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Vista - Spooler SubSystem App has stopped working error message

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Old 06-17-2009   #1 (permalink)
Paul


 
 

Spooler SubSystem App has stopped working error message

I keep geting this error message. I have pasted below, the additional
details that one of these error messages gave me when I clicked on it:

Problem signature:
Problem Event Name: APPCRASH
Application Name: spoolsv.exe
Application Version: 6.0.6002.18005
Application Timestamp: 49e02592
Fault Module Name: ZSR.dll
Fault Module Version: 6.20.1625.0
Fault Module Timestamp: 462fd713
Exception Code: c0000005
Exception Offset: 0001f979
OS Version: 6.0.6002.2.2.0.768.2
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

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Any suggestions? I have uninstalled and then reinstalled my laser printer,
but even after installing the driver, I got this error message.

--
Paul
Vista Home Basic
Office 2007


My System SpecsSystem Spec
Old 06-17-2009   #2 (permalink)
Questor


 
 

Re: Spooler SubSystem App has stopped working error message

I see this error occasionally in my Vista machine too. I completely
ignore it as my printer keeps chugging along with no slowup in output.
My error goes on to say that other users connected to it won't be able
to use the printer but that has never happened either.

Have you had to restart the driver or service at all? I have checked to
make sure the service is set to restart after failure. Yours probably
is set to that also.

Questor


--->
Quote:

> I keep geting this error message. I have pasted below, the additional
> details that one of these error messages gave me when I clicked on it:
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: spoolsv.exe
> Application Version: 6.0.6002.18005
> Application Timestamp: 49e02592
> Fault Module Name: ZSR.dll
> Fault Module Version: 6.20.1625.0
> Fault Module Timestamp: 462fd713
> Exception Code: c0000005
> Exception Offset: 0001f979
> OS Version: 6.0.6002.2.2.0.768.2
> Locale ID: 1033
> Additional Information 1: fd00
> Additional Information 2: ea6f5fe8924aaa756324d57f87834160
> Additional Information 3: fd00
> Additional Information 4: ea6f5fe8924aaa756324d57f87834160
>
> Read our privacy statement:
> http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
>
>
> Any suggestions? I have uninstalled and then reinstalled my laser
> printer, but even after installing the driver, I got this error message.
>
My System SpecsSystem Spec
Old 06-18-2009   #3 (permalink)
Paul


 
 

Re: Spooler SubSystem App has stopped working error message

Yeah that must be the default setting--I have never gone in there before,
and I saw that the service itself was set to restart after failure.

For what it's worth, I followed the advice in the first post in this forum
(
http://social.technet.microsoft.com/...6-542e1519ca3e )
and for a short time at least, I seem to have stopped getting the error
messages. I'll report back if they come back at all.

--
Paul
Vista Home Basic
Office 2007
"Questor" <Questor@xxxxxx> wrote in message
news:uvhl7V67JHA.4100@xxxxxx
Quote:

>I see this error occasionally in my Vista machine too. I completely ignore
>it as my printer keeps chugging along with no slowup in output. My error
>goes on to say that other users connected to it won't be able to use the
>printer but that has never happened either.
>
> Have you had to restart the driver or service at all? I have checked to
> make sure the service is set to restart after failure. Yours probably is
> set to that also.
>
> Questor
>
>
My System SpecsSystem Spec
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