Vista - Microsoft Automated Troubleshooting Services - Windows Vista

The downlevel release of 5 Troubleshooting Packs from WindowsVista are now live on the web. It is running off the Microsoft Automated Troubleshooting Services (MATS). These are the first to be released, there are more to be released in the coming months.
The link to these is:
http://support.microsoft.com/gp/mats

Executive Summary
·5 self-help diagnostics for Windows Vista ready for release
o Sound Playback and Recording
o Printing
o Devices and Drivers
o CD/DVD Reading and Writing
o Aero Glass Desktop Effects
·Combined 44 root-cause/resolution pairs

Tried use the fix you quoted and got this reply:
We're sorry, but the browser you are using is not currently supported.
However, if you have Internet Explorer 7 or 8, you can use this diagnostic solution by following these directions

• Copy this link:
  Microsoft Automated Troubleshooting Services 1.0
• Open an instance of Internet Explorer.
• Paste the link into the address window.

Then I got the following on Internet explorer:
RUN TIME ERROR (740)
Frustrated colin2101

Ouch, it kinda sucks.
I have heard that its still under construction.

You need to be in either Internet Explorer 7 or 8 to download and use. I've done just that, and what a handy little item it is too!

It would seem so, but there are still some quite useful tools to play with in the meantime. So look on the positive side......there are yet more to come!

It installed fine for Internet Explorer 32-bit v8.0.6001.18762. However, it doesn't work with Internet Explorer 64-bit. This is what I got from
Microsoft Automated Troubleshooting Services 1.0

We're sorry, but the browser you are using is not currently supported.

We do not support the 64-bit version of Internet Explorer. However, to use diagnostic solution, you can open a 32-bit version of Internet Explorer:
- Copy this link:
Microsoft Automated Troubleshooting Services 1.0
- Click Start. Then click Internet Explorer (the one without the "64-bit" suffix) to open an instance of 32-bit Internet Explorer.
- Paste the link into the address bar.

I tried it in IE8 32bit and got a runtime error 514.

Gary

---THANK YOU for the info---the addy works for me, (I have Firefox-3 browser with Windows-Vista) and the 'run-programs' also function with my pc---(there is a GOD)---I also saved the info into my faves---

peace

Did you happen to run Microsoft Automated Troubleshooting Services on a Win 7 box? Microsoft ATS does not support running diagnostics on the Windows 7 operating system because diagnostics are shipped in-box with Win 7 (so they can actually be accessed via the Action Center in the Control Panel). Before Windows 7 is released to market, the Win 7 user experience will be to see specific steps about ‘how to’ run a diagnostic from the Action Center when trying to launch a Microsoft ATS diagnostic from the website. Error 514 was an early ‘block’ to keep the diagnostic from running on the Windows 7 OS, however, this is now be fixed and error 514 shouldn’t be displaying anymore.

J.C. Hornbeck | Microsoft Manageability Knowledge Engineer

I tried it using IE7, [32-bit version] installed Win Power Shell, got as far as "Detect probs" & selected "Allow me to fix---- "
then encountered two error messages "Can't proceed" 517
& "Access denied" 5.
Oh well............

Had another go at it later & it worked. Played around & yes it's good.