Windows Vista Forums
Vista Forums Home Join Vista Forums Windows 7 Forum Vista Tutorials Tags
Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks.

Go Back   Vista Forums > Vista Newsgroups > Vista performance & maintenance

Vista - Windows Vista update caused errors

Reply
 
Old 01-22-2008   #1 (permalink)
Tracy H.


 
 

Windows Vista update caused errors

The update for the Intel Chipset that automatically downloaded (yes I've
changed the automatic part to notify now) has caused me to get a "hkcmd.exe -
Bad Image" error message upon start up. I'll get this message twice and then
won't get it again till I start up the next time. The msg says:

C:\WINDOWS\System32\igfxres.dll is either not designed to run on Windows or
it contains an error. Try installing the program again using the original
installation media or contact your system administrator or the software
vendor for support.

I have tried to uninstall the update and it has been no help. I have found
that many of my programs also stop working almost immediately, such as games
and the Windows Media Center. I did not have a problem with them before the
update.

I went to the Intel site thinking I might find an answer but I could not
find driver help topics for Vista in the chipset.

What to do?

My System SpecsSystem Spec
Old 01-23-2008   #2 (permalink)
Rick Rogers


 
 

Re: Windows Vista update caused errors

Hi Tracy,

Have you tried using the driver rollback feature?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Tracy H." <Tracy H.@xxxxxx> wrote in message
news:0E207FA4-D8BB-438C-AC09-CFA491FC3B38@xxxxxx
Quote:

> The update for the Intel Chipset that automatically downloaded (yes I've
> changed the automatic part to notify now) has caused me to get a
> "hkcmd.exe -
> Bad Image" error message upon start up. I'll get this message twice and
> then
> won't get it again till I start up the next time. The msg says:
>
> C:\WINDOWS\System32\igfxres.dll is either not designed to run on Windows
> or
> it contains an error. Try installing the program again using the original
> installation media or contact your system administrator or the software
> vendor for support.
>
> I have tried to uninstall the update and it has been no help. I have found
> that many of my programs also stop working almost immediately, such as
> games
> and the Windows Media Center. I did not have a problem with them before
> the
> update.
>
> I went to the Intel site thinking I might find an answer but I could not
> find driver help topics for Vista in the chipset.
>
> What to do?
My System SpecsSystem Spec
Old 03-19-2008   #3 (permalink)
Charles Perreault


 
 

Re: Windows Vista update caused errors

I have the exact same problem as Tracy, with the same message. It appears at
each reboot, and also began after a Windows Update where the video driver was
updated. The only thing here, is that I can't rollback because Vista was a
fresh install and my graphic card had no driver builtin. The corrupted
driver is the first one installed, therefore Roll back is grayed in the
device manager item for my G35 intel graphic card.

Your solution is therefore not valid. I wish the updates were tested before
being sent. The real solution is to go to the intel web site, download
official drivers and install them.

Charles

"Rick Rogers" wrote:
Quote:

> Hi Tracy,
>
> Have you tried using the driver rollback feature?
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "Tracy H." <Tracy H.@xxxxxx> wrote in message
> news:0E207FA4-D8BB-438C-AC09-CFA491FC3B38@xxxxxx
Quote:

> > The update for the Intel Chipset that automatically downloaded (yes I've
> > changed the automatic part to notify now) has caused me to get a
> > "hkcmd.exe -
> > Bad Image" error message upon start up. I'll get this message twice and
> > then
> > won't get it again till I start up the next time. The msg says:
> >
> > C:\WINDOWS\System32\igfxres.dll is either not designed to run on Windows
> > or
> > it contains an error. Try installing the program again using the original
> > installation media or contact your system administrator or the software
> > vendor for support.
> >
> > I have tried to uninstall the update and it has been no help. I have found
> > that many of my programs also stop working almost immediately, such as
> > games
> > and the Windows Media Center. I did not have a problem with them before
> > the
> > update.
> >
> > I went to the Intel site thinking I might find an answer but I could not
> > find driver help topics for Vista in the chipset.
> >
> > What to do?
>
>
My System SpecsSystem Spec
Reply

Thread Tools


Similar Threads
Thread Forum
Windows Vista Update Errors Vista General
Errors trying to update my Windows vista business Windows Updates
Windows update errors Vista General
USB mouse problem caused by Windows Update Vista General
latest Vista auto. update caused problems Vista General


Vista Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows Vista", the Start Orb, and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46