You can test if it is templates by typing in Start Run
If word works then it is templates.
"Veronica" <Veronica@xxxxxx> wrote in message
> Help! Word keeps locking up and gives the mesage "not responding" This
> fine for 4 months and now suddenly it gives me this message when I want to
> ope a saved file or close word. I find this very annoying. This office
> program cost way too much money not to work. I have been told it could be
> templates, but I am not an IT speacialist, so I need more detailed
> information in order to fix the problem.
> Thanks to anyone who may be able to help me.