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04-22-2008
| #1 (permalink) |
| | Complete PC Backup to External HD Crashes I recently purchased a 1TB USB external drive (Western Digital, for those keeping score at home) and am attempting to do a complete system backup using Microsoft's backup utility on Windows Vista. The backup process starts and gets almost finished, and then the computer crashes - "blue screen of death". I've attempted this twice with the same result. I have looked on your website for updated drivers but have found none, nor have any come up using Windows Update. For what it's worth, the file backup process worked flawlessly. It's just the entire system/computer backup that crashed. I receive no error message; it just crashes. Western Digital's customer service was worthless (they said: "WD do not provide any updates on Mircosoft Windows and WD unable to provide any addition troubleshooting for third party software. You may need to contact Mircosoft for further troubleshooting.") Can anyone help? Thanks |
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04-22-2008
| #2 (permalink) |
| | Re: Complete PC Backup to External HD Crashes Ed: This will be the best $36 you ever spend: http://www.acronis.com/homecomputing...cts/trueimage/ NewEgg for $36, Free Shipping: http://www.newegg.com/Product/Produc...82E16832200004 I highly recommend this software. It does everything Complete PC Backup is 'supposed' to do and much more. There is a free trial available for download. Give it a spin before you buy it. ------------------------------ Donny Broome www.broomeman.com/vista "Ed" <Ed@xxxxxx> wrote in message news:504D7214-A5B3-4578-A111-9ACEDF0FF5B8@xxxxxx Quote: >I recently purchased a 1TB USB external drive (Western Digital, for those > keeping score at home) and am attempting to do a complete system backup > using > Microsoft's backup utility on Windows Vista. The backup process starts and > gets almost finished, and then the computer crashes - "blue screen of > death". > > I've attempted this twice with the same result. I have looked on your > website for updated drivers but have found none, nor have any come up > using > Windows Update. > > For what it's worth, the file backup process worked flawlessly. It's just > the entire system/computer backup that crashed. I receive no error > message; > it just crashes. > > Western Digital's customer service was worthless (they said: "WD do not > provide any updates on Mircosoft Windows and WD unable to provide any > addition troubleshooting for third party software. You may need to contact > Mircosoft for further troubleshooting.") > > Can anyone help? > > Thanks > |
| My System Specs |
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04-23-2008
| #3 (permalink) |
| | Re: Complete PC Backup to External HD Crashes Awesome. Thanks, Donny - I'll give it a whirl. "Donny Broome" wrote: Quote: > Ed: > > This will be the best $36 you ever spend: > http://www.acronis.com/homecomputing...cts/trueimage/ > > NewEgg for $36, Free Shipping: > http://www.newegg.com/Product/Produc...82E16832200004 > > I highly recommend this software. It does everything Complete PC Backup is > 'supposed' to do and much more. There is a free trial available for > download. Give it a spin before you buy it. > > > ------------------------------ > Donny Broome > www.broomeman.com/vista > > > > "Ed" <Ed@xxxxxx> wrote in message > news:504D7214-A5B3-4578-A111-9ACEDF0FF5B8@xxxxxx Quote: > >I recently purchased a 1TB USB external drive (Western Digital, for those > > keeping score at home) and am attempting to do a complete system backup > > using > > Microsoft's backup utility on Windows Vista. The backup process starts and > > gets almost finished, and then the computer crashes - "blue screen of > > death". > > > > I've attempted this twice with the same result. I have looked on your > > website for updated drivers but have found none, nor have any come up > > using > > Windows Update. > > > > For what it's worth, the file backup process worked flawlessly. It's just > > the entire system/computer backup that crashed. I receive no error > > message; > > it just crashes. > > > > Western Digital's customer service was worthless (they said: "WD do not > > provide any updates on Mircosoft Windows and WD unable to provide any > > addition troubleshooting for third party software. You may need to contact > > Mircosoft for further troubleshooting.") > > > > Can anyone help? > > > > Thanks > > > > |
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