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Vista - complete system backup does not work

 
 
02-03-2008   #1 (permalink)
Hassenjee


 

complete system backup does not work

when I try to make a complete backup of the computer, after a few minutes i
get the following error
The backup application could
not start due to an internal error: Server execution failed (0x80080005) ...

files backup works perfectly,

please help.



My System SpecsSystem Spec
02-05-2008   #2 (permalink)
Christine [MSFT]


 

RE: complete system backup does not work

Hi Hassenjee,

Can you send me the etl files under C:\Windows\Logs\CompletePC ?
(remove "online" from my email)

Thanks,
--
Christine Fok, Program Manager, Storage Solution Division


"Hassenjee" wrote:
Quote:

> when I try to make a complete backup of the computer, after a few minutes i
> get the following error
> The backup application could
> not start due to an internal error: Server execution failed (0x80080005) ...
>
> files backup works perfectly,
>
> please help.
>
My System SpecsSystem Spec
02-24-2008   #3 (permalink)
Jason-Bartlett


 

RE: complete system backup does not work

Any progress on this - check the net - it's a pretty common issue - the fix
should have been done by now. The only common thread is version(s) of Vista
and Mcafee.

Mine appears to have been caused since McAfee software installed the virtual
technician...

Any help good

"Christine [MSFT]" wrote:
Quote:

> Hi Hassenjee,
>
> Can you send me the etl files under C:\Windows\Logs\CompletePC ?
> (remove "online" from my email)
>
> Thanks,
> --
> Christine Fok, Program Manager, Storage Solution Division
>
>
> "Hassenjee" wrote:
>
Quote:

> > when I try to make a complete backup of the computer, after a few minutes i
> > get the following error
> > The backup application could
> > not start due to an internal error: Server execution failed (0x80080005) ...
> >
> > files backup works perfectly,
> >
> > please help.
> >
My System SpecsSystem Spec
02-25-2008   #4 (permalink)
Christine [MSFT]


 

RE: complete system backup does not work

I never got the files from the previous poster. Please send me your etl files
from the location indicated below. I'll reply to this post once we find out
the cause.

Thanks,
--
Christine Fok, Program Manager, Storage Solution Division


"Jason-Bartlett" wrote:
Quote:

> Any progress on this - check the net - it's a pretty common issue - the fix
> should have been done by now. The only common thread is version(s) of Vista
> and Mcafee.
>
> Mine appears to have been caused since McAfee software installed the virtual
> technician...
>
> Any help good
>
> "Christine [MSFT]" wrote:
>
Quote:

> > Hi Hassenjee,
> >
> > Can you send me the etl files under C:\Windows\Logs\CompletePC ?
> > (remove "online" from my email)
> >
> > Thanks,
> > --
> > Christine Fok, Program Manager, Storage Solution Division
> >
> >
> > "Hassenjee" wrote:
> >
Quote:

> > > when I try to make a complete backup of the computer, after a few minutes i
> > > get the following error
> > > The backup application could
> > > not start due to an internal error: Server execution failed (0x80080005) ...
> > >
> > > files backup works perfectly,
> > >
> > > please help.
> > >
My System SpecsSystem Spec
03-27-2008   #5 (permalink)
Christine [MSFT]


 

RE: complete system backup does not work

After investigating with Jason, the problem is indeed from McAfee Security
Centre. Turning it off solved the problem for him. We're still in the process
of identifying which component wthin the Security Centre is inteferring with
backup.

Thanks,
--
Christine Fok, Program Manager, Storage Solution Division

This posting is provided "AS IS" with no warranties, and confers no rights.


"Christine [MSFT]" wrote:
Quote:

> I never got the files from the previous poster. Please send me your etl files
> from the location indicated below. I'll reply to this post once we find out
> the cause.
>
> Thanks,
> --
> Christine Fok, Program Manager, Storage Solution Division
>
>
> "Jason-Bartlett" wrote:
>
Quote:

> > Any progress on this - check the net - it's a pretty common issue - the fix
> > should have been done by now. The only common thread is version(s) of Vista
> > and Mcafee.
> >
> > Mine appears to have been caused since McAfee software installed the virtual
> > technician...
> >
> > Any help good
> >
> > "Christine [MSFT]" wrote:
> >
Quote:

> > > Hi Hassenjee,
> > >
> > > Can you send me the etl files under C:\Windows\Logs\CompletePC ?
> > > (remove "online" from my email)
> > >
> > > Thanks,
> > > --
> > > Christine Fok, Program Manager, Storage Solution Division
> > >
> > >
> > > "Hassenjee" wrote:
> > >
> > > > when I try to make a complete backup of the computer, after a few minutes i
> > > > get the following error
> > > > The backup application could
> > > > not start due to an internal error: Server execution failed (0x80080005) ...
> > > >
> > > > files backup works perfectly,
> > > >
> > > > please help.
> > > >
My System SpecsSystem Spec
02-10-2009   #6 (permalink)


Vista Business x32
 
 

Re: complete system backup does not work

I have the same problem now.
Use Vista Business SP1 32

After using McAfee tool for deleting Restore points I can't use Complete PC Backup.

Screenshot attached. Error 0x80080005
Attached Thumbnails
complete-backup-error.jpg  
My System SpecsSystem Spec
02-17-2009   #7 (permalink)
Christine [MSFT]


 

Re: complete system backup does not work

Hi Emil,

There is a separate forum for Windows and Windows Server backup issues. I
would encourage you to post your query over there

http://social.technet.microsoft.com/...ackup/threads/

Thanks,
--
Christine Fok, Program Manager, Storage Solution Division

This posting is provided "AS IS" with no warranties, and confers no rights.


"Emil Musayev" wrote:
Quote:

>
> I have the same problem now.
> Use Vista Business SP1 32
>
> After using McAfee tool for deleting Restore points I can't use
> Complete PC Backup.
>
> Screenshot attached. Error 0x80080005
>
>
> +-------------------------------------------------------------------+
> |Filename: Complete Backup Error.jpg |
> |Download: http://www.vistax64.com/attachment.p...hmentid=10053|
> +-------------------------------------------------------------------+
>
> --
> Emil Musayev
>
My System SpecsSystem Spec
07-23-2009   #8 (permalink)


Vista Home Premium 32bit
 
 

Re: complete system backup does not work

Christine,

You wrote.....
"After investigating with Jason, the problem is indeed from McAfee Security
Centre. Turning it off solved the problem for him. We're still in the process
of identifying which component wthin the Security Centre is inteferring with
backup."

Was it ever identified which componet was interferring? I have this same issue with my backup and I too have McAfee.

Thank you.
My System SpecsSystem Spec
07-24-2009   #9 (permalink)


Vista Business x32
 
 

Re: complete system backup does not work

I uninstalled the McAfee but the problem is persist
My System SpecsSystem Spec
 

 complete system backup does not work problems?



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