Windows Vista Forums

Numerous Problems
  1. #1


    Lee Guest

    Numerous Problems

    I'm running Vista on a laptop and have it networked with a desktop running
    XP. On the laptop I also run Office 2007. Now here is where the fun begins.
    Whenever I try to print from Office, the program just sits there, nothing
    happens, says connecting to printer, press esc to cancel. Well, I let it sit
    there for 5, 10, 15 minutes and nothing happens. Press esc and the program
    "quits responding". Yes, have drivers on both computers-no help, yes the
    printer is installed on both the laptop and desktop and is designated as the
    default printer. In fact, I cannot print at all from the laptop. Yes, printer
    sharing is turned on. Another problem, I keep getting the "COM SURROGATE" is
    not responding error. Will also get IE quit working error. I currently have
    316 "errors" in my "Error Reports & Solutions" folder. Now I know I'm not the
    only one with these problems. Can anyone please shed some light on any of
    these. I'm about at wits end with this. Thanks.

    Lee



      My System SpecsSystem Spec

  2. #2


    JP Levasseur Guest

    Re: Numerous Problems

    Hi Lee, in your printing folder in crontrol panel in Vista are you seeing
    printer just for example HP photosmart or HP photosmart on whatever the
    name of your XP network if you see your printer on xp it should work.If you
    see just HP photosmart it won't.You have to corrected your instalation : in
    the printer folder add a printer choose add a network printer choose the
    printer I want isn't listed / select a shared printer Browse and you see
    all the computer on your network you chose your XP and after you choose
    your printer and push on select and now you will see your printer selected
    on the network and now you press next a box open to tell configure your
    network printer and after you can choose as default and after you can print
    a test page. Good luck JP



    "Lee" <Lee@xxxxxx> wrote in message
    news:07178D9D-93DE-4F17-BBF2-C78D2CAFFC6C@xxxxxx

    > I'm running Vista on a laptop and have it networked with a desktop running
    > XP. On the laptop I also run Office 2007. Now here is where the fun
    > begins.
    > Whenever I try to print from Office, the program just sits there, nothing
    > happens, says connecting to printer, press esc to cancel. Well, I let it
    > sit
    > there for 5, 10, 15 minutes and nothing happens. Press esc and the program
    > "quits responding". Yes, have drivers on both computers-no help, yes the
    > printer is installed on both the laptop and desktop and is designated as
    > the
    > default printer. In fact, I cannot print at all from the laptop. Yes,
    > printer
    > sharing is turned on. Another problem, I keep getting the "COM SURROGATE"
    > is
    > not responding error. Will also get IE quit working error. I currently
    > have
    > 316 "errors" in my "Error Reports & Solutions" folder. Now I know I'm not
    > the
    > only one with these problems. Can anyone please shed some light on any of
    > these. I'm about at wits end with this. Thanks.
    >
    > Lee

      My System SpecsSystem Spec

  3. #3


    Lee Guest

    Re: Numerous Problems

    Everything is just like you said it should be, but it still will not print.
    Just locks up!!! Can go into control panel/printers and it shows opening but
    then nothing. Everything is fine on the desktop (XP), but not working on
    laptop (VISTA).

    "JP Levasseur" wrote:

    > Hi Lee, in your printing folder in crontrol panel in Vista are you seeing
    > printer just for example HP photosmart or HP photosmart on whatever the
    > name of your XP network if you see your printer on xp it should work.If you
    > see just HP photosmart it won't.You have to corrected your instalation : in
    > the printer folder add a printer choose add a network printer choose the
    > printer I want isn't listed / select a shared printer Browse and you see
    > all the computer on your network you chose your XP and after you choose
    > your printer and push on select and now you will see your printer selected
    > on the network and now you press next a box open to tell configure your
    > network printer and after you can choose as default and after you can print
    > a test page. Good luck JP
    >
    >
    >
    > "Lee" <Lee@xxxxxx> wrote in message
    > news:07178D9D-93DE-4F17-BBF2-C78D2CAFFC6C@xxxxxx

    > > I'm running Vista on a laptop and have it networked with a desktop running
    > > XP. On the laptop I also run Office 2007. Now here is where the fun
    > > begins.
    > > Whenever I try to print from Office, the program just sits there, nothing
    > > happens, says connecting to printer, press esc to cancel. Well, I let it
    > > sit
    > > there for 5, 10, 15 minutes and nothing happens. Press esc and the program
    > > "quits responding". Yes, have drivers on both computers-no help, yes the
    > > printer is installed on both the laptop and desktop and is designated as
    > > the
    > > default printer. In fact, I cannot print at all from the laptop. Yes,
    > > printer
    > > sharing is turned on. Another problem, I keep getting the "COM SURROGATE"
    > > is
    > > not responding error. Will also get IE quit working error. I currently
    > > have
    > > 316 "errors" in my "Error Reports & Solutions" folder. Now I know I'm not
    > > the
    > > only one with these problems. Can anyone please shed some light on any of
    > > these. I'm about at wits end with this. Thanks.
    > >
    > > Lee
    >

      My System SpecsSystem Spec

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