"Mike Hall - MVP" <mikehall@xxxxxx> wrote in message
> "Phyllis" <someone@xxxxxx> wrote in message
>> HP Pavilion a6244, Intel Core2 Duo Processor 4500, 3G System Memory, 500
>> GB Hard Drive, Vista SP2
>> I am attempting to help a friend with her computer. Computer has started
>> being very slow to start up between welcome screen and actual desktop
>> I have deleted temp internet files, cookies, etc. and ran malware and
>> virus scans and am now trying to run chkdsk. I checked for it to
>> automatically fix file system errors and to scan for and attempt recovery
>> of bad sectors. It appears to be stalled during stage 5 (verifying free
>> space). It shows 112654681 to be checked and it is has been stuck at
>> 9123650 for about 30 minutes now. What could this mean? Do I need to
>> just leave it be, or how do I stop it at this point?
>> Thanks in advance for any help provided.
> Download and run the tests from the hard drive manufacturer web site..
> Basic tests are not always right so run advanced tests.
> When the computer is running, does it get glitches and does it freeze
> sometimes? If so, consider replacing the hard drive..
> Mike Hall - MVP Windows Experience
No, no glitches or freezing that I know of. She just complained of it being
very slow on booting up, and indeed it is. I figured maybe a virus or
malware, but she does have McAfee Internet Security running and up-to-date.
All Microsoft updates up-to-date as well. I will try testing hard drive
from manufacturer web site. Would it be safe just to turn off computer at
on/off switch at this point. It has been nearly 3 hours and no advancing
with the chkdsk.