Windows Vista Forums

Vista freezing at desktop after auto-update
  1. #1


    Kenneth Guest

    Vista freezing at desktop after auto-update

    My brother inlaws computer will lock up once it gets to the desktop after it
    runs auto update. The computer runs just fine as long as we have auto update
    disabled. I am going down this weekend to update drivers and run a manual
    update. If this problem comes back where would I look to hopefully find the
    source of the problem. I submitted a Tech support request about a month ago
    with no response.


    The computer specs are
    Proc: AMD Athlon 64 X2 5600+
    Mobo: ASUS M2N-E with the nForce 570 chipset
    Video: EVGA 8800GTS (G92) 512MB
    RAM: G.SKILL (2X1GB) DDR2 - 800



      My System SpecsSystem Spec

  2. #2


    Rick Rogers Guest

    Re: Vista freezing at desktop after auto-update

    Hi,

    Keep auto-updates disabled, download and install them one at a time,
    rebooting in between until you get one that stalls the reboot. Then contact
    Windows Update support (it's free) and reference the specific download that
    is causing the problem along with the relevant content of the
    windowsupdate.log file.

    Click on "Need more help" at right:
    http://support.microsoft.com/ph/6527

    --
    Best of Luck,

    Rick Rogers, aka "Nutcase" - Microsoft MVP
    http://mvp.support.microsoft.com/
    Windows help - www.rickrogers.org
    My thoughts http://rick-mvp.blogspot.com

    "Kenneth" <Kenneth@xxxxxx> wrote in message
    news:9F4B1079-7A5A-4CF1-9015-2C5C044B0A5C@xxxxxx

    > My brother inlaws computer will lock up once it gets to the desktop after
    > it
    > runs auto update. The computer runs just fine as long as we have auto
    > update
    > disabled. I am going down this weekend to update drivers and run a manual
    > update. If this problem comes back where would I look to hopefully find
    > the
    > source of the problem. I submitted a Tech support request about a month
    > ago
    > with no response.
    >
    >
    > The computer specs are
    > Proc: AMD Athlon 64 X2 5600+
    > Mobo: ASUS M2N-E with the nForce 570 chipset
    > Video: EVGA 8800GTS (G92) 512MB
    > RAM: G.SKILL (2X1GB) DDR2 - 800

      My System SpecsSystem Spec

Vista freezing at desktop after auto-update problems?

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