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 | Vista - Slow Internet connection on new PC |
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| 02-07-2008 | #1 |
| | Slow Internet connection on new PC Just purchased a new HP desktop with Vista and Norton Internet Security. DSL connection with line connection to Ethernet slot. The Internet connection is slower than dial up. The old crappy desktop I'm replacing was faster! Been through Norton and HP support desks, both of which have not fixed the issue. What suggestions do you have? If I can't fix this, I'm returning it and purchasing a MAC! |
My System Specs |
| 02-07-2008 | #2 |
| | Re: Slow Internet connection on new PC Hi, Uninstall the Norton software, see if this makes a difference. I suspect you will find that it does. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "SalesGuy" <SalesGuy@xxxxxx> wrote in message news:C8D73800-D5E0-4B3F-A205-FB1F042901C1@xxxxxx Quote: > Just purchased a new HP desktop with Vista and Norton Internet Security. > DSL > connection with line connection to Ethernet slot. > > The Internet connection is slower than dial up. The old crappy desktop > I'm > replacing was faster! Been through Norton and HP support desks, both of > which have not fixed the issue. > > What suggestions do you have? If I can't fix this, I'm returning it and > purchasing a MAC! |
| My System Specs |
| 02-07-2008 | #3 |
| | Re: Slow Internet connection on new PC First, I've disabled Norton with no change in performance. Second, If I were to uninstall Norton, what do I do for Internet Security? "Rick Rogers" wrote: Quote: > Hi, > > Uninstall the Norton software, see if this makes a difference. I suspect you > will find that it does. > > -- > Best of Luck, > > Rick Rogers, aka "Nutcase" - Microsoft MVP > http://mvp.support.microsoft.com/ > Windows help - www.rickrogers.org > My thoughts http://rick-mvp.blogspot.com > > "SalesGuy" <SalesGuy@xxxxxx> wrote in message > news:C8D73800-D5E0-4B3F-A205-FB1F042901C1@xxxxxx Quote: > > Just purchased a new HP desktop with Vista and Norton Internet Security. > > DSL > > connection with line connection to Ethernet slot. > > > > The Internet connection is slower than dial up. The old crappy desktop > > I'm > > replacing was faster! Been through Norton and HP support desks, both of > > which have not fixed the issue. > > > > What suggestions do you have? If I can't fix this, I'm returning it and > > purchasing a MAC! > |
| My System Specs |
| 02-07-2008 | #4 |
| | Re: Slow Internet connection on new PC Hi, There's a difference between uninstalling and disabling. Try it. You don't need the firewall, there's one native to Vista. You don't need the spyware detection, that's what Windows Defender does. For antivirus software I would recommend something with less impact on the system like AVG or NOD32. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "SalesGuy" <SalesGuy@xxxxxx> wrote in message news:FED6FF54-B9B4-4D59-AC45-166A5584B965@xxxxxx Quote: > First, I've disabled Norton with no change in performance. > > Second, If I were to uninstall Norton, what do I do for Internet Security? > > "Rick Rogers" wrote: > Quote: >> Hi, >> >> Uninstall the Norton software, see if this makes a difference. I suspect >> you >> will find that it does. >> >> -- >> Best of Luck, >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> http://mvp.support.microsoft.com/ >> Windows help - www.rickrogers.org >> My thoughts http://rick-mvp.blogspot.com >> >> "SalesGuy" <SalesGuy@xxxxxx> wrote in message >> news:C8D73800-D5E0-4B3F-A205-FB1F042901C1@xxxxxx Quote: >> > Just purchased a new HP desktop with Vista and Norton Internet >> > Security. >> > DSL >> > connection with line connection to Ethernet slot. >> > >> > The Internet connection is slower than dial up. The old crappy desktop >> > I'm >> > replacing was faster! Been through Norton and HP support desks, both >> > of >> > which have not fixed the issue. >> > >> > What suggestions do you have? If I can't fix this, I'm returning it >> > and >> > purchasing a MAC! >> |
| My System Specs |
| 02-07-2008 | #5 |
| | Re: Slow Internet connection on new PC Disable Norton and see if that solves the problem. If it does, get rid of Norton and get either AVG or Avast...both are free. Also use Windows Firewall and Defender which came with your PC. "SalesGuy" <SalesGuy@xxxxxx> wrote in message news:C8D73800-D5E0-4B3F-A205-FB1F042901C1@xxxxxx Quote: > Just purchased a new HP desktop with Vista and Norton Internet Security. > DSL > connection with line connection to Ethernet slot. > > The Internet connection is slower than dial up. The old crappy desktop > I'm > replacing was faster! Been through Norton and HP support desks, both of > which have not fixed the issue. > > What suggestions do you have? If I can't fix this, I'm returning it and > purchasing a MAC! |
| My System Specs |
| 02-08-2008 | #6 |
| | Re: Slow Internet connection on new PC I disabled Norton and it didn't help. Above, Rick suggests that I uninstall Norton, as there's a difference b/w uninsall and disable. Thoughts? BTW, the Norton folks state that there isn't a difference. "Bob" wrote: Quote: > > Disable Norton and see if that solves the problem. If it does, get rid of > Norton and get either AVG or Avast...both are free. Also use Windows > Firewall and Defender which came with your PC. > > > > "SalesGuy" <SalesGuy@xxxxxx> wrote in message > news:C8D73800-D5E0-4B3F-A205-FB1F042901C1@xxxxxx Quote: > > Just purchased a new HP desktop with Vista and Norton Internet Security. > > DSL > > connection with line connection to Ethernet slot. > > > > The Internet connection is slower than dial up. The old crappy desktop > > I'm > > replacing was faster! Been through Norton and HP support desks, both of > > which have not fixed the issue. > > > > What suggestions do you have? If I can't fix this, I'm returning it and > > purchasing a MAC! > |
| My System Specs |
| 02-08-2008 | #7 |
| | Re: Slow Internet connection on new PC Thanks for the suggestion Rick. I will try it. BTW, Norton says there is no difference. I wonder if MSFT or the PC manufacturer will refund me for the Norton subscription I purchased, since they're shipping Vista with Norton! "Rick Rogers" wrote: Quote: > Hi, > > There's a difference between uninstalling and disabling. Try it. You don't > need the firewall, there's one native to Vista. You don't need the spyware > detection, that's what Windows Defender does. For antivirus software I would > recommend something with less impact on the system like AVG or NOD32. > > -- > Best of Luck, > > Rick Rogers, aka "Nutcase" - Microsoft MVP > http://mvp.support.microsoft.com/ > Windows help - www.rickrogers.org > My thoughts http://rick-mvp.blogspot.com > > "SalesGuy" <SalesGuy@xxxxxx> wrote in message > news:FED6FF54-B9B4-4D59-AC45-166A5584B965@xxxxxx Quote: > > First, I've disabled Norton with no change in performance. > > > > Second, If I were to uninstall Norton, what do I do for Internet Security? > > > > "Rick Rogers" wrote: > > Quote: > >> Hi, > >> > >> Uninstall the Norton software, see if this makes a difference. I suspect > >> you > >> will find that it does. > >> > >> -- > >> Best of Luck, > >> > >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> http://mvp.support.microsoft.com/ > >> Windows help - www.rickrogers.org > >> My thoughts http://rick-mvp.blogspot.com > >> > >> "SalesGuy" <SalesGuy@xxxxxx> wrote in message > >> news:C8D73800-D5E0-4B3F-A205-FB1F042901C1@xxxxxx > >> > Just purchased a new HP desktop with Vista and Norton Internet > >> > Security. > >> > DSL > >> > connection with line connection to Ethernet slot. > >> > > >> > The Internet connection is slower than dial up. The old crappy desktop > >> > I'm > >> > replacing was faster! Been through Norton and HP support desks, both > >> > of > >> > which have not fixed the issue. > >> > > >> > What suggestions do you have? If I can't fix this, I'm returning it > >> > and > >> > purchasing a MAC! > >> > >> > |
| My System Specs |
| 02-08-2008 | #8 |
| | Re: Slow Internet connection on new PC Nope, no refund. It was your choice to purchase it. "SalesGuy" <SalesGuy@xxxxxx> wrote in message news:32A03C10-A27B-4AE8-B212-CD21843171A6@xxxxxx Quote: > Thanks for the suggestion Rick. > > I will try it. BTW, Norton says there is no difference. > > I wonder if MSFT or the PC manufacturer will refund me for the Norton > subscription I purchased, since they're shipping Vista with Norton! > > > "Rick Rogers" wrote: > Quote: >> Hi, >> >> There's a difference between uninstalling and disabling. Try it. You >> don't >> need the firewall, there's one native to Vista. You don't need the >> spyware >> detection, that's what Windows Defender does. For antivirus software I >> would >> recommend something with less impact on the system like AVG or NOD32. >> >> -- >> Best of Luck, >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> http://mvp.support.microsoft.com/ >> Windows help - www.rickrogers.org >> My thoughts http://rick-mvp.blogspot.com >> >> "SalesGuy" <SalesGuy@xxxxxx> wrote in message >> news:FED6FF54-B9B4-4D59-AC45-166A5584B965@xxxxxx Quote: >> > First, I've disabled Norton with no change in performance. >> > >> > Second, If I were to uninstall Norton, what do I do for Internet >> > Security? >> > >> > "Rick Rogers" wrote: >> > >> >> Hi, >> >> >> >> Uninstall the Norton software, see if this makes a difference. I >> >> suspect >> >> you >> >> will find that it does. >> >> >> >> -- >> >> Best of Luck, >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >> http://mvp.support.microsoft.com/ >> >> Windows help - www.rickrogers.org >> >> My thoughts http://rick-mvp.blogspot.com >> >> >> >> "SalesGuy" <SalesGuy@xxxxxx> wrote in message >> >> news:C8D73800-D5E0-4B3F-A205-FB1F042901C1@xxxxxx >> >> > Just purchased a new HP desktop with Vista and Norton Internet >> >> > Security. >> >> > DSL >> >> > connection with line connection to Ethernet slot. >> >> > >> >> > The Internet connection is slower than dial up. The old crappy >> >> > desktop >> >> > I'm >> >> > replacing was faster! Been through Norton and HP support desks, >> >> > both >> >> > of >> >> > which have not fixed the issue. >> >> > >> >> > What suggestions do you have? If I can't fix this, I'm returning it >> >> > and >> >> > purchasing a MAC! >> >> >> >> >> |
| My System Specs |
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