Basic tech troubleshooting: 1. isolate the problem. Is it added software,
You need to find out which program is causing the conflict.
First step: stop all the programs you've added from loading at startup.
(instant messengers, skype, realplayer, quicktime, all of it)
....turn off the program you paid for. You don't need to erase it. What was
Go into each one, and turn off the selection for starting when Windows
starts up. Msconfig won't make a difference here.
Clean out the Startup folder, and check msconfig for other entries. If
there are some, go back one step.
Get rid of any toolbars, until after the problem is solved.
The program you mention is part of the Control Panel. You didn't mention
the name of your security / virus package, so that may still be an issue.
If you have a very thorough, invasive package, (the major names) it's likely
not an infection. If you're on a free program, it still could be.
Vista version, virus scanner title, malware titles, and the name of the
purchased program that didn't work, would help.
"Nuri" <email@example.com> wrote in message
> Hi there,
> Since yesterday I have started to receve a prompt saying:
> "RtHDVCpl.exe - Application Error
> The application failed to initialize properly (0x0000005). Click OK to
> terminate the application."
> When I click OK, another prompt appears to say that the HD Audio
> Control Panel has stopped working.
> Since my sound still works I thought nothing of it but noticed that MSN
> and Skype did not load as usual. When I double click on them nothing
> I tried doing a search on the internet and ended up paying for a
> software that did not resolve my problem (very annoying) and even if I
> uninstall and reinstall msn & skype there is still no response when I
> click on the icons.
> I have no idea if the 2 are related as one seems to do with sound, but
> since they both happened at the same time I can only suspect that they
> The last thing I did before this started to happen was to power down my
> PC in the normal way, but with msn & skype still onscreen (but signed
> off). My virus definitions, sound cards, drivers are all up-to-date. My
> laptop is brand new (less than 1 month old) and I have a Sony Vaio
> Any thoughts anyone?
> Thank you