Windows Vista Forums

Mystery Start-Up Issue
  1. #1


    Bob Horton Guest

    Mystery Start-Up Issue

    Hi!



    I have just built a new machine (Asus MB, Intel Quad Core Processor, 2 GB
    800 MHz Ram, NVIDIA 8600 GT 500 MB video, 1 TB SATA HDD) with Vista Ultimate
    installed. Everything went OK with the install, except for this: The MB
    came with a CD containing various drivers, launched with an autorun program.
    I used the disk to install the drivers. Now, every time I boot the machine
    I get a dialog box asking me to insert the (ASUS Utility) disk and press
    enter. I can do that and obviously the CD will launch. If I click through,
    I get the opening window of the utility program, with the same dialog box
    asking me to insert the disk. I can click through once more and the screen
    clears. My problem is I can't find what is causing this to happen. The
    program is not being launched through the start-up list that you can view
    with msconfig, it is not in the start list for any user on the machine, it
    is not a scheduled task, and according to a utility program that I bought,
    it is not in a "run" or "run once" area in the registry. There doesn't
    appear to be anything in the BIOS that would cause this. I can find no
    reference to this on the ASUS site (which is horrendous, IMHO) nor through
    Google searches of the web or newsgroups. I have cross-posted this to three
    different Vista groups (if this violates normal etiquette here, I apologize.
    Although this doesn't impact the performance of the machine, it sure is
    annoying. TIA for any thoughts out there!

    --
    Bob Horton



      My System SpecsSystem Spec

  2. #2


    User Guest

    Re: Mystery Start-Up Issue

    Bob,

    Perhaps this link my get you some help.
    http://vip.asus.com/eservice/techserv.aspx

    All the best,
    George

    "Bob Horton" <no_re_horton_jr_maps@xxxxxx> wrote in message
    news:ecVY2LzFIHA.4684@xxxxxx

    > Hi!
    >
    > I have just built a new machine (Asus MB, Intel Quad Core Processor, 2 GB
    > 800 MHz Ram, NVIDIA 8600 GT 500 MB video, 1 TB SATA HDD) with Vista
    > Ultimate installed. Everything went OK with the install, except for this:
    > The MB came with a CD containing various drivers, launched with an autorun
    > program. I used the disk to install the drivers. Now, every time I boot
    > the machine I get a dialog box asking me to insert the (ASUS Utility) disk
    > and press enter. I can do that and obviously the CD will launch. If I
    > click through, I get the opening window of the utility program, with the
    > same dialog box asking me to insert the disk. I can click through once
    > more and the screen clears. My problem is I can't find what is causing
    > this to happen. The program is not being launched through the start-up
    > list that you can view with msconfig, it is not in the start list for any
    > user on the machine, it is not a scheduled task, and according to a
    > utility program that I bought, it is not in a "run" or "run once" area in
    > the registry. There doesn't appear to be anything in the BIOS that would
    > cause this. I can find no reference to this on the ASUS site (which is
    > horrendous, IMHO) nor through Google searches of the web or newsgroups. I
    > have cross-posted this to three different Vista groups (if this violates
    > normal etiquette here, I apologize. Although this doesn't impact the
    > performance of the machine, it sure is annoying. TIA for any thoughts out
    > there!
    >
    > --
    > Bob Horton
    >


      My System SpecsSystem Spec

  3. #3


    Dwarf Guest

    RE: Mystery Start-Up Issue

    Hi Bob,

    It is quite possible that the batch file that is run automatically from your
    motherboard driver CD fails to clean up properly after it has finished.
    Unfortunately, the name of an application can sometimes have no resemblance
    to the name of the process it refers to, so finding it can at times be
    tricky. When you next start your computer, bring up the Task Manager using
    Ctrl, Shift and Esc. In the applications tab, you should find this
    application listed. Right click on it and select 'Go To Process' in the menu
    that appears. Make a note of the name that is highlighted. Close the Task
    Manager. Next, open the registry editor from the Programs Menu (type regedit
    into the search box). Open the keys
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run and
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce. Make
    sure that you make a backup of each of these keys by selecting 'File' and
    then 'Export' in the sub menu that appears. Give the files a suitable name.
    If you make a mistake in the next part, you can then reverse the process by
    merging these files into the registry by clicking on them. In the data that
    appears, look for the name that you noted earlier. When you see it, right
    click on it and select 'Delete'. Close the registry editor. When you restart
    your machine, the application should no longer automatically launch.
    Dwarf

    "Bob Horton" wrote:

    > Hi!
    >
    > I have just built a new machine (Asus MB, Intel Quad Core Processor, 2 GB
    > 800 MHz Ram, NVIDIA 8600 GT 500 MB video, 1 TB SATA HDD) with Vista Ultimate
    > installed. Everything went OK with the install, except for this: The MB
    > came with a CD containing various drivers, launched with an autorun program.
    > I used the disk to install the drivers. Now, every time I boot the machine
    > I get a dialog box asking me to insert the (ASUS Utility) disk and press
    > enter. I can do that and obviously the CD will launch. If I click through,
    > I get the opening window of the utility program, with the same dialog box
    > asking me to insert the disk. I can click through once more and the screen
    > clears. My problem is I can't find what is causing this to happen. The
    > program is not being launched through the start-up list that you can view
    > with msconfig, it is not in the start list for any user on the machine, it
    > is not a scheduled task, and according to a utility program that I bought,
    > it is not in a "run" or "run once" area in the registry. There doesn't
    > appear to be anything in the BIOS that would cause this. I can find no
    > reference to this on the ASUS site (which is horrendous, IMHO) nor through
    > Google searches of the web or newsgroups. I have cross-posted this to three
    > different Vista groups (if this violates normal etiquette here, I apologize.
    > Although this doesn't impact the performance of the machine, it sure is
    > annoying. TIA for any thoughts out there!
    >
    > --
    > Bob Horton
    >
    >
    >

      My System SpecsSystem Spec

  4. #4


    Bob Horton Guest

    Re: Mystery Start-Up Issue


    "Dwarf" <Dwarf@xxxxxx> wrote in message
    news81F05DD-0880-4672-AFEF-F07FAF441064@xxxxxx

    > Hi Bob,
    >
    > It is quite possible that the batch file that is run automatically from
    > your
    > motherboard driver CD fails to clean up properly after it has finished.
    > Unfortunately, the name of an application can sometimes have no
    > resemblance
    > to the name of the process it refers to, so finding it can at times be
    > tricky. When you next start your computer, bring up the Task Manager using
    > Ctrl, Shift and Esc. In the applications tab, you should find this
    > application listed. Right click on it and select 'Go To Process' in the
    > menu
    > that appears. Make a note of the name that is highlighted. Close the Task
    > Manager. Next, open the registry editor from the Programs Menu (type
    > regedit
    > into the search box). Open the keys
    > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run and
    > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce. Make
    > sure that you make a backup of each of these keys by selecting 'File' and
    > then 'Export' in the sub menu that appears. Give the files a suitable
    > name.
    > If you make a mistake in the next part, you can then reverse the process
    > by
    > merging these files into the registry by clicking on them. In the data
    > that
    > appears, look for the name that you noted earlier. When you see it, right
    > click on it and select 'Delete'. Close the registry editor. When you
    > restart
    > your machine, the application should no longer automatically launch.
    > Dwarf
    >
    > "Bob Horton" wrote:
    >

    >> Hi!
    >>
    >> I have just built a new machine (Asus MB, Intel Quad Core Processor, 2 GB
    >> 800 MHz Ram, NVIDIA 8600 GT 500 MB video, 1 TB SATA HDD) with Vista
    >> Ultimate
    >> installed. Everything went OK with the install, except for this: The MB
    >> came with a CD containing various drivers, launched with an autorun
    >> program.
    >> I used the disk to install the drivers. Now, every time I boot the
    >> machine
    >> I get a dialog box asking me to insert the (ASUS Utility) disk and press
    >> enter. I can do that and obviously the CD will launch. If I click
    >> through,
    >> I get the opening window of the utility program, with the same dialog box
    >> asking me to insert the disk. I can click through once more and the
    >> screen
    >> clears. My problem is I can't find what is causing this to happen. The
    >> program is not being launched through the start-up list that you can view
    >> with msconfig, it is not in the start list for any user on the machine,
    >> it
    >> is not a scheduled task, and according to a utility program that I
    >> bought,
    >> it is not in a "run" or "run once" area in the registry. There doesn't
    >> appear to be anything in the BIOS that would cause this. I can find no
    >> reference to this on the ASUS site (which is horrendous, IMHO) nor
    >> through
    >> Google searches of the web or newsgroups. I have cross-posted this to
    >> three
    >> different Vista groups (if this violates normal etiquette here, I
    >> apologize.
    >> Although this doesn't impact the performance of the machine, it sure is
    >> annoying. TIA for any thoughts out there!
    >>
    >> --
    >> Bob Horton
    >>
    >>
    >>
    Hi Dwarf et. al.,

    Sorry to be so long in responding but I got drug off to a trade show for a
    week and they had no newsgroup support at my hotel (jerks! ). Anyway, I
    was able to get a good guess at the file name that was being launched from
    closely examining its splash screen. Needless to say, it bore no
    resemblance to anything in the start-up groups. I saved a copy of the
    registry, then searched for the file name in the directory. Sure enough, it
    was in a scheduled task key, even though the system didn't report anything
    being scheduled. I erased the key and all was good.

    Thanks a bunch to all who provided support. Now, I'm off to try to figure
    out why Media Center won't launch (it started to the first time, then the
    screen seemed to go to 640x480 for a couple of seconds, then the program
    started returning error codes in the log that lead to dead-ins at MS. It
    stops when trying to load the EPG, or at least it would appear that way.
    Jeez!

    Bob Horton


      My System SpecsSystem Spec

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