Vista - Cd Driver not reading discs.

FYI im not that smart when it comes to computers
But i just got this new computer and i have had so many problems with it so far.
I have 64 bit vista and no matter what disc i put in it doesnt read it and it doesnt even recognize that there is a disc in. Please Help,
Nick

Try to delete the the Upper Filter and Lowerfilter from
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E956-E325-11CE-BFC1-08002BE10318}
Try with a differnt CD/DVD ROM Drive

On Tue, 5 Aug 2008 18:58:03 -0500, lolman14 <guest@xxxxxx-email.com>
wrote:

Problems with a new computer should always be directed to the
manufacturer/vendor. Get them to fix whatever is wrong under the
warranty.

--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup

lolman14 wrote:Open CONTROL PANEL (from the START Orb Menu). Put it in CLASSIC MODE.
Double click DEVICE MANAGER.

Make sure there are no yellow explanation marks on your DVD/CD ROM
drives (or anything else).

Double click the DVD device name. Does it say "The device is working
properly" on the GENERAL Tab?

Set your DVD region while you are here (in case the supplier didn't).
Also check the DRIVER Tab and you could try UPDATE DRIVER letting it
search the Web.

Report back for more help

Frenchy

What is meant by deleting the upper and lower filter? In other words what would be considered a filter?

Upper and lower filters are actual contents of the registry. Those are the
names of the 'filters'
When you access the relevant registry key simply look for the word
'UpperFilters' or 'LowerFilters' in the text in the details pane of the
registry.

see this link: http://support.microsoft.com/kb/314060

--

--
John Barnett MVP
Windows XP Associate Expert
Windows Desktop Experience

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org
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