Windows Vista Forums

problem reports and solutions
  1. #1


    lady eliza Guest

    problem reports and solutions

    --------------------------------------------------------------------------------
    i got this message a couple of days ago:

    Follow the steps in the Knowledge Base (KB) article to solve the problem
    with Windows Vista

    This problem was caused by Windows Vista, which was created by Microsoft
    Corporation.

    Solution



    To view details about how to fix this problem, click this link:
    http://support.microsoft.com/Default.aspx?kbid=938979 This link will take
    you to a Microsoft Support Knowledge Base (KB) article. Follow the steps in
    the article to fix your computer problem.

    i went through the whole process but after downloadin the 32-bit version it
    said that it doesn apply to my system.....does anyone know how to solve this
    or if this is important at all???

    thanks
    eliza

      My System SpecsSystem Spec

  2. #2


    Bob Guest

    Re: problem reports and solutions

    Are you running Vista 32-bit?

    "lady eliza" <ladyeliza@xxxxxx> wrote in message
    news:B905D81D-9F9A-45F6-8F73-DBB6122582EB@xxxxxx

    > --------------------------------------------------------------------------------
    > i got this message a couple of days ago:
    >
    > Follow the steps in the Knowledge Base (KB) article to solve the problem
    > with Windows Vista
    >
    > This problem was caused by Windows Vista, which was created by Microsoft
    > Corporation.
    >
    > Solution
    >
    > To view details about how to fix this problem, click this link:
    > http://support.microsoft.com/Default.aspx?kbid=938979 This link will take
    > you to a Microsoft Support Knowledge Base (KB) article. Follow the steps
    > in
    > the article to fix your computer problem.
    >
    > i went through the whole process but after downloadin the 32-bit version
    > it
    > said that it doesn apply to my system.....does anyone know how to solve
    > this
    > or if this is important at all???
    >
    > thanks
    > eliza

      My System SpecsSystem Spec

  3. #3


    lady eliza Guest

    Re: problem reports and solutions

    yup....i do!
    --
    eliza


    "Bob" wrote:

    > Are you running Vista 32-bit?
    >
    > "lady eliza" <ladyeliza@xxxxxx> wrote in message
    > news:B905D81D-9F9A-45F6-8F73-DBB6122582EB@xxxxxx

    > > --------------------------------------------------------------------------------
    > > i got this message a couple of days ago:
    > >
    > > Follow the steps in the Knowledge Base (KB) article to solve the problem
    > > with Windows Vista
    > >
    > > This problem was caused by Windows Vista, which was created by Microsoft
    > > Corporation.
    > >
    > > Solution
    > >
    > > To view details about how to fix this problem, click this link:
    > > http://support.microsoft.com/Default.aspx?kbid=938979 This link will take
    > > you to a Microsoft Support Knowledge Base (KB) article. Follow the steps
    > > in
    > > the article to fix your computer problem.
    > >
    > > i went through the whole process but after downloadin the 32-bit version
    > > it
    > > said that it doesn apply to my system.....does anyone know how to solve
    > > this
    > > or if this is important at all???
    > >
    > > thanks
    > > eliza
    >
    >

      My System SpecsSystem Spec

  4. #4


    C.B. Guest

    Re: problem reports and solutions



    "lady eliza" <ladyeliza@xxxxxx> wrote in message
    news:B905D81D-9F9A-45F6-8F73-DBB6122582EB@xxxxxx

    > --------------------------------------------------------------------------------
    > i got this message a couple of days ago:
    >
    > Follow the steps in the Knowledge Base (KB) article to solve the problem
    > with Windows Vista
    >
    > This problem was caused by Windows Vista, which was created by Microsoft
    > Corporation.
    >
    > Solution
    >
    > To view details about how to fix this problem, click this link:
    > http://support.microsoft.com/Default.aspx?kbid=938979 This link will take
    > you to a Microsoft Support Knowledge Base (KB) article. Follow the steps
    > in
    > the article to fix your computer problem.
    >
    > i went through the whole process but after downloadin the 32-bit version
    > it
    > said that it doesn apply to my system.....does anyone know how to solve
    > this
    > or if this is important at all???
    >
    > thanks
    > eliza
    Eliza,

    In most cases it means one of two things. It doesn't apply to your
    system because your system does not have the same or similar
    software/hardware configurations as those who suffer the most from the
    problem or it doesn't apply to your system because it is already installed.
    Have you checked your installed updates to see if KB938979 is already
    installed? Also, sometimes Microsoft incorporates an existing update or fix
    into a subsequent update, thus eliminating the need of the previous update
    or fix.

    C.B.


    --
    It is the responsibility and duty of everyone to help the underprivileged
    and unfortunate among us.


      My System SpecsSystem Spec

problem reports and solutions problems?

Similar Threads
Thread Thread Starter Forum Replies Last Post
Problem Reports and Solutions.....? Dirty Dawg Vista performance & maintenance 1 24 Jul 2008
Problem Reports and Solutions GillB Vista General 3 18 Jul 2008
Problem Reports and Solutions mimihen Vista General 0 01 Feb 2008
Problem Reports and Solutions KB Clayton Vista General 7 05 Jan 2008
problem reports and solutions rwolcott1 Vista General 0 26 Jul 2007