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11-13-2007
| #1 (permalink) |
| Guest | explorer errors, program errors, no task manager New Sony laptop w/ Vista Home Premium has problems. At least once a day my explorer windows will open and be blank, and I can't fix it without rebooting. Also, about once a day, some program will cause an error and close, but there's no rhyme or reason to which program it happens to. Lastly, when all this happens and anything is frozen, I can tell it to open task manager, but nothing happens. Any ideas? Stupid Sony told me to optimize my startup and display settings. Not suprisingly, that did nothing... |
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11-13-2007
| #2 (permalink) |
| Administrator | Re: explorer errors, program errors, no task manager  Quote: Originally Posted by EmilyD  New Sony laptop w/ Vista Home Premium has problems. At least once a day my explorer windows will open and be blank, and I can't fix it without rebooting. Also, about once a day, some program will cause an error and close, but there's no rhyme or reason to which program it happens to. Lastly, when all this happens and anything is frozen, I can tell it to open task manager, but nothing happens. Any ideas? Stupid Sony told me to optimize my startup and display settings. Not suprisingly, that did nothing... Since this is a new laptop, I would take the thing back to where you bought it and exchange it for another one. If for some reason you cannot, you might try doing a Repair Install. This tutorial will show you how. Repair Install For Vista Shawn |
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11-13-2007
| #3 (permalink) |
| Guest | Re: explorer errors, program errors, no task manager Unfortunately I can't return it, as much as I wish I could. Also, it didn't come with a regular installation DVD, and even the OEM install stuff isn't on a CD either. I'm going to try to search Sony's tech support stuff about doing a repair install, see if they hid the files somewhere on my computer already. Any ideas? Thanks for the advice! E D "brink" wrote: Quote: > > EmilyD;512265 Wrote: Quote: > > New Sony laptop w/ Vista Home Premium has problems. At least once a day > > my > > explorer windows will open and be blank, and I can't fix it without > > rebooting. Also, about once a day, some program will cause an error and > > close, but there's no rhyme or reason to which program it happens to. > > Lastly, when all this happens and anything is frozen, I can tell it to > > open > > task manager, but nothing happens. Any ideas? Stupid Sony told me to > > optimize my startup and display settings. Not suprisingly, that did > > nothing... > Hi Emily, > > Since this is a new laptop, I would take the thing back to where you > bought it an exchange it for another one. > > If for some reason you cannot, you might try doing a Repair Install. > This tutorial will show you how. > > Repair Install For Vista > > Shawn > > > -- > brink > > *There are no dumb questions, just the people that do not ask them.* > WWW.VISTAX64.COM (\"HTTP://WWW.VISTAX64.COM\") > *Please post feedback to help others.* > |
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11-13-2007
| #4 (permalink) |
| Administrator | Re: explorer errors, program errors, no task manager Quote: Originally Posted by EmilyD Unfortunately I can't return it, as much as I wish I could. Also, it didn't come with a regular installation DVD, and even the OEM install stuff isn't on a CD either. I'm going to try to search Sony's tech support stuff about doing a repair install, see if they hid the files somewhere on my computer already. Any ideas? Thanks for the advice! E D Usually you can order the installation CD/DVD from the OEM (Sony) for just a small S&H fee or sometimes free. You will just need to contact Sony to see about getting it. Shawn |
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