news:46EC3621-5ED0-48A1-BE85-901DD2C21866@xxxxxx > I disabled indexing in Control Panel, no luck. I then checked the Windows > search service in services (it appears that the two are related). It was > running. I stopped and disabled it, and still the same error. Keep in mind > that the webclient and offline files services are already stopped and > disabled. > > Thanks > > "Robert L [MVP - Networking]" wrote: > Quote: > > Try disable Vista index. Or check this post. Please post back with the result. > > > > There has been a network or file permission error > > http://www.chicagotech.net/netforums...hp?p=2760#2760 > > > > Bob Lin, MS-MVP, MCSE & CNE > > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net > > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com > > "carnivorousapetrick" <carnivorousapetrick@xxxxxx> wrote in message news 812F2E2-4F5A-4D66-AFE8-30E59EDC51B3@xxxxxx> > The problem--Using Vista/Office 2007, users (now plural) can access files on > > their mapped network drive (z:\), but when they go to save them (to Windows > > 2000 servers), they get: There has been a network or file permission error. > > The network connection may be lost. <file name>. Users are confirmed to be > > owners of the folders, with full control access. Users can save files via > > XP\Office 2003 and XP\office 2007 without problems > > > > What I have done-- In addition to the usual suspects (disabling the > > antivirus software and as much Windows security as possible), I have disabled > > the web client and offline folders services, created the FormatDatabase Dword > > value under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic > > es\Csc\Parameters (all of this from > > http://forums.techarena.in/showthrea...=810022&page=3). I've tried > > disabling remote access 6.0 and saving files directly to a URL. > > > > The only thing that I know that I haven't done is try the hotfix > > http://support.microsoft.com/default...b;EN-US;936970. I don't have > > the product ID because I'm not currently near the machine, and the users > > aren't using terminal services. > > > > Please help > > > > |
My System Specs![]() |
| | #6 (permalink) |
| | Re: Can't save to a mapped network drive Robert-- I got it. I evidently left out a step, or the registry hack was incorrect. To recap: *Stop and disable the offline files service and the Windows search service. *Turn off indexing through control panel. *Modify the registry--go to HKLM/System/Current Control Set/Services/CSC. Create a key called Parameters. Create a Dword value within Parameters called FormatDatabase and set the value to 1. *Reboot the computer. The only question remaining is why this had to be done to begin with, but imagine (hope) it will be resolved in a service pack or update. "carnivorousapetrick" wrote: Quote: > Robert-- > > This link describes creating the parameters link and the dword value in the > registry turning off offline files and disabling indexing. As you can see > from the original post in the thread, I've already tried these. > > Any other suggestions? > > Thanks > > "Robert L [MVP - Networking]" wrote: > Quote: > > This one may help too. > > > > Vista can't rename: The file or folder does not exist > > http://www.chicagotech.net/netforums...pic.php?t=1649 > > > > Bob Lin, MS-MVP, MCSE & CNE > > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net > > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com > > "carnivorousapetrick" <carnivorousapetrick@xxxxxx> wrote in message news:46EC3621-5ED0-48A1-BE85-901DD2C21866@xxxxxx > > I disabled indexing in Control Panel, no luck. I then checked the Windows > > search service in services (it appears that the two are related). It was > > running. I stopped and disabled it, and still the same error. Keep in mind > > that the webclient and offline files services are already stopped and > > disabled. > > > > Thanks > > > > "Robert L [MVP - Networking]" wrote: > > Quote: > > > Try disable Vista index. Or check this post. Please post back with the result. > > > > > > There has been a network or file permission error > > > http://www.chicagotech.net/netforums...hp?p=2760#2760 > > > > > > Bob Lin, MS-MVP, MCSE & CNE > > > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net > > > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com > > > "carnivorousapetrick" <carnivorousapetrick@xxxxxx> wrote in message news 812F2E2-4F5A-4D66-AFE8-30E59EDC51B3@xxxxxx> > > The problem--Using Vista/Office 2007, users (now plural) can access files on > > > their mapped network drive (z:\), but when they go to save them (to Windows > > > 2000 servers), they get: There has been a network or file permission error. > > > The network connection may be lost. <file name>. Users are confirmed to be > > > owners of the folders, with full control access. Users can save files via > > > XP\Office 2003 and XP\office 2007 without problems > > > > > > What I have done-- In addition to the usual suspects (disabling the > > > antivirus software and as much Windows security as possible), I have disabled > > > the web client and offline folders services, created the FormatDatabase Dword > > > value under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic > > > es\Csc\Parameters (all of this from > > > http://forums.techarena.in/showthrea...=810022&page=3). I've tried > > > disabling remote access 6.0 and saving files directly to a URL. > > > > > > The only thing that I know that I haven't done is try the hotfix > > > http://support.microsoft.com/default...b;EN-US;936970. I don't have > > > the product ID because I'm not currently near the machine, and the users > > > aren't using terminal services. > > > > > > Please help > > > > > > |
My System Specs![]() |
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