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Rundll32.exe and Kernel32.dll issues
  1. #1


    Join Date : Oct 2008
    Posts : 3
    Vista Home Primium 32bit
    Local Time: 12:52 PM

    Rundll32.exe and Kernel32.dll issues

    The other day some malware got on my computer, I was able to detect and remove it before it got completely into my system, but it has somehow managed to corrupt the kernel32.dll and rundll32.exe files.

    Problem:
    Rundll32.exe has crashed.
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: rundll32.exe
    Application Version: 6.0.6000.16386
    Application Timestamp: 4549b0e1
    Fault Module Name: kernel32.dll
    Fault Module Version: 6.0.6001.18000
    Fault Module Timestamp: 4791a76d
    Exception Code: e06d7363
    Exception Offset: 000442eb
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 1033
    Additional Information 1: ff14
    Additional Information 2: d565018acbb15bdeeefc1af392ebdd70
    Additional Information 3: 4cc6
    Additional Information 4: 2402e43606217b5f2dc8f86d9ee6bacf

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    Any takers on this one?

      My System SpecsSystem Spec

  2. #2
    SIW2's Avatar

    Senior Member



    Join Date : Jul 2008
    Posts : 2,676
    VISTA HOME PREMIUM X64/ 7 x64 / 7x86
    Local Time: 06:52 PM


     

    Re: Rundll32.exe and Kernel32.dll issues

    Hi Kenneth

    You don't specify the malware , but I would spend a few minutes to make extra sure by downloading , installing, updating and scanning with these 2 free apps.

    SUPERAntiSpyware.com - AntiAdware, AntiSpyware, AntiMalware!

    Malwarebytes.org

    Then try repairing those files with

    System Files - SFC Command

    or

    Repair Install For Vista

    other options would be System restore to a point you think is before you got the malware, but you never know what may be lurking in the shadow copies, or of course a clean reinstall

    Hope this helps

    SIW2

      My System SpecsSystem Spec

  3. #3


    Join Date : Oct 2008
    Posts : 3
    Vista Home Primium 32bit
    Local Time: 12:52 PM


      Thread Starter

    Re: Rundll32.exe and Kernel32.dll issues

    Seems to have worked, I'll let you know if it didn't.

      My System SpecsSystem Spec

  4. #4


    Join Date : Oct 2008
    Posts : 3
    Vista Home Primium 32bit
    Local Time: 12:52 PM


      Thread Starter

    Re: Rundll32.exe and Kernel32.dll issues

    Well, after running that in safe mode and finding nothing it couldn't fix, then swiching back to normal mode it's still doing the same things. Anything else you can think of that might be the problem? Seems that every crash message I get (mozilla firefox aswell) shows that the fault module is kernel32.dll, and as for the malware that got in, one of them was MicroAV (a microsoft antivirus spoof).

      My System SpecsSystem Spec

  5. #5
    SIW2's Avatar

    Senior Member



    Join Date : Jul 2008
    Posts : 2,676
    VISTA HOME PREMIUM X64/ 7 x64 / 7x86
    Local Time: 06:52 PM


     

    Re: Rundll32.exe and Kernel32.dll issues

    Hi Kenneth,

    can only suggest you use malwarebytes as per my previous post, instructions here

    How to remove Micro Antivirus 2009 (Uninstall Instructions)

    then check again with Superantispyware.

    Then if sfc can't repair the system files, either a repair install, or clean install is required

    Repair Install For Vista

    Clean Install with a Full Version of Vista

    Hope that helps

    SIW2

      My System SpecsSystem Spec

Rundll32.exe and Kernel32.dll issues problems?

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