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| | #1 (permalink) |
| | Vista Blue Screen after Microsoft auto updates 2Sept I let Vista do two updates on my Tosh A300-1BZ Laptop - I think 1 was an IE8 compatibility update, the second a windows defender patch and the third (enabled in error) was a "windows live essentials" update which I cancelled half way through (by hitting Cancel and then Yes etc). The updater reported two updated done one cancelled and requested a reboot. After re-boot all I get after the initial Microsoft "bar graph" loading icon is a blue screen and "STOP: c0000139 (Entry Point Not Found) The procedure entry point ntoskrnl.Ex1AcquireFastMutex could not be located in the dynamic link library HAL.dll." I've tried using repair windows using F8 and from a Vista Ultimate DVD (which reports no errors) and using system restore to a previous point which reports success but on re-boot the laptop still blue screens with the same report. Of course Tosh just say restore your Laptop to its original state - they would wouldn't they! HELP please:-( Thanks in anticipation - Peter |
My System Specs![]() |
| | #2 (permalink) |
| | Re: Vista Blue Screen after Microsoft auto updates 2Sept Can you boot into Safe Mode? Have you tried the Boot Repair option when booting from the DVD? SC Tom "webworks" <webworks@xxxxxx> wrote in message news:EF0AE9D1-F863-440F-85D8-35C0E45AD9C5@xxxxxx Quote: >I let Vista do two updates on my Tosh A300-1BZ Laptop - I think 1 was an >IE8 > compatibility update, the second a windows defender patch and the third > (enabled in error) was a "windows live essentials" update which I > cancelled > half way through (by hitting Cancel and then Yes etc). > > The updater reported two updated done one cancelled and requested a > reboot. > > After re-boot all I get after the initial Microsoft "bar graph" loading > icon > is a blue screen and "STOP: c0000139 (Entry Point Not Found) The procedure > entry point ntoskrnl.Ex1AcquireFastMutex could not be located in the > dynamic > link library HAL.dll." > > I've tried using repair windows using F8 and from a Vista Ultimate DVD > (which reports no errors) and using system restore to a previous point > which > reports success but on re-boot the laptop still blue screens with the same > report. > > Of course Tosh just say restore your Laptop to its original state - they > would wouldn't they! > > HELP please:-( > Thanks in anticipation - Peter |
My System Specs![]() |
| | #3 (permalink) |
| | Re: Vista Blue Screen after Microsoft auto updates 2Sept Hi Tom, Thanks for the reply - running through the sequences again my blue screen has now gone (I can't get that far!) Booting from a borrowed genuine Vista Ultimate inc SP1 DVD I get to the "Install Now" screen and choose the Repair option. System Recovery then finds my Vista Installation and I get the System Recovery Options screen. I've tried Startup Repair - which initially reports "Startup Repair could not detect a problem." and in the details "Boot status indicates that OS booted successfully". HOWEVER, when I reboot Startup Repair then kicks in again and reports "Windows cannot repair this computer automatically" and in the details " Number of repair attempts 23 and Startup Repair has tried several times but cannot find the cause of thie problem" (though all test results show "completed Successfully. Error code = 0x0) I've also tried System Restore (which reports success but still doesn't get me to a good boot). PS: No, I can't boot into safe mode. Choosing F8 then Safe mode on start up from HD now takes me into System Recovery and the same old "cannot automatically repair" Of course I've run the memory diagnostics (all OK). All this from a Microsoft Update to a perfect machine that has never blue screened before in 1 yr of ownership:-( |
My System Specs![]() |
| | #4 (permalink) |
| | Re: Vista Blue Screen after Microsoft auto updates 2Sept PS: Just tried a system restore again and that took me back (or so it said) do 1 day before the crash. NOW I HAVE THE BLUE SCREEN CRASH AGAIN;-) |
My System Specs![]() |
| | #5 (permalink) |
| | Re: Vista Blue Screen after Microsoft auto updates 2Sept "webworks" <webworks@xxxxxx> wrote in message news:80127F84-8C25-405D-A1CB-E867E44E2C73@xxxxxx Quote: > Hi Tom, > Thanks for the reply - running through the sequences again my blue screen > has now gone (I can't get that far!) > > Booting from a borrowed genuine Vista Ultimate inc SP1 DVD I get to the > "Install Now" screen and choose the Repair option. > > System Recovery then finds my Vista Installation and I get the System > Recovery Options screen. I've tried Startup Repair - which initially > reports > "Startup Repair could not detect a problem." and in the details "Boot > status > indicates that OS booted successfully". HOWEVER, when I reboot Startup > Repair > then kicks in again and reports "Windows cannot repair this computer > automatically" and in the details " Number of repair attempts 23 and > Startup > Repair has tried several times but cannot find the cause of thie problem" > (though all test results show "completed Successfully. Error code = 0x0) > > I've also tried System Restore (which reports success but still doesn't > get > me to a good boot). > > PS: No, I can't boot into safe mode. Choosing F8 then Safe mode on start > up > from HD now takes me into System Recovery and the same old "cannot > automatically repair" > > Of course I've run the memory diagnostics (all OK). > > All this from a Microsoft Update to a perfect machine that has never blue > screened before in 1 yr of ownership:-( update during install. Most OS's aren't real happy with that. Unfortunately, I don't how to get around that unless you have a viable back-up of your hard drive. Looks like a Toshiba restore is in your near future unless someone else has an idea or two. Unfortunately Vista doesn't have the in-place upgrade option like XP and previous versions did. In Vista, you have to be able to get into Windows to start it. Well, duh! If it's working, it doesn't need fixing. SC Tom |
My System Specs![]() |
| | #6 (permalink) |
| | Re: Vista Blue Screen after Microsoft auto updates 2Sept Hi Tom, Yes I'm beginning to think I may be heading for a restore. I won't lose much data as that is backed up - it's just the pain of all those personal configs, downloaded apps and widgets as the machine gets used for my business and my hobby - ham radio. I get really Pi$$ed that we pay top whack for genuine software and get ZERO support unless we pay some more. If updater had said "this process cannot be cancelled" then I wouldn't have cancelled it!!! The fact that I can't even roll back or as you say re-install Vista without losing everything is just plain dumb. Not having a good day (week!) Peter |
My System Specs![]() |
| | #7 (permalink) |
| | Re: Vista Blue Screen after Microsoft auto updates 2Sept Hi, Peter. To slightly ease the pain of reinstalling, can you run Windows Easy Transfer? Run it before you re-install, saying "this is the old computer" and aim at a data partition (which won't get reformatted) on your hard drive, or to a USB flash drive or whatever storage device you have available. Then, after the reinstallation, run WET again from the "new computer". This won't make the transition completely painless, but it can help a lot. RC -- R. C. White, CPA San Marcos, TX rc@xxxxxx Microsoft Windows MVP Windows Live Mail 2009 (14.0.8089.0726) in Win7 Ultimate x64 "webworks" <webworks@xxxxxx> wrote in message news:ACDE561C-B144-408D-A806-A43B59730420@xxxxxx Quote: > Hi Tom, > > Yes I'm beginning to think I may be heading for a restore. I won't lose > much > data as that is backed up - it's just the pain of all those personal > configs, > downloaded apps and widgets as the machine gets used for my business and > my > hobby - ham radio. > > I get really Pi$$ed that we pay top whack for genuine software and get > ZERO > support unless we pay some more. If updater had said "this process cannot > be > cancelled" then I wouldn't have cancelled it!!! The fact that I can't even > roll back or as you say re-install Vista without losing everything is just > plain dumb. > > Not having a good day (week!) Peter |
My System Specs![]() |
| | #8 (permalink) |
| | Re: Vista Blue Screen after Microsoft auto updates 2Sept Doesn't Windows have to be working for WET to run, or am I mistaken? I was under the assumption that it only worked with two different PC's, both running Windows, albeit different versions. http://support.microsoft.com/kb/928635/en-us http://support.microsoft.com/kb/928634/ SC Tom "R. C. White" <rc@xxxxxx> wrote in message news:O33EqLLLKHA.5732@xxxxxx Quote: > Hi, Peter. > > To slightly ease the pain of reinstalling, can you run Windows Easy > Transfer? Run it before you re-install, saying "this is the old computer" > and aim at a data partition (which won't get reformatted) on your hard > drive, or to a USB flash drive or whatever storage device you have > available. Then, after the reinstallation, run WET again from the "new > computer". This won't make the transition completely painless, but it can > help a lot. > > RC > -- > R. C. White, CPA > San Marcos, TX > rc@xxxxxx > Microsoft Windows MVP > Windows Live Mail 2009 (14.0.8089.0726) in Win7 Ultimate x64 > > "webworks" <webworks@xxxxxx> wrote in message > news:ACDE561C-B144-408D-A806-A43B59730420@xxxxxx Quote: >> Hi Tom, >> >> Yes I'm beginning to think I may be heading for a restore. I won't lose >> much >> data as that is backed up - it's just the pain of all those personal >> configs, >> downloaded apps and widgets as the machine gets used for my business and >> my >> hobby - ham radio. >> >> I get really Pi$$ed that we pay top whack for genuine software and get >> ZERO >> support unless we pay some more. If updater had said "this process cannot >> be >> cancelled" then I wouldn't have cancelled it!!! The fact that I can't >> even >> roll back or as you say re-install Vista without losing everything is >> just >> plain dumb. >> >> Not having a good day (week!) Peter |
My System Specs![]() |
| | #9 (permalink) |
| | Re: Vista Blue Screen after Microsoft auto updates 2Sept Hi, Tom. Quote: > under the assumption that it only worked with two different PC's, ways. I used it recently to migrate my tweaks and settings from Win7 RC to Win7 RTM on my one and only computer. I've been dual-booting for years, so I just created my new volume (Drive C and installed Win7 RTM there. Then Irebooted into Win7 RC on Drive X:, which I had not (and still have not) deleted. In Win7 RC on X:, I ran WET and had it store its output onto Drive C: - since I had already installed RTM and wouldn't be reformatting that volume again. Then I rebooted into RTM on Drive C: and ran WET to transfer settings from the *.MIG file into wherever they belong in RTM, mostly into the C:\Users\RC folder tree. And I did preface my suggestion with, "...can you run Windows Easy Transfer?", since I was not sure just how far Peter could get in the boot process. He said he had managed to System Restore to a day before the crash, so he evidently does have SOME control of the computer and just might be able to run WET. RC -- R. C. White, CPA San Marcos, TX rc@xxxxxx Microsoft Windows MVP Windows Live Mail 2009 (14.0.8089.0726) in Win7 Ultimate x64 "SC Tom" <sc@xxxxxx> wrote in message news:uaoHhgNLKHA.5068@xxxxxx Quote: > Doesn't Windows have to be working for WET to run, or am I mistaken? I was > under the assumption that it only worked with two different PC's, both > running Windows, albeit different versions. > http://support.microsoft.com/kb/928635/en-us > http://support.microsoft.com/kb/928634/ > > SC Tom > > "R. C. White" <rc@xxxxxx> wrote in message > news:O33EqLLLKHA.5732@xxxxxx Quote: >> Hi, Peter. >> >> To slightly ease the pain of reinstalling, can you run Windows Easy >> Transfer? Run it before you re-install, saying "this is the old >> computer" and aim at a data partition (which won't get reformatted) on >> your hard drive, or to a USB flash drive or whatever storage device you >> have available. Then, after the reinstallation, run WET again from the >> "new computer". This won't make the transition completely painless, but >> it can help a lot. >> >> RC >> >> "webworks" <webworks@xxxxxx> wrote in message >> news:ACDE561C-B144-408D-A806-A43B59730420@xxxxxx Quote: >>> Hi Tom, >>> >>> Yes I'm beginning to think I may be heading for a restore. I won't lose >>> much >>> data as that is backed up - it's just the pain of all those personal >>> configs, >>> downloaded apps and widgets as the machine gets used for my business and >>> my >>> hobby - ham radio. >>> >>> I get really Pi$$ed that we pay top whack for genuine software and get >>> ZERO >>> support unless we pay some more. If updater had said "this process >>> cannot be >>> cancelled" then I wouldn't have cancelled it!!! The fact that I can't >>> even >>> roll back or as you say re-install Vista without losing everything is >>> just >>> plain dumb. >>> >>> Not having a good day (week!) Peter |
My System Specs![]() |
| | #10 (permalink) |
| | Re: Vista Blue Screen after Microsoft auto updates 2Sept I stand corrected. I don't know how he's running SR since he can't even get into Safe Mode. Maybe booting from the Vista DVD? Anyhow, he said all he got from it is the original BSOD. SC Tom "R. C. White" <rc@xxxxxx> wrote in message news:O5n2eTOLKHA.5068@xxxxxx Quote: > Hi, Tom. > Quote: >> under the assumption that it only worked with two different PC's, > Well, that's the reason for having WET. But it can be used in unintended > ways. > > I used it recently to migrate my tweaks and settings from Win7 RC to Win7 > RTM on my one and only computer. I've been dual-booting for years, so I > just created my new volume (Drive C and installed Win7 RTM there. Then> I rebooted into Win7 RC on Drive X:, which I had not (and still have not) > deleted. In Win7 RC on X:, I ran WET and had it store its output onto > Drive C: - since I had already installed RTM and wouldn't be reformatting > that volume again. Then I rebooted into RTM on Drive C: and ran WET to > transfer settings from the *.MIG file into wherever they belong in RTM, > mostly into the C:\Users\RC folder tree. > > And I did preface my suggestion with, "...can you run Windows Easy > Transfer?", since I was not sure just how far Peter could get in the boot > process. He said he had managed to System Restore to a day before the > crash, so he evidently does have SOME control of the computer and just > might be able to run WET. > > RC > -- > R. C. White, CPA > San Marcos, TX > rc@xxxxxx > Microsoft Windows MVP > Windows Live Mail 2009 (14.0.8089.0726) in Win7 Ultimate x64 > > "SC Tom" <sc@xxxxxx> wrote in message > news:uaoHhgNLKHA.5068@xxxxxx Quote: >> Doesn't Windows have to be working for WET to run, or am I mistaken? I >> was under the assumption that it only worked with two different PC's, >> both running Windows, albeit different versions. >> http://support.microsoft.com/kb/928635/en-us >> http://support.microsoft.com/kb/928634/ >> >> SC Tom >> >> "R. C. White" <rc@xxxxxx> wrote in message >> news:O33EqLLLKHA.5732@xxxxxx Quote: >>> Hi, Peter. >>> >>> To slightly ease the pain of reinstalling, can you run Windows Easy >>> Transfer? Run it before you re-install, saying "this is the old >>> computer" and aim at a data partition (which won't get reformatted) on >>> your hard drive, or to a USB flash drive or whatever storage device you >>> have available. Then, after the reinstallation, run WET again from the >>> "new computer". This won't make the transition completely painless, but >>> it can help a lot. >>> >>> RC >>> >>> "webworks" <webworks@xxxxxx> wrote in message >>> news:ACDE561C-B144-408D-A806-A43B59730420@xxxxxx >>>> Hi Tom, >>>> >>>> Yes I'm beginning to think I may be heading for a restore. I won't lose >>>> much >>>> data as that is backed up - it's just the pain of all those personal >>>> configs, >>>> downloaded apps and widgets as the machine gets used for my business >>>> and my >>>> hobby - ham radio. >>>> >>>> I get really Pi$$ed that we pay top whack for genuine software and get >>>> ZERO >>>> support unless we pay some more. If updater had said "this process >>>> cannot be >>>> cancelled" then I wouldn't have cancelled it!!! The fact that I can't >>>> even >>>> roll back or as you say re-install Vista without losing everything is >>>> just >>>> plain dumb. >>>> >>>> Not having a good day (week!) Peter |
My System Specs![]() |
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