unexpected shutdown to bluescreen

I also have a new Dell and Dell has already come out and replaced the hard
drive. It didn't do a thing......still get the blue screen. Problem seems
to be that Visa shuts down for some unknown reason when I'm not using the
computer. HELP.

"Ken Blake, MVP" wrote:

I think I have resolved my particular version of this problem (see previous posts in this thread).

I was using the free version of ZoneAlarm since day one on this Inspiron 1420. Two weeks ago I uninstalled ZoneAlarm. I haven't seen a single blue screen crash since then.

Given the previous record of frequent but inconsistent blue screen crashes every 48-72 hours, I am 99% sure that ZoneAlarm was causing the problem. There seems to be an issue with ZoneAlarm and the Vista sleep mode, at least on this particular laptop. I hope this helps someone else.

E.

Blue screen problem solved by installing the PC Cilin Hotfix.

"nodoctors" wrote:

I also have a toshiba satellite and i get this message every once in awhile
i've had my laptop a yr now and its happend maybe 5 6 times. Any suggestions?
and the blue screen has allways come up when i go to start up my comp after i
put it in hibernation or sleep mode.
"nomodrama" wrote:

No one can help you unless you provide the BCCode or Error Log for analysis.

dmex

I have tried virtually everything suggested on this forum as well as on
other forums, but to no avail. I have a brand new (3 months old) Dell
XPS 420. Over the last month or so, my computer has unexpectedly
shutdown and gone to blue screen 65 times. I don't have time to sit on
a phone for hours on end with Dell or Microsoft representatives, so
hopefully, someone out there in TechArena land can help. This is the
error that invariably shows up on my screen:


Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Files that help describe the problem
Mini052008-01.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem,
opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 9f
BCP1: 00000003
BCP2: 8416B678
BCP3: 8619B3D0
BCP4: 875FA358
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1


--
BlueScreen Error
------------------------------------------------------------------------
BlueScreen Error's Profile: http://forums.techarena.in/member.php?userid=50063
View this thread: http://forums.techarena.in/showthread.php?t=892073

http://forums.techarena.in

BlueScreen Error wrote:
TechArena is apparently one of those websites that simply scrapes Usenet
posts. So you aren't actually posting to a forum; this is a public Usenet
newsgroup hosted on Microsoft servers.

http://en.wikipedia.org/wiki/Usenet
http://www.faqs.org/faqs/ - Usenet FAQs from the Internet FAQ Archives
http://www.elephantboycomputers.com/page2.html#Usenet

That said, I'm afraid that you will probably need to speak to Dell tech
support as this sounds like a hardware issue. A 3-month old computer is
still under warranty so you should exercise that.

If you want to be sure it is hardware and not software, back up your data
and restore the machine to factory condition. If the computer still
misbehaves then you know it's hardware. You can also boot with a Linux Live
CD such as Knoppix. If the machine crashes under Linux, then you know it
isn't Windows (software).

http://www.elephantboycomputers.com/...ardware_Tshoot

If the computer doesn't crash under Linux and/or after a restore to factory
condition, then you know that something you installed subsequent to
receiving the machine is the culprit. Only install one program at a time
and test extensively before installing the next program.

Alternatively, if you are too busy to deal with this and don't have minions,
take the computer to a professional computer repair shop. Don't use your
local equivalent of BigComputerStore/GeekSquad; get recommendations from
family, friends, and colleagues.

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

I also have the problem with bluescreen.

Like the original user, I formatted the original installation, and installed Windows Business with another cd. I suspecte the cd was a dud, so created and tried with another one.

Also, I upgraded to 4Gb, and upon restarting the computer I saw the bluescreen. If I turn it off completely and start it again, it appears to run ok. Will Dell still give support if I have re-formatted it? Also I found after installing the OS, that when the computer re-started itself I had to remove the installation dvd.

Has anyone got this resolved yet?

Hi Johnny,

If you check our Tutorials section located at the top of this site there are some workarounds availible for solving the 0x9F BSOD error code.

Steven

Hi,

Thanks for your answer. Can you give me the title of the article to make it easier to find it, please? I have been looking in the content index