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Vista - Mouse and Keyboard failure after SP1

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Old 03-20-2008   #1 (permalink)
JimW


 
 

Mouse and Keyboard failure after SP1

I have the Microsoft wireless mouse and keyboard.

After Vista SP1, when I go to a specific HTTPS internet site, the keyboard
and mouse both stop working. Have to hard reboot to get them back. Totally
repeatable 100% of the time.

Any ideas?

JIM


My System SpecsSystem Spec
Old 03-20-2008   #2 (permalink)


Windows 7 RC
 
 

Re: Mouse and Keyboard failure after SP1

Quote  Quote: Originally Posted by JimW View Post
I have the Microsoft wireless mouse and keyboard.

After Vista SP1, when I go to a specific HTTPS internet site, the keyboard
and mouse both stop working. Have to hard reboot to get them back. Totally
repeatable 100% of the time.

Any ideas?

JIM
Jim,

I found a general guide on trouble shooting wireless devices. Take a look and see if there's anything in there that can assist you. Here's the link: SolutionBase: Troubleshooting wireless keyboards and mice

I hope this helps.
My System SpecsSystem Spec
Old 03-21-2008   #3 (permalink)
JimW


 
 

Re: Mouse and Keyboard failure after SP1

No, the wireless works fine.

Its just that when I go to one website (a secure one with userid and
password) then it stops seeing the mouse and keyboard and only a reboot will
restore. Only on that one site. All others work fine.

Weird.
j
".Joe" <Joe.36lqq2@xxxxxx-mx.forums.net> wrote in message
news:Joe.36lqq2@xxxxxx-mx.forums.net...
Quote:

>
> JimW;655246 Wrote:
Quote:

>> I have the Microsoft wireless mouse and keyboard.
>>
>> After Vista SP1, when I go to a specific HTTPS internet site, the
>> keyboard
>> and mouse both stop working. Have to hard reboot to get them back.
>> Totally
>> repeatable 100% of the time.
>>
>> Any ideas?
>>
>> JIM
>
> Jim,
>
> I found a general guide on trouble shooting wireless devices. Take a
> look and see if there's anything in there that can assist you. Here's
> the link: 'SolutionBase: Troubleshooting wireless keyboards and mice'
> (http://articles.techrepublic.com.com...9-5807296.html)
>
> I hope this helps.
>
>
> --
> Joe
>
> _[image:
> http://uswave.net/vistax64/joetmvx64.png]
> (\"http://www.vistax64.com/index.php?referrerid=17621\")_
> _*::Click_here_for_the_Vista_Forums::*
> (\"http://www.vistax64.com/index.php?referrerid=17621\")_
> _Geekbench_Score:_4050
> (\"http://browse.geekbench.ca/geekbench2/view/42901\")_
> _CPU-Z_Verified (\"http://valid.x86-secret.com/show_oc.php?id=323179\")_
My System SpecsSystem Spec
Old 05-08-2008   #4 (permalink)


VHP 32 bit
 
 

Re: Mouse and Keyboard failure after SP1

Well, mine simply stops totally (though it will work at BIOS screen). Keyboard is MS wireless comfort 1.0a. The mouse works fine, but the keyboard doesn't even show under keyboard properties, though you get audible notification unplugging and plugging in. Tried a wired keyboard (HP) and it shows in keyboard properties, but doesn't work.

This is a machine that's just 1 week old and worked fine until getting SP1 a day ago...
My System SpecsSystem Spec
Old 05-09-2008   #5 (permalink)
t-4-2


 
 

Re: Mouse and Keyboard failure after SP1


"dslunceford" <guest@xxxxxx-email.com> wrote in message
news:79ceee93c4ffd4b4c7f5475217c4c4f3@xxxxxx-gateway.com...
Quote:

>
> Well, mine simply stops totally (though it will work at BIOS screen).
> Keyboard is MS wireless comfort 1.0a. The mouse works fine, but the
> keyboard doesn't even show under keyboard properties, though you get
> audible notification unplugging and plugging in. Tried a wired keyboard
> (HP) and it shows in keyboard properties, but doesn't work.
>
> This is a machine that's just 1 week old and worked fine until getting
> SP1 a day ago...
>
>
> --
> dslunceford
Hello,
You might want to "talk" to Microsoft Help & Support regarding issues after
SP1 installed. The following is the link:

http://support.microsoft.com/oas/def...4&gprid=500921

My System SpecsSystem Spec
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