Windows Vista Forums

Corrupt registry repair

  1. #1


    Mike Guest

    Corrupt registry repair

    Hi my daughter's computer 'cannot load the hive (file)
    \systemroot\system32\config\SOFTWARE...' and has been unable to repair itself.

    I have tried system restore and I cannot remember the exact message but
    basically there appear to be no restore points to go back to.

    Can I do anything e.g. edit or repair or restore the registry using the
    command prompt? And if so how?

    Is there any solution?

    Thanks,
    Mike




      My System SpecsSystem Spec

  2.   


  3. #2


    Darrell Gorter[MSFT] Guest

    RE: Corrupt registry repair

    Hello Mike,
    There are backup copies of the registry in the
    \windows\system32\config\regback folder
    You can try replacing the ones in the config folder with the ones from the
    regback folder.
    Rename the ones in the \windows\system32\config folder first
    Change directory so you are in the \windows\system32 folder
    ren system system.bak
    ren software software.bak
    ren sam sam.bak
    ren security security.bak

    Then
    copy c:\windows\system32\config\regback\system
    copy c:\windows\system32\config\regback\software
    copy c:\windows\system32\config\regback\sam
    copy c:\windows\system32\config\regback\security

    All four registry hives should be replaced at the same time even though you
    are only having issues with one of the hives, they are a unit, they are not
    intended to be replaced individually, there may be issues later if one of
    the hives is rolled back and not the others.
    Thanks,
    Darrell Gorter[MSFT]

    This posting is provided "AS IS" with no warranties, and confers no rights
    --------------------
    | >Thread-Topic: Corrupt registry repair
    | >thread-index: AcmrM9Le48VgOb39RF6mGYf9m+wa9A==
    | >X-WBNR-Posting-Host: 65.55.21.8
    | >From: =?Utf-8?B?TWlrZQ==?= <Mike@xxxxxx>
    | >Subject: Corrupt registry repair
    | >Date: Sun, 22 Mar 2009 14:19:02 -0700
    | >Lines: 16
    | >Message-ID: <660C7DE9-AE57-4688-8826-084A50B13056@xxxxxx>
    | >MIME-Version: 1.0
    | >Content-Type: text/plain;
    | > charset="Utf-8"
    | >Content-Transfer-Encoding: 7bit
    | >X-Newsreader: Microsoft CDO for Windows 2000
    | >Content-Class: urn:content-classes:message
    | >Importance: normal
    | >Priority: normal
    | >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.3168
    | >Newsgroups: microsoft.public.windows.vista.performance_maintenance
    | >Path: TK2MSFTNGHUB02.phx.gbl
    | >Xref: TK2MSFTNGHUB02.phx.gbl
    microsoft.public.windows.vista.performance_maintenance:33433
    | >NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
    | >X-Tomcat-NG: microsoft.public.windows.vista.performance_maintenance
    | >
    | >Hi my daughter's computer 'cannot load the hive (file)
    | >\systemroot\system32\config\SOFTWARE...' and has been unable to repair
    itself.
    | >
    | >I have tried system restore and I cannot remember the exact message but
    | >basically there appear to be no restore points to go back to.
    | >
    | >Can I do anything e.g. edit or repair or restore the registry using the
    | >command prompt? And if so how?
    | >
    | >Is there any solution?
    | >
    | >Thanks,
    | >Mike
    | >
    | >
    | >
    | >


      My System SpecsSystem Spec

  4. #3


    Mike Guest

    RE: Corrupt registry repair

    Thanks very much Darrell.

    I'm not quite as computer savvy as I may sound: if I get the command prompt
    up do I firstly type

    >ren system system.bak
    then

    >ren software software.bak
    etc.?

    Then do I

    >cd\windows\system32
    followed by

    >copy c:\windows\system32\config\regback\system
    etc?

    Also I am having difficulty getting the command prompt at the moment as the
    last option in the recovery module (I think it was the recovery module, from
    memory: it seems to come up when the self repair fails) is not to load the
    command prompt, although that option has appeared once or twice before. So
    I'm not sure if I can get back to the command prompt or not at the moment.

    Mike





    ""Darrell Gorter[MSFT]"" wrote:

    > Hello Mike,
    > There are backup copies of the registry in the
    > \windows\system32\config\regback folder
    > You can try replacing the ones in the config folder with the ones from the
    > regback folder.
    > Rename the ones in the \windows\system32\config folder first
    > Change directory so you are in the \windows\system32 folder
    > ren system system.bak
    > ren software software.bak
    > ren sam sam.bak
    > ren security security.bak
    >
    > Then
    > copy c:\windows\system32\config\regback\system
    > copy c:\windows\system32\config\regback\software
    > copy c:\windows\system32\config\regback\sam
    > copy c:\windows\system32\config\regback\security
    >
    > All four registry hives should be replaced at the same time even though you
    > are only having issues with one of the hives, they are a unit, they are not
    > intended to be replaced individually, there may be issues later if one of
    > the hives is rolled back and not the others.
    > Thanks,
    > Darrell Gorter[MSFT]
    >
    > This posting is provided "AS IS" with no warranties, and confers no rights
    > --------------------
    > | >Thread-Topic: Corrupt registry repair
    > | >thread-index: AcmrM9Le48VgOb39RF6mGYf9m+wa9A==
    > | >X-WBNR-Posting-Host: 65.55.21.8
    > | >From: =?Utf-8?B?TWlrZQ==?= <Mike@xxxxxx>
    > | >Subject: Corrupt registry repair
    > | >Date: Sun, 22 Mar 2009 14:19:02 -0700
    > | >Lines: 16
    > | >Message-ID: <660C7DE9-AE57-4688-8826-084A50B13056@xxxxxx>
    > | >MIME-Version: 1.0
    > | >Content-Type: text/plain;
    > | > charset="Utf-8"
    > | >Content-Transfer-Encoding: 7bit
    > | >X-Newsreader: Microsoft CDO for Windows 2000
    > | >Content-Class: urn:content-classes:message
    > | >Importance: normal
    > | >Priority: normal
    > | >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.3168
    > | >Newsgroups: microsoft.public.windows.vista.performance_maintenance
    > | >Path: TK2MSFTNGHUB02.phx.gbl
    > | >Xref: TK2MSFTNGHUB02.phx.gbl
    > microsoft.public.windows.vista.performance_maintenance:33433
    > | >NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
    > | >X-Tomcat-NG: microsoft.public.windows.vista.performance_maintenance
    > | >
    > | >Hi my daughter's computer 'cannot load the hive (file)
    > | >\systemroot\system32\config\SOFTWARE...' and has been unable to repair
    > itself.
    > | >
    > | >I have tried system restore and I cannot remember the exact message but
    > | >basically there appear to be no restore points to go back to.
    > | >
    > | >Can I do anything e.g. edit or repair or restore the registry using the
    > | >command prompt? And if so how?
    > | >
    > | >Is there any solution?
    > | >
    > | >Thanks,
    > | >Mike
    > | >
    > | >
    > | >
    > | >
    >
    >

      My System SpecsSystem Spec

  5. #4


    Mike Guest

    RE: Corrupt registry repair

    I have now managed to follow your instructions, with a little help from my
    son....but the same error 'cannot load the hive' etc has recurred.

    ""Darrell Gorter[MSFT]"" wrote:

    > Hello Mike,
    > There are backup copies of the registry in the
    > \windows\system32\config\regback folder
    > You can try replacing the ones in the config folder with the ones from the
    > regback folder.
    > Rename the ones in the \windows\system32\config folder first
    > Change directory so you are in the \windows\system32 folder
    > ren system system.bak
    > ren software software.bak
    > ren sam sam.bak
    > ren security security.bak
    >
    > Then
    > copy c:\windows\system32\config\regback\system
    > copy c:\windows\system32\config\regback\software
    > copy c:\windows\system32\config\regback\sam
    > copy c:\windows\system32\config\regback\security
    >
    > All four registry hives should be replaced at the same time even though you
    > are only having issues with one of the hives, they are a unit, they are not
    > intended to be replaced individually, there may be issues later if one of
    > the hives is rolled back and not the others.
    > Thanks,
    > Darrell Gorter[MSFT]
    >
    > This posting is provided "AS IS" with no warranties, and confers no rights
    > --------------------
    > | >Thread-Topic: Corrupt registry repair
    > | >thread-index: AcmrM9Le48VgOb39RF6mGYf9m+wa9A==
    > | >X-WBNR-Posting-Host: 65.55.21.8
    > | >From: =?Utf-8?B?TWlrZQ==?= <Mike@xxxxxx>
    > | >Subject: Corrupt registry repair
    > | >Date: Sun, 22 Mar 2009 14:19:02 -0700
    > | >Lines: 16
    > | >Message-ID: <660C7DE9-AE57-4688-8826-084A50B13056@xxxxxx>
    > | >MIME-Version: 1.0
    > | >Content-Type: text/plain;
    > | > charset="Utf-8"
    > | >Content-Transfer-Encoding: 7bit
    > | >X-Newsreader: Microsoft CDO for Windows 2000
    > | >Content-Class: urn:content-classes:message
    > | >Importance: normal
    > | >Priority: normal
    > | >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.3168
    > | >Newsgroups: microsoft.public.windows.vista.performance_maintenance
    > | >Path: TK2MSFTNGHUB02.phx.gbl
    > | >Xref: TK2MSFTNGHUB02.phx.gbl
    > microsoft.public.windows.vista.performance_maintenance:33433
    > | >NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
    > | >X-Tomcat-NG: microsoft.public.windows.vista.performance_maintenance
    > | >
    > | >Hi my daughter's computer 'cannot load the hive (file)
    > | >\systemroot\system32\config\SOFTWARE...' and has been unable to repair
    > itself.
    > | >
    > | >I have tried system restore and I cannot remember the exact message but
    > | >basically there appear to be no restore points to go back to.
    > | >
    > | >Can I do anything e.g. edit or repair or restore the registry using the
    > | >command prompt? And if so how?
    > | >
    > | >Is there any solution?
    > | >
    > | >Thanks,
    > | >Mike
    > | >
    > | >
    > | >
    > | >
    >
    >

      My System SpecsSystem Spec

  6. #5


    Darrell Gorter[MSFT] Guest

    RE: Corrupt registry repair

    Hello Mike,
    What is the size of the software file in c:\windows\system32\config folder?
    If the registry file is corrupted and the backup registry files are
    corrupted, the options are limited.
    You may need to backup your data and reinstall Windows or you have a backup
    of the OS, restore that backup.
    Thanks,
    Darrell Gorter[MSFT]

    This posting is provided "AS IS" with no warranties, and confers no rights
    --------------------
    | >Thread-Topic: Corrupt registry repair
    | >thread-index: Acms7oYqjWVyDEJ6QKaaWJt1SMDhsw==
    | >X-WBNR-Posting-Host: 207.46.193.207
    | >From: =?Utf-8?B?TWlrZQ==?= <Mike@xxxxxx>
    | >References: <660C7DE9-AE57-4688-8826-084A50B13056@xxxxxx>
    <DANGBh#qJHA.3688@xxxxxx>
    | >Subject: RE: Corrupt registry repair
    | >Date: Tue, 24 Mar 2009 19:08:01 -0700
    | >Lines: 76
    | >Message-ID: <E7FD12E0-4532-4EBA-B88D-BD45DCF293A0@xxxxxx>
    | >MIME-Version: 1.0
    | >Content-Type: text/plain;
    | > charset="Utf-8"
    | >Content-Transfer-Encoding: 7bit
    | >X-Newsreader: Microsoft CDO for Windows 2000
    | >Content-Class: urn:content-classes:message
    | >Importance: normal
    | >Priority: normal
    | >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.3168
    | >Newsgroups: microsoft.public.windows.vista.performance_maintenance
    | >Path: TK2MSFTNGHUB02.phx.gbl
    | >Xref: TK2MSFTNGHUB02.phx.gbl
    microsoft.public.windows.vista.performance_maintenance:33495
    | >NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
    | >X-Tomcat-NG: microsoft.public.windows.vista.performance_maintenance
    | >
    | >I have now managed to follow your instructions, with a little help from
    my
    | >son....but the same error 'cannot load the hive' etc has recurred.
    | >
    | >""Darrell Gorter[MSFT]"" wrote:
    | >
    | >> Hello Mike,
    | >> There are backup copies of the registry in the
    | >> \windows\system32\config\regback folder
    | >> You can try replacing the ones in the config folder with the ones from
    the
    | >> regback folder.
    | >> Rename the ones in the \windows\system32\config folder first
    | >> Change directory so you are in the \windows\system32 folder
    | >> ren system system.bak
    | >> ren software software.bak
    | >> ren sam sam.bak
    | >> ren security security.bak
    | >>
    | >> Then
    | >> copy c:\windows\system32\config\regback\system
    | >> copy c:\windows\system32\config\regback\software
    | >> copy c:\windows\system32\config\regback\sam
    | >> copy c:\windows\system32\config\regback\security
    | >>
    | >> All four registry hives should be replaced at the same time even
    though you
    | >> are only having issues with one of the hives, they are a unit, they
    are not
    | >> intended to be replaced individually, there may be issues later if one
    of
    | >> the hives is rolled back and not the others.
    | >> Thanks,
    | >> Darrell Gorter[MSFT]
    | >>
    | >> This posting is provided "AS IS" with no warranties, and confers no
    rights
    | >> --------------------
    | >> | >Thread-Topic: Corrupt registry repair
    | >> | >thread-index: AcmrM9Le48VgOb39RF6mGYf9m+wa9A==
    | >> | >X-WBNR-Posting-Host: 65.55.21.8
    | >> | >From: =?Utf-8?B?TWlrZQ==?= <Mike@xxxxxx>
    | >> | >Subject: Corrupt registry repair
    | >> | >Date: Sun, 22 Mar 2009 14:19:02 -0700
    | >> | >Lines: 16
    | >> | >Message-ID: <660C7DE9-AE57-4688-8826-084A50B13056@xxxxxx>
    | >> | >MIME-Version: 1.0
    | >> | >Content-Type: text/plain;
    | >> | > charset="Utf-8"
    | >> | >Content-Transfer-Encoding: 7bit
    | >> | >X-Newsreader: Microsoft CDO for Windows 2000
    | >> | >Content-Class: urn:content-classes:message
    | >> | >Importance: normal
    | >> | >Priority: normal
    | >> | >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.3168
    | >> | >Newsgroups: microsoft.public.windows.vista.performance_maintenance
    | >> | >Path: TK2MSFTNGHUB02.phx.gbl
    | >> | >Xref: TK2MSFTNGHUB02.phx.gbl
    | >> microsoft.public.windows.vista.performance_maintenance:33433
    | >> | >NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
    | >> | >X-Tomcat-NG: microsoft.public.windows.vista.performance_maintenance
    | >> | >
    | >> | >Hi my daughter's computer 'cannot load the hive (file)
    | >> | >\systemroot\system32\config\SOFTWARE...' and has been unable to
    repair
    | >> itself.
    | >> | >
    | >> | >I have tried system restore and I cannot remember the exact message
    but
    | >> | >basically there appear to be no restore points to go back to.
    | >> | >
    | >> | >Can I do anything e.g. edit or repair or restore the registry using
    the
    | >> | >command prompt? And if so how?
    | >> | >
    | >> | >Is there any solution?
    | >> | >
    | >> | >Thanks,
    | >> | >Mike
    | >> | >
    | >> | >
    | >> | >
    | >> | >
    | >>
    | >>
    | >


      My System SpecsSystem Spec

  7. #6
    thecelloslave's Avatar

    Newbie
    Join Date : Jun 2009
    Louisville
    Posts : 4
    Vista Home Basic (Builders)
    Local Time: 04:53 PM
    usa us kentucky

     

    Re: Corrupt registry repair

    Hello
    I just built a computer this night, and when i booted it up, it ran smooth for about 10 minutes. i just remember getting comfortable then looking up and the screen was black. i left it alone for a minute but eventually reset it. now it ALWAYS takes me to the "Windows failed to boot..." blah blah you know start windows normal, safe mode, etc. i have tried all those, but it always loads for a minute and then says something about not loading the "hive" file and dumping physical memory. but the screen flashes so fast i cant read it. then it reboots and does the whole thing over and over. now keep in mind, i built this so i used Windows Vista Basic for Builders. i tried to start my computer with the system disk in it, but it did nothing. im getting rather frustrated...

      My System SpecsSystem Spec

  8. #7


    Donald Guest

    Re: Corrupt registry repair

    So you havn't done much customization on that machine, right? I suggest you
    to boot with the installation CD and perform a system repair. If that does
    not work, you can reinstall it. It will be done in about thirty minutes
    anyways and save you a lot of headache. If the problem happens again, you
    may need to check the BIOS firmware and ensure it is the updated one (you
    can try to use the manufacture applications to flash your BIOS firmware) and
    run some hardware test (memory and hard disk, etc) to see whether they are
    in good condition and compatible with Vista. It is always good to have a
    backup of registry so you can restore it with any sort of startup.

    How to automatically repair Windows Vista using Startup Repair
    http://www.bleepingcomputer.com/tuto...torial148.html

    For hardware testing, you can download memtest to check your memory and use
    some manufacture testing tool to check your hard disk. There are some
    software specifically designed for testing all your hardware.

    Best of luck.

    "thecelloslave" <guest@xxxxxx-email.com> wrote in message
    news:1e5002fda9be691586c1d0407ced3232@xxxxxx-gateway.com...

    >
    > Hello
    > I just built a computer this night, and when i booted it up, it ran
    > smooth for about 10 minutes. i just remember getting comfortable then
    > looking up and the screen was black. i left it alone for a minute but
    > eventually reset it. now it ALWAYS takes me to the "Windows failed to
    > boot..." blah blah you know start windows normal, safe mode, etc. i have
    > tried all those, but it always loads for a minute and then says
    > something about not loading the "hive" file and dumping physical memory.
    > but the screen flashes so fast i cant read it. then it reboots and does
    > the whole thing over and over. now keep in mind, i built this so i used
    > Windows Vista Basic for Builders. i tried to start my computer with the
    > system disk in it, but it did nothing. im getting rather frustrated...
    >
    >
    > --
    > thecelloslave

      My System SpecsSystem Spec

  9. #8


    Spirit Guest

    Re: Corrupt registry repair

    The first thing I would do is unplug and totally reseat all cards and
    memory. UnPlug and reseat all cables, do NOT just snug them up.

    Then try startup repair.

    "Donald" <donaldhuang@xxxxxx> wrote in message
    news:EC60D9B5-56B7-4E81-8884-7D4CC8245CEA@xxxxxx

    > So you havn't done much customization on that machine, right? I suggest
    > you to boot with the installation CD and perform a system repair. If that
    > does not work, you can reinstall it. It will be done in about thirty
    > minutes anyways and save you a lot of headache. If the problem happens
    > again, you may need to check the BIOS firmware and ensure it is the
    > updated one (you can try to use the manufacture applications to flash your
    > BIOS firmware) and run some hardware test (memory and hard disk, etc) to
    > see whether they are in good condition and compatible with Vista. It is
    > always good to have a backup of registry so you can restore it with any
    > sort of startup.
    >
    > How to automatically repair Windows Vista using Startup Repair
    > http://www.bleepingcomputer.com/tuto...torial148.html
    >
    > For hardware testing, you can download memtest to check your memory and
    > use some manufacture testing tool to check your hard disk. There are some
    > software specifically designed for testing all your hardware.
    >
    > Best of luck.
    >
    > "thecelloslave" <guest@xxxxxx-email.com> wrote in message
    > news:1e5002fda9be691586c1d0407ced3232@xxxxxx-gateway.com...

    >>
    >> Hello
    >> I just built a computer this night, and when i booted it up, it ran
    >> smooth for about 10 minutes. i just remember getting comfortable then
    >> looking up and the screen was black. i left it alone for a minute but
    >> eventually reset it. now it ALWAYS takes me to the "Windows failed to
    >> boot..." blah blah you know start windows normal, safe mode, etc. i have
    >> tried all those, but it always loads for a minute and then says
    >> something about not loading the "hive" file and dumping physical memory.
    >> but the screen flashes so fast i cant read it. then it reboots and does
    >> the whole thing over and over. now keep in mind, i built this so i used
    >> Windows Vista Basic for Builders. i tried to start my computer with the
    >> system disk in it, but it did nothing. im getting rather frustrated...
    >>
    >>
    >> --
    >> thecelloslave
    >

      My System SpecsSystem Spec


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