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04-01-2009
| #1 (permalink) |
| | RE: Laptop Freezes Lisa, can you give some info. of you laptop such as how much RAM, Processor etc. Your system resources may be limited and with this info. we may be able to better assist you. Make it a great day. -- Computer/Software Tech. Charles Richmond http://mvp.support.microsoft.com/ "Lisa" wrote: Quote: > I was burning a DVD and while in the process my laptop froze. The DVD > completed and ejected but I could not get further response. Ctrl, Alt, Del > brought up the task manager option but it would not access task manager or > any other option. I have powered it down several times but each time I > power it back up everything appears frozen just as it was when I powered it > down. My yahoo music page is still frozen along with yahoo messenger and my > mouse pad icon, which I was trying to adjust at the time, still appears. I > cannot key anything in, bring up task manager or get any kind of response. > Why wouldn't powering down get rid of everything and ask me to start Windows > normally? > |
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04-01-2009
| #2 (permalink) |
| | Re: Laptop Freezes "THE C. [MS MVP]" <THEC.@xxxxxx> wrote in message news  08789EC-7420-4CE8-AFF6-538B9E50EF4B@xxxxxxQuote: > Lisa, can you give some info. of you laptop such as how much RAM, > Processor > etc. Your system resources may be limited and with this info. we may be > able > to better assist you. Make it a great day. > -- > Computer/Software Tech. > > > Charles Richmond > http://mvp.support.microsoft.com/ > > > The laptop is not powering down. It is probably going into hibernate. A good idea would be to remove ac power AND the battery. This would force the laptop to start from cold.. -- Mike Hall - MVP Windows Experience http://msmvps.com/blogs/mikehall/ |
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04-01-2009
| #3 (permalink) |
| | Re: Laptop Freezes Thanks. I will try that. "Mike Hall - MVP" <mikehall@xxxxxx> wrote in message news:ejer3KssJHA.1300@xxxxxx Quote: > "THE C. [MS MVP]" <THEC.@xxxxxx> wrote in message > news 08789EC-7420-4CE8-AFF6-538B9E50EF4B@xxxxxxQuote: >> Lisa, can you give some info. of you laptop such as how much RAM, >> Processor >> etc. Your system resources may be limited and with this info. we may be >> able >> to better assist you. Make it a great day. >> -- >> Computer/Software Tech. >> >> >> Charles Richmond >> http://mvp.support.microsoft.com/ >> >> >> > > The laptop is not powering down. It is probably going into hibernate. A > good idea would be to remove ac power AND the battery. This would force > the laptop to start from cold.. > > -- > > Mike Hall - MVP Windows Experience > http://msmvps.com/blogs/mikehall/ > |
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04-02-2009
| #4 (permalink) |
| | Re: Laptop Freezes I tried removing the battery and unplugging the laptop and I still get the same frozen screens. I cannot even get to the Start menu or I would attempt a restore. The mouse pointer if frozen and I can right click and bring up the options but that's all. "Lisa" <noone@xxxxxx> wrote in message news 22ED7C0-D3D8-4F4E-A8BD-7444E7930483@xxxxxxQuote: > Thanks. I will try that. > > > "Mike Hall - MVP" <mikehall@xxxxxx> wrote in message > news:ejer3KssJHA.1300@xxxxxx Quote: >> "THE C. [MS MVP]" <THEC.@xxxxxx> wrote in message >> news 08789EC-7420-4CE8-AFF6-538B9E50EF4B@xxxxxxQuote: >>> Lisa, can you give some info. of you laptop such as how much RAM, >>> Processor >>> etc. Your system resources may be limited and with this info. we may be >>> able >>> to better assist you. Make it a great day. >>> -- >>> Computer/Software Tech. >>> >>> >>> Charles Richmond >>> http://mvp.support.microsoft.com/ >>> >>> >>> >> >> The laptop is not powering down. It is probably going into hibernate. A >> good idea would be to remove ac power AND the battery. This would force >> the laptop to start from cold.. >> >> -- >> >> Mike Hall - MVP Windows Experience >> http://msmvps.com/blogs/mikehall/ >> > |
| My System Specs |
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04-02-2009
| #5 (permalink) |
| | Re: Laptop Freezes "Lisa" <noone@xxxxxx> wrote in message news:4F102CE1-A76C-46F5-9EE1-1379A35DFE74@xxxxxx Quote: >I tried removing the battery and unplugging the laptop and I still get the >same frozen screens. I cannot even get to the Start menu or I would attempt >a restore. The mouse pointer if frozen and I can right click and bring up >the options but that's all. > > > "Lisa" <noone@xxxxxx> wrote in message > news 22ED7C0-D3D8-4F4E-A8BD-7444E7930483@xxxxxxQuote: >> Thanks. I will try that. >> >> >> "Mike Hall - MVP" <mikehall@xxxxxx> wrote in message >> news:ejer3KssJHA.1300@xxxxxx Quote: >>> "THE C. [MS MVP]" <THEC.@xxxxxx> wrote in message >>> news 08789EC-7420-4CE8-AFF6-538B9E50EF4B@xxxxxx>>>> Lisa, can you give some info. of you laptop such as how much RAM, >>>> Processor >>>> etc. Your system resources may be limited and with this info. we may be >>>> able >>>> to better assist you. Make it a great day. >>>> -- >>>> Computer/Software Tech. >>>> >>>> >>>> Charles Richmond >>>> http://mvp.support.microsoft.com/ >>>> >>>> >>>> >>> >>> >>> The laptop is not powering down. It is probably going into hibernate. A >>> good idea would be to remove ac power AND the battery. This would force >>> the laptop to start from cold.. >>> >>> -- >>> >>> Mike Hall - MVP Windows Experience >>> http://msmvps.com/blogs/mikehall/ >>> >> Lisa You will most likely have to do a destructive restore on your computer. If you have no backups of important stuff, find somebody who will hook your drive up to their computer and save what you can.. -- Mike Hall - MVP Windows Experience http://msmvps.com/blogs/mikehall/ |
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