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| | #1 (permalink) |
| | High CPU SVCHOST We have a high powered notebook and in the last few days it has been so un-responsive that it is un-usable. The system: -- System Information Dell M1730 Microsoft® Windows Vista™ Ultimate (build 6001) SP 1.0 Architecture: X86; Language: English CPU 0: Intel(R) Core(TM)2 Duo CPU T7700 @ 2.40GHz Percentage of Memory in Use: 32% Physical Memory (total/avail): 3261.14 MiB / 2190.07 MiB Pagefile Memory (total/avail): 6717.31 MiB / 5716.6 MiB Virtual Memory (total/avail): 2047.88 MiB / 1914.43 MiB C: is Fixed (NTFS) - 360.05 GiB total, 208.14 GiB free. D: is Fixed (NTFS) - 10 GiB total, 5.82 GiB free. E: is CDROM (No Media) F: is CDROM (No Media) \\.\PHYSICALDRIVE0 - ARRAY - 372.61 GiB - 4 partitions \PARTITION0 - Unknown - 70.57 MiB \PARTITION1 - Installable File System - 10 GiB - D: \PARTITION2 (bootable) - Installable File System - 360.05 GiB - C: \PARTITION3 - Extended w/Extended Int 13 - 2.5 GiB The symptoms: 1 - Never below 50% utilization 2 - System very un-responsive (Open notepad takes several minutes) 3 - No Issue in safe mode (Even when network enabled) 4 - No Issue if NOT connected to network. 5 - CA-Security says it found and cleaned 30 items on start-up (tracking cookies) 7 - svchost process shows 50%+ Utilization and shows it contains the following: - AeLookupSvc C:\windows\system32\aelupsvc.dll - Appindo C:\windows\system32\appinfo.dll - BITS C:\windows\system32\qmgr.dll - EapHost C:\windows\system32\eapsvc.dll - gpsvc C:\windows\system32\gpsvc.dll - IKEEXT C:\ikeext.dll - iphlpsvc C:\windows\system32\??? - LanmanServer C:\windows\system32\srvsvc.dll - MMCSS C:\windows\system32\mmscc.dll - ProfSvc C:\windows\system32\profsvc.dll - RasMan C:\windows\system32\rasman.dll - Schedule C:\windows\system32\schedsvc.dll - seclogon C:\windows\system32\seclogon.dll - SENS C:\windows\system32\sens.dll - ShellHWDetction C:\windows\system32\shsvcs.dll - Themes C:\windows\system32\shsvcs.dll - Winmgmt C:\windows\system32\WMIsvc.dll - wuauserv C:\windows\system32\wuueng.dll - TaskEng.exe - TaskEng.exe - TaskEng.exe - TaskEng.exe - GoogleUpdate.exe Any ideas? Thanks -jim |
My System Specs![]() |
| | #2 (permalink) |
| | Re: High CPU SVCHOST I'd suspect GoogleUpdate.exe "Jim Willeke" <jim@xxxxxx> wrote in message news:ertHZS8sIHA.4876@xxxxxx Quote: > We have a high powered notebook and in the last few days it has been so > un-responsive that it is un-usable. > > The system: > -- System Information Dell M1730 > Microsoft® Windows Vista™ Ultimate (build 6001) SP 1.0 > Architecture: X86; Language: English > > CPU 0: Intel(R) Core(TM)2 Duo CPU T7700 @ 2.40GHz > Percentage of Memory in Use: 32% > Physical Memory (total/avail): 3261.14 MiB / 2190.07 MiB > Pagefile Memory (total/avail): 6717.31 MiB / 5716.6 MiB > Virtual Memory (total/avail): 2047.88 MiB / 1914.43 MiB > > C: is Fixed (NTFS) - 360.05 GiB total, 208.14 GiB free. > D: is Fixed (NTFS) - 10 GiB total, 5.82 GiB free. > E: is CDROM (No Media) > F: is CDROM (No Media) > > \\.\PHYSICALDRIVE0 - ARRAY - 372.61 GiB - 4 partitions > \PARTITION0 - Unknown - 70.57 MiB > \PARTITION1 - Installable File System - 10 GiB - D: > \PARTITION2 (bootable) - Installable File System - 360.05 GiB - C: > \PARTITION3 - Extended w/Extended Int 13 - 2.5 GiB > > > The symptoms: > 1 - Never below 50% utilization > 2 - System very un-responsive (Open notepad takes several minutes) > 3 - No Issue in safe mode (Even when network enabled) > 4 - No Issue if NOT connected to network. > 5 - CA-Security says it found and cleaned 30 items on start-up (tracking > cookies) > 7 - svchost process shows 50%+ Utilization and shows it contains the > following: > - AeLookupSvc C:\windows\system32\aelupsvc.dll > - Appindo C:\windows\system32\appinfo.dll > - BITS C:\windows\system32\qmgr.dll > - EapHost C:\windows\system32\eapsvc.dll > - gpsvc C:\windows\system32\gpsvc.dll > - IKEEXT C:\ikeext.dll > - iphlpsvc C:\windows\system32\??? > - LanmanServer C:\windows\system32\srvsvc.dll > - MMCSS C:\windows\system32\mmscc.dll > - ProfSvc C:\windows\system32\profsvc.dll > - RasMan C:\windows\system32\rasman.dll > - Schedule C:\windows\system32\schedsvc.dll > - seclogon C:\windows\system32\seclogon.dll > - SENS C:\windows\system32\sens.dll > - ShellHWDetction C:\windows\system32\shsvcs.dll > - Themes C:\windows\system32\shsvcs.dll > - Winmgmt C:\windows\system32\WMIsvc.dll > - wuauserv C:\windows\system32\wuueng.dll > - TaskEng.exe > - TaskEng.exe > - TaskEng.exe > - TaskEng.exe > - GoogleUpdate.exe > > Any ideas? > Thanks > -jim |
My System Specs![]() |
| | #3 (permalink) |
| | Re: High CPU SVCHOST Jim, I'd also check out the C:\ikeext.dll file - it ought to be in the System32 folder, not the root of C: Non-SP1 details are available here: http://www.greatis.com/vista/DLL/i/ikeext.dll.htm I don't know what the size/version should be for SP1 x86 - I run x64 (for which the File version is 6.0.6001.18000, the Product version is the same as the page above). There should be a C:\Windows\System32\ikeext.dll file as well as the one in C:\ikeext.dll - if their details differ, run a thorough spyware sweep as it's possible you have malware installed. Jevon "Jim Willeke" <jim@xxxxxx> wrote in message news:ertHZS8sIHA.4876@xxxxxx Quote: > We have a high powered notebook and in the last few days it has been so > un-responsive that it is un-usable. > > The system: > -- System Information Dell M1730 > Microsoft® Windows Vista™ Ultimate (build 6001) SP 1.0 > Architecture: X86; Language: English > > CPU 0: Intel(R) Core(TM)2 Duo CPU T7700 @ 2.40GHz > Percentage of Memory in Use: 32% > Physical Memory (total/avail): 3261.14 MiB / 2190.07 MiB > Pagefile Memory (total/avail): 6717.31 MiB / 5716.6 MiB > Virtual Memory (total/avail): 2047.88 MiB / 1914.43 MiB > > C: is Fixed (NTFS) - 360.05 GiB total, 208.14 GiB free. > D: is Fixed (NTFS) - 10 GiB total, 5.82 GiB free. > E: is CDROM (No Media) > F: is CDROM (No Media) > > \\.\PHYSICALDRIVE0 - ARRAY - 372.61 GiB - 4 partitions > \PARTITION0 - Unknown - 70.57 MiB > \PARTITION1 - Installable File System - 10 GiB - D: > \PARTITION2 (bootable) - Installable File System - 360.05 GiB - C: > \PARTITION3 - Extended w/Extended Int 13 - 2.5 GiB > > > The symptoms: > 1 - Never below 50% utilization > 2 - System very un-responsive (Open notepad takes several minutes) > 3 - No Issue in safe mode (Even when network enabled) > 4 - No Issue if NOT connected to network. > 5 - CA-Security says it found and cleaned 30 items on start-up (tracking > cookies) > 7 - svchost process shows 50%+ Utilization and shows it contains the > following: > - AeLookupSvc C:\windows\system32\aelupsvc.dll > - Appindo C:\windows\system32\appinfo.dll > - BITS C:\windows\system32\qmgr.dll > - EapHost C:\windows\system32\eapsvc.dll > - gpsvc C:\windows\system32\gpsvc.dll > - IKEEXT C:\ikeext.dll > - iphlpsvc C:\windows\system32\??? > - LanmanServer C:\windows\system32\srvsvc.dll > - MMCSS C:\windows\system32\mmscc.dll > - ProfSvc C:\windows\system32\profsvc.dll > - RasMan C:\windows\system32\rasman.dll > - Schedule C:\windows\system32\schedsvc.dll > - seclogon C:\windows\system32\seclogon.dll > - SENS C:\windows\system32\sens.dll > - ShellHWDetction C:\windows\system32\shsvcs.dll > - Themes C:\windows\system32\shsvcs.dll > - Winmgmt C:\windows\system32\WMIsvc.dll > - wuauserv C:\windows\system32\wuueng.dll > - TaskEng.exe > - TaskEng.exe > - TaskEng.exe > - TaskEng.exe > - GoogleUpdate.exe > > Any ideas? > Thanks > -jim |
My System Specs![]() |
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