Vista - Vista Constant Freeze on NEW PC

I just bought a custom-built PC from C1 Shoppingmall (www.c1com.co.nz) and
specs are as follows:

500GB Seagate HDD
2x2GB G-Skill DDR2-800 RAM
2.66GHz Wolfdale Core 2 Duo
8800gt 512mb Graphics
Vista Premium 64-bit

When I start it, it will go to the desktop, everything will run fine, then
suddenly nothing can be clicked, and soon the cursor also freezes. No chance
to Ctrl+Alt+Dlt or bring up task manager. This freeze was initially happening
after about 30 seconds, but after taking out one stick of RAM it lasts as
long as 5 minutes before freezing (may be coincidence). This started
happening before I changed any settings, the PC is still as new.

I have tried taking out the RAM and putting back in, leaving one stick out
as mentioned above, and having a look at the BIOS on startup (didn't really
know what to look for though). Made sure everything is plugged into PSU,
everything looks right, I'm truly at a loss as to why this is happening.

Oh, and freeze doesn't happen in Safe Mode, which leads me to believe it's
nothing to do with hardware and is related to Vista or drivers?

I would send it back to C1 and let them pull their hair out trying to figure out what is wrong. If you are intent on troubleshooting yourself....

Run Memtest to rule out the memory
Update your drivers for mobo, gfx card, sound card etc.

You'll just have to start at the bottom and work your way up, but if I just spent the money for a working PC then I would have a working PC.

Have you checked in Device Manager to see if any of the Drivers are
questionable?
--
Mick Murphy - Qld - Australia


"MickyB" wrote:

Its new - take it back

"MickyB" <MickyB@xxxxxx> wrote in message
news:5A094E62-F750-4CA8-9612-B67E51BC1515@xxxxxx

Don't try to fix it yourself. By doing so you will give the supplier an
excuse not to help: "Sorry sir, but you've obviously been fiddling with it."

Just take it back to them. It's their problem.

SteveT

I have had that problem on my Alienware system.
Some pc OEM's install junk and the system is heavily fragmented. If you tweaked your registry or performed multiple installs/uninstalls this can cause corruption.

Try going to event viewer following a lockup (make sure to make note of the time of lockup).
For me I did 3 things that fixed the problem-

1. do a full defrag through command prompt
start>accessories>right click command prompt>run as administrator
type: "defrag c: -w" (without quotations)

2. If problem still occurs check system for malware, and/or restore to a date before issue of lockup occured.
http://www.vistax64.com/system-secur...-scanners.html

3. If all else fails then backup files, and perform a system repair as issue may be caused by corruption of o/s. In my case I did a complete reformat and reinstall and the problem was gone. My freeze ups were a result of either registry corruption or file corruption. I prefer reinstalls as opposed to repairs, but you may want to do that as a last resort. Also perform a complete pc backup if you choose to reinstall. It will save you hours of time if you ever need to restore again.

Yeah will try that.

BTW, I did send it back and they sent it back to me claiming that it was me
who broke it. I might bring out the old "Consumers Guarantees Act".

"rive0108" wrote:

Yay! Its working! Thanks to everyone who helped here. I simply did a fresh
install of Vista and unchecked the box about installing updates and it worked
fine. It was one of the stupid vista updates that was causing it.

"MickyB" wrote: