Windows Vista Forums

Vista Computer Stalling during Chkdsk

  1. #1


    Phyllis Guest

    Vista Computer Stalling during Chkdsk

    HP Pavilion a6244, Intel Core2 Duo Processor 4500, 3G System Memory, 500 GB
    Hard Drive, Vista SP2

    I am attempting to help a friend with her computer. Computer has started
    being very slow to start up between welcome screen and actual desktop
    appearing.

    I have deleted temp internet files, cookies, etc. and ran malware and virus
    scans and am now trying to run chkdsk. I checked for it to automatically fix
    file system errors and to scan for and attempt recovery of bad sectors. It
    appears to be stalled during stage 5 (verifying free space). It shows
    112654681 to be checked and it is has been stuck at 9123650 for about 30
    minutes now. What could this mean? Do I need to just leave it be, or how
    do I stop it at this point?

    Thanks in advance for any help provided.



      My System SpecsSystem Spec

  2.   


  3. #2


    Mike Hall - MVP Guest

    Re: Vista Computer Stalling during Chkdsk


    "Phyllis" <someone@xxxxxx> wrote in message
    news:uYy0c88MKHA.5772@xxxxxx

    > HP Pavilion a6244, Intel Core2 Duo Processor 4500, 3G System Memory, 500
    > GB Hard Drive, Vista SP2
    >
    > I am attempting to help a friend with her computer. Computer has started
    > being very slow to start up between welcome screen and actual desktop
    > appearing.
    >
    > I have deleted temp internet files, cookies, etc. and ran malware and
    > virus scans and am now trying to run chkdsk. I checked for it to
    > automatically fix file system errors and to scan for and attempt recovery
    > of bad sectors. It appears to be stalled during stage 5 (verifying free
    > space). It shows 112654681 to be checked and it is has been stuck at
    > 9123650 for about 30 minutes now. What could this mean? Do I need to
    > just leave it be, or how do I stop it at this point?
    >
    > Thanks in advance for any help provided.
    >
    Download and run the tests from the hard drive manufacturer web site.. Basic
    tests are not always right so run advanced tests.

    When the computer is running, does it get glitches and does it freeze
    sometimes? If so, consider replacing the hard drive..

    --

    Mike Hall - MVP Windows Experience
    http://msmvps.com/blogs/mikehall/


      My System SpecsSystem Spec

  4. #3


    Phyllis Guest

    Re: Vista Computer Stalling during Chkdsk


    "Mike Hall - MVP" <mikehall@xxxxxx> wrote in message
    news:euTMXW9MKHA.3588@xxxxxx

    >
    > "Phyllis" <someone@xxxxxx> wrote in message
    > news:uYy0c88MKHA.5772@xxxxxx

    >> HP Pavilion a6244, Intel Core2 Duo Processor 4500, 3G System Memory, 500
    >> GB Hard Drive, Vista SP2
    >>
    >> I am attempting to help a friend with her computer. Computer has started
    >> being very slow to start up between welcome screen and actual desktop
    >> appearing.
    >>
    >> I have deleted temp internet files, cookies, etc. and ran malware and
    >> virus scans and am now trying to run chkdsk. I checked for it to
    >> automatically fix file system errors and to scan for and attempt recovery
    >> of bad sectors. It appears to be stalled during stage 5 (verifying free
    >> space). It shows 112654681 to be checked and it is has been stuck at
    >> 9123650 for about 30 minutes now. What could this mean? Do I need to
    >> just leave it be, or how do I stop it at this point?
    >>
    >> Thanks in advance for any help provided.
    >>
    >
    > Download and run the tests from the hard drive manufacturer web site..
    > Basic tests are not always right so run advanced tests.
    >
    > When the computer is running, does it get glitches and does it freeze
    > sometimes? If so, consider replacing the hard drive..
    >
    > --
    >
    > Mike Hall - MVP Windows Experience
    > http://msmvps.com/blogs/mikehall/
    No, no glitches or freezing that I know of. She just complained of it being
    very slow on booting up, and indeed it is. I figured maybe a virus or
    malware, but she does have McAfee Internet Security running and up-to-date.
    All Microsoft updates up-to-date as well. I will try testing hard drive
    from manufacturer web site. Would it be safe just to turn off computer at
    on/off switch at this point. It has been nearly 3 hours and no advancing
    with the chkdsk.



      My System SpecsSystem Spec

  5. #4


    Richard Urban Guest

    Re: Vista Computer Stalling during Chkdsk

    "Phyllis" <someone@xxxxxx> wrote in message
    news:%23Il3bR%23MKHA.3588@xxxxxx

    >
    > "Mike Hall - MVP" <mikehall@xxxxxx> wrote in message
    > news:euTMXW9MKHA.3588@xxxxxx

    >>
    >> "Phyllis" <someone@xxxxxx> wrote in message
    >> news:uYy0c88MKHA.5772@xxxxxx

    >>> HP Pavilion a6244, Intel Core2 Duo Processor 4500, 3G System Memory, 500
    >>> GB Hard Drive, Vista SP2
    >>>
    >>> I am attempting to help a friend with her computer. Computer has
    >>> started being very slow to start up between welcome screen and actual
    >>> desktop appearing.
    >>>
    >>> I have deleted temp internet files, cookies, etc. and ran malware and
    >>> virus scans and am now trying to run chkdsk. I checked for it to
    >>> automatically fix file system errors and to scan for and attempt
    >>> recovery of bad sectors. It appears to be stalled during stage 5
    >>> (verifying free space). It shows 112654681 to be checked and it is has
    >>> been stuck at 9123650 for about 30 minutes now. What could this mean?
    >>> Do I need to just leave it be, or how do I stop it at this point?
    >>>
    >>> Thanks in advance for any help provided.
    >>>
    >>
    >> Download and run the tests from the hard drive manufacturer web site..
    >> Basic tests are not always right so run advanced tests.
    >>
    >> When the computer is running, does it get glitches and does it freeze
    >> sometimes? If so, consider replacing the hard drive..
    >>
    >> --
    >>
    >> Mike Hall - MVP Windows Experience
    >> http://msmvps.com/blogs/mikehall/
    > No, no glitches or freezing that I know of. She just complained of it
    > being very slow on booting up, and indeed it is. I figured maybe a virus
    > or malware, but she does have McAfee Internet Security running and
    > up-to-date. All Microsoft updates up-to-date as well. I will try testing
    > hard drive from manufacturer web site. Would it be safe just to turn off
    > computer at on/off switch at this point. It has been nearly 3 hours and
    > no advancing with the chkdsk.
    >


    It has been my experience that if chkdsk refuses to finish the hard drive is
    defective to the point where it must be replaced. The hard drive test
    utility from the hard drive manufacturer will likely confirm this.

    If chkdsk is stalled there is nothing else to do BUT turn off the computers
    power or perform a reboot.

    --

    Richard Urban
    Microsoft MVP
    Windows Desktop Experience



      My System SpecsSystem Spec

  6. #5


    Phyllis Guest

    Re: Vista Computer Stalling during Chkdsk


    "Richard Urban" <richardurbanREMOVETHIS@xxxxxx> wrote in message
    news:unbqQYANKHA.3588@xxxxxx

    > "Phyllis" <someone@xxxxxx> wrote in message
    > news:%23Il3bR%23MKHA.3588@xxxxxx

    >>
    >> "Mike Hall - MVP" <mikehall@xxxxxx> wrote in message
    >> news:euTMXW9MKHA.3588@xxxxxx

    >>>
    >>> "Phyllis" <someone@xxxxxx> wrote in message
    >>> news:uYy0c88MKHA.5772@xxxxxx
    >>>> HP Pavilion a6244, Intel Core2 Duo Processor 4500, 3G System Memory,
    >>>> 500 GB Hard Drive, Vista SP2
    >>>>
    >>>> I am attempting to help a friend with her computer. Computer has
    >>>> started being very slow to start up between welcome screen and actual
    >>>> desktop appearing.
    >>>>
    >>>> I have deleted temp internet files, cookies, etc. and ran malware and
    >>>> virus scans and am now trying to run chkdsk. I checked for it to
    >>>> automatically fix file system errors and to scan for and attempt
    >>>> recovery of bad sectors. It appears to be stalled during stage 5
    >>>> (verifying free space). It shows 112654681 to be checked and it is has
    >>>> been stuck at 9123650 for about 30 minutes now. What could this mean?
    >>>> Do I need to just leave it be, or how do I stop it at this point?
    >>>>
    >>>> Thanks in advance for any help provided.
    >>>>
    >>>
    >>> Download and run the tests from the hard drive manufacturer web site..
    >>> Basic tests are not always right so run advanced tests.
    >>>
    >>> When the computer is running, does it get glitches and does it freeze
    >>> sometimes? If so, consider replacing the hard drive..
    >>>
    >>> --
    >>>
    >>> Mike Hall - MVP Windows Experience
    >>> http://msmvps.com/blogs/mikehall/
    >> No, no glitches or freezing that I know of. She just complained of it
    >> being very slow on booting up, and indeed it is. I figured maybe a virus
    >> or malware, but she does have McAfee Internet Security running and
    >> up-to-date. All Microsoft updates up-to-date as well. I will try testing
    >> hard drive from manufacturer web site. Would it be safe just to turn off
    >> computer at on/off switch at this point. It has been nearly 3 hours and
    >> no advancing with the chkdsk.
    >>
    >
    >
    >
    > It has been my experience that if chkdsk refuses to finish the hard drive
    > is defective to the point where it must be replaced. The hard drive test
    > utility from the hard drive manufacturer will likely confirm this.
    >
    > If chkdsk is stalled there is nothing else to do BUT turn off the
    > computers power or perform a reboot.
    >
    > --
    >
    > Richard Urban
    > Microsoft MVP
    > Windows Desktop Experience
    >
    >
    Just to follow up, I went to Seagate and checked the hard drive and it
    checked out to be OK.



      My System SpecsSystem Spec

  7. #6


    Richard Urban Guest

    Re: Vista Computer Stalling during Chkdsk

    "Phyllis" <someone@xxxxxx> wrote in message
    news:u$0%23S6BNKHA.4004@xxxxxx

    >
    > "Richard Urban" <richardurbanREMOVETHIS@xxxxxx> wrote in message
    > news:unbqQYANKHA.3588@xxxxxx

    >> "Phyllis" <someone@xxxxxx> wrote in message
    >> news:%23Il3bR%23MKHA.3588@xxxxxx

    >>>
    >>> "Mike Hall - MVP" <mikehall@xxxxxx> wrote in message
    >>> news:euTMXW9MKHA.3588@xxxxxx
    >>>>
    >>>> "Phyllis" <someone@xxxxxx> wrote in message
    >>>> news:uYy0c88MKHA.5772@xxxxxx
    >>>>> HP Pavilion a6244, Intel Core2 Duo Processor 4500, 3G System Memory,
    >>>>> 500 GB Hard Drive, Vista SP2
    >>>>>
    >>>>> I am attempting to help a friend with her computer. Computer has
    >>>>> started being very slow to start up between welcome screen and actual
    >>>>> desktop appearing.
    >>>>>
    >>>>> I have deleted temp internet files, cookies, etc. and ran malware and
    >>>>> virus scans and am now trying to run chkdsk. I checked for it to
    >>>>> automatically fix file system errors and to scan for and attempt
    >>>>> recovery of bad sectors. It appears to be stalled during stage 5
    >>>>> (verifying free space). It shows 112654681 to be checked and it is
    >>>>> has been stuck at 9123650 for about 30 minutes now. What could this
    >>>>> mean? Do I need to just leave it be, or how do I stop it at this
    >>>>> point?
    >>>>>
    >>>>> Thanks in advance for any help provided.
    >>>>>
    >>>>
    >>>> Download and run the tests from the hard drive manufacturer web site..
    >>>> Basic tests are not always right so run advanced tests.
    >>>>
    >>>> When the computer is running, does it get glitches and does it freeze
    >>>> sometimes? If so, consider replacing the hard drive..
    >>>>
    >>>> --
    >>>>
    >>>> Mike Hall - MVP Windows Experience
    >>>> http://msmvps.com/blogs/mikehall/
    >>> No, no glitches or freezing that I know of. She just complained of it
    >>> being very slow on booting up, and indeed it is. I figured maybe a
    >>> virus or malware, but she does have McAfee Internet Security running and
    >>> up-to-date. All Microsoft updates up-to-date as well. I will try
    >>> testing hard drive from manufacturer web site. Would it be safe just to
    >>> turn off computer at on/off switch at this point. It has been nearly 3
    >>> hours and no advancing with the chkdsk.
    >>>
    >>
    >>
    >>
    >> It has been my experience that if chkdsk refuses to finish the hard drive
    >> is defective to the point where it must be replaced. The hard drive test
    >> utility from the hard drive manufacturer will likely confirm this.
    >>
    >> If chkdsk is stalled there is nothing else to do BUT turn off the
    >> computers power or perform a reboot.
    >>
    >> --
    >>
    >> Richard Urban
    >> Microsoft MVP
    >> Windows Desktop Experience
    >>
    >>
    > Just to follow up, I went to Seagate and checked the hard drive and it
    > checked out to be OK.
    >


    Your hard drive then may have "logical" corruption to the point where chkdsk
    itself is now defective.

    If you have been using an imaging program, such as Acronis True Image, now
    would be the time to go back to the last image you created before the
    problem appeared.

    --

    Richard Urban
    Microsoft MVP
    Windows Desktop Experience



      My System SpecsSystem Spec


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