Windows Vista Forums

Vista and Fortigate SSL VPN
  1. #1


    Hurricane Andrew Guest

    Vista and Fortigate SSL VPN

    My company uses a Fortigate SSL VPN for remote access. The clinet intalls an
    ActiveX control to create the VPN Tunnell. This works very differently on
    Vista than it does in XP. In XP, the ActX control can be installed easily
    from an account with administrative privileges. Once connected, all traffic
    flows through the VPN. You minimize the browser, and can use all standard
    tools, from ping to remote desktop sessions, and all flows through the VPN.

    In Vista, the first issue is that even from an administrative account, you
    still need to manually elevate and run IE as an admistrator to both install
    the ActX control, as well as to connect to the VPN once the control is
    installed. Further, nothing seems to flow through the VPN by default.
    Pinging machines on the remote end returns "host unreachable" messages, and
    remote desktop sessions just flat out don't work. The VPN itself is
    connected, and ipconfig confirms the assigned IP, and DNS settings for it.
    Also, though the fortigate VPN itself has some tools that can be used from
    the browser, most are disabled, except for ping. Using the ping tool from
    the browser (in the admin session, of course) reches the destination fine.

    I'm thought this was related to a user rights issue, though I did try to
    elevate my RDP session and see if it would work that way, but it did not.
    Perhaps something to do with IE's protected mode? I'm almost certain now
    that it has something to do with the Vista isolates certain processes and
    features.



    Any thoughts or potential workarounds?


    --
    "Hurricane" Andrew
    Milford, DE

      My System SpecsSystem Spec

  2. #2


    Steve Riley [MSFT] Guest

    Re: Vista and Fortigate SSL VPN

    Not what you want to hear, but it's up to Fortigate to create a
    Vista-compatible version of their VPN control. Have you contacted them?

    --
    Steve Riley
    steve.riley@xxxxxx
    http://blogs.technet.com/steriley
    http://www.protectyourwindowsnetwork.com


    "Hurricane Andrew" <HurricaneAndrew@xxxxxx> wrote in
    message news:C627AD07-1EB8-4535-BD97-F2E840156BB5@xxxxxx

    > My company uses a Fortigate SSL VPN for remote access. The clinet intalls
    > an
    > ActiveX control to create the VPN Tunnell. This works very differently on
    > Vista than it does in XP. In XP, the ActX control can be installed easily
    > from an account with administrative privileges. Once connected, all
    > traffic
    > flows through the VPN. You minimize the browser, and can use all standard
    > tools, from ping to remote desktop sessions, and all flows through the
    > VPN.
    >
    > In Vista, the first issue is that even from an administrative account, you
    > still need to manually elevate and run IE as an admistrator to both
    > install
    > the ActX control, as well as to connect to the VPN once the control is
    > installed. Further, nothing seems to flow through the VPN by default.
    > Pinging machines on the remote end returns "host unreachable" messages,
    > and
    > remote desktop sessions just flat out don't work. The VPN itself is
    > connected, and ipconfig confirms the assigned IP, and DNS settings for it.
    > Also, though the fortigate VPN itself has some tools that can be used from
    > the browser, most are disabled, except for ping. Using the ping tool from
    > the browser (in the admin session, of course) reches the destination fine.
    >
    > I'm thought this was related to a user rights issue, though I did try to
    > elevate my RDP session and see if it would work that way, but it did not.
    > Perhaps something to do with IE's protected mode? I'm almost certain now
    > that it has something to do with the Vista isolates certain processes and
    > features.
    >
    > Any thoughts or potential workarounds?
    >
    >
    > --
    > "Hurricane" Andrew
    > Milford, DE

      My System SpecsSystem Spec

  3. #3


    Hurricane Andrew Guest

    Re: Vista and Fortigate SSL VPN

    Yeah, I was afraid of that being the answer. We'll open a ticket with them
    today.


    --
    "Hurricane" Andrew
    Milford, DE

    "Steve Riley [MSFT]" <steve.riley@xxxxxx> wrote in message
    news:eJPgfk0%23HHA.1208@xxxxxx

    > Not what you want to hear, but it's up to Fortigate to create a
    > Vista-compatible version of their VPN control. Have you contacted them?
    >
    > --
    > Steve Riley
    > steve.riley@xxxxxx
    > http://blogs.technet.com/steriley
    > http://www.protectyourwindowsnetwork.com
    >
    >
    > "Hurricane Andrew" <HurricaneAndrew@xxxxxx> wrote in
    > message news:C627AD07-1EB8-4535-BD97-F2E840156BB5@xxxxxx

    >> My company uses a Fortigate SSL VPN for remote access. The clinet
    >> intalls an
    >> ActiveX control to create the VPN Tunnell. This works very differently
    >> on
    >> Vista than it does in XP. In XP, the ActX control can be installed
    >> easily
    >> from an account with administrative privileges. Once connected, all
    >> traffic
    >> flows through the VPN. You minimize the browser, and can use all
    >> standard
    >> tools, from ping to remote desktop sessions, and all flows through the
    >> VPN.
    >>
    >> In Vista, the first issue is that even from an administrative account,
    >> you
    >> still need to manually elevate and run IE as an admistrator to both
    >> install
    >> the ActX control, as well as to connect to the VPN once the control is
    >> installed. Further, nothing seems to flow through the VPN by default.
    >> Pinging machines on the remote end returns "host unreachable" messages,
    >> and
    >> remote desktop sessions just flat out don't work. The VPN itself is
    >> connected, and ipconfig confirms the assigned IP, and DNS settings for
    >> it.
    >> Also, though the fortigate VPN itself has some tools that can be used
    >> from
    >> the browser, most are disabled, except for ping. Using the ping tool
    >> from
    >> the browser (in the admin session, of course) reches the destination
    >> fine.
    >>
    >> I'm thought this was related to a user rights issue, though I did try to
    >> elevate my RDP session and see if it would work that way, but it did not.
    >> Perhaps something to do with IE's protected mode? I'm almost certain now
    >> that it has something to do with the Vista isolates certain processes and
    >> features.
    >>
    >> Any thoughts or potential workarounds?
    >>
    >>
    >> --
    >> "Hurricane" Andrew
    >> Milford, DE
    >

      My System SpecsSystem Spec

Vista and Fortigate SSL VPN problems?