Windows Vista Forums

Windows Vista problem at startup
  1. #1


    Mary Guest

    Windows Vista problem at startup

    I am getting a re-occurring message at startup that states:



    Exception Processing Message 0xc0000013 Parameters 0x7621023C 0x83E2CB4C
    0x7621023C 0x7621023C

    My options are: Cancel Try Again Continue

    I have to cancel several times before it stops. What is this, and how do I
    correct it?

      My System SpecsSystem Spec

  2. #2


    Danep Guest

    Re: Windows Vista problem at startup


    This appears to be to do with drive allocation letters assigned, mainly
    with card readers, DVD/Cd drives and usb peripherals. Do you have usb
    sticks plugged in or anything else? Unplug them to test. If this does
    not help the solution appears to be to change the drive letter
    assignments to your CD/DVD drive and or card reader.

    Regards
    Danep


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      My System SpecsSystem Spec

  3. #3


    E. Cox Guest

    RE: Windows Vista problem at startup

    What event log messages are present that may lead to the cause?
    When did this first start and what changes happened around that time?
    (driver updates, program installs, windows updates, drive mappings, new
    hardware, etc.)
    If you start in "safe mode", does the error go away?
    Does Device Manager show any devices with errors?

    ~E. Cox

    "Mary" wrote:

    > I am getting a re-occurring message at startup that states:
    >
    > Exception Processing Message 0xc0000013 Parameters 0x7621023C 0x83E2CB4C
    > 0x7621023C 0x7621023C
    >
    > My options are: Cancel Try Again Continue
    >
    > I have to cancel several times before it stops. What is this, and how do I
    > correct it?

      My System SpecsSystem Spec

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