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| | #1 (permalink) |
| vista home basic | monitor going to sleep my kids have a Compaq running vista home basic. we have had this computer for over a year but has not been connected to the internet until two weeks ago. now the monitor went to sleep and we can't wake it. there are no lights on the keyboard and we get no response at all. i have read all kids of posts about this problem but most involve changing settings or updating drivers, we can't do any of that because i can't get any response. any help would be greatly appreciated. thanks |
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| | #2 (permalink) |
| | Re: monitor going to sleep On Sat, 20 Dec 2008 19:53:15 -0600, emanddd <guest@xxxxxx-email.com> wrote: Quote: > >my kids have a Compaq running vista home basic. we have had this >computer for over a year but has not been connected to the internet >until two weeks ago. now the monitor went to sleep and we can't wake it. >there are no lights on the keyboard and we get no response at all. i >have read all kids of posts about this problem but most involve changing >settings or updating drivers, we can't do any of that because i can't >get any response. any help would be greatly appreciated. thanks if the whole computer is shut down and won't power up, i.e., there are no lights anywhere. When you push the power button does ANY light come on? |
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| | #3 (permalink) |
| | Re: monitor going to sleep "emanddd" <guest@xxxxxx-email.com> wrote in message news:377300005f8d9701b9732c3be6d1374f@xxxxxx-gateway.com... Quote: > > my kids have a Compaq running vista home basic. we have had this > computer for over a year but has not been connected to the internet > until two weeks ago. now the monitor went to sleep and we can't wake it. > there are no lights on the keyboard and we get no response at all. i > have read all kids of posts about this problem but most involve changing > settings or updating drivers, we can't do any of that because i can't > get any response. any help would be greatly appreciated. thanks > > > -- > emanddd Do the LEDs light up on the front panel of the tower? Can you hear a 'beep' sound as it boots from cold? Can you detect any airflow from the power supply fan? Can you hear any fans at all? -- Mike Hall - MVP How to construct a good post.. http://dts-l.com/goodpost.htm How to use the Microsoft Product Support Newsgroups.. http://support.microsoft.com/default...help&style=toc Mike's Window - My Blog.. http://msmvps.com/blogs/mikehall/default.aspx |
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| | #4 (permalink) |
| vista home basic | Re: monitor going to sleep thanks for the replies. it does power up, there are two fans that run and a few LED's on the back that light up. the power button on the front did light up but not anymore. It will shut down if i hold the power button down for a few seconds and then i push the power button i can hear the fans turn on but no beep. |
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| | #5 (permalink) |
| | Re: monitor going to sleep emanddd wrote: Quote: > > thanks for the replies. it does power up, there are two fans that run > and a few LED's on the back that light up. the power button on the front > did light up but not anymore. It will shut down if i hold the power > button down for a few seconds and then i push the power button i can > hear the fans turn on but no beep. hard drive, the motherboard. There's no way for anyone who can't see the machine to tell. If the machine is still under warranty, contact HP's tech support for repair/replacement. Otherwise take it to a qualified computer professional. I don't recommend using a BigComputerStore/GeekSquad type of place. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ |
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| | #6 (permalink) |
| | Re: monitor going to sleep Malke <malke@xxxxxx> wrote: Quote: >emanddd wrote: > Quote: >> >> thanks for the replies. it does power up, there are two fans that run >> and a few LED's on the back that light up. the power button on the front >> did light up but not anymore. It will shut down if i hold the power >> button down for a few seconds and then i push the power button i can >> hear the fans turn on but no beep. >You have hardware failure. Failing components could be the power supply, the >hard drive, the motherboard. There's no way for anyone who can't see the >machine to tell. If the machine is still under warranty, contact HP's tech >support for repair/replacement. Otherwise take it to a qualified computer >professional. I don't recommend using a BigComputerStore/GeekSquad type of >place. entering the POST and a dead hard drive woudln't cause that. It could be the power supply, the CPU or the motherboard. Richie Hardwick |
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| | #7 (permalink) |
| vista home basic | Re: monitor going to sleep i was hoping it would be something easier to fix myself. thanks for all the help |
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| | #8 (permalink) |
| vista home basic | Re: monitor going to sleep If the light on the back of the power supply lights up does that mean the power supply is good? how do I test the motherboard and find what motherboard i need? is there a way to look it up online, i have a compaq sr5214x. thanks |
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| | #9 (permalink) |
| | Re: monitor going to sleep emanddd <guest@xxxxxx-email.com> wrote: Quote: > >If the light on the back of the power supply lights up does that mean >the power supply is good? fan run? Quote: >how do I test the motherboard and find what motherboard i need? >is there a way to look it up online, i have a compaq sr5214x. are proprietary and not easily replaced. You need to find a local "ma & pa" computer shop and have them check the power supply and the CPU to determine if those are OK. If they are, then it's the mobo. Such work is usually billed by the hour and could run a couple hundred bucks coming out of the chute just to check everything. Richie Hardwick |
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| | #10 (permalink) |
| vista home basic | Re: monitor going to sleep sounds cheaper to buy a new one, less than $350 |
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