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remove program (PCCILLIN) that crashed during uninstall

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Old 10-09-2006   #1 (permalink)
GME
Guest


 

remove program (PCCILLIN) that crashed during uninstall

I just wanted to start the Live One Care Beta but ran into a problem with
the version 14 of PCCILLIN.
It disconnected the network and locked up the uninstall.
I had to turn off the computer to get things back running.
So, the PCCILLIN is gone as far as the uninstall program knows but it is
still there and preventing me from installing Live One Care.
Any help would be appreciated.
Thanks.


My System SpecsSystem Spec
Old 10-09-2006   #2 (permalink)
Jill Zoeller [MSFT]
Guest


 

Re: remove program (PCCILLIN) that crashed during uninstall

You can try using System Restore to roll back to a point in time before you
installed PCCILLIN. Restore points are usually created before you install a
program. To launch System Restore, search for "System Restore" on the Start
menu and launch the System Restore program that appears in the list.

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Want to learn more about Windows Server file and storage technologies? Visit
our team blog at http://blogs.technet.com/filecab/default.aspx.


"GME" <gme2000@insightbb.com> wrote in message
newsA308633-0DD1-4A8F-AD9A-3966C7B0A01D@microsoft.com...
>I just wanted to start the Live One Care Beta but ran into a problem with
>the version 14 of PCCILLIN.
> It disconnected the network and locked up the uninstall.
> I had to turn off the computer to get things back running.
> So, the PCCILLIN is gone as far as the uninstall program knows but it is
> still there and preventing me from installing Live One Care.
> Any help would be appreciated.
> Thanks.



My System SpecsSystem Spec
Old 10-10-2006   #3 (permalink)
pippin
Guest


 

Re: remove program (PCCILLIN) that crashed during uninstall

One Care Live I was going to look at this today for Vista but can't get the
the further info. link at the moment - do we uninstall our AV before using
One Care?

If you go to the Trend Beta site there is a PCtool to troubleshoot bad
uninstalls it might help to clear the leftovers if System Restore doesn't
work.

"Jill Zoeller [MSFT]" wrote:

> You can try using System Restore to roll back to a point in time before you
> installed PCCILLIN. Restore points are usually created before you install a
> program. To launch System Restore, search for "System Restore" on the Start
> menu and launch the System Restore program that appears in the list.
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> Want to learn more about Windows Server file and storage technologies? Visit
> our team blog at http://blogs.technet.com/filecab/default.aspx.
>
>
> "GME" <gme2000@insightbb.com> wrote in message
> newsA308633-0DD1-4A8F-AD9A-3966C7B0A01D@microsoft.com...
> >I just wanted to start the Live One Care Beta but ran into a problem with
> >the version 14 of PCCILLIN.
> > It disconnected the network and locked up the uninstall.
> > I had to turn off the computer to get things back running.
> > So, the PCCILLIN is gone as far as the uninstall program knows but it is
> > still there and preventing me from installing Live One Care.
> > Any help would be appreciated.
> > Thanks.

>
>
>

My System SpecsSystem Spec
Old 10-11-2006   #4 (permalink)
Telstar
Guest


 

Re: remove program (PCCILLIN) that crashed during uninstall

On Tue, 10 Oct 2006 06:18:02 -0700, pippin
<pippin@discussions.microsoft.com> wrote:

>One Care Live I was going to look at this today for Vista but can't get the
>the further info. link at the moment - do we uninstall our AV before using
>One Care?


One Care REQUIRES that you uninstall completely PC Cillin before
installing it.

I started evaluating it yesterday and I have mixed feelings. The thing
I like the less is that the virus & spyware scan is too slow and
cannot be customized in any way.

My System SpecsSystem Spec
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