Windows Vista Forums

Laptop will not do complete restore.

  1. #1


    Join Date : Nov 2008
    Posts : 15
    vista home premium 32bit
    Local Time: 13:24

    Laptop will not do complete restore.

    My granddau has an HP Pavilion Entertainment PC with 3G Ram, AMD Turion 64x2 running Vista Home Premium. She has been continually unplugging laptop without a proper shutdown first. She may have logged off sometimes. Both administrator and her user screens have been solid blue with a taskbar. I tried restoring to earlier date on administrator side & got the desktop icons back, but a popup said a complete restore wasn't done. I tried to restore in the user account and it still maintains solid blue with taskbar.

    Does anyone have any idea how to overcome and repair this to gain a complete restore?

    All replies greatly appreciated.

    Thanks,

    haplyss

      My System SpecsSystem Spec

  2. #2


    peter Guest

    Re: Laptop will not do complete restore.

    Save whatever work she has on the machine and then do a "factory restore"
    using either the CD/DVD she received with the system or the Recovery
    Partition placed on the HD by the
    manufacturer....your manual should explain what squence on keys to press
    when the system boots to access this feature
    peter

    --
    If you find a posting or message from me offensive,inappropriate
    or disruptive,please ignore it.
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    "haplyss" <guest@xxxxxx-email.com> wrote in message
    news:ef00f4a2e57ab62a2db1c6b9944c175d@xxxxxx-gateway.com...

    >
    > My granddau has an HP Pavilion Entertainment PC with 3G Ram, AMD Turion
    > 64x2 running Vista Home Premium. She has been continually unplugging
    > laptop without a proper shutdown first. She may have logged off
    > sometimes. Both administrator and her user screens have been solid blue
    > with a taskbar. I tried restoring to earlier date on administrator side
    > & got the desktop icons back, but a popup said a complete restore wasn't
    > done. I tried to restore in the user account and it still maintains
    > solid blue with taskbar.
    >
    > Does anyone have any idea how to overcome and repair this to gain a
    > complete restore?
    >
    > All replies greatly appreciated.
    >
    > Thanks,
    >
    > haplyss
    >
    >
    > --
    > haplyss

      My System SpecsSystem Spec

Laptop will not do complete restore.

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