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Vista - Mystery Start-Up Issue

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Old 10-25-2007   #1 (permalink)
Bob Horton


 
 

Mystery Start-Up Issue

Hi!

I have just built a new machine (Asus MB, Intel Quad Core Processor, 2 GB
800 MHz Ram, NVIDIA 8600 GT 500 MB video, 1 TB SATA HDD) with Vista Ultimate
installed. Everything went OK with the install, except for this: The MB
came with a CD containing various drivers, launched with an autorun program.
I used the disk to install the drivers. Now, every time I boot the machine
I get a dialog box asking me to insert the (ASUS Utility) disk and press
enter. I can do that and obviously the CD will launch. If I click through,
I get the opening window of the utility program, with the same dialog box
asking me to insert the disk. I can click through once more and the screen
clears. My problem is I can't find what is causing this to happen. The
program is not being launched through the start-up list that you can view
with msconfig, it is not in the start list for any user on the machine, it
is not a scheduled task, and according to a utility program that I bought,
it is not in a "run" or "run once" area in the registry. There doesn't
appear to be anything in the BIOS that would cause this. I can find no
reference to this on the ASUS site (which is horrendous, IMHO) nor through
Google searches of the web or newsgroups. I have cross-posted this to three
different Vista groups (if this violates normal etiquette here, I apologize.
Although this doesn't impact the performance of the machine, it sure is
annoying. TIA for any thoughts out there!

--
Bob Horton



My System SpecsSystem Spec
Old 10-25-2007   #2 (permalink)
User


 
 

Re: Mystery Start-Up Issue

Bob,

Perhaps this link my get you some help.
http://vip.asus.com/eservice/techserv.aspx

All the best,
George

"Bob Horton" <no_re_horton_jr_maps@xxxxxx> wrote in message
news:ecVY2LzFIHA.4684@xxxxxx
Quote:

> Hi!
>
> I have just built a new machine (Asus MB, Intel Quad Core Processor, 2 GB
> 800 MHz Ram, NVIDIA 8600 GT 500 MB video, 1 TB SATA HDD) with Vista
> Ultimate installed. Everything went OK with the install, except for this:
> The MB came with a CD containing various drivers, launched with an autorun
> program. I used the disk to install the drivers. Now, every time I boot
> the machine I get a dialog box asking me to insert the (ASUS Utility) disk
> and press enter. I can do that and obviously the CD will launch. If I
> click through, I get the opening window of the utility program, with the
> same dialog box asking me to insert the disk. I can click through once
> more and the screen clears. My problem is I can't find what is causing
> this to happen. The program is not being launched through the start-up
> list that you can view with msconfig, it is not in the start list for any
> user on the machine, it is not a scheduled task, and according to a
> utility program that I bought, it is not in a "run" or "run once" area in
> the registry. There doesn't appear to be anything in the BIOS that would
> cause this. I can find no reference to this on the ASUS site (which is
> horrendous, IMHO) nor through Google searches of the web or newsgroups. I
> have cross-posted this to three different Vista groups (if this violates
> normal etiquette here, I apologize. Although this doesn't impact the
> performance of the machine, it sure is annoying. TIA for any thoughts out
> there!
>
> --
> Bob Horton
>

My System SpecsSystem Spec
Old 10-27-2007   #3 (permalink)
Dwarf


 
 

RE: Mystery Start-Up Issue

Hi Bob,

It is quite possible that the batch file that is run automatically from your
motherboard driver CD fails to clean up properly after it has finished.
Unfortunately, the name of an application can sometimes have no resemblance
to the name of the process it refers to, so finding it can at times be
tricky. When you next start your computer, bring up the Task Manager using
Ctrl, Shift and Esc. In the applications tab, you should find this
application listed. Right click on it and select 'Go To Process' in the menu
that appears. Make a note of the name that is highlighted. Close the Task
Manager. Next, open the registry editor from the Programs Menu (type regedit
into the search box). Open the keys
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run and
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce. Make
sure that you make a backup of each of these keys by selecting 'File' and
then 'Export' in the sub menu that appears. Give the files a suitable name.
If you make a mistake in the next part, you can then reverse the process by
merging these files into the registry by clicking on them. In the data that
appears, look for the name that you noted earlier. When you see it, right
click on it and select 'Delete'. Close the registry editor. When you restart
your machine, the application should no longer automatically launch.
Dwarf

"Bob Horton" wrote:
Quote:

> Hi!
>
> I have just built a new machine (Asus MB, Intel Quad Core Processor, 2 GB
> 800 MHz Ram, NVIDIA 8600 GT 500 MB video, 1 TB SATA HDD) with Vista Ultimate
> installed. Everything went OK with the install, except for this: The MB
> came with a CD containing various drivers, launched with an autorun program.
> I used the disk to install the drivers. Now, every time I boot the machine
> I get a dialog box asking me to insert the (ASUS Utility) disk and press
> enter. I can do that and obviously the CD will launch. If I click through,
> I get the opening window of the utility program, with the same dialog box
> asking me to insert the disk. I can click through once more and the screen
> clears. My problem is I can't find what is causing this to happen. The
> program is not being launched through the start-up list that you can view
> with msconfig, it is not in the start list for any user on the machine, it
> is not a scheduled task, and according to a utility program that I bought,
> it is not in a "run" or "run once" area in the registry. There doesn't
> appear to be anything in the BIOS that would cause this. I can find no
> reference to this on the ASUS site (which is horrendous, IMHO) nor through
> Google searches of the web or newsgroups. I have cross-posted this to three
> different Vista groups (if this violates normal etiquette here, I apologize.
> Although this doesn't impact the performance of the machine, it sure is
> annoying. TIA for any thoughts out there!
>
> --
> Bob Horton
>
>
>
My System SpecsSystem Spec
Old 11-05-2007   #4 (permalink)
Bob Horton


 
 

Re: Mystery Start-Up Issue


"Dwarf" <Dwarf@xxxxxx> wrote in message
news81F05DD-0880-4672-AFEF-F07FAF441064@xxxxxx
Quote:

> Hi Bob,
>
> It is quite possible that the batch file that is run automatically from
> your
> motherboard driver CD fails to clean up properly after it has finished.
> Unfortunately, the name of an application can sometimes have no
> resemblance
> to the name of the process it refers to, so finding it can at times be
> tricky. When you next start your computer, bring up the Task Manager using
> Ctrl, Shift and Esc. In the applications tab, you should find this
> application listed. Right click on it and select 'Go To Process' in the
> menu
> that appears. Make a note of the name that is highlighted. Close the Task
> Manager. Next, open the registry editor from the Programs Menu (type
> regedit
> into the search box). Open the keys
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run and
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce. Make
> sure that you make a backup of each of these keys by selecting 'File' and
> then 'Export' in the sub menu that appears. Give the files a suitable
> name.
> If you make a mistake in the next part, you can then reverse the process
> by
> merging these files into the registry by clicking on them. In the data
> that
> appears, look for the name that you noted earlier. When you see it, right
> click on it and select 'Delete'. Close the registry editor. When you
> restart
> your machine, the application should no longer automatically launch.
> Dwarf
>
> "Bob Horton" wrote:
>
Quote:

>> Hi!
>>
>> I have just built a new machine (Asus MB, Intel Quad Core Processor, 2 GB
>> 800 MHz Ram, NVIDIA 8600 GT 500 MB video, 1 TB SATA HDD) with Vista
>> Ultimate
>> installed. Everything went OK with the install, except for this: The MB
>> came with a CD containing various drivers, launched with an autorun
>> program.
>> I used the disk to install the drivers. Now, every time I boot the
>> machine
>> I get a dialog box asking me to insert the (ASUS Utility) disk and press
>> enter. I can do that and obviously the CD will launch. If I click
>> through,
>> I get the opening window of the utility program, with the same dialog box
>> asking me to insert the disk. I can click through once more and the
>> screen
>> clears. My problem is I can't find what is causing this to happen. The
>> program is not being launched through the start-up list that you can view
>> with msconfig, it is not in the start list for any user on the machine,
>> it
>> is not a scheduled task, and according to a utility program that I
>> bought,
>> it is not in a "run" or "run once" area in the registry. There doesn't
>> appear to be anything in the BIOS that would cause this. I can find no
>> reference to this on the ASUS site (which is horrendous, IMHO) nor
>> through
>> Google searches of the web or newsgroups. I have cross-posted this to
>> three
>> different Vista groups (if this violates normal etiquette here, I
>> apologize.
>> Although this doesn't impact the performance of the machine, it sure is
>> annoying. TIA for any thoughts out there!
>>
>> --
>> Bob Horton
>>
>>
>>
Hi Dwarf et. al.,

Sorry to be so long in responding but I got drug off to a trade show for a
week and they had no newsgroup support at my hotel (jerks! ). Anyway, I
was able to get a good guess at the file name that was being launched from
closely examining its splash screen. Needless to say, it bore no
resemblance to anything in the start-up groups. I saved a copy of the
registry, then searched for the file name in the directory. Sure enough, it
was in a scheduled task key, even though the system didn't report anything
being scheduled. I erased the key and all was good.

Thanks a bunch to all who provided support. Now, I'm off to try to figure
out why Media Center won't launch (it started to the first time, then the
screen seemed to go to 640x480 for a couple of seconds, then the program
started returning error codes in the log that lead to dead-ins at MS. It
stops when trying to load the EPG, or at least it would appear that way.
Jeez!

Bob Horton

My System SpecsSystem Spec
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