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07-01-2009
| #1 (permalink) |
| Vista Home Premium 32bit | Unexpected shutdown GateWay GT5428, intel pentium D CPU 3.20GHz, 1GB of RAM, 32-bit system. ok my dad bought a Gateway (model:GT5428) desktop about two years ago. well not long after that it started to shutdown unexpectedly. ofcoarse my dad thinking that it would cost a butt load of money to get it fixed. so he tried to fix it himself and asking my step-grandfather to help him, but the problem still continues. Here I'll give detailed discription of what usually happens: when logging in, the unit's fan gets really noisy as if its handling alot at once. if we open a program like internet explorer to soon it will shutdown; so we usually wait a while until we think it's ok to open the program. but after shutting down a blue screen appears and then it reboots. now in safe mode it works fine so I'm pretty sure it's not a Ram problem but I believe it maybe a driver issue concerning some hardware( a linksys wi-fi adapter) that was installed by someone at circuit city when he bought the computer. so I need help finding the problem. Problem reports and solutions has logged in 366 unexpected shutdowns since 2007. |
My System Specs |
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07-01-2009
| #2 (permalink) |
| | Re: Unexpected shutdown Type command into the search box on Start. Right click Command Prompt and type (on 1 line) wmic recoveros get autoreboot,writetosystemlog,debuginfotype,writedebuginfo If Write to System Log is true type in Start's search Event and choose Event Viewer.Look for the message re your crash. -- .. -- "hothed91" <guest@xxxxxx-email.com> wrote in message news:9064e8dbe53878e3a57f576b95cfc13b@xxxxxx-gateway.com... Quote: > > *_GateWay_GT5428,_intel_pentium_D_CPU_3.20GHz,_1GB_of_RAM,_32-bit_system._* > > ok my dad bought a Gateway (model:GT5428) desktop about two years ago. > well not long after that it started to shutdown unexpectedly. ofcoarse > my dad thinking that it would cost a butt load of money to get it fixed. > so he tried to fix it himself and asking my step-grandfather to help > him, but the problem still continues. > > Here I'll give detailed discription of what usually happens: when > logging in, the unit's fan gets really noisy as if its handling alot at > once. if we open a program like internet explorer to soon it will > shutdown; so we usually wait a while until we think it's ok to open the > program. but after shutting down a blue screen appears and then it > reboots. now in safe mode it works fine so I'm pretty sure it's not a > Ram problem but I believe it maybe a driver issue concerning some > hardware( a linksys wi-fi adapter) that was installed by someone at > circuit city when he bought the computer. > so I need help finding the problem. Problem reports and solutions has > logged in 366 unexpected shutdowns since 2007. > > > -- > hothed91 |
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07-01-2009
| #3 (permalink) |
| vista ultimate 32bit,64bit,Seven Ultimate 64bit | Re: Unexpected shutdown it sounds like a heat issue. possibly an impeded fan if it is making loud noises. maybe a cable coming in to contact with the fan blades? if its in a really dirty environment (pets,dust,smoking), it could be that the vents are clogged. always use the computer on a hard flat surface (no carpet,no beds,no couch cushions). try a healthy dose of canned air in every crevice. if that doesnt work, take some cover plates off and look for obvious signs of obstruction. (dont remove any components if you not comfortable doing so) |
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07-01-2009
| #4 (permalink) |
| | Re: Unexpected shutdown In event viewer look under Windows Logs - System -- .. -- <.> wrote in message news:eVZfrOq%23JHA.1608@xxxxxx Quote: > Type command into the search box on Start. Right click Command Prompt and > type (on 1 line) > > wmic recoveros get > autoreboot,writetosystemlog,debuginfotype,writedebuginfo > > If Write to System Log is true type in Start's search Event and choose > Event Viewer.Look for the message re your crash. > -- > . > -- > "hothed91" <guest@xxxxxx-email.com> wrote in message > news:9064e8dbe53878e3a57f576b95cfc13b@xxxxxx-gateway.com... Quote: >> >> *_GateWay_GT5428,_intel_pentium_D_CPU_3.20GHz,_1GB_of_RAM,_32-bit_system._* >> >> ok my dad bought a Gateway (model:GT5428) desktop about two years ago. >> well not long after that it started to shutdown unexpectedly. ofcoarse >> my dad thinking that it would cost a butt load of money to get it fixed. >> so he tried to fix it himself and asking my step-grandfather to help >> him, but the problem still continues. >> >> Here I'll give detailed discription of what usually happens: when >> logging in, the unit's fan gets really noisy as if its handling alot at >> once. if we open a program like internet explorer to soon it will >> shutdown; so we usually wait a while until we think it's ok to open the >> program. but after shutting down a blue screen appears and then it >> reboots. now in safe mode it works fine so I'm pretty sure it's not a >> Ram problem but I believe it maybe a driver issue concerning some >> hardware( a linksys wi-fi adapter) that was installed by someone at >> circuit city when he bought the computer. >> so I need help finding the problem. Problem reports and solutions has >> logged in 366 unexpected shutdowns since 2007. >> >> >> -- >> hothed91 |
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07-01-2009
| #5 (permalink) |
| | RE: Unexpected shutdown In addition to what kword88 mentioned: Cleaning the Interior of your PC <http://www.bleepingcomputer.com/tutorials/tutorial118.html> Report problems and check for solutions automatically <http://windowshelp.microsoft.com/Windows/en-US/Help/fba7e7c3-2aec-46e4-9a32-968aa620f35b1033.mspx> -=- "hothed91" wrote: Quote: > > *_GateWay_GT5428,_intel_pentium_D_CPU_3.20GHz,_1GB_of_RAM,_32-bit_system._* > > ok my dad bought a Gateway (model:GT5428) desktop about two years ago. > well not long after that it started to shutdown unexpectedly. ofcoarse > my dad thinking that it would cost a butt load of money to get it fixed. > so he tried to fix it himself and asking my step-grandfather to help > him, but the problem still continues. > > Here I'll give detailed discription of what usually happens: when > logging in, the unit's fan gets really noisy as if its handling alot at > once. if we open a program like internet explorer to soon it will > shutdown; so we usually wait a while until we think it's ok to open the > program. but after shutting down a blue screen appears and then it > reboots. now in safe mode it works fine so I'm pretty sure it's not a > Ram problem but I believe it maybe a driver issue concerning some > hardware( a linksys wi-fi adapter) that was installed by someone at > circuit city when he bought the computer. > so I need help finding the problem. Problem reports and solutions has > logged in 366 unexpected shutdowns since 2007. > > > -- > hothed91 > |
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