try remove the antivirus. if issues not solve, clean install the operating
system (delete partition). i suggest don't use free software - free software
mostly ain't do good -- try ZoneAlarm.Com
system restore was and is always a useless feature of windows -
how to disable system restore in windows vista 32?
Control Panel > System > System Protection on the left
pane > and uncheck your boot disk under Automatic restore points.
> System Restore is unable to restore on a 4 month old Vista machine. After
> rebooting and logging in message says (System restore unable to restore your
> files due to an unknown error). The reason I was trying to restore is the
> wife was unable to access many programs on her login. When you clicked the
> start button on her login the program files were empty and we were prompted
> to do system restore. Everything was fine on my login and we are both set up
> as administrators. I also tried system restore from the start repair boot
> process same thing. Reading other posts I do not use norton antivirus but
> avast's free one. The restore option worked fine a couple weeks ago when a
> software install caused me issues.
> Any help or guidance would be helpfull!