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Vista - Backup failure

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Old 01-07-2008   #1 (permalink)


vista home premium
 
 

Backup failure

Back up stopped working. Got the error message "Cannot find the sector requested.(0x8007001B)". I saw one reply that said to backup to C drive, but this is not an option on the setup page for backup. What next?

My System SpecsSystem Spec
Old 01-08-2008   #2 (permalink)
brhop


 
 

RE: Backup failure



"mpen" wrote:
Quote:

>
> Back up stopped working. Got the error message "Cannot find the sector
> requested.(0x8007001B)". I saw one reply that said to backup to C drive,
> but this is not an option on the setup page for backup. What next?
>
>
> --
> mpen
>
My System SpecsSystem Spec
Old 02-01-2008   #3 (permalink)
Christine [MSFT]


 
 

RE: Backup failure

Hi there,

Which eidition of Windows Vista are you using? Is this a file backup or
Complete PC backup?

Thanks,
--
Christine Fok, Program Manager, Storage Solution Division


"mpen" wrote:
Quote:

>
> Back up stopped working. Got the error message "Cannot find the sector
> requested.(0x8007001B)". I saw one reply that said to backup to C drive,
> but this is not an option on the setup page for backup. What next?
>
>
> --
> mpen
>
My System SpecsSystem Spec
Old 02-02-2008   #4 (permalink)


vista home premium
 
 

Re: Backup failure

Vista Home Pro. This started during the weekly backup. It has worked fine since July '07.

Mpen
My System SpecsSystem Spec
Old 02-02-2008   #5 (permalink)
Christine [MSFT]


 
 

Re: Backup failure

Hi there,

Can you send me the etl files under C:\Windows\Logs\WindowsBackup ?
(remove "online" from my email address)

--
Christine Fok, Program Manager, Storage Solution Division


"mpen" wrote:
Quote:

>
> Vista Home Pro. This started during the weekly backup. It has worked
> fine since July '07.
>
> Mpen
>
>
> --
> mpen
>
My System SpecsSystem Spec
Old 02-02-2008   #6 (permalink)


vista home premium
 
 

Re: Backup failure

I do not see your e-mail address anywhere
My System SpecsSystem Spec
Old 02-03-2008   #7 (permalink)
Christine [MSFT]


 
 

Re: Backup failure

Just mail it to:
chfok AT microsoft.com

Thanks,
--
Christine Fok, Program Manager, Storage Solution Division


"mpen" wrote:
Quote:

>
> I do not see your e-mail address anywhere
>
>
> --
> mpen
>
My System SpecsSystem Spec
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