What event log messages are present that may lead to the cause?
When did this first start and what changes happened around that time?
(driver updates, program installs, windows updates, drive mappings, new
hardware, etc.)
If you start in "safe mode", does the error go away?
Does Device Manager show any devices with errors?
~E. Cox
"Mary" wrote:
> I am getting a re-occurring message at startup that states:
>
> Exception Processing Message 0xc0000013 Parameters 0x7621023C 0x83E2CB4C
> 0x7621023C 0x7621023C
>
> My options are: Cancel Try Again Continue
>
> I have to cancel several times before it stops. What is this, and how do I
> correct it?