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03-25-2008
| #21 (permalink) |
| | Re: Windows failed to start Hi Bruce, Have you tried a chkdsk /r from the prompt? -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Bruce" <Bruce@xxxxxx> wrote in message news:9ED6297C-0834-402F-B06D-00A5344F0330@xxxxxx Quote: > Rick, > Because I can not get to the task manager I can not run any of the task > manager programs. > Bruce > > "Rick Rogers" wrote: > Quote: >> Hi Bruce, >> >> See if you can run appwiz.cpl and then uninstall SP1 through the Programs >> and Features/View installed updates section. >> >> -- >> Best of Luck, >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> http://mvp.support.microsoft.com/ >> Windows help - www.rickrogers.org >> My thoughts http://rick-mvp.blogspot.com >> >> "Bruce" <Bruce@xxxxxx> wrote in message >> news:2BD4581D-2C6D-4F74-BDCB-D3FFB8BE4F92@xxxxxx Quote: >> > Rick, >> > Yes, it does load. However all of my restore points were removed by the >> > SP1 >> > installation so there are none to use and thus my only option is to >> > exit. >> > Got >> > to love the Catch 22. >> > Bruce >> > >> > "Rick Rogers" wrote: >> > >> >> Hi Bruce, >> >> >> >> Actually, I had meant through Task Manager, but first see if you can >> >> load >> >> rstrui.exe from the command line. >> >> >> >> -- >> >> Best of Luck, >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >> http://mvp.support.microsoft.com/ >> >> Windows help - www.rickrogers.org >> >> My thoughts http://rick-mvp.blogspot.com >> >> >> >> "Bruce" <Bruce@xxxxxx> wrote in message >> >> news:C7A023CE-576F-4EAE-B7E4-5E204BB15452@xxxxxx >> >> > Rick, >> >> > No I can not load eventvwr.msc using the cmd prompt via the boot >> >> > disk >> >> > and >> >> > of >> >> > course can do nothing in Vista except change my logon password, >> >> > switch >> >> > users >> >> > (though there is only one), and log off. >> >> > Bruce >> >> > >> >> > "Rick Rogers" wrote: >> >> > >> >> >> Can you load the event viewer? eventvwr.msc >> >> >> >> >> >> -- >> >> >> Best of Luck, >> >> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >> >> http://mvp.support.microsoft.com/ >> >> >> Windows help - www.rickrogers.org >> >> >> My thoughts http://rick-mvp.blogspot.com >> >> >> >> >> >> "Bruce" <Bruce@xxxxxx> wrote in message >> >> >> news:02FD4FC7-D13F-4C9A-BF0B-A580222E49D3@xxxxxx >> >> >> > Rick, >> >> >> > Thank you for the best laugh I have had since this situation >> >> >> > started. >> >> >> > Not >> >> >> > realizing that there are a multitude of blue screens my first >> >> >> > thought >> >> >> > was >> >> >> > it >> >> >> > was between a Caribbean and a Kingfisher Blue LOL. >> >> >> > The right "arrow | enter" does not do anything so I am guessing >> >> >> > it >> >> >> > is >> >> >> > not >> >> >> > a >> >> >> > secure deskstop blue screen. Additional input most welcome. >> >> >> > Thanks, >> >> >> > Bruce >> >> >> > >> >> >> > "Rick Rogers" wrote: >> >> >> > >> >> >> >> Hi, >> >> >> >> >> >> >> >> What sort of blue screen? The secure desktop one or a stop >> >> >> >> error? >> >> >> >> For >> >> >> >> the >> >> >> >> secure desktop, just push the right arrow once and hit <enter>. >> >> >> >> >> >> >> >> -- >> >> >> >> Best of Luck, >> >> >> >> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >> >> >> http://mvp.support.microsoft.com/ >> >> >> >> Windows help - www.rickrogers.org >> >> >> >> My thoughts http://rick-mvp.blogspot.com >> >> >> >> >> >> >> >> "Bruce" <Bruce@xxxxxx> wrote in message >> >> >> >> news:3637AECC-3AD8-479E-BC80-37B8867F5D58@xxxxxx >> >> >> >> > Rick, >> >> >> >> > Thank you for the quick response. Unfortunately for me Task >> >> >> >> > Manager >> >> >> >> > will >> >> >> >> > not >> >> >> >> > open, I get another blue screen when I try to open the Task >> >> >> >> > Manager. >> >> >> >> > The >> >> >> >> > only >> >> >> >> > windows that work is the one to change password, etc. >> >> >> >> > I can get to the C: drive from the cmd prompt on the >> >> >> >> > Bootrec.exe >> >> >> >> > containing >> >> >> >> > install disk I downloaded. Is there any way to access regedit >> >> >> >> > from >> >> >> >> > the >> >> >> >> > cmd >> >> >> >> > prompt? I haven't used DOS in years so I am very rusty on cmd >> >> >> >> > line >> >> >> >> > work. >> >> >> >> > Thanks. >> >> >> >> > Bruce >> >> >> >> > >> >> >> >> > "Rick Rogers" wrote: >> >> >> >> > >> >> >> >> >> Hi Bruce, >> >> >> >> >> >> >> >> >> >> This should help: >> >> >> >> >> >> >> >> >> >> Hit ctrl+shift+escape to open Task Manager. On the >> >> >> >> >> applications >> >> >> >> >> tab, >> >> >> >> >> click >> >> >> >> >> 'new task'. Type regedit and click ok, the continue at the >> >> >> >> >> prompt. >> >> >> >> >> >> >> >> >> >> Expand the keys in the left pane by clicking the triangles at >> >> >> >> >> left >> >> >> >> >> to >> >> >> >> >> reach >> >> >> >> >> this key: >> >> >> >> >> >> >> >> >> >> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows >> >> >> >> >> NT\CurrentVersion\Winlogon >> >> >> >> >> >> >> >> >> >> Click on this key and locate the 'shell' string in the right >> >> >> >> >> pane. >> >> >> >> >> Double >> >> >> >> >> click it, replace the contents with just >> >> >> >> >> >> >> >> >> >> explorer.exe >> >> >> >> >> >> >> >> >> >> Click ok, then close the registry editor and reboot the >> >> >> >> >> machine. >> >> >> >> >> >> >> >> >> >> -- >> >> >> >> >> Best of Luck, >> >> >> >> >> >> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >> >> >> >> http://mvp.support.microsoft.com/ >> >> >> >> >> Windows help - www.rickrogers.org >> >> >> >> >> My thoughts http://rick-mvp.blogspot.com >> >> >> >> >> >> >> >> >> >> "Bruce" <Bruce@xxxxxx> wrote in message >> >> >> >> >> news:5BB8AE04-7B42-433B-8A2F-350AB2584B91@xxxxxx >> >> >> >> >> > Rick, >> >> >> >> >> > I have now determined that Vista has loaded but it will not >> >> >> >> >> > display >> >> >> >> >> > the >> >> >> >> >> > desktop. If I use Ctl-Alt-Delete I get a screen that allows >> >> >> >> >> > me >> >> >> >> >> > to >> >> >> >> >> > change >> >> >> >> >> > password (this function works) Log off or shutdown or >> >> >> >> >> > reboot >> >> >> >> >> > (all >> >> >> >> >> > of >> >> >> >> >> > these >> >> >> >> >> > work) but desktop will not display and task manager button >> >> >> >> >> > just >> >> >> >> >> > gives a >> >> >> >> >> > blank >> >> >> >> >> > blue screen like the missing desktop screen. How do I fix >> >> >> >> >> > this >> >> >> >> >> > problem. >> >> >> >> >> > Bruce >> >> >> >> >> > >> >> >> >> >> > "Bruce" wrote: >> >> >> >> >> > >> >> >> >> >> >> Rick, >> >> >> >> >> >> I have had the same problem upon trying to boot my >> >> >> >> >> >> machine. I >> >> >> >> >> >> tried >> >> >> >> >> >> the >> >> >> >> >> >> installation DVD and ran Startup repair. The program said >> >> >> >> >> >> it >> >> >> >> >> >> was >> >> >> >> >> >> repaired >> >> >> >> >> >> but >> >> >> >> >> >> I can not boot and get nothing but a blank light blue >> >> >> >> >> >> screen. >> >> >> >> >> >> I >> >> >> >> >> >> tried >> >> >> >> >> >> re-running the Startup repair program from the DVD again >> >> >> >> >> >> and >> >> >> >> >> >> it >> >> >> >> >> >> says >> >> >> >> >> >> that >> >> >> >> >> >> everything is fine. Still can not boot. In addition, from >> >> >> >> >> >> the >> >> >> >> >> >> installation >> >> >> >> >> >> DVD I can not get a command prompt that allows me to get >> >> >> >> >> >> to >> >> >> >> >> >> the >> >> >> >> >> >> C: >> >> >> >> >> >> drive >> >> >> >> >> >> on >> >> >> >> >> >> the machine. In addition, after installing SP1 all of my >> >> >> >> >> >> restore >> >> >> >> >> >> points >> >> >> >> >> >> are >> >> >> >> >> >> gone and so I can not restore either. Help would be >> >> >> >> >> >> appreciated >> >> >> >> >> >> as >> >> >> >> >> >> this >> >> >> >> >> >> is my >> >> >> >> >> >> office machine. >> >> >> >> >> >> >> >> >> >> >> >> Bruce >> >> >> >> >> >> >> >> >> >> >> >> "Rick Rogers" wrote: >> >> >> >> >> >> >> >> >> >> >> >> > Hi, >> >> >> >> >> >> > >> >> >> >> >> >> > Probably the best thing to do would be to load the Vista >> >> >> >> >> >> > DVD >> >> >> >> >> >> > and >> >> >> >> >> >> > boot >> >> >> >> >> >> > from >> >> >> >> >> >> > it, then run a startup repair. The error is indicating >> >> >> >> >> >> > that >> >> >> >> >> >> > there >> >> >> >> >> >> > is >> >> >> >> >> >> > a >> >> >> >> >> >> > problem with the file that Vista uses to load the >> >> >> >> >> >> > operating >> >> >> >> >> >> > system. >> >> >> >> >> >> > You >> >> >> >> >> >> > won't be able to successfully access any mode until it >> >> >> >> >> >> > is >> >> >> >> >> >> > repaired. >> >> >> >> >> >> > >> >> >> >> >> >> > -- >> >> >> >> >> >> > Best of Luck, >> >> >> >> >> >> > >> >> >> >> >> >> > Rick Rogers, aka "Nutcase" - Microsoft MVP >> >> >> >> >> >> > http://mvp.support.microsoft.com/ >> >> >> >> >> >> > Windows help - www.rickrogers.org >> >> >> >> >> >> > My thoughts http://rick-mvp.blogspot.com >> >> >> >> >> >> > >> >> >> >> >> >> > "Ole" <Ole@xxxxxx> wrote in message >> >> >> >> >> >> > news:54D1EF01-6E4F-48F5-BFDE-ABFB8A84C0D6@xxxxxx >> >> >> >> >> >> > > Hello all. I have a problem that I need help with. >> >> >> >> >> >> > > My elderly Mother's Vista PC isn't working, and as she >> >> >> >> >> >> > > relies >> >> >> >> >> >> > > on >> >> >> >> >> >> > > this >> >> >> >> >> >> > > for >> >> >> >> >> >> > > shopping etc I need to get it working (I am several >> >> >> >> >> >> > > hundred >> >> >> >> >> >> > > miles >> >> >> >> >> >> > > from >> >> >> >> >> >> > > her). >> >> >> >> >> >> > > The PC tried to install the latest Vista updates >> >> >> >> >> >> > > (20/2/2008) >> >> >> >> >> >> > > but >> >> >> >> >> >> > > upon >> >> >> >> >> >> > > restart she gets the message "Windows failed to >> >> >> >> >> >> > > restart - >> >> >> >> >> >> > > a >> >> >> >> >> >> > > recent >> >> >> >> >> >> > > hardware/software change may be the cause - File >> >> >> >> >> >> > > windows\system32\winload.exe >> >> >> >> >> >> > > "The selected file could not be loaded". >> >> >> >> >> >> > > She doesn't have a start in "normal mode" option. >> >> >> >> >> >> > > I have walked her through trying system repair/restore >> >> >> >> >> >> > > using >> >> >> >> >> >> > > the >> >> >> >> >> >> > > Vista >> >> >> >> >> >> > > installation Cd, but after trying to restore she gets >> >> >> >> >> >> > > the >> >> >> >> >> >> > > message; >> >> >> >> >> >> > > "system >> >> >> >> >> >> > > restore failed due to an unspecified error; >> >> >> >> >> >> > > >> >> >> >> >> >> > > "cannot create a file when that file already exists" >> >> >> >> >> >> > > (0x800700b7) >> >> >> >> >> >> > > >> >> >> >> >> >> > > We have tried 3 different restore points with the same >> >> >> >> >> >> > > result. >> >> >> >> >> >> > > Can anyone help on this? >> >> >> >> >> >> > > >> >> >> >> >> >> > >> >> >> >> >> >> > >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> |
My System Specs |
|
03-25-2008
| #22 (permalink) |
| | Re: Windows failed to start There are also the steps here: http://support.microsoft.com/kb/919529 -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Rick Rogers" <rick@xxxxxx> wrote in message news:eYNxNxsjIHA.4244@xxxxxx Quote: > Hi Bruce, > > Have you tried a chkdsk /r from the prompt? > > -- > Best of Luck, > > Rick Rogers, aka "Nutcase" - Microsoft MVP > http://mvp.support.microsoft.com/ > Windows help - www.rickrogers.org > My thoughts http://rick-mvp.blogspot.com > > "Bruce" <Bruce@xxxxxx> wrote in message > news:9ED6297C-0834-402F-B06D-00A5344F0330@xxxxxx Quote: >> Rick, >> Because I can not get to the task manager I can not run any of the task >> manager programs. >> Bruce >> >> "Rick Rogers" wrote: >> Quote: >>> Hi Bruce, >>> >>> See if you can run appwiz.cpl and then uninstall SP1 through the >>> Programs >>> and Features/View installed updates section. >>> >>> -- >>> Best of Luck, >>> >>> Rick Rogers, aka "Nutcase" - Microsoft MVP >>> http://mvp.support.microsoft.com/ >>> Windows help - www.rickrogers.org >>> My thoughts http://rick-mvp.blogspot.com >>> >>> "Bruce" <Bruce@xxxxxx> wrote in message >>> news:2BD4581D-2C6D-4F74-BDCB-D3FFB8BE4F92@xxxxxx >>> > Rick, >>> > Yes, it does load. However all of my restore points were removed by >>> > the >>> > SP1 >>> > installation so there are none to use and thus my only option is to >>> > exit. >>> > Got >>> > to love the Catch 22. >>> > Bruce >>> > >>> > "Rick Rogers" wrote: >>> > >>> >> Hi Bruce, >>> >> >>> >> Actually, I had meant through Task Manager, but first see if you can >>> >> load >>> >> rstrui.exe from the command line. >>> >> >>> >> -- >>> >> Best of Luck, >>> >> >>> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >>> >> http://mvp.support.microsoft.com/ >>> >> Windows help - www.rickrogers.org >>> >> My thoughts http://rick-mvp.blogspot.com >>> >> >>> >> "Bruce" <Bruce@xxxxxx> wrote in message >>> >> news:C7A023CE-576F-4EAE-B7E4-5E204BB15452@xxxxxx >>> >> > Rick, >>> >> > No I can not load eventvwr.msc using the cmd prompt via the boot >>> >> > disk >>> >> > and >>> >> > of >>> >> > course can do nothing in Vista except change my logon password, >>> >> > switch >>> >> > users >>> >> > (though there is only one), and log off. >>> >> > Bruce >>> >> > >>> >> > "Rick Rogers" wrote: >>> >> > >>> >> >> Can you load the event viewer? eventvwr.msc >>> >> >> >>> >> >> -- >>> >> >> Best of Luck, >>> >> >> >>> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >>> >> >> http://mvp.support.microsoft.com/ >>> >> >> Windows help - www.rickrogers.org >>> >> >> My thoughts http://rick-mvp.blogspot.com >>> >> >> >>> >> >> "Bruce" <Bruce@xxxxxx> wrote in message >>> >> >> news:02FD4FC7-D13F-4C9A-BF0B-A580222E49D3@xxxxxx >>> >> >> > Rick, >>> >> >> > Thank you for the best laugh I have had since this situation >>> >> >> > started. >>> >> >> > Not >>> >> >> > realizing that there are a multitude of blue screens my first >>> >> >> > thought >>> >> >> > was >>> >> >> > it >>> >> >> > was between a Caribbean and a Kingfisher Blue LOL. >>> >> >> > The right "arrow | enter" does not do anything so I am guessing >>> >> >> > it >>> >> >> > is >>> >> >> > not >>> >> >> > a >>> >> >> > secure deskstop blue screen. Additional input most welcome. >>> >> >> > Thanks, >>> >> >> > Bruce >>> >> >> > >>> >> >> > "Rick Rogers" wrote: >>> >> >> > >>> >> >> >> Hi, >>> >> >> >> >>> >> >> >> What sort of blue screen? The secure desktop one or a stop >>> >> >> >> error? >>> >> >> >> For >>> >> >> >> the >>> >> >> >> secure desktop, just push the right arrow once and hit <enter>. >>> >> >> >> >>> >> >> >> -- >>> >> >> >> Best of Luck, >>> >> >> >> >>> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >>> >> >> >> http://mvp.support.microsoft.com/ >>> >> >> >> Windows help - www.rickrogers.org >>> >> >> >> My thoughts http://rick-mvp.blogspot.com >>> >> >> >> >>> >> >> >> "Bruce" <Bruce@xxxxxx> wrote in message >>> >> >> >> news:3637AECC-3AD8-479E-BC80-37B8867F5D58@xxxxxx >>> >> >> >> > Rick, >>> >> >> >> > Thank you for the quick response. Unfortunately for me Task >>> >> >> >> > Manager >>> >> >> >> > will >>> >> >> >> > not >>> >> >> >> > open, I get another blue screen when I try to open the Task >>> >> >> >> > Manager. >>> >> >> >> > The >>> >> >> >> > only >>> >> >> >> > windows that work is the one to change password, etc. >>> >> >> >> > I can get to the C: drive from the cmd prompt on the >>> >> >> >> > Bootrec.exe >>> >> >> >> > containing >>> >> >> >> > install disk I downloaded. Is there any way to access regedit >>> >> >> >> > from >>> >> >> >> > the >>> >> >> >> > cmd >>> >> >> >> > prompt? I haven't used DOS in years so I am very rusty on cmd >>> >> >> >> > line >>> >> >> >> > work. >>> >> >> >> > Thanks. >>> >> >> >> > Bruce >>> >> >> >> > >>> >> >> >> > "Rick Rogers" wrote: >>> >> >> >> > >>> >> >> >> >> Hi Bruce, >>> >> >> >> >> >>> >> >> >> >> This should help: >>> >> >> >> >> >>> >> >> >> >> Hit ctrl+shift+escape to open Task Manager. On the >>> >> >> >> >> applications >>> >> >> >> >> tab, >>> >> >> >> >> click >>> >> >> >> >> 'new task'. Type regedit and click ok, the continue at the >>> >> >> >> >> prompt. >>> >> >> >> >> >>> >> >> >> >> Expand the keys in the left pane by clicking the triangles >>> >> >> >> >> at >>> >> >> >> >> left >>> >> >> >> >> to >>> >> >> >> >> reach >>> >> >> >> >> this key: >>> >> >> >> >> >>> >> >> >> >> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows >>> >> >> >> >> NT\CurrentVersion\Winlogon >>> >> >> >> >> >>> >> >> >> >> Click on this key and locate the 'shell' string in the right >>> >> >> >> >> pane. >>> >> >> >> >> Double >>> >> >> >> >> click it, replace the contents with just >>> >> >> >> >> >>> >> >> >> >> explorer.exe >>> >> >> >> >> >>> >> >> >> >> Click ok, then close the registry editor and reboot the >>> >> >> >> >> machine. >>> >> >> >> >> >>> >> >> >> >> -- >>> >> >> >> >> Best of Luck, >>> >> >> >> >> >>> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >>> >> >> >> >> http://mvp.support.microsoft.com/ >>> >> >> >> >> Windows help - www.rickrogers.org >>> >> >> >> >> My thoughts http://rick-mvp.blogspot.com >>> >> >> >> >> >>> >> >> >> >> "Bruce" <Bruce@xxxxxx> wrote in message >>> >> >> >> >> news:5BB8AE04-7B42-433B-8A2F-350AB2584B91@xxxxxx >>> >> >> >> >> > Rick, >>> >> >> >> >> > I have now determined that Vista has loaded but it will >>> >> >> >> >> > not >>> >> >> >> >> > display >>> >> >> >> >> > the >>> >> >> >> >> > desktop. If I use Ctl-Alt-Delete I get a screen that >>> >> >> >> >> > allows me >>> >> >> >> >> > to >>> >> >> >> >> > change >>> >> >> >> >> > password (this function works) Log off or shutdown or >>> >> >> >> >> > reboot >>> >> >> >> >> > (all >>> >> >> >> >> > of >>> >> >> >> >> > these >>> >> >> >> >> > work) but desktop will not display and task manager button >>> >> >> >> >> > just >>> >> >> >> >> > gives a >>> >> >> >> >> > blank >>> >> >> >> >> > blue screen like the missing desktop screen. How do I fix >>> >> >> >> >> > this >>> >> >> >> >> > problem. >>> >> >> >> >> > Bruce >>> >> >> >> >> > >>> >> >> >> >> > "Bruce" wrote: >>> >> >> >> >> > >>> >> >> >> >> >> Rick, >>> >> >> >> >> >> I have had the same problem upon trying to boot my >>> >> >> >> >> >> machine. I >>> >> >> >> >> >> tried >>> >> >> >> >> >> the >>> >> >> >> >> >> installation DVD and ran Startup repair. The program said >>> >> >> >> >> >> it >>> >> >> >> >> >> was >>> >> >> >> >> >> repaired >>> >> >> >> >> >> but >>> >> >> >> >> >> I can not boot and get nothing but a blank light blue >>> >> >> >> >> >> screen. >>> >> >> >> >> >> I >>> >> >> >> >> >> tried >>> >> >> >> >> >> re-running the Startup repair program from the DVD again >>> >> >> >> >> >> and >>> >> >> >> >> >> it >>> >> >> >> >> >> says >>> >> >> >> >> >> that >>> >> >> >> >> >> everything is fine. Still can not boot. In addition, from >>> >> >> >> >> >> the >>> >> >> >> >> >> installation >>> >> >> >> >> >> DVD I can not get a command prompt that allows me to get >>> >> >> >> >> >> to >>> >> >> >> >> >> the >>> >> >> >> >> >> C: >>> >> >> >> >> >> drive >>> >> >> >> >> >> on >>> >> >> >> >> >> the machine. In addition, after installing SP1 all of my >>> >> >> >> >> >> restore >>> >> >> >> >> >> points >>> >> >> >> >> >> are >>> >> >> >> >> >> gone and so I can not restore either. Help would be >>> >> >> >> >> >> appreciated >>> >> >> >> >> >> as >>> >> >> >> >> >> this >>> >> >> >> >> >> is my >>> >> >> >> >> >> office machine. >>> >> >> >> >> >> >>> >> >> >> >> >> Bruce >>> >> >> >> >> >> >>> >> >> >> >> >> "Rick Rogers" wrote: >>> >> >> >> >> >> >>> >> >> >> >> >> > Hi, >>> >> >> >> >> >> > >>> >> >> >> >> >> > Probably the best thing to do would be to load the >>> >> >> >> >> >> > Vista >>> >> >> >> >> >> > DVD >>> >> >> >> >> >> > and >>> >> >> >> >> >> > boot >>> >> >> >> >> >> > from >>> >> >> >> >> >> > it, then run a startup repair. The error is indicating >>> >> >> >> >> >> > that >>> >> >> >> >> >> > there >>> >> >> >> >> >> > is >>> >> >> >> >> >> > a >>> >> >> >> >> >> > problem with the file that Vista uses to load the >>> >> >> >> >> >> > operating >>> >> >> >> >> >> > system. >>> >> >> >> >> >> > You >>> >> >> >> >> >> > won't be able to successfully access any mode until it >>> >> >> >> >> >> > is >>> >> >> >> >> >> > repaired. >>> >> >> >> >> >> > >>> >> >> >> >> >> > -- >>> >> >> >> >> >> > Best of Luck, >>> >> >> >> >> >> > >>> >> >> >> >> >> > Rick Rogers, aka "Nutcase" - Microsoft MVP >>> >> >> >> >> >> > http://mvp.support.microsoft.com/ >>> >> >> >> >> >> > Windows help - www.rickrogers.org >>> >> >> >> >> >> > My thoughts http://rick-mvp.blogspot.com >>> >> >> >> >> >> > >>> >> >> >> >> >> > "Ole" <Ole@xxxxxx> wrote in message >>> >> >> >> >> >> > news:54D1EF01-6E4F-48F5-BFDE-ABFB8A84C0D6@xxxxxx >>> >> >> >> >> >> > > Hello all. I have a problem that I need help with. >>> >> >> >> >> >> > > My elderly Mother's Vista PC isn't working, and as >>> >> >> >> >> >> > > she >>> >> >> >> >> >> > > relies >>> >> >> >> >> >> > > on >>> >> >> >> >> >> > > this >>> >> >> >> >> >> > > for >>> >> >> >> >> >> > > shopping etc I need to get it working (I am several >>> >> >> >> >> >> > > hundred >>> >> >> >> >> >> > > miles >>> >> >> >> >> >> > > from >>> >> >> >> >> >> > > her). >>> >> >> >> >> >> > > The PC tried to install the latest Vista updates >>> >> >> >> >> >> > > (20/2/2008) >>> >> >> >> >> >> > > but >>> >> >> >> >> >> > > upon >>> >> >> >> >> >> > > restart she gets the message "Windows failed to >>> >> >> >> >> >> > > restart - >>> >> >> >> >> >> > > a >>> >> >> >> >> >> > > recent >>> >> >> >> >> >> > > hardware/software change may be the cause - File >>> >> >> >> >> >> > > windows\system32\winload.exe >>> >> >> >> >> >> > > "The selected file could not be loaded". >>> >> >> >> >> >> > > She doesn't have a start in "normal mode" option. >>> >> >> >> >> >> > > I have walked her through trying system >>> >> >> >> >> >> > > repair/restore >>> >> >> >> >> >> > > using >>> >> >> >> >> >> > > the >>> >> >> >> >> >> > > Vista >>> >> >> >> >> >> > > installation Cd, but after trying to restore she gets >>> >> >> >> >> >> > > the >>> >> >> >> >> >> > > message; >>> >> >> >> >> >> > > "system >>> >> >> >> >> >> > > restore failed due to an unspecified error; >>> >> >> >> >> >> > > >>> >> >> >> >> >> > > "cannot create a file when that file already exists" >>> >> >> >> >> >> > > (0x800700b7) >>> >> >> >> >> >> > > >>> >> >> >> >> >> > > We have tried 3 different restore points with the >>> >> >> >> >> >> > > same >>> >> >> >> >> >> > > result. >>> >> >> >> >> >> > > Can anyone help on this? >>> >> >> >> >> >> > > >>> >> >> >> >> >> > >>> >> >> >> >> >> > >>> >> >> >> >> >>> >> >> >> >> >>> >> >> >> >>> >> >> >> >>> >> >> >>> >> >> >>> >> >>> >> >>> >>> |
| My System Specs |
|
03-25-2008
| #23 (permalink) |
| | Re: Windows failed to start Bruce, I hear you. Unfortunately it seems your only options are to purchase a new copy or restore your PC to factory condition and wipe out your files and installed programs. Hopefully you have backed up your files to an external source. Good luck. "Bruce" <Bruce@xxxxxx> wrote in message news:A650970F-9CEB-4B0C-A738-2406D082A279@xxxxxx Quote: > Bob, > I can not access the computer or run any program on it. In other words > except for shutdown and switch user I am dead in the water. For whatever > reason Vista winload.exe can not run or at least can not find anything to > load. The Mbr is either corrupted or destroyed it appears. None of the > fixes > for either program have been able to fix it. > Because Vista was pre-loaded on the machine I do not have a Vista disk and > I > don't have a copy of Vista at all as the HD only has a partition with a > recovery program which will delete all the files currently on the HD and > restore all the crappola trial programs which I don't want or need. In > addition, even if I had a copy of Vista to re-install the KEY on the > machine > is an invalid key that requires you to call MS and register and in any > case > without entering a valid KEY on installation the option to re-install > without > deleting everything on the HD is not available. Obviously, I am not > interested in purchasing another copy of a program I already paid for. Nor > am > I really thrilled with the idea of re-installing all of my software and > then > reconfiguring every program. > Bruce > > "Bob" wrote: > Quote: >> Have you tried Winkey+R? >> ------- >> *Report back, please* >> [When responding to posts, please include the post(s) you are replying to >> so >> that others may learn and benefit from the issue] >> >> [How to ask a question] >> http://support.microsoft.com/kb/555375 >> >> "Bruce" <Bruce@xxxxxx> wrote in message >> news:9ED6297C-0834-402F-B06D-00A5344F0330@xxxxxx Quote: >> > Rick, >> > Because I can not get to the task manager I can not run any of the task >> > manager programs. >> > Bruce >> > >> > "Rick Rogers" wrote: >> > >> >> Hi Bruce, >> >> >> >> See if you can run appwiz.cpl and then uninstall SP1 through the >> >> Programs >> >> and Features/View installed updates section. >> >> >> >> -- >> >> Best of Luck, >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >> http://mvp.support.microsoft.com/ >> >> Windows help - www.rickrogers.org >> >> My thoughts http://rick-mvp.blogspot.com >> >> >> >> "Bruce" <Bruce@xxxxxx> wrote in message >> >> news:2BD4581D-2C6D-4F74-BDCB-D3FFB8BE4F92@xxxxxx >> >> > Rick, >> >> > Yes, it does load. However all of my restore points were removed by >> >> > the >> >> > SP1 >> >> > installation so there are none to use and thus my only option is to >> >> > exit. >> >> > Got >> >> > to love the Catch 22. >> >> > Bruce >> >> > >> >> > "Rick Rogers" wrote: >> >> > >> >> >> Hi Bruce, >> >> >> >> >> >> Actually, I had meant through Task Manager, but first see if you >> >> >> can >> >> >> load >> >> >> rstrui.exe from the command line. >> >> >> >> >> >> -- >> >> >> Best of Luck, >> >> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >> >> http://mvp.support.microsoft.com/ >> >> >> Windows help - www.rickrogers.org >> >> >> My thoughts http://rick-mvp.blogspot.com >> >> >> >> >> >> "Bruce" <Bruce@xxxxxx> wrote in message >> >> >> news:C7A023CE-576F-4EAE-B7E4-5E204BB15452@xxxxxx >> >> >> > Rick, >> >> >> > No I can not load eventvwr.msc using the cmd prompt via the boot >> >> >> > disk >> >> >> > and >> >> >> > of >> >> >> > course can do nothing in Vista except change my logon password, >> >> >> > switch >> >> >> > users >> >> >> > (though there is only one), and log off. >> >> >> > Bruce >> >> >> > >> >> >> > "Rick Rogers" wrote: >> >> >> > >> >> >> >> Can you load the event viewer? eventvwr.msc >> >> >> >> >> >> >> >> -- >> >> >> >> Best of Luck, >> >> >> >> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >> >> >> http://mvp.support.microsoft.com/ >> >> >> >> Windows help - www.rickrogers.org >> >> >> >> My thoughts http://rick-mvp.blogspot.com >> >> >> >> >> >> >> >> "Bruce" <Bruce@xxxxxx> wrote in message >> >> >> >> news:02FD4FC7-D13F-4C9A-BF0B-A580222E49D3@xxxxxx >> >> >> >> > Rick, >> >> >> >> > Thank you for the best laugh I have had since this situation >> >> >> >> > started. >> >> >> >> > Not >> >> >> >> > realizing that there are a multitude of blue screens my first >> >> >> >> > thought >> >> >> >> > was >> >> >> >> > it >> >> >> >> > was between a Caribbean and a Kingfisher Blue LOL. >> >> >> >> > The right "arrow | enter" does not do anything so I am >> >> >> >> > guessing >> >> >> >> > it >> >> >> >> > is >> >> >> >> > not >> >> >> >> > a >> >> >> >> > secure deskstop blue screen. Additional input most welcome. >> >> >> >> > Thanks, >> >> >> >> > Bruce >> >> >> >> > >> >> >> >> > "Rick Rogers" wrote: >> >> >> >> > >> >> >> >> >> Hi, >> >> >> >> >> >> >> >> >> >> What sort of blue screen? The secure desktop one or a stop >> >> >> >> >> error? >> >> >> >> >> For >> >> >> >> >> the >> >> >> >> >> secure desktop, just push the right arrow once and hit >> >> >> >> >> <enter>. >> >> >> >> >> >> >> >> >> >> -- >> >> >> >> >> Best of Luck, >> >> >> >> >> >> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >> >> >> >> http://mvp.support.microsoft.com/ >> >> >> >> >> Windows help - www.rickrogers.org >> >> >> >> >> My thoughts http://rick-mvp.blogspot.com >> >> >> >> >> >> >> >> >> >> "Bruce" <Bruce@xxxxxx> wrote in message >> >> >> >> >> news:3637AECC-3AD8-479E-BC80-37B8867F5D58@xxxxxx >> >> >> >> >> > Rick, >> >> >> >> >> > Thank you for the quick response. Unfortunately for me Task >> >> >> >> >> > Manager >> >> >> >> >> > will >> >> >> >> >> > not >> >> >> >> >> > open, I get another blue screen when I try to open the Task >> >> >> >> >> > Manager. >> >> >> >> >> > The >> >> >> >> >> > only >> >> >> >> >> > windows that work is the one to change password, etc. >> >> >> >> >> > I can get to the C: drive from the cmd prompt on the >> >> >> >> >> > Bootrec.exe >> >> >> >> >> > containing >> >> >> >> >> > install disk I downloaded. Is there any way to access >> >> >> >> >> > regedit >> >> >> >> >> > from >> >> >> >> >> > the >> >> >> >> >> > cmd >> >> >> >> >> > prompt? I haven't used DOS in years so I am very rusty on >> >> >> >> >> > cmd >> >> >> >> >> > line >> >> >> >> >> > work. >> >> >> >> >> > Thanks. >> >> >> >> >> > Bruce >> >> >> >> >> > >> >> >> >> >> > "Rick Rogers" wrote: >> >> >> >> >> > >> >> >> >> >> >> Hi Bruce, >> >> >> >> >> >> >> >> >> >> >> >> This should help: >> >> >> >> >> >> >> >> >> >> >> >> Hit ctrl+shift+escape to open Task Manager. On the >> >> >> >> >> >> applications >> >> >> >> >> >> tab, >> >> >> >> >> >> click >> >> >> >> >> >> 'new task'. Type regedit and click ok, the continue at the >> >> >> >> >> >> prompt. >> >> >> >> >> >> >> >> >> >> >> >> Expand the keys in the left pane by clicking the triangles >> >> >> >> >> >> at >> >> >> >> >> >> left >> >> >> >> >> >> to >> >> >> >> >> >> reach >> >> >> >> >> >> this key: >> >> >> >> >> >> >> >> >> >> >> >> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows >> >> >> >> >> >> NT\CurrentVersion\Winlogon >> >> >> >> >> >> >> >> >> >> >> >> Click on this key and locate the 'shell' string in the >> >> >> >> >> >> right >> >> >> >> >> >> pane. >> >> >> >> >> >> Double >> >> >> >> >> >> click it, replace the contents with just >> >> >> >> >> >> >> >> >> >> >> >> explorer.exe >> >> >> >> >> >> >> >> >> >> >> >> Click ok, then close the registry editor and reboot the >> >> >> >> >> >> machine. >> >> >> >> >> >> >> >> >> >> >> >> -- >> >> >> >> >> >> Best of Luck, >> >> >> >> >> >> >> >> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >> >> >> >> >> http://mvp.support.microsoft.com/ >> >> >> >> >> >> Windows help - www.rickrogers.org >> >> >> >> >> >> My thoughts http://rick-mvp.blogspot.com >> >> >> >> >> >> >> >> >> >> >> >> "Bruce" <Bruce@xxxxxx> wrote in message >> >> >> >> >> >> news:5BB8AE04-7B42-433B-8A2F-350AB2584B91@xxxxxx >> >> >> >> >> >> > Rick, >> >> >> >> >> >> > I have now determined that Vista has loaded but it will >> >> >> >> >> >> > not >> >> >> >> >> >> > display >> >> >> >> >> >> > the >> >> >> >> >> >> > desktop. If I use Ctl-Alt-Delete I get a screen that >> >> >> >> >> >> > allows >> >> >> >> >> >> > me >> >> >> >> >> >> > to >> >> >> >> >> >> > change >> >> >> >> >> >> > password (this function works) Log off or shutdown or >> >> >> >> >> >> > reboot >> >> >> >> >> >> > (all >> >> >> >> >> >> > of >> >> >> >> >> >> > these >> >> >> >> >> >> > work) but desktop will not display and task manager >> >> >> >> >> >> > button >> >> >> >> >> >> > just >> >> >> >> >> >> > gives a >> >> >> >> >> >> > blank >> >> >> >> >> >> > blue screen like the missing desktop screen. How do I >> >> >> >> >> >> > fix >> >> >> >> >> >> > this >> >> >> >> >> >> > problem. >> >> >> >> >> >> > Bruce >> >> >> >> >> >> > >> >> >> >> >> >> > "Bruce" wrote: >> >> >> >> >> >> > >> >> >> >> >> >> >> Rick, >> >> >> >> >> >> >> I have had the same problem upon trying to boot my >> >> >> >> >> >> >> machine. I >> >> >> >> >> >> >> tried >> >> >> >> >> >> >> the >> >> >> >> >> >> >> installation DVD and ran Startup repair. The program >> >> >> >> >> >> >> said >> >> >> >> >> >> >> it >> >> >> >> >> >> >> was >> >> >> >> >> >> >> repaired >> >> >> >> >> >> >> but >> >> >> >> >> >> >> I can not boot and get nothing but a blank light blue >> >> >> >> >> >> >> screen. >> >> >> >> >> >> >> I >> >> >> >> >> >> >> tried >> >> >> >> >> >> >> re-running the Startup repair program from the DVD >> >> >> >> >> >> >> again >> >> >> >> >> >> >> and >> >> >> >> >> >> >> it >> >> >> >> >> >> >> says >> >> >> >> >> >> >> that >> >> >> >> >> >> >> everything is fine. Still can not boot. In addition, >> >> >> >> >> >> >> from >> >> >> >> >> >> >> the >> >> >> >> >> >> >> installation >> >> >> >> >> >> >> DVD I can not get a command prompt that allows me to >> >> >> >> >> >> >> get >> >> >> >> >> >> >> to >> >> >> >> >> >> >> the >> >> >> >> >> >> >> C: >> >> >> >> >> >> >> drive >> >> >> >> >> >> >> on >> >> >> >> >> >> >> the machine. In addition, after installing SP1 all of >> >> >> >> >> >> >> my >> >> >> >> >> >> >> restore >> >> >> >> >> >> >> points >> >> >> >> >> >> >> are >> >> >> >> >> >> >> gone and so I can not restore either. Help would be >> >> >> >> >> >> >> appreciated >> >> >> >> >> >> >> as >> >> >> >> >> >> >> this >> >> >> >> >> >> >> is my >> >> >> >> >> >> >> office machine. >> >> >> >> >> >> >> >> >> >> >> >> >> >> Bruce >> >> >> >> >> >> >> >> >> >> >> >> >> >> "Rick Rogers" wrote: >> >> >> >> >> >> >> >> >> >> >> >> >> >> > Hi, >> >> >> >> >> >> >> > >> >> >> >> >> >> >> > Probably the best thing to do would be to load the >> >> >> >> >> >> >> > Vista >> >> >> >> >> >> >> > DVD >> >> >> >> >> >> >> > and >> >> >> >> >> >> >> > boot >> >> >> >> >> >> >> > from >> >> >> >> >> >> >> > it, then run a startup repair. The error is >> >> >> >> >> >> >> > indicating >> >> >> >> >> >> >> > that >> >> >> >> >> >> >> > there >> >> >> >> >> >> >> > is >> >> >> >> >> >> >> > a >> >> >> >> >> >> >> > problem with the file that Vista uses to load the >> >> >> >> >> >> >> > operating >> >> >> >> >> >> >> > system. >> >> >> >> >> >> >> > You >> >> >> >> >> >> >> > won't be able to successfully access any mode until >> >> >> >> >> >> >> > it >> >> >> >> >> >> >> > is >> >> >> >> >> >> >> > repaired. >> >> >> >> >> >> >> > >> >> >> >> >> >> >> > -- >> >> >> >> >> >> >> > Best of Luck, >> >> >> >> >> >> >> > >> >> >> >> >> >> >> > Rick Rogers, aka "Nutcase" - Microsoft MVP >> >> >> >> >> >> >> > http://mvp.support.microsoft.com/ >> >> >> >> >> >> >> > Windows help - www.rickrogers.org >> >> >> >> >> >> >> > My thoughts http://rick-mvp.blogspot.com >> >> >> >> >> >> >> > >> >> >> >> >> >> >> > "Ole" <Ole@xxxxxx> wrote in >> >> >> >> >> >> >> > message >> >> >> >> >> >> >> > news:54D1EF01-6E4F-48F5-BFDE-ABFB8A84C0D6@xxxxxx >> >> >> >> >> >> >> > > Hello all. I have a problem that I need help with. >> >> >> >> >> >> >> > > My elderly Mother's Vista PC isn't working, and as >> >> >> >> >> >> >> > > she >> >> >> >> >> >> >> > > relies >> >> >> >> >> >> >> > > on >> >> >> >> >> >> >> > > this >> >> >> >> >> >> >> > > for >> >> >> >> >> >> >> > > shopping etc I need to get it working (I am several >> >> >> >> >> >> >> > > hundred >> >> >> >> >> >> >> > > miles >> >> >> >> >> >> >> > > from >> >> >> >> >> >> >> > > her). >> >> >> >> >> >> >> > > The PC tried to install the latest Vista updates >> >> >> >> >> >> >> > > (20/2/2008) >> >> >> >> >> >> >> > > but >> >> >> >> >> >> >> > > upon |
| My System Specs |
|
03-25-2008
| #24 (permalink) |
| | Re: Windows failed to start Rick, The steps in kb/919529 do not work. I get a message that Bootsect.exe is not recognized as an executable or batch file error message. chkdsk /r does not work. I get an error message that the disk can not be locked and the disk is protected. I guess you would have to be able to get to the command prompt from within the Vista installation for these to work. From the boot disk they certainly do not for me. I really appreciate your continued help. If nothing else I am learning all kinds of neat stuff that doesn't work LOL. I have ordered a new copy of Vista Home Premium and now I suppose I will need to figure out how to install over the old version and retain my installed programs and their registration in the registry so I can use them. I do have a current backup but the program I used, Acronis, doesn't work if you can't get to the hard drive through Windows and the Boot Disk I made with it will only allow me to permanently erase a HD not reach the backup software. So much for backups - will be looking for a better backup solution also. Any further suggestions or information on re-installing using a new copy and new key would be most appreciated. Bruce "Rick Rogers" wrote: Quote: > There are also the steps here: > http://support.microsoft.com/kb/919529 > > -- > Best of Luck, > > Rick Rogers, aka "Nutcase" - Microsoft MVP > http://mvp.support.microsoft.com/ > Windows help - www.rickrogers.org > My thoughts http://rick-mvp.blogspot.com > > "Rick Rogers" <rick@xxxxxx> wrote in message > news:eYNxNxsjIHA.4244@xxxxxx Quote: > > Hi Bruce, > > > > Have you tried a chkdsk /r from the prompt? > > > > -- > > Best of Luck, > > > > Rick Rogers, aka "Nutcase" - Microsoft MVP > > http://mvp.support.microsoft.com/ > > Windows help - www.rickrogers.org > > My thoughts http://rick-mvp.blogspot.com > > > > "Bruce" <Bruce@xxxxxx> wrote in message > > news:9ED6297C-0834-402F-B06D-00A5344F0330@xxxxxx Quote: > >> Rick, > >> Because I can not get to the task manager I can not run any of the task > >> manager programs. > >> Bruce > >> > >> "Rick Rogers" wrote: > >> > >>> Hi Bruce, > >>> > >>> See if you can run appwiz.cpl and then uninstall SP1 through the > >>> Programs > >>> and Features/View installed updates section. > >>> > >>> -- > >>> Best of Luck, > >>> > >>> Rick Rogers, aka "Nutcase" - Microsoft MVP > >>> http://mvp.support.microsoft.com/ > >>> Windows help - www.rickrogers.org > >>> My thoughts http://rick-mvp.blogspot.com > >>> > >>> "Bruce" <Bruce@xxxxxx> wrote in message > >>> news:2BD4581D-2C6D-4F74-BDCB-D3FFB8BE4F92@xxxxxx > >>> > Rick, > >>> > Yes, it does load. However all of my restore points were removed by > >>> > the > >>> > SP1 > >>> > installation so there are none to use and thus my only option is to > >>> > exit. > >>> > Got > >>> > to love the Catch 22. > >>> > Bruce > >>> > > >>> > "Rick Rogers" wrote: > >>> > > >>> >> Hi Bruce, > >>> >> > >>> >> Actually, I had meant through Task Manager, but first see if you can > >>> >> load > >>> >> rstrui.exe from the command line. > >>> >> > >>> >> -- > >>> >> Best of Luck, > >>> >> > >>> >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >>> >> http://mvp.support.microsoft.com/ > >>> >> Windows help - www.rickrogers.org > >>> >> My thoughts http://rick-mvp.blogspot.com > >>> >> > >>> >> "Bruce" <Bruce@xxxxxx> wrote in message > >>> >> news:C7A023CE-576F-4EAE-B7E4-5E204BB15452@xxxxxx > >>> >> > Rick, > >>> >> > No I can not load eventvwr.msc using the cmd prompt via the boot > >>> >> > disk > >>> >> > and > >>> >> > of > >>> >> > course can do nothing in Vista except change my logon password, > >>> >> > switch > >>> >> > users > >>> >> > (though there is only one), and log off. > >>> >> > Bruce > >>> >> > > >>> >> > "Rick Rogers" wrote: > >>> >> > > >>> >> >> Can you load the event viewer? eventvwr.msc > >>> >> >> > >>> >> >> -- > >>> >> >> Best of Luck, > >>> >> >> > >>> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >>> >> >> http://mvp.support.microsoft.com/ > >>> >> >> Windows help - www.rickrogers.org > >>> >> >> My thoughts http://rick-mvp.blogspot.com > >>> >> >> > >>> >> >> "Bruce" <Bruce@xxxxxx> wrote in message > >>> >> >> news:02FD4FC7-D13F-4C9A-BF0B-A580222E49D3@xxxxxx > >>> >> >> > Rick, > >>> >> >> > Thank you for the best laugh I have had since this situation > >>> >> >> > started. > >>> >> >> > Not > >>> >> >> > realizing that there are a multitude of blue screens my first > >>> >> >> > thought > >>> >> >> > was > >>> >> >> > it > >>> >> >> > was between a Caribbean and a Kingfisher Blue LOL. > >>> >> >> > The right "arrow | enter" does not do anything so I am guessing > >>> >> >> > it > >>> >> >> > is > >>> >> >> > not > >>> >> >> > a > >>> >> >> > secure deskstop blue screen. Additional input most welcome. > >>> >> >> > Thanks, > >>> >> >> > Bruce > >>> >> >> > > >>> >> >> > "Rick Rogers" wrote: > >>> >> >> > > >>> >> >> >> Hi, > >>> >> >> >> > >>> >> >> >> What sort of blue screen? The secure desktop one or a stop > >>> >> >> >> error? > >>> >> >> >> For > >>> >> >> >> the > >>> >> >> >> secure desktop, just push the right arrow once and hit <enter>. > >>> >> >> >> > >>> >> >> >> -- > >>> >> >> >> Best of Luck, > >>> >> >> >> > >>> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >>> >> >> >> http://mvp.support.microsoft.com/ > >>> >> >> >> Windows help - www.rickrogers.org > >>> >> >> >> My thoughts http://rick-mvp.blogspot.com > >>> >> >> >> > >>> >> >> >> "Bruce" <Bruce@xxxxxx> wrote in message > >>> >> >> >> news:3637AECC-3AD8-479E-BC80-37B8867F5D58@xxxxxx > >>> >> >> >> > Rick, > >>> >> >> >> > Thank you for the quick response. Unfortunately for me Task > >>> >> >> >> > Manager > >>> >> >> >> > will > >>> >> >> >> > not > >>> >> >> >> > open, I get another blue screen when I try to open the Task > >>> >> >> >> > Manager. > >>> >> >> >> > The > >>> >> >> >> > only > >>> >> >> >> > windows that work is the one to change password, etc. > >>> >> >> >> > I can get to the C: drive from the cmd prompt on the > >>> >> >> >> > Bootrec.exe > >>> >> >> >> > containing > >>> >> >> >> > install disk I downloaded. Is there any way to access regedit > >>> >> >> >> > from > >>> >> >> >> > the > >>> >> >> >> > cmd > >>> >> >> >> > prompt? I haven't used DOS in years so I am very rusty on cmd > >>> >> >> >> > line > >>> >> >> >> > work. > >>> >> >> >> > Thanks. > >>> >> >> >> > Bruce > >>> >> >> >> > > >>> >> >> >> > "Rick Rogers" wrote: > >>> >> >> >> > > >>> >> >> >> >> Hi Bruce, > >>> >> >> >> >> > >>> >> >> >> >> This should help: > >>> >> >> >> >> > >>> >> >> >> >> Hit ctrl+shift+escape to open Task Manager. On the > >>> >> >> >> >> applications > >>> >> >> >> >> tab, > >>> >> >> >> >> click > >>> >> >> >> >> 'new task'. Type regedit and click ok, the continue at the > >>> >> >> >> >> prompt. > >>> >> >> >> >> > >>> >> >> >> >> Expand the keys in the left pane by clicking the triangles > >>> >> >> >> >> at > >>> >> >> >> >> left > >>> >> >> >> >> to > >>> >> >> >> >> reach > >>> >> >> >> >> this key: > >>> >> >> >> >> > >>> >> >> >> >> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows > >>> >> >> >> >> NT\CurrentVersion\Winlogon > >>> >> >> >> >> > >>> >> >> >> >> Click on this key and locate the 'shell' string in the right > >>> >> >> >> >> pane. > >>> >> >> >> >> Double > >>> >> >> >> >> click it, replace the contents with just > >>> >> >> >> >> > >>> >> >> >> >> explorer.exe > >>> >> >> >> >> > >>> >> >> >> >> Click ok, then close the registry editor and reboot the > >>> >> >> >> >> machine. > >>> >> >> >> >> > >>> >> >> >> >> -- > >>> >> >> >> >> Best of Luck, > >>> >> >> >> >> > >>> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >>> >> >> >> >> http://mvp.support.microsoft.com/ > >>> >> >> >> >> Windows help - www.rickrogers.org > >>> >> >> >> >> My thoughts http://rick-mvp.blogspot.com > >>> >> >> >> >> > >>> >> >> >> >> "Bruce" <Bruce@xxxxxx> wrote in message > >>> >> >> >> >> news:5BB8AE04-7B42-433B-8A2F-350AB2584B91@xxxxxx > >>> >> >> >> >> > Rick, > >>> >> >> >> >> > I have now determined that Vista has loaded but it will > >>> >> >> >> >> > not > >>> >> >> >> >> > display > >>> >> >> >> >> > the > >>> >> >> >> >> > desktop. If I use Ctl-Alt-Delete I get a screen that > >>> >> >> >> >> > allows me > >>> >> >> >> >> > to > >>> >> >> >> >> > change > >>> >> >> >> >> > password (this function works) Log off or shutdown or > >>> >> >> >> >> > reboot > >>> >> >> >> >> > (all > >>> >> >> >> >> > of > >>> >> >> >> >> > these > >>> >> >> >> >> > work) but desktop will not display and task manager button > >>> >> >> >> >> > just > >>> >> >> >> >> > gives a > >>> >> >> >> >> > blank > >>> >> >> >> >> > blue screen like the missing desktop screen. How do I fix > >>> >> >> >> >> > this > >>> >> >> >> >> > problem. > >>> >> >> >> >> > Bruce > >>> >> >> >> >> > > >>> >> >> >> >> > "Bruce" wrote: > >>> >> >> >> >> > > >>> >> >> >> >> >> Rick, > >>> >> >> >> >> >> I have had the same problem upon trying to boot my > >>> >> >> >> >> >> machine. I > >>> >> >> >> >> >> tried > >>> >> >> >> >> >> the > >>> >> >> >> >> >> installation DVD and ran Startup repair. The program said > >>> >> >> >> >> >> it > >>> >> >> >> >> >> was > >>> >> >> >> >> >> repaired > >>> >> >> >> >> >> but > >>> >> >> >> >> >> I can not boot and get nothing but a blank light blue > >>> >> >> >> >> >> screen. > >>> >> >> >> >> >> I > >>> >> >> >> >> >> tried > >>> >> >> >> >> >> re-running the Startup repair program from the DVD again > >>> >> >> >> >> >> and > >>> >> >> >> >> >> it > >>> >> >> >> >> >> says > >>> >> >> >> >> >> that > >>> >> >> >> >> >> everything is fine. Still can not boot. In addition, from > >>> >> >> >> >> >> the > >>> >> >> >> >> >> installation > >>> >> >> >> >> >> DVD I can not get a command prompt that allows me to get > >>> >> >> >> >> >> to > >>> >> >> >> >> >> the > >>> >> >> >> >> >> C: > >>> >> >> >> >> >> drive > >>> >> >> >> >> >> on > >>> >> >> >> >> >> the machine. In addition, after installing SP1 all of my > >>> >> >> >> >> >> restore > >>> >> >> >> >> >> points > >>> >> >> >> >> >> are > >>> >> >> >> >> >> gone and so I can not restore either. Help would be > >>> >> >> >> >> >> appreciated > >>> >> >> >> >> >> as > >>> >> >> >> >> >> this > >>> >> >> >> >> >> is my > >>> >> >> >> >> >> office machine. > >>> >> >> >> >> >> > >>> >> >> >> >> >> Bruce > >>> >> >> >> >> >> > >>> >> >> >> >> >> "Rick Rogers" wrote: > >>> >> >> >> >> >> > >>> >> >> >> >> >> > Hi, > >>> >> >> >> >> >> > > >>> >> >> >> >> >> > Probably the best thing to do would be to load the > >>> >> >> >> >> >> > Vista > >>> >> >> >> >> >> > DVD > >>> >> >> >> >> >> > and > >>> >> >> >> >> >> > boot > >>> >> >> >> >> >> > from > >>> >> >> >> >> >> > it, then run a startup repair. The error is indicating > >>> >> >> >> >> >> > that > >>> >> >> >> >> >> > there > >>> >> >> >> >> >> > is > >>> >> >> >> >> >> > a > >>> >> >> >> >> >> > problem with the file that Vista uses to load the > >>> >> >> >> >> >> > operating > >>> >> >> >> >> >> > system. > >>> >> >> >> >> >> > You > >>> >> >> >> >> >> > won't be able to successfully access any mode until it > >>> >> >> >> >> >> > is > >>> >> >> >> >> >> > repaired. > >>> >> >> >> >> >> > > >>> >> >> >> >> >> > -- > >>> >> >> >> >> >> > Best of Luck, > >>> >> >> >> >> >> > > >>> >> >> >> >> >> > Rick Rogers, aka "Nutcase" - Microsoft MVP |
| My System Specs |
|
03-26-2008
| #25 (permalink) |
| | Re: Windows failed to start Hi Bruce, Actually, once you have a Vista disk to boot from, you should be able to run the bootsec repairs in that article as you will be logged into that installation after booting and loading the recovery console. If all else fails, just install without formatting. The old installation will be moved to a windows.old folder so that you can retrieve any data. Programs would need to be reinstalled. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Bruce" <Bruce@xxxxxx> wrote in message news:E737A599-CD39-43E0-8576-D0078D273144@xxxxxx Quote: > Rick, > The steps in kb/919529 do not work. I get a message that Bootsect.exe is > not > recognized as an executable or batch file error message. > chkdsk /r does not work. I get an error message that the disk can not be > locked and the disk is protected. > I guess you would have to be able to get to the command prompt from within > the Vista installation for these to work. From the boot disk they > certainly > do not for me. > I really appreciate your continued help. If nothing else I am learning all > kinds of neat stuff that doesn't work LOL. > I have ordered a new copy of Vista Home Premium and now I suppose I will > need to figure out how to install over the old version and retain my > installed programs and their registration in the registry so I can use > them. > I do have a current backup but the program I used, Acronis, doesn't work > if > you can't get to the hard drive through Windows and the Boot Disk I made > with > it will only allow me to permanently erase a HD not reach the backup > software. So much for backups - will be looking for a better backup > solution > also. > Any further suggestions or information on re-installing using a new copy > and > new key would be most appreciated. > Bruce > > "Rick Rogers" wrote: > Quote: >> There are also the steps here: >> http://support.microsoft.com/kb/919529 >> >> -- >> Best of Luck, >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> http://mvp.support.microsoft.com/ >> Windows help - www.rickrogers.org >> My thoughts http://rick-mvp.blogspot.com >> >> "Rick Rogers" <rick@xxxxxx> wrote in message >> news:eYNxNxsjIHA.4244@xxxxxx Quote: >> > Hi Bruce, >> > >> > Have you tried a chkdsk /r from the prompt? >> > >> > -- >> > Best of Luck, >> > >> > Rick Rogers, aka "Nutcase" - Microsoft MVP >> > http://mvp.support.microsoft.com/ >> > Windows help - www.rickrogers.org >> > My thoughts http://rick-mvp.blogspot.com >> > >> > "Bruce" <Bruce@xxxxxx> wrote in message >> > news:9ED6297C-0834-402F-B06D-00A5344F0330@xxxxxx >> >> Rick, >> >> Because I can not get to the task manager I can not run any of the >> >> task >> >> manager programs. >> >> Bruce >> >> >> >> "Rick Rogers" wrote: >> >> >> >>> Hi Bruce, >> >>> >> >>> See if you can run appwiz.cpl and then uninstall SP1 through the >> >>> Programs >> >>> and Features/View installed updates section. >> >>> >> >>> -- >> >>> Best of Luck, >> >>> >> >>> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >>> http://mvp.support.microsoft.com/ >> >>> Windows help - www.rickrogers.org >> >>> My thoughts http://rick-mvp.blogspot.com >> >>> >> >>> "Bruce" <Bruce@xxxxxx> wrote in message >> >>> news:2BD4581D-2C6D-4F74-BDCB-D3FFB8BE4F92@xxxxxx >> >>> > Rick, >> >>> > Yes, it does load. However all of my restore points were removed by >> >>> > the >> >>> > SP1 >> >>> > installation so there are none to use and thus my only option is to >> >>> > exit. >> >>> > Got >> >>> > to love the Catch 22. >> >>> > Bruce >> >>> > >> >>> > "Rick Rogers" wrote: >> >>> > >> >>> >> Hi Bruce, >> >>> >> >> >>> >> Actually, I had meant through Task Manager, but first see if you >> >>> >> can >> >>> >> load >> >>> >> rstrui.exe from the command line. >> >>> >> >> >>> >> -- >> >>> >> Best of Luck, >> >>> >> >> >>> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >>> >> http://mvp.support.microsoft.com/ >> >>> >> Windows help - www.rickrogers.org >> >>> >> My thoughts http://rick-mvp.blogspot.com >> >>> >> >> >>> >> "Bruce" <Bruce@xxxxxx> wrote in message >> >>> >> news:C7A023CE-576F-4EAE-B7E4-5E204BB15452@xxxxxx >> >>> >> > Rick, >> >>> >> > No I can not load eventvwr.msc using the cmd prompt via the boot >> >>> >> > disk >> >>> >> > and >> >>> >> > of >> >>> >> > course can do nothing in Vista except change my logon password, >> >>> >> > switch >> >>> >> > users >> >>> >> > (though there is only one), and log off. >> >>> >> > Bruce >> >>> >> > >> >>> >> > "Rick Rogers" wrote: >> >>> >> > >> >>> >> >> Can you load the event viewer? eventvwr.msc >> >>> >> >> >> >>> >> >> -- >> >>> >> >> Best of Luck, >> >>> >> >> >> >>> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >>> >> >> http://mvp.support.microsoft.com/ >> >>> >> >> Windows help - www.rickrogers.org >> >>> >> >> My thoughts http://rick-mvp.blogspot.com >> >>> >> >> >> >>> >> >> "Bruce" <Bruce@xxxxxx> wrote in message >> >>> >> >> news:02FD4FC7-D13F-4C9A-BF0B-A580222E49D3@xxxxxx >> >>> >> >> > Rick, >> >>> >> >> > Thank you for the best laugh I have had since this situation >> >>> >> >> > started. >> >>> >> >> > Not >> >>> >> >> > realizing that there are a multitude of blue screens my first >> >>> >> >> > thought >> >>> >> >> > was >> >>> >> >> > it >> >>> >> >> > was between a Caribbean and a Kingfisher Blue LOL. >> >>> >> >> > The right "arrow | enter" does not do anything so I am >> >>> >> >> > guessing >> >>> >> >> > it >> >>> >> >> > is >> >>> >> >> > not >> >>> >> >> > a >> >>> >> >> > secure deskstop blue screen. Additional input most welcome. >> >>> >> >> > Thanks, >> >>> >> >> > Bruce >> >>> >> >> > >> >>> >> >> > "Rick Rogers" wrote: >> >>> >> >> > >> >>> >> >> >> Hi, >> >>> >> >> >> >> >>> >> >> >> What sort of blue screen? The secure desktop one or a stop >> >>> >> >> >> error? >> >>> >> >> >> For >> >>> >> >> >> the >> >>> >> >> >> secure desktop, just push the right arrow once and hit >> >>> >> >> >> <enter>. >> >>> >> >> >> >> >>> >> >> >> -- >> >>> >> >> >> Best of Luck, >> >>> >> >> >> >> >>> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >>> >> >> >> http://mvp.support.microsoft.com/ >> >>> >> >> >> Windows help - www.rickrogers.org >> >>> >> >> >> My thoughts http://rick-mvp.blogspot.com >> >>> >> >> >> >> >>> >> >> >> "Bruce" <Bruce@xxxxxx> wrote in message >> >>> >> >> >> news:3637AECC-3AD8-479E-BC80-37B8867F5D58@xxxxxx >> >>> >> >> >> > Rick, >> >>> >> >> >> > Thank you for the quick response. Unfortunately for me >> >>> >> >> >> > Task >> >>> >> >> >> > Manager >> >>> >> >> >> > will >> >>> >> >> >> > not >> >>> >> >> >> > open, I get another blue screen when I try to open the >> >>> >> >> >> > Task >> >>> >> >> >> > Manager. >> >>> >> >> >> > The >> >>> >> >> >> > only >> >>> >> >> >> > windows that work is the one to change password, etc. >> >>> >> >> >> > I can get to the C: drive from the cmd prompt on the >> >>> >> >> >> > Bootrec.exe >> >>> >> >> >> > containing >> >>> >> >> >> > install disk I downloaded. Is there any way to access >> >>> >> >> >> > regedit >> >>> >> >> >> > from >> >>> >> >> >> > the >> >>> >> >> >> > cmd >> >>> >> >> >> > prompt? I haven't used DOS in years so I am very rusty on >> >>> >> >> >> > cmd >> >>> >> >> >> > line >> >>> >> >> >> > work. >> >>> >> >> >> > Thanks. >> >>> >> >> >> > Bruce >> >>> >> >> >> > >> >>> >> >> >> > "Rick Rogers" wrote: >> >>> >> >> >> > >> >>> >> >> >> >> Hi Bruce, >> >>> >> >> >> >> >> >>> >> >> >> >> This should help: >> >>> >> >> >> >> >> >>> >> >> >> >> Hit ctrl+shift+escape to open Task Manager. On the >> >>> >> >> >> >> applications >> >>> >> >> >> >> tab, >> >>> >> >> >> >> click >> >>> >> >> >> >> 'new task'. Type regedit and click ok, the continue at >> >>> >> >> >> >> the >> >>> >> >> >> >> prompt. >> >>> >> >> >> >> >> >>> >> >> >> >> Expand the keys in the left pane by clicking the >> >>> >> >> >> >> triangles >> >>> >> >> >> >> at >> >>> >> >> >> >> left >> >>> >> >> >> >> to >> >>> >> >> >> >> reach >> >>> >> >> >> >> this key: >> >>> >> >> >> >> >> >>> >> >> >> >> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows >> >>> >> >> >> >> NT\CurrentVersion\Winlogon >> >>> >> >> >> >> >> >>> >> >> >> >> Click on this key and locate the 'shell' string in the >> >>> >> >> >> >> right >> >>> >> >> >> >> pane. >> >>> >> >> >> >> Double >> >>> >> >> >> >> click it, replace the contents with just >> >>> >> >> >> >> >> >>> >> >> >> >> explorer.exe >> >>> >> >> >> >> >> >>> >> >> >> >> Click ok, then close the registry editor and reboot the >> >>> >> >> >> >> machine. >> >>> >> >> >> >> >> >>> >> >> >> >> -- >> >>> >> >> >> >> Best of Luck, >> >>> >> >> >> >> >> >>> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >>> >> >> >> >> http://mvp.support.microsoft.com/ >> >>> >> >> >> >> Windows help - www.rickrogers.org >> >>> >> >> >> >> My thoughts http://rick-mvp.blogspot.com >> >>> >> >> >> >> >> >>> >> >> >> >> "Bruce" <Bruce@xxxxxx> wrote in >> >>> >> >> >> >> message >> >>> >> >> >> >> news:5BB8AE04-7B42-433B-8A2F-350AB2584B91@xxxxxx >> >>> >> >> >> >> > Rick, >> >>> >> >> >> >> > I have now determined that Vista has loaded but it will >> >>> >> >> >> >> > not >> >>> >> >> >> >> > display >> >>> >> >> >> >> > the >> >>> >> >> >> >> > desktop. If I use Ctl-Alt-Delete I get a screen that >> >>> >> >> >> >> > allows me >> >>> >> >> >> >> > to >> >>> >> >> >> >> > change >> >>> >> >> >> >> > password (this function works) Log off or shutdown or >> >>> >> >> >> >> > reboot >> >>> >> >> >> >> > (all >> >>> >> >> >> >> > of >> >>> >> >> >> >> > these >> >>> >> >> >> >> > work) but desktop will not display and task manager >> >>> >> >> >> >> > button >> >>> >> >> >> >> > just >> >>> >> >> >> >> > gives a >> >>> >> >> >> >> > blank >> >>> >> >> >> >> > blue screen like the missing desktop screen. How do I >> >>> >> >> >> >> > fix >> >>> >> >> >> >> > this >> >>> >> >> >> >> > problem. >> >>> >> >> >> >> > Bruce >> >>> >> >> >> >> > >> >>> >> >> >> >> > "Bruce" wrote: >> >>> >> >> >> >> > >> >>> >> >> >> >> >> Rick, >> >>> >> >> >> >> >> I have had the same problem upon trying to boot my >> >>> >> >> >> >> >> machine. I >> >>> >> >> >> >> >> tried >> >>> >> >> >> >> >> the >> >>> >> >> >> >> >> installation DVD and ran Startup repair. The program >> >>> >> >> >> >> >> said >> >>> >> >> >> >> >> it >> >>> >> >> >> >> >> was >> >>> >> >> >> >> >> repaired >> >>> >> >> >> >> >> but >> >>> >> >> >> >> >> I can not boot and get nothing but a blank light blue >> >>> >> >> >> >> >> screen. >> >>> >> >> >> >> >> I >> >>> >> >> >> >> >> tried >> >>> >> >> >> >> >> re-running the Startup repair program from the DVD >> >>> >> >> >> >> >> again >> >>> >> >> >> >> >> and >> >>> >> >> >> >> >> it >> >>> >> >> >> >> >> says >> >>> >> >> >> >> >> that >> >>> >> >> >> >> >> everything is fine. Still can not boot. In addition, >> >>> >> >> >> >> >> from >> >>> >> >> >> >> >> the >> >>> >> >> >> >> >> installation >> >>> >> >> >> >> >> DVD I can not get a command prompt that allows me to >> >>> >> >> >> >> >> get >> >>> >> >> >> >> >> to >> >>> >> >> >> >> >> the >> >>> >> >> >> >> >> C: >> >>> >> >> >> >> >> drive >> >>> >> >> >> >> >> on >> >>> >> >> >> >> >> the machine. In addition, after installing SP1 all of >> >>> >> >> >> >> >> my >> >>> >> >> >> >> >> restore >> >>> >> >> >> >> >> points >> >>> >> >> >> >> >> are >> >>> >> >> >> >> >> gone and so I can not restore either. Help would be >> >>> >> >> >> >> >> appreciated >> >>> >> >> >> >> >> as >> >>> >> >> >> >> >> this >> >>> >> >> >> >> >> is my >> >>> >> >> >> >> >> office machine. >> >>> >> >> >> >> >> >> >>> >> >> >> >> >> Bruce >> >>> >> >> >> >> >> >> >>> >> >> >> >> >> "Rick Rogers" wrote: >> >>> >> >> >> >> >> >> >>> >> >> >> >> >> > Hi, >> >>> >> >> >> >> >> > >> >>> >> >> >> >> >> > Probably the best thing to do would be to load the >> >>> >> >> >> >> >> > Vista >> >>> >> >> >> >> >> > DVD >> >>> >> >> >> >> >> > and >> >>> >> >> >> >> >> > boot >> >>> >> >> >> >> >> > from >> >>> >> >> >> >> >> > it, then run a startup repair. The error is >> >>> >> >> >> >> >> > indicating >> >>> >> >> >> >> >> > that >> >>> >> >> >> >> >> > there >> >>> >> >> >> >> >> > is >> >>> >> >> >> >> >> > a >> >>> >> >> >> >> >> > problem with the file that Vista uses to load the >> >>> >> >> >> >> >> > operating >> >>> >> >> >> >> >> > system. >> >>> >> >> >> >> >> > You >> >>> >> >> >> >> >> > won't be able to successfully access any mode until >> >>> >> >> >> >> >> > it >> >>> >> >> >> >> >> > is >> >>> >> >> >> >> >> > repaired. >> >>> >> >> >> >> >> > >> >>> >> >> >> >> >> > -- >> >>> >> >> >> >> >> > Best of Luck, >> >>> >> >> >> >> >> > >> >>> >> >> >> >> >> > Rick Rogers, aka "Nutcase" - Microsoft MVP |
| My System Specs |
|
03-26-2008
| #26 (permalink) |
| | Re: Windows failed to start Rick, Thank you for your time and assistance. I will let you know how it goes once the new copy of Vista arrives. Got to love how MS increases sales ;>) Bruce "Rick Rogers" wrote: Quote: > Hi Bruce, > > Actually, once you have a Vista disk to boot from, you should be able to run > the bootsec repairs in that article as you will be logged into that > installation after booting and loading the recovery console. > > If all else fails, just install without formatting. The old installation > will be moved to a windows.old folder so that you can retrieve any data. > Programs would need to be reinstalled. > > -- > Best of Luck, > > Rick Rogers, aka "Nutcase" - Microsoft MVP > http://mvp.support.microsoft.com/ > Windows help - www.rickrogers.org > My thoughts http://rick-mvp.blogspot.com > > "Bruce" <Bruce@xxxxxx> wrote in message > news:E737A599-CD39-43E0-8576-D0078D273144@xxxxxx Quote: > > Rick, > > The steps in kb/919529 do not work. I get a message that Bootsect.exe is > > not > > recognized as an executable or batch file error message. > > chkdsk /r does not work. I get an error message that the disk can not be > > locked and the disk is protected. > > I guess you would have to be able to get to the command prompt from within > > the Vista installation for these to work. From the boot disk they > > certainly > > do not for me. > > I really appreciate your continued help. If nothing else I am learning all > > kinds of neat stuff that doesn't work LOL. > > I have ordered a new copy of Vista Home Premium and now I suppose I will > > need to figure out how to install over the old version and retain my > > installed programs and their registration in the registry so I can use > > them. > > I do have a current backup but the program I used, Acronis, doesn't work > > if > > you can't get to the hard drive through Windows and the Boot Disk I made > > with > > it will only allow me to permanently erase a HD not reach the backup > > software. So much for backups - will be looking for a better backup > > solution > > also. > > Any further suggestions or information on re-installing using a new copy > > and > > new key would be most appreciated. > > Bruce > > > > "Rick Rogers" wrote: > > Quote: > >> There are also the steps here: > >> http://support.microsoft.com/kb/919529 > >> > >> -- > >> Best of Luck, > >> > >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> http://mvp.support.microsoft.com/ > >> Windows help - www.rickrogers.org > >> My thoughts http://rick-mvp.blogspot.com > >> > >> "Rick Rogers" <rick@xxxxxx> wrote in message > >> news:eYNxNxsjIHA.4244@xxxxxx > >> > Hi Bruce, > >> > > >> > Have you tried a chkdsk /r from the prompt? > >> > > >> > -- > >> > Best of Luck, > >> > > >> > Rick Rogers, aka "Nutcase" - Microsoft MVP > >> > http://mvp.support.microsoft.com/ > >> > Windows help - www.rickrogers.org > >> > My thoughts http://rick-mvp.blogspot.com > >> > > >> > "Bruce" <Bruce@xxxxxx> wrote in message > >> > news:9ED6297C-0834-402F-B06D-00A5344F0330@xxxxxx > >> >> Rick, > >> >> Because I can not get to the task manager I can not run any of the > >> >> task > >> >> manager programs. > >> >> Bruce > >> >> > >> >> "Rick Rogers" wrote: > >> >> > >> >>> Hi Bruce, > >> >>> > >> >>> See if you can run appwiz.cpl and then uninstall SP1 through the > >> >>> Programs > >> >>> and Features/View installed updates section. > >> >>> > >> >>> -- > >> >>> Best of Luck, > >> >>> > >> >>> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> >>> http://mvp.support.microsoft.com/ > >> >>> Windows help - www.rickrogers.org > >> >>> My thoughts http://rick-mvp.blogspot.com > >> >>> > >> >>> "Bruce" <Bruce@xxxxxx> wrote in message > >> >>> news:2BD4581D-2C6D-4F74-BDCB-D3FFB8BE4F92@xxxxxx > >> >>> > Rick, > >> >>> > Yes, it does load. However all of my restore points were removed by > >> >>> > the > >> >>> > SP1 > >> >>> > installation so there are none to use and thus my only option is to > >> >>> > exit. > >> >>> > Got > >> >>> > to love the Catch 22. > >> >>> > Bruce > >> >>> > > >> >>> > "Rick Rogers" wrote: > >> >>> > > >> >>> >> Hi Bruce, > >> >>> >> > >> >>> >> Actually, I had meant through Task Manager, but first see if you > >> >>> >> can > >> >>> >> load > >> >>> >> rstrui.exe from the command line. > >> >>> >> > >> >>> >> -- > >> >>> >> Best of Luck, > >> >>> >> > >> >>> >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> >>> >> http://mvp.support.microsoft.com/ > >> >>> >> Windows help - www.rickrogers.org > >> >>> >> My thoughts http://rick-mvp.blogspot.com > >> >>> >> > >> >>> >> "Bruce" <Bruce@xxxxxx> wrote in message > >> >>> >> news:C7A023CE-576F-4EAE-B7E4-5E204BB15452@xxxxxx > >> >>> >> > Rick, > >> >>> >> > No I can not load eventvwr.msc using the cmd prompt via the boot > >> >>> >> > disk > >> >>> >> > and > >> >>> >> > of > >> >>> >> > course can do nothing in Vista except change my logon password, > >> >>> >> > switch > >> >>> >> > users > >> >>> >> > (though there is only one), and log off. > >> >>> >> > Bruce > >> >>> >> > > >> >>> >> > "Rick Rogers" wrote: > >> >>> >> > > >> >>> >> >> Can you load the event viewer? eventvwr.msc > >> >>> >> >> > >> >>> >> >> -- > >> >>> >> >> Best of Luck, > >> >>> >> >> > >> >>> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> >>> >> >> http://mvp.support.microsoft.com/ > >> >>> >> >> Windows help - www.rickrogers.org > >> >>> >> >> My thoughts http://rick-mvp.blogspot.com > >> >>> >> >> > >> >>> >> >> "Bruce" <Bruce@xxxxxx> wrote in message > >> >>> >> >> news:02FD4FC7-D13F-4C9A-BF0B-A580222E49D3@xxxxxx > >> >>> >> >> > Rick, > >> >>> >> >> > Thank you for the best laugh I have had since this situation > >> >>> >> >> > started. > >> >>> >> >> > Not > >> >>> >> >> > realizing that there are a multitude of blue screens my first > >> >>> >> >> > thought > >> >>> >> >> > was > >> >>> >> >> > it > >> >>> >> >> > was between a Caribbean and a Kingfisher Blue LOL. > >> >>> >> >> > The right "arrow | enter" does not do anything so I am > >> >>> >> >> > guessing > >> >>> >> >> > it > >> >>> >> >> > is > >> >>> >> >> > not > >> >>> >> >> > a > >> >>> >> >> > secure deskstop blue screen. Additional input most welcome. > >> >>> >> >> > Thanks, > >> >>> >> >> > Bruce > >> >>> >> >> > > >> >>> >> >> > "Rick Rogers" wrote: > >> >>> >> >> > > >> >>> >> >> >> Hi, > >> >>> >> >> >> > >> >>> >> >> >> What sort of blue screen? The secure desktop one or a stop > >> >>> >> >> >> error? > >> >>> >> >> >> For > >> >>> >> >> >> the > >> >>> >> >> >> secure desktop, just push the right arrow once and hit > >> >>> >> >> >> <enter>. > >> >>> >> >> >> > >> >>> >> >> >> -- > >> >>> >> >> >> Best of Luck, > >> >>> >> >> >> > >> >>> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> >>> >> >> >> http://mvp.support.microsoft.com/ > >> >>> >> >> >> Windows help - www.rickrogers.org > >> >>> >> >> >> My thoughts http://rick-mvp.blogspot.com > >> >>> >> >> >> > >> >>> >> >> >> "Bruce" <Bruce@xxxxxx> wrote in message > >> >>> >> >> >> news:3637AECC-3AD8-479E-BC80-37B8867F5D58@xxxxxx > >> >>> >> >> >> > Rick, > >> >>> >> >> >> > Thank you for the quick response. Unfortunately for me > >> >>> >> >> >> > Task > >> >>> >> >> >> > Manager > >> >>> >> >> >> > will > >> >>> >> >> >> > not > >> >>> >> >> >> > open, I get another blue screen when I try to open the > >> >>> >> >> >> > Task > >> >>> >> >> >> > Manager. > >> >>> >> >> >> > The > >> >>> >> >> >> > only > >> >>> >> >> >> > windows that work is the one to change password, etc. > >> >>> >> >> >> > I can get to the C: drive from the cmd prompt on the > >> >>> >> >> >> > Bootrec.exe > >> >>> >> >> >> > containing > >> >>> >> >> >> > install disk I downloaded. Is there any way to access > >> >>> >> >> >> > regedit > >> >>> >> >> >> > from > >> >>> >> >> >> > the > >> >>> >> >> >> > cmd > >> >>> >> >> >> > prompt? I haven't used DOS in years so I am very rusty on > >> >>> >> >> >> > cmd > >> >>> >> >> >> > line > >> >>> >> >> >> > work. > >> >>> >> >> >> > Thanks. > >> >>> >> >> >> > Bruce > >> >>> >> >> >> > > >> >>> >> >> >> > "Rick Rogers" wrote: > >> >>> >> >> >> > > >> >>> >> >> >> >> Hi Bruce, > >> >>> >> >> >> >> > >> >>> >> >> >> >> This should help: > >> >>> >> >> >> >> > >> >>> >> >> >> >> Hit ctrl+shift+escape to open Task Manager. On the > >> >>> >> >> >> >> applications > >> >>> >> >> >> >> tab, > >> >>> >> >> >> >> click > >> >>> >> >> >> >> 'new task'. Type regedit and click ok, the continue at > >> >>> >> >> >> >> the > >> >>> >> >> >> >> prompt. > >> >>> >> >> >> >> > >> >>> >> >> >> >> Expand the keys in the left pane by clicking the > >> >>> >> >> >> >> triangles > >> >>> >> >> >> >> at > >> >>> >> >> >> >> left > >> >>> >> >> >> >> to > >> >>> >> >> >> >> reach > >> >>> >> >> >> >> this key: > >> >>> >> >> >> >> > >> >>> >> >> >> >> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows > >> >>> >> >> >> >> NT\CurrentVersion\Winlogon > >> >>> >> >> >> >> > >> >>> >> >> >> >> Click on this key and locate the 'shell' string in the > >> >>> >> >> >> >> right > >> >>> >> >> >> >> pane. > >> >>> >> >> >> >> Double > >> >>> >> >> >> >> click it, replace the contents with just > >> >>> >> >> >> >> > >> >>> >> >> >> >> explorer.exe > >> >>> >> >> >> >> > >> >>> >> >> >> >> Click ok, then close the registry editor and reboot the > >> >>> >> >> >> >> machine. > >> >>> >> >> >> >> > >> >>> >> >> >> >> -- > >> >>> >> >> >> >> Best of Luck, > >> >>> >> >> >> >> > >> >>> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> >>> >> >> >> >> http://mvp.support.microsoft.com/ > >> >>> >> >> >> >> Windows help - www.rickrogers.org > >> >>> >> >> >> >> My thoughts http://rick-mvp.blogspot.com > >> >>> >> >> >> >> > >> >>> >> >> >> >> "Bruce" <Bruce@xxxxxx> wrote in > >> >>> >> >> >> >> message > >> >>> >> >> >> >> news:5BB8AE04-7B42-433B-8A2F-350AB2584B91@xxxxxx > >> >>> >> >> >> >> > Rick, > >> >>> >> >> >> >> > I have now determined that Vista has loaded but it will > >> >>> >> >> >> >> > not > >> >>> >> >> >> >> > display > >> >>> >> >> >> >> > the > >> >>> >> >> >> >> > desktop. If I use Ctl-Alt-Delete I get a screen that > >> >>> >> >> >> >> > allows me > >> >>> >> >> >> >> > to > >> >>> >> >> >> >> > change > >> >>> >> >> >> >> > password (this function works) Log off or shutdown or > >> >>> >> >> >> >> > reboot > >> >>> >> >> >> >> > (all > >> >>> >> >> >> >> > of > >> >>> >> >> >> >> > these > >> >>> >> >> >> >> > work) but desktop will not display and task manager > >> >>> >> >> >> >> > button > >> >>> >> >> >> >> > just > >> >>> >> >> >> >> > gives a > >> >>> >> >> >> >> > blank > >> >>> >> >> >> >> > blue screen like the missing desktop screen. How do I > >> >>> >> >> >> >> > fix > >> >>> >> >> >> >> > this > >> >>> >> >> >> >> > problem. > >> >>> >> >> >> >> > Bruce > >> >>> >> >> >> >> > > >> >>> >> >> >> >> > "Bruce" wrote: > >> >>> >> >> >> >> > > >> >>> >> >> >> >> >> Rick, > >> >>> >> >> >> >> >> I have had the same problem upon trying to boot my > >> >>> >> >> >> >> >> machine. I |
| My System Specs |
|
03-26-2008
| #27 (permalink) |
| | Re: Windows failed to start I'd of just borrowed a friends disk and made a copy. Nothing illegal about that. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Bruce" <Bruce@xxxxxx> wrote in message news:5A138B8B-C6F1-4B90-A3FC-F96DE0677244@xxxxxx Quote: > Rick, > Thank you for your time and assistance. I will let you know how it goes > once > the new copy of Vista arrives. Got to love how MS increases sales ;>) > Bruce > > "Rick Rogers" wrote: > Quote: >> Hi Bruce, >> >> Actually, once you have a Vista disk to boot from, you should be able to >> run >> the bootsec repairs in that article as you will be logged into that >> installation after booting and loading the recovery console. >> >> If all else fails, just install without formatting. The old installation >> will be moved to a windows.old folder so that you can retrieve any data. >> Programs would need to be reinstalled. >> >> -- >> Best of Luck, >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> http://mvp.support.microsoft.com/ >> Windows help - www.rickrogers.org >> My thoughts http://rick-mvp.blogspot.com >> >> "Bruce" <Bruce@xxxxxx> wrote in message >> news:E737A599-CD39-43E0-8576-D0078D273144@xxxxxx Quote: >> > Rick, >> > The steps in kb/919529 do not work. I get a message that Bootsect.exe >> > is >> > not >> > recognized as an executable or batch file error message. >> > chkdsk /r does not work. I get an error message that the disk can not >> > be >> > locked and the disk is protected. >> > I guess you would have to be able to get to the command prompt from >> > within >> > the Vista installation for these to work. From the boot disk they >> > certainly >> > do not for me. >> > I really appreciate your continued help. If nothing else I am learning >> > all >> > kinds of neat stuff that doesn't work LOL. >> > I have ordered a new copy of Vista Home Premium and now I suppose I >> > will >> > need to figure out how to install over the old version and retain my >> > installed programs and their registration in the registry so I can use >> > them. >> > I do have a current backup but the program I used, Acronis, doesn't >> > work >> > if >> > you can't get to the hard drive through Windows and the Boot Disk I >> > made >> > with >> > it will only allow me to permanently erase a HD not reach the backup >> > software. So much for backups - will be looking for a better backup >> > solution >> > also. >> > Any further suggestions or information on re-installing using a new >> > copy >> > and >> > new key would be most appreciated. >> > Bruce >> > >> > "Rick Rogers" wrote: >> > >> >> There are also the steps here: >> >> http://support.microsoft.com/kb/919529 >> >> >> >> -- >> >> Best of Luck, >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >> http://mvp.support.microsoft.com/ >> >> Windows help - www.rickrogers.org >> >> My thoughts http://rick-mvp.blogspot.com >> >> >> >> "Rick Rogers" <rick@xxxxxx> wrote in message >> >> news:eYNxNxsjIHA.4244@xxxxxx >> >> > Hi Bruce, >> >> > >> >> > Have you tried a chkdsk /r from the prompt? >> >> > >> >> > -- >> >> > Best of Luck, >> >> > >> >> > Rick Rogers, aka "Nutcase" - Microsoft MVP >> >> > http://mvp.support.microsoft.com/ >> >> > Windows help - www.rickrogers.org >> >> > My thoughts http://rick-mvp.blogspot.com >> >> > >> >> > "Bruce" <Bruce@xxxxxx> wrote in message >> >> > news:9ED6297C-0834-402F-B06D-00A5344F0330@xxxxxx >> >> >> Rick, >> >> >> Because I can not get to the task manager I can not run any of the >> >> >> task >> >> >> manager programs. >> >> >> Bruce >> >> >> >> >> >> "Rick Rogers" wrote: >> >> >> >> >> >>> Hi Bruce, >> >> >>> >> >> >>> See if you can run appwiz.cpl and then uninstall SP1 through the >> >> >>> Programs >> >> >>> and Features/View installed updates section. >> >> >>> >> >> >>> -- >> >> >>> Best of Luck, >> >> >>> >> >> >>> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >> >>> http://mvp.support.microsoft.com/ >> >> >>> Windows help - www.rickrogers.org >> >> >>> My thoughts http://rick-mvp.blogspot.com >> >> >>> >> >> >>> "Bruce" <Bruce@xxxxxx> wrote in message >> >> >>> news:2BD4581D-2C6D-4F74-BDCB-D3FFB8BE4F92@xxxxxx >> >> >>> > Rick, >> >> >>> > Yes, it does load. However all of my restore points were removed >> >> >>> > by >> >> >>> > the >> >> >>> > SP1 >> >> >>> > installation so there are none to use and thus my only option is >> >> >>> > to >> >> >>> > exit. >> >> >>> > Got >> >> >>> > to love the Catch 22. >> >> >>> > Bruce >> >> >>> > >> >> >>> > "Rick Rogers" wrote: >> >> >>> > >> >> >>> >> Hi Bruce, >> >> >>> >> >> >> >>> >> Actually, I had meant through Task Manager, but first see if >> >> >>> >> you >> >> >>> >> can >> >> >>> >> load >> >> >>> >> rstrui.exe from the command line. >> >> >>> >> >> >> >>> >> -- >> >> >>> >> Best of Luck, >> >> >>> >> >> >> >>> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >> >>> >> http://mvp.support.microsoft.com/ >> >> >>> >> Windows help - www.rickrogers.org >> >> >>> >> My thoughts http://rick-mvp.blogspot.com >> >> >>> >> >> >> >>> >> "Bruce" <Bruce@xxxxxx> wrote in message >> >> >>> >> news:C7A023CE-576F-4EAE-B7E4-5E204BB15452@xxxxxx >> >> >>> >> > Rick, >> >> >>> >> > No I can not load eventvwr.msc using the cmd prompt via the >> >> >>> >> > boot >> >> >>> >> > disk >> >> >>> >> > and >> >> >>> >> > of >> >> >>> >> > course can do nothing in Vista except change my logon >> >> >>> >> > password, >> >> >>> >> > switch >> >> >>> >> > users >> >> >>> >> > (though there is only one), and log off. >> >> >>> >> > Bruce >> >> >>> >> > >> >> >>> >> > "Rick Rogers" wrote: >> >> >>> >> > >> >> >>> >> >> Can you load the event viewer? eventvwr.msc >> >> >>> >> >> >> >> >>> >> >> -- >> >> >>> >> >> Best of Luck, >> >> >>> >> >> >> >> >>> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >> >>> >> >> http://mvp.support.microsoft.com/ >> >> >>> >> >> Windows help - www.rickrogers.org >> >> >>> >> >> My thoughts http://rick-mvp.blogspot.com >> >> >>> >> >> >> >> >>> >> >> "Bruce" <Bruce@xxxxxx> wrote in message >> >> >>> >> >> news:02FD4FC7-D13F-4C9A-BF0B-A580222E49D3@xxxxxx >> >> >>> >> >> > Rick, >> >> >>> >> >> > Thank you for the best laugh I have had since this >> >> >>> >> >> > situation >> >> >>> >> >> > started. >> >> >>> >> >> > Not >> >> >>> >> >> > realizing that there are a multitude of blue screens my >> >> >>> >> >> > first >> >> >>> >> >> > thought >> >> >>> >> >> > was >> >> >>> >> >> > it >> >> >>> >> >> > was between a Caribbean and a Kingfisher Blue LOL. >> >> >>> >> >> > The right "arrow | enter" does not do anything so I am >> >> >>> >> >> > guessing >> >> >>> >> >> > it >> >> >>> >> >> > is >> >> >>> >> >> > not >> >> >>> >> >> > a >> >> >>> >> >> > secure deskstop blue screen. Additional input most >> >> >>> >> >> > welcome. >> >> >>> >> >> > Thanks, >> >> >>> >> >> > Bruce >> >> >>> >> >> > >> >> >>> >> >> > "Rick Rogers" wrote: >> >> >>> >> >> > >> >> >>> >> >> >> Hi, >> >> >>> >> >> >> >> >> >>> >> >> >> What sort of blue screen? The secure desktop one or a >> >> >>> >> >> >> stop >> >> >>> >> >> >> error? >> >> >>> >> >> >> For >> >> >>> >> >> >> the >> >> >>> >> >> >> secure desktop, just push the right arrow once and hit >> >> >>> >> >> >> <enter>. >> >> >>> >> >> >> >> >> >>> >> >> >> -- >> >> >>> >> >> >> Best of Luck, >> >> >>> >> >> >> >> >> >>> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >> >>> >> >> >> http://mvp.support.microsoft.com/ >> >> >>> >> >> >> Windows help - www.rickrogers.org >> >> >>> >> >> >> My thoughts http://rick-mvp.blogspot.com >> >> >>> >> >> >> >> >> >>> >> >> >> "Bruce" <Bruce@xxxxxx> wrote in >> >> >>> >> >> >> message >> >> >>> >> >> >> news:3637AECC-3AD8-479E-BC80-37B8867F5D58@xxxxxx >> >> >>> >> >> >> > Rick, >> >> >>> >> >> >> > Thank you for the quick response. Unfortunately for me >> >> >>> >> >> >> > Task >> >> >>> >> >> >> > Manager >> >> >>> >> >> >> > will >> >> >>> >> >> >> > not >> >> >>> >> >> >> > open, I get another blue screen when I try to open the >> >> >>> >> >> >> > Task >> >> >>> >> >> >> > Manager. >> >> >>> >> >> >> > The >> >> >>> >> >> >> > only >> >> >>> >> >> >> > windows that work is the one to change password, etc. >> >> >>> >> >> >> > I can get to the C: drive from the cmd prompt on the >> >> >>> >> >> >> > Bootrec.exe >> >> >>> >> >> >> > containing >> >> >>> >> >> >> > install disk I downloaded. Is there any way to access >> >> >>> >> >> >> > regedit >> >> >>> >> >> >> > from >> >> >>> >> >> >> > the >> >> >>> >> >> >> > cmd >> >> >>> >> >> >> > prompt? I haven't used DOS in years so I am very rusty >> >> >>> >> >> >> > on >> >> >>> >> >> >> > cmd >> >> >>> >> >> >> > line >> >> >>> >> >> >> > work. >> >> >>> >> >> >> > Thanks. >> >> >>> >> >> >> > Bruce >> >> >>> >> >> >> > >> >> >>> >> >> >> > "Rick Rogers" wrote: >> >> >>> >> >> >> > >> >> >>> >> >> >> >> Hi Bruce, >> >> >>> >> >> >> >> >> >> >>> >> >> >> >> This should help: >> >> >>> >> >> >> >> >> >> >>> >> >> >> >> Hit ctrl+shift+escape to open Task Manager. On the >> >> >>> >> >> >> >> applications >> >> >>> >> >> >> >> tab, >> >> >>> >> >> >> >> click >> >> >>> >> >> >> >> 'new task'. Type regedit and click ok, the continue at >> >> >>> >> >> >> >> the >> >> >>> >> >> >> >> prompt. >> >> >>> >> >> >> >> >> >> >>> >> >> >> >> Expand the keys in the left pane by clicking the >> >> >>> >> >> >> >> triangles >> >> >>> >> >> >> >> at >> >> >>> >> >> >> >> left >> >> >>> >> >> >> >> to >> >> >>> >> >> >> >> reach >> >> >>> >> >> >> >> this key: >> >> >>> >> >> >> >> >> >> >>> >> >> >> >> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows >> >> >>> >> >> >> >> NT\CurrentVersion\Winlogon >> >> >>> >> >> >> >> >> >> >>> >> >> >> >> Click on this key and locate the 'shell' string in the >> >> >>> >> >> >> >> right >> >> >>> >> >> >> >> pane. >> >> >>> >> >> >> >> Double >> >> >>> >> >> >> >> click it, replace the contents with just >> >> >>> >> >> >> >> >> >> >>> >> >> >> >> explorer.exe >> >> >>> >> >> >> >> >> >> >>> >> >> >> >> Click ok, then close the registry editor and reboot >> >> >>> >> >> >> >> the >> >> >>> >> >> >> >> machine. >> >> >>> >> >> >> >> >> >> >>> >> >> >> >> -- >> >> >>> >> >> >> >> Best of Luck, >> >> >>> >> >> >> >> >> >> >>> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >> >>> >> >> >> >> http://mvp.support.microsoft.com/ >> >> >>> >> >> >> >> Windows help - www.rickrogers.org >> >> >>> >> >> >> >> My thoughts http://rick-mvp.blogspot.com >> >> >>> >> >> >> >> >> >> >>> >> >> >> >> "Bruce" <Bruce@xxxxxx> wrote in >> >> >>> >> >> >> >> message >> >> >>> >> >> >> >> news:5BB8AE04-7B42-433B-8A2F-350AB2584B91@xxxxxx >> >> >>> >> >> >> >> > Rick, >> >> >>> >> >> >> >> > I have now determined that Vista has loaded but it >> >> >>> >> >> >> >> > will >> >> >>> >> >> >> >> > not >> >> >>> >> >> >> >> > display >> >> >>> >> >> >> >> > the >> >> >>> >> >> >> >> > desktop. If I use Ctl-Alt-Delete I get a screen that >> >> >>> >> >> >> >> > allows me >> >> >>> >> >> >> >> > to >> >> >>> >> >> >> >> > change >> >> >>> >> >> >> >> > password (this function works) Log off or shutdown >> >> >>> >> >> >> >> > or >> >> >>> >> >> >> >> > reboot >> >> >>> >> >> >> >> > (all >> >> >>> >> >> >> >> > of >> >> >>> >> >> >> >> > these >> >> >>> >> >> >> >> > work) but desktop will not display and task manager >> >> >>> >> >> >> >> > button >> >> >>> >> >> >> >> > just >> >> >>> >> >> >> >> > gives a >> >> >>> >> >> >> >> > blank >> >> >>> >> >> >> >> > blue screen like the missing desktop screen. How do >> >> >>> >> >> >> >> > I >> >> >>> >> >> >> >> > fix >> >> >>> >> >> >> >> > this >> >> >>> >> >> >> >> > problem. >> >> >>> >> >> >> >> > Bruce >> >> >>> >> >> >> >> > >> >> >>> >> >> >> >> > "Bruce" wrote: >> >> >>> >> >> >> >> > >> >> >>> >> >> >> >> >> Rick, >> >> >>> >> >> >> >> >> I have had the same problem upon trying to boot my >> >> >>> >> >> >> >> >> machine. I |
| My System Specs |
|
03-29-2008
| #28 (permalink) |
| | Re: Windows failed to start Rick, Since I last posted Acronis the people who make my backup software responded to my request for assistance with an ISO file that I burned to disk and used to boot and run their MBR creating program. After that when my Vista disk arrived I booted with that. It said I needed to have something fixed, fixed it, and now I am back up and running as if nothing happened. So I have an unused new copy of Vista just to make me feel warm and fuzzy. The only things I had to do to completely restore the machine to exactly how it was is to have Vista re-establish the Network connection and realize that my old disk J: has been renamed to disk F: Again thanks for all your assistance and help. It seems that all I needed was a MBR creation program that actually could re-create a completely new MBR file. Best regards, Bruce "Rick Rogers" wrote: Quote: > I'd of just borrowed a friends disk and made a copy. Nothing illegal about > that. > > -- > Best of Luck, > > Rick Rogers, aka "Nutcase" - Microsoft MVP > http://mvp.support.microsoft.com/ > Windows help - www.rickrogers.org > My thoughts http://rick-mvp.blogspot.com > > "Bruce" <Bruce@xxxxxx> wrote in message > news:5A138B8B-C6F1-4B90-A3FC-F96DE0677244@xxxxxx Quote: > > Rick, > > Thank you for your time and assistance. I will let you know how it goes > > once > > the new copy of Vista arrives. Got to love how MS increases sales ;>) > > Bruce > > > > "Rick Rogers" wrote: > > Quote: > >> Hi Bruce, > >> > >> Actually, once you have a Vista disk to boot from, you should be able to > >> run > >> the bootsec repairs in that article as you will be logged into that > >> installation after booting and loading the recovery console. > >> > >> If all else fails, just install without formatting. The old installation > >> will be moved to a windows.old folder so that you can retrieve any data. > >> Programs would need to be reinstalled. > >> > >> -- > >> Best of Luck, > >> > >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> http://mvp.support.microsoft.com/ > >> Windows help - www.rickrogers.org > >> My thoughts http://rick-mvp.blogspot.com > >> > >> "Bruce" <Bruce@xxxxxx> wrote in message > >> news:E737A599-CD39-43E0-8576-D0078D273144@xxxxxx > >> > Rick, > >> > The steps in kb/919529 do not work. I get a message that Bootsect.exe > >> > is > >> > not > >> > recognized as an executable or batch file error message. > >> > chkdsk /r does not work. I get an error message that the disk can not > >> > be > >> > locked and the disk is protected. > >> > I guess you would have to be able to get to the command prompt from > >> > within > >> > the Vista installation for these to work. From the boot disk they > >> > certainly > >> > do not for me. > >> > I really appreciate your continued help. If nothing else I am learning > >> > all > >> > kinds of neat stuff that doesn't work LOL. > >> > I have ordered a new copy of Vista Home Premium and now I suppose I > >> > will > >> > need to figure out how to install over the old version and retain my > >> > installed programs and their registration in the registry so I can use > >> > them. > >> > I do have a current backup but the program I used, Acronis, doesn't > >> > work > >> > if > >> > you can't get to the hard drive through Windows and the Boot Disk I > >> > made > >> > with > >> > it will only allow me to permanently erase a HD not reach the backup > >> > software. So much for backups - will be looking for a better backup > >> > solution > >> > also. > >> > Any further suggestions or information on re-installing using a new > >> > copy > >> > and > >> > new key would be most appreciated. > >> > Bruce > >> > > >> > "Rick Rogers" wrote: > >> > > >> >> There are also the steps here: > >> >> http://support.microsoft.com/kb/919529 > >> >> > >> >> -- > >> >> Best of Luck, > >> >> > >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> >> http://mvp.support.microsoft.com/ > >> >> Windows help - www.rickrogers.org > >> >> My thoughts http://rick-mvp.blogspot.com > >> >> > >> >> "Rick Rogers" <rick@xxxxxx> wrote in message > >> >> news:eYNxNxsjIHA.4244@xxxxxx > >> >> > Hi Bruce, > >> >> > > >> >> > Have you tried a chkdsk /r from the prompt? > >> >> > > >> >> > -- > >> >> > Best of Luck, > >> >> > > >> >> > Rick Rogers, aka "Nutcase" - Microsoft MVP > >> >> > http://mvp.support.microsoft.com/ > >> >> > Windows help - www.rickrogers.org > >> >> > My thoughts http://rick-mvp.blogspot.com > >> >> > > >> >> > "Bruce" <Bruce@xxxxxx> wrote in message > >> >> > news:9ED6297C-0834-402F-B06D-00A5344F0330@xxxxxx > >> >> >> Rick, > >> >> >> Because I can not get to the task manager I can not run any of the > >> >> >> task > >> >> >> manager programs. > >> >> >> Bruce > >> >> >> > >> >> >> "Rick Rogers" wrote: > >> >> >> > >> >> >>> Hi Bruce, > >> >> >>> > >> >> >>> See if you can run appwiz.cpl and then uninstall SP1 through the > >> >> >>> Programs > >> >> >>> and Features/View installed updates section. > >> >> >>> > >> >> >>> -- > >> >> >>> Best of Luck, > >> >> >>> > >> >> >>> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> >> >>> http://mvp.support.microsoft.com/ > >> >> >>> Windows help - www.rickrogers.org > >> >> >>> My thoughts http://rick-mvp.blogspot.com > >> >> >>> > >> >> >>> "Bruce" <Bruce@xxxxxx> wrote in message > >> >> >>> news:2BD4581D-2C6D-4F74-BDCB-D3FFB8BE4F92@xxxxxx > >> >> >>> > Rick, > >> >> >>> > Yes, it does load. However all of my restore points were removed > >> >> >>> > by > >> >> >>> > the > >> >> >>> > SP1 > >> >> >>> > installation so there are none to use and thus my only option is > >> >> >>> > to > >> >> >>> > exit. > >> >> >>> > Got > >> >> >>> > to love the Catch 22. > >> >> >>> > Bruce > >> >> >>> > > >> >> >>> > "Rick Rogers" wrote: > >> >> >>> > > >> >> >>> >> Hi Bruce, > >> >> >>> >> > >> >> >>> >> Actually, I had meant through Task Manager, but first see if > >> >> >>> >> you > >> >> >>> >> can > >> >> >>> >> load > >> >> >>> >> rstrui.exe from the command line. > >> >> >>> >> > >> >> >>> >> -- > >> >> >>> >> Best of Luck, > >> >> >>> >> > >> >> >>> >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> >> >>> >> http://mvp.support.microsoft.com/ > >> >> >>> >> Windows help - www.rickrogers.org > >> >> >>> >> My thoughts http://rick-mvp.blogspot.com > >> >> >>> >> > >> >> >>> >> "Bruce" <Bruce@xxxxxx> wrote in message > >> >> >>> >> news:C7A023CE-576F-4EAE-B7E4-5E204BB15452@xxxxxx > >> >> >>> >> > Rick, > >> >> >>> >> > No I can not load eventvwr.msc using the cmd prompt via the > >> >> >>> >> > boot > >> >> >>> >> > disk > >> >> >>> >> > and > >> >> >>> >> > of > >> >> >>> >> > course can do nothing in Vista except change my logon > >> >> >>> >> > password, > >> >> >>> >> > switch > >> >> >>> >> > users > >> >> >>> >> > (though there is only one), and log off. > >> >> >>> >> > Bruce > >> >> >>> >> > > >> >> >>> >> > "Rick Rogers" wrote: > >> >> >>> >> > > >> >> >>> >> >> Can you load the event viewer? eventvwr.msc > >> >> >>> >> >> > >> >> >>> >> >> -- > >> >> >>> >> >> Best of Luck, > >> >> >>> >> >> > >> >> >>> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> >> >>> >> >> http://mvp.support.microsoft.com/ > >> >> >>> >> >> Windows help - www.rickrogers.org > >> >> >>> >> >> My thoughts http://rick-mvp.blogspot.com > >> >> >>> >> >> > >> >> >>> >> >> "Bruce" <Bruce@xxxxxx> wrote in message > >> >> >>> >> >> news:02FD4FC7-D13F-4C9A-BF0B-A580222E49D3@xxxxxx > >> >> >>> >> >> > Rick, > >> >> >>> >> >> > Thank you for the best laugh I have had since this > >> >> >>> >> >> > situation > >> >> >>> >> >> > started. > >> >> >>> >> >> > Not > >> >> >>> >> >> > realizing that there are a multitude of blue screens my > >> >> >>> >> >> > first > >> >> >>> >> >> > thought > >> >> >>> >> >> > was > >> >> >>> >> >> > it > >> >> >>> >> >> > was between a Caribbean and a Kingfisher Blue LOL. > >> >> >>> >> >> > The right "arrow | enter" does not do anything so I am > >> >> >>> >> >> > guessing > >> >> >>> >> >> > it > >> >> >>> >> >> > is > >> >> >>> >> >> > not > >> >> >>> >> >> > a > >> >> >>> >> >> > secure deskstop blue screen. Additional input most > >> >> >>> >> >> > welcome. > >> >> >>> >> >> > Thanks, > >> >> >>> >> >> > Bruce > >> >> >>> >> >> > > >> >> >>> >> >> > "Rick Rogers" wrote: > >> >> >>> >> >> > > >> >> >>> >> >> >> Hi, > >> >> >>> >> >> >> > >> >> >>> >> >> >> What sort of blue screen? The secure desktop one or a > >> >> >>> >> >> >> stop > >> >> >>> >> >> >> error? > >> >> >>> >> >> >> For > >> >> >>> >> >> >> the > >> >> >>> >> >> >> secure desktop, just push the right arrow once and hit > >> >> >>> >> >> >> <enter>. > >> >> >>> >> >> >> > >> >> >>> >> >> >> -- > >> >> >>> >> >> >> Best of Luck, > >> >> >>> >> >> >> > >> >> >>> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> >> >>> >> >> >> http://mvp.support.microsoft.com/ > >> >> >>> >> >> >> Windows help - www.rickrogers.org > >> >> >>> >> >> >> My thoughts http://rick-mvp.blogspot.com > >> >> >>> >> >> >> > >> >> >>> >> >> >> "Bruce" <Bruce@xxxxxx> wrote in > >> >> >>> >> >> >> message > >> >> >>> >> >> >> news:3637AECC-3AD8-479E-BC80-37B8867F5D58@xxxxxx > >> >> >>> >> >> >> > Rick, > >> >> >>> >> >> >> > Thank you for the quick response. Unfortunately for me > >> >> >>> >> >> >> > Task > >> >> >>> >> >> >> > Manager > >> >> >>> >> >> >> > will > >> >> >>> >> >> >> > not > >> >> >>> >> >> >> > open, I get another blue screen when I try to open the > >> >> >>> >> >> >> > Task > >> >> >>> >> >> >> > Manager. > >> >> >>> >> >> >> > The > >> >> >>> >> >> >> > only > >> >> >>> >> >> >> > windows that work is the one to change password, etc. > >> >> >>> >> >> >> > I can get to the C: drive from the cmd prompt on the > >> >> >>> >> >> >> > Bootrec.exe > >> >> >>> >> >> >> > containing > >> >> >>> >> >> >> > install disk I downloaded. Is there any way to access > >> >> >>> >> >> >> > regedit > >> >> >>> >> >> >> > from > >> >> >>> >> >> >> > the > >> >> >>> >> >> >> > cmd > >> >> >>> >> >> >> > prompt? I haven't used DOS in years so I am very rusty > >> >> >>> >> >> >> > on > >> >> >>> >> >> >> > cmd > >> >> >>> >> >> >> > line > >> >> >>> >> >> >> > work. > >> >> >>> >> >> >> > Thanks. > >> >> >>> >> >> >> > Bruce > >> >> >>> >> >> >> > > >> >> >>> >> >> >> > "Rick Rogers" wrote: > >> >> >>> >> >> >> > > >> >> >>> >> >> >> >> Hi Bruce, > >> >> >>> >> >> >> >> > >> >> >>> >> >> >> >> This should help: > >> >> >>> >> >> >> >> > >> >> >>> >> >> >> >> Hit ctrl+shift+escape to open Task Manager. On the > >> >> >>> >> >> >> >> applications > >> >> >>> >> >> >> >> tab, > >> >> >>> >> >> >> >> click > >> >> >>> >> >> >> >> 'new task'. Type regedit and click ok, the continue at > >> >> >>> >> >> >> >> the > >> >> >>> >> >> >> >> prompt. > >> >> >>> >> >> >> >> > >> >> >>> >> >> >> >> Expand the keys in the left pane by clicking the > >> >> >>> >> >> >> >> triangles > >> >> >>> >> >> >> >> at > >> >> >>> >> >> >> >> left > >> >> >>> >> >> >> >> to > >> >> >>> >> >> >> >> reach > >> >> >>> >> >> >> >> this key: > >> >> >>> >> >> >> >> > >> >> >>> >> >> >> >> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows > >> >> >>> >> >> >> >> NT\CurrentVersion\Winlogon > >> >> >>> >> >> >> >> > >> >> >>> >> >> >> >> Click on this key and locate the 'shell' string in the > >> >> >>> >> >> >> >> right > >> >> >>> >> >> >> >> pane. > >> >> >>> >> >> >> >> Double > >> >> >>> >> >> >> >> click it, replace the contents with just > >> >> >>> >> >> >> >> > >> >> >>> >> >> >> >> explorer.exe > >> >> >>> >> >> >> >> > >> >> >>> >> >> >> >> Click ok, then close the registry editor and reboot > >> >> >>> >> >> >> >> the > >> >> >>> >> >> >> >> machine. |
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