Very Frustrated with Microsoft products and services

Paid a lot for hardware (plenty of disk space and memory) and Windows Vista
Ultimate but got very bad experience:

(1) Backup software does not work properly. Always failed with error after
burning many DVD-ROMs.
(2) Whenever there is a problem, Vista tries to find solution online, but 10
out of 10 times it found no solution (The function is completely useless but
make user more frustrated).
(3) It lags when playing online game (WoW) and have to log out every 5 to 10
minutes. Tried the performance tools to boost the Experience Index Base
Score but nothing change. No recommendation or improvement.
(4) Found critical errors in the Event Log. Tried to search for support
information on Microsoft website using the EventId, logname and other event
properties but nothing returned!
(5) When search for help on microsoft website, it always bring you to the
product home page or provides no search result. It is unbelievable that
common phrases like 'Windows Vista backup', 'Windows Vista backup issue'
returned no result in communities. Search function that always returns no
result is no function at all.
(6) The System Health Report provides lot of numbers but no instruction of
how to fix problems.
(7) For no reason, all Microsoft Office documents (WORD, EXCEL,) becomes
read only. No editing, copying or saving.

It seems that only software consumers have to put up with these kind of
faulty products and crappy services just because Microsoft has dominated the
PC market!



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http://windowshelp.microsoft.com/com...ce_maintenance

George -- with regard to backups: I gave up on backing up to DVD; too long,
too many errors, too many discs, etc.
I bought an external USB hard drive for $60 as my backup destination. It
works just fine now, no hassle and a worthwhile expenditure.

"George" <George@xxxxxx> wrote in message
news:8C7EAC74-40EC-4FEB-B776-8DA3FA8C8B1A@xxxxxx

"George" <George@xxxxxx> wrote in message
news:8C7EAC74-40EC-4FEB-B776-8DA3FA8C8B1A@xxxxxx I backup to Windows Home Server, most people using the built-in backup will
backup to other hard drives. Without knowing the error it would be hard to
advise.
When I had some problems with my video card, Sim City 4, Sound Blaster,
Flash player, Skype etc, it was kind enough to inform me that was
responsible before I go looking manually for the problem. I think this is
one of Windows Vista's best features, and it'll get better over time.

The fact you get nothing back tells me that you're running into a rare
issue, probably caused by 3rd party software or unstable hardware.
World of WarCraft runs great here, as does Crysis, Supreme Commander and
others.
Some critical errors in the Event Log are to be expected. Generally its
best to use a web search engine for error codes, or limit your search to the
Knowledge base.
Communities search works here, otherwise search on Google Groups.
It isn't designed to give instructions on how to fix problems, just to
produce an overview of the system.
No problems here.
Maybe consumers aren't running into faulty Microsoft products, they're
running into the mountain of junkware out there and letting it near their
machines.

--
Paul Smith,
Yeovil, UK.
Microsoft MVP Windows Shell/User.
http://www.dasmirnov.net/blog/
http://www.windowsresource.net/

*Remove nospam. to reply by e-mail*

On Fri, 25 Jan 2008 17:33:41 -0800, George <George@xxxxxx> wrote:
That's what happens when one company's products is all we have to choose from. They
do whatever they want and quality matters not a bit. They force hardware
manufacturers to redesign the hardware to fit the needs of their software in order
to make it impossible to downgrade to a reliable O/S. They use us consumers as
Guinea pigs for their experiments and after about a year of patches and 'Hot Fixes'
and grief they release a service pack, which fixes thousands of their mistakes
(bugs) while adding thousands more (SP1). After another year of patches and fixes
and critical updates they release another service pack, designed to fix the
thousands of remaining bugs, which hopefully only contains hundreds of bugs (SP2).
Finally, for the next year or two they work like busy little bees on a new and
improved operating system (Vista) to take the place of the currently 90% working
operating system (XP). In addition, they rewrite a very popular and familiar suite
of business applications (Office 2003) in order to move things around, change file
formats, pretty it up and generally turn it into a suite of unfamiliar flakey
applications (Office 2007). This, in response to the infinite number of complaints
they receive and actually, just to refill their pockets full of $$$$$... Call it a
going away present for Billy boy.

Wow! Wouldn't it be wonderful for there to be some real competition in the software
industry..... One company trying to out-do the others with better features, improved
security, less bugs! And, price competition!!! O/S-2, where are you? IBM? Google?
BEOS? Someone? Anyone? Now is the time to compete!....

Hoping that this Vista disaster will knock them off their pedestal.

Damn, I must be dreaming...

"Homer S." <Mr.Plow@xxxxxx> wrote in message
news:hnnmp35jae3s8hjfanfhdf30cvqsavdovj@xxxxxx
So many people unhappy with Microsoft yet they still buy the product with
their hard earned money makes no sense to me at all. When are you people
going to learn that if you want change don't feed the greed with green.

This whole excuse of "No other option" is complete BS. I'll leave it to all
the Anti-Vista/Microsoft people here to name a few I am sure they will be
happy to offer you a solution.

Regarding Office documents, whic version Office do you have?
--
Paul


"George" wrote:

Well I am a first time buyer of a computer and this has been a nightmare
trying to learn what to do and find out there is nothing you can do. I bought
what was affordable and marketed for me. When I first got it I knew nothing
of doing backups and they sure dont bother to tell you what to do. When I
finally try it won't do it. I would think the creators of the software should
be held resposible for creating faulty ware. But if you bought the computer
already equipped it is not backed up by MSN. (What a cute trick) then you go
back to the creator of the PC and they say we didnt make the software. So who
the F is respossible? Shouldnt this be like some sort of fraud? We sell you a
product and it does not work. And we are not gonna help you make it work
unless you pay money.Why dont I get my money back? I will be much more
cautiouse about buying system operations in the future and I sure will be on
the lookout for MS products. This is not the way to create return customers.
--
Window Vista Home Premium


"Dave" wrote: