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| | #1 (permalink) |
| | Network and internet A friend asked me to help, but as I'm an avid XP fan and haven't gone over to Vista, I've no idea so I'm hoping someone here can help. Vista Home Premium (IIRC) and she can't get on the internet. I had a look and it seems that there's a choice of network, ie, Local Only or Local and Internet. Her's is stuck on Local Only and shows a red X between the diagram of a router and the globe. We have no idea how to change it to allow internet, but hopefully someone here does? Thanks, Pete |
My System Specs![]() |
| | #2 (permalink) |
| | Re: Network and internet Control Panel has options.. "Pete Zahut" <dont@newsgroup> wrote in message news:eIOdnW8ltPXrv1PXnZ2dnUVZ8uednZ2d@newsgroup Quote: >A friend asked me to help, but as I'm an avid XP fan and haven't gone over >to Vista, I've no idea so I'm hoping someone here can help. > > Vista Home Premium (IIRC) and she can't get on the internet. I had a look > and it seems that there's a choice of network, ie, Local Only or Local and > Internet. Her's is stuck on Local Only and shows a red X between the > diagram of a router and the globe. We have no idea how to change it to > allow internet, but hopefully someone here does? > > Thanks, > > Pete > |
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| | #3 (permalink) |
| | Re: Network and internet Hi, What type of network? Was it working before? Did she update nic drivers? Any other updates? -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org "Pete Zahut" <dont@newsgroup> wrote in message news:eIOdnW8ltPXrv1PXnZ2dnUVZ8uednZ2d@newsgroup Quote: >A friend asked me to help, but as I'm an avid XP fan and haven't gone over >to Vista, I've no idea so I'm hoping someone here can help. > > Vista Home Premium (IIRC) and she can't get on the internet. I had a look > and it seems that there's a choice of network, ie, Local Only or Local and > Internet. Her's is stuck on Local Only and shows a red X between the > diagram of a router and the globe. We have no idea how to change it to > allow internet, but hopefully someone here does? > > Thanks, > > Pete > |
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| | #4 (permalink) |
| | Re: Network and internet Bill Walsh wrote: Quote: > Control Panel has options.. Quote: > "Pete Zahut" <dont@newsgroup> wrote in message > news:eIOdnW8ltPXrv1PXnZ2dnUVZ8uednZ2d@newsgroup Quote: >> A friend asked me to help, but as I'm an avid XP fan and haven't >> gone over to Vista, I've no idea so I'm hoping someone here can help. >> >> Vista Home Premium (IIRC) and she can't get on the internet. I had a >> look and it seems that there's a choice of network, ie, Local Only >> or Local and Internet. Her's is stuck on Local Only and shows a red >> X between the diagram of a router and the globe. We have no idea how >> to change it to allow internet, but hopefully someone here does? >> >> Thanks, >> >> Pete |
My System Specs![]() |
| | #5 (permalink) |
| | Re: Network and internet Rick Rogers wrote: Quote: > Hi, She's at work at the moment so I can't ask her but here's what I can tell you: Quote: > What type of network? use it wirelessly to get on the internet. However, whether we try an ethernet cable directly into the router or try wireless, we can't get it to change from "Local Only" to "Local and Internet". Quote: > Was it working before? change of ISP (from ADSL broadband to cable broadband. Cable modem is connected by ethernet cable to the WAN connection of a Netgear wireless router. At this point it I should perhaps tell you that I took my laptop to her house and it connects and gets on the internet without any problems whatsoever, so there's no problem with the ISP-side of things. The internet "is there" and can be used on my XP-based machine. I also brought her laptop to my house and could not connect to the internet, still having the "Local Only" problem as opposed to "Local and Internet". Quote: > Did she update nic drivers? and she wouldn't know how to do it anyway. Quote: > Any other updates? automatically. Thanks for your help Rick. Pete Quote: > Rick Rogers, aka "Nutcase" - Microsoft MVP > http://mvp.support.microsoft.com/ > Windows help - www.rickrogers.org > "Pete Zahut" <dont@newsgroup> wrote in message > news:eIOdnW8ltPXrv1PXnZ2dnUVZ8uednZ2d@newsgroup Quote: >> A friend asked me to help, but as I'm an avid XP fan and haven't >> gone over to Vista, I've no idea so I'm hoping someone here can help. >> >> Vista Home Premium (IIRC) and she can't get on the internet. I had a >> look and it seems that there's a choice of network, ie, Local Only >> or Local and Internet. Her's is stuck on Local Only and shows a red >> X between the diagram of a router and the globe. We have no idea how >> to change it to allow internet, but hopefully someone here does? >> >> Thanks, >> >> Pete |
My System Specs![]() |
| | #6 (permalink) |
| | Re: Network and internet Pete Zahut wrote: Quote: > Rick Rogers wrote: Quote: >> Hi, > Hi Rick, > > She's at work at the moment so I can't ask her but here's what I can > tell you: > Quote: >> What type of network? > It's a Sony Viao laptop and is the only computer in the house. She > wants to use it wirelessly to get on the internet. However, whether > we try an ethernet cable directly into the router or try wireless, we > can't get it to change from "Local Only" to "Local and Internet". > Quote: >> Was it working before? > Yes. It's about 18 months old and has been working well until a recent > change of ISP (from ADSL broadband to cable broadband. Cable modem is > connected by ethernet cable to the WAN connection of a Netgear > wireless router. > > At this point it I should perhaps tell you that I took my laptop to > her house and it connects and gets on the internet without any > problems whatsoever, so there's no problem with the ISP-side of > things. The internet "is there" and can be used on my XP-based > machine. I also brought her laptop to my house and could not connect > to the internet, still having the "Local Only" problem as opposed to > "Local and Internet". Quote: >> Did she update nic drivers? > I can definitely say that it would never occur to her to update nic > drivers and she wouldn't know how to do it anyway. > Quote: >> Any other updates? > I don't know, but would assume normal Windows updates are done > automatically. > > Thanks for your help Rick. > > Pete *did* get it working at one point but (a) I tried so many things that I can't remember what I did to get it working, and (b) on rebooting, it was back to not working again (Pete Quote: Quote: >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> http://mvp.support.microsoft.com/ >> Windows help - www.rickrogers.org >> "Pete Zahut" <dont@newsgroup> wrote in message >> news:eIOdnW8ltPXrv1PXnZ2dnUVZ8uednZ2d@newsgroup Quote: >>> A friend asked me to help, but as I'm an avid XP fan and haven't >>> gone over to Vista, I've no idea so I'm hoping someone here can >>> help. Vista Home Premium (IIRC) and she can't get on the internet. I had >>> a >>> look and it seems that there's a choice of network, ie, Local Only >>> or Local and Internet. Her's is stuck on Local Only and shows a red >>> X between the diagram of a router and the globe. We have no idea how >>> to change it to allow internet, but hopefully someone here does? >>> >>> Thanks, >>> >>> Pete |
My System Specs![]() |
| | #7 (permalink) |
| | Re: Network and internet Hi Pete, I would open an elevated command prompt (right click CMD and choose 'run as administrator', and then run the following commands (allow each to complete and return to the prompt before doing the next one): ipconfig /release ipconfig /flushdns ipconfig /renew Then close the prompt (exit) and retry the connection. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org "Pete Zahut" <dont@newsgroup> wrote in message news budnTNOIuWhs1LXnZ2dnUVZ8iCdnZ2d@newsgroupQuote: > Pete Zahut wrote: Quote: >> Rick Rogers wrote: Quote: >>> Hi, >> Hi Rick, >> >> She's at work at the moment so I can't ask her but here's what I can >> tell you: >> Quote: >>> What type of network? >> It's a Sony Viao laptop and is the only computer in the house. She >> wants to use it wirelessly to get on the internet. However, whether >> we try an ethernet cable directly into the router or try wireless, we >> can't get it to change from "Local Only" to "Local and Internet". >> Quote: >>> Was it working before? >> Yes. It's about 18 months old and has been working well until a recent >> change of ISP (from ADSL broadband to cable broadband. Cable modem is >> connected by ethernet cable to the WAN connection of a Netgear >> wireless router. >> >> At this point it I should perhaps tell you that I took my laptop to >> her house and it connects and gets on the internet without any >> problems whatsoever, so there's no problem with the ISP-side of >> things. The internet "is there" and can be used on my XP-based >> machine. I also brought her laptop to my house and could not connect >> to the internet, still having the "Local Only" problem as opposed to >> "Local and Internet". Quote: >>> Did she update nic drivers? >> I can definitely say that it would never occur to her to update nic >> drivers and she wouldn't know how to do it anyway. >> Quote: >>> Any other updates? >> I don't know, but would assume normal Windows updates are done >> automatically. >> >> Thanks for your help Rick. >> >> Pete > Sorry to reply to my own post but I should have also said that I actually > *did* get it working at one point but (a) I tried so many things that I > can't remember what I did to get it working, and (b) on rebooting, it was > back to not working again (> > Pete > Quote: Quote: >>> Rick Rogers, aka "Nutcase" - Microsoft MVP >>> http://mvp.support.microsoft.com/ >>> Windows help - www.rickrogers.org >>> "Pete Zahut" <dont@newsgroup> wrote in message >>> news:eIOdnW8ltPXrv1PXnZ2dnUVZ8uednZ2d@newsgroup >>>> A friend asked me to help, but as I'm an avid XP fan and haven't >>>> gone over to Vista, I've no idea so I'm hoping someone here can >>>> help. Vista Home Premium (IIRC) and she can't get on the internet. I >>>> had a >>>> look and it seems that there's a choice of network, ie, Local Only >>>> or Local and Internet. Her's is stuck on Local Only and shows a red >>>> X between the diagram of a router and the globe. We have no idea how >>>> to change it to allow internet, but hopefully someone here does? >>>> >>>> Thanks, >>>> >>>> Pete > |
My System Specs![]() |
| | #8 (permalink) |
| | Re: Network and internet Rick Rogers wrote: Quote: > Hi Pete, > > I would open an elevated command prompt (right click CMD and choose > 'run as administrator', and then run the following commands (allow > each to complete and return to the prompt before doing the next one): > > ipconfig /release > ipconfig /flushdns > ipconfig /renew > > Then close the prompt (exit) and retry the connection. happens. Thanks again my friend. Quote: > Rick Rogers, aka "Nutcase" - Microsoft MVP > http://mvp.support.microsoft.com/ > Windows help - www.rickrogers.org > "Pete Zahut" <dont@newsgroup> wrote in message > news budnTNOIuWhs1LXnZ2dnUVZ8iCdnZ2d@newsgroupQuote: >> Pete Zahut wrote: Quote: >>> Rick Rogers wrote: >>>> Hi, >>> >>> Hi Rick, >>> >>> She's at work at the moment so I can't ask her but here's what I can >>> tell you: >>> >>>> What type of network? >>> >>> It's a Sony Viao laptop and is the only computer in the house. She >>> wants to use it wirelessly to get on the internet. However, whether >>> we try an ethernet cable directly into the router or try wireless, >>> we can't get it to change from "Local Only" to "Local and Internet". >>> >>>> Was it working before? >>> >>> Yes. It's about 18 months old and has been working well until a >>> recent change of ISP (from ADSL broadband to cable broadband. Cable >>> modem is connected by ethernet cable to the WAN connection of a >>> Netgear wireless router. >>> >>> At this point it I should perhaps tell you that I took my laptop to >>> her house and it connects and gets on the internet without any >>> problems whatsoever, so there's no problem with the ISP-side of >>> things. The internet "is there" and can be used on my XP-based >>> machine. I also brought her laptop to my house and could not connect >>> to the internet, still having the "Local Only" problem as opposed to >>> "Local and Internet". >>>> Did she update nic drivers? >>> >>> I can definitely say that it would never occur to her to update nic >>> drivers and she wouldn't know how to do it anyway. >>> >>>> Any other updates? >>> >>> I don't know, but would assume normal Windows updates are done >>> automatically. >>> >>> Thanks for your help Rick. >>> >>> Pete >> Sorry to reply to my own post but I should have also said that I >> actually *did* get it working at one point but (a) I tried so many >> things that I can't remember what I did to get it working, and (b) >> on rebooting, it was back to not working again (>> >> Pete >> Quote: >>>> Rick Rogers, aka "Nutcase" - Microsoft MVP >>>> http://mvp.support.microsoft.com/ >>>> Windows help - www.rickrogers.org >>>> "Pete Zahut" <dont@newsgroup> wrote in message >>>> news:eIOdnW8ltPXrv1PXnZ2dnUVZ8uednZ2d@newsgroup >>>>> A friend asked me to help, but as I'm an avid XP fan and haven't >>>>> gone over to Vista, I've no idea so I'm hoping someone here can >>>>> help. Vista Home Premium (IIRC) and she can't get on the >>>>> internet. I had a >>>>> look and it seems that there's a choice of network, ie, Local Only >>>>> or Local and Internet. Her's is stuck on Local Only and shows a >>>>> red X between the diagram of a router and the globe. We have no >>>>> idea how to change it to allow internet, but hopefully someone >>>>> here does? Thanks, >>>>> >>>>> Pete |
My System Specs![]() |
| | #9 (permalink) |
| | Re: Network and internet Well Rick, I have now tried that and unfortunately, it didn't work (Any other ideas my friend? Pete "Rick Rogers" <rick@newsgroup> wrote in message news:Obe5cNOSKHA.504@newsgroup Quote: > Hi Pete, > > I would open an elevated command prompt (right click CMD and choose 'run > as administrator', and then run the following commands (allow each to > complete and return to the prompt before doing the next one): > > ipconfig /release > ipconfig /flushdns > ipconfig /renew > > Then close the prompt (exit) and retry the connection. > > -- > Best of Luck, > > Rick Rogers, aka "Nutcase" - Microsoft MVP > http://mvp.support.microsoft.com/ > Windows help - www.rickrogers.org > "Pete Zahut" <dont@newsgroup> wrote in message > news budnTNOIuWhs1LXnZ2dnUVZ8iCdnZ2d@newsgroupQuote: >> Pete Zahut wrote: Quote: >>> Rick Rogers wrote: >>>> Hi, >>> >>> Hi Rick, >>> >>> She's at work at the moment so I can't ask her but here's what I can >>> tell you: >>> >>>> What type of network? >>> >>> It's a Sony Viao laptop and is the only computer in the house. She >>> wants to use it wirelessly to get on the internet. However, whether >>> we try an ethernet cable directly into the router or try wireless, we >>> can't get it to change from "Local Only" to "Local and Internet". >>> >>>> Was it working before? >>> >>> Yes. It's about 18 months old and has been working well until a recent >>> change of ISP (from ADSL broadband to cable broadband. Cable modem is >>> connected by ethernet cable to the WAN connection of a Netgear >>> wireless router. >>> >>> At this point it I should perhaps tell you that I took my laptop to >>> her house and it connects and gets on the internet without any >>> problems whatsoever, so there's no problem with the ISP-side of >>> things. The internet "is there" and can be used on my XP-based >>> machine. I also brought her laptop to my house and could not connect >>> to the internet, still having the "Local Only" problem as opposed to >>> "Local and Internet". >>>> Did she update nic drivers? >>> >>> I can definitely say that it would never occur to her to update nic >>> drivers and she wouldn't know how to do it anyway. >>> >>>> Any other updates? >>> >>> I don't know, but would assume normal Windows updates are done >>> automatically. >>> >>> Thanks for your help Rick. >>> >>> Pete >> Sorry to reply to my own post but I should have also said that I actually >> *did* get it working at one point but (a) I tried so many things that I >> can't remember what I did to get it working, and (b) on rebooting, it was >> back to not working again (>> >> Pete >> Quote: >>>> Rick Rogers, aka "Nutcase" - Microsoft MVP >>>> http://mvp.support.microsoft.com/ >>>> Windows help - www.rickrogers.org >>>> "Pete Zahut" <dont@newsgroup> wrote in message >>>> news:eIOdnW8ltPXrv1PXnZ2dnUVZ8uednZ2d@newsgroup >>>>> A friend asked me to help, but as I'm an avid XP fan and haven't >>>>> gone over to Vista, I've no idea so I'm hoping someone here can >>>>> help. Vista Home Premium (IIRC) and she can't get on the internet. I >>>>> had a >>>>> look and it seems that there's a choice of network, ie, Local Only >>>>> or Local and Internet. Her's is stuck on Local Only and shows a red >>>>> X between the diagram of a router and the globe. We have no idea how >>>>> to change it to allow internet, but hopefully someone here does? >>>>> >>>>> Thanks, >>>>> >>>>> Pete >> |
My System Specs![]() |
| | #10 (permalink) |
| | Re: Network and internet Hi Pete, From her system at the same elevated command prompt, run: ipconfig /all Copy and paste the Windows IP Configuration and Ethernet Adapter Local Area Connection results into a reply. To do that, right click the command window top border and click Edit/Mark. You can then left click and drag over those sections to highlight them and hit <enter> to copy. You can then paste it. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org "Pete Zahut" <notinuse@newsgroup> wrote in message news:7jg5rkF32jthtU1@newsgroup Quote: > Well Rick, I have now tried that and unfortunately, it didn't work (> > Any other ideas my friend? > > Pete > > "Rick Rogers" <rick@newsgroup> wrote in message > news:Obe5cNOSKHA.504@newsgroup Quote: >> Hi Pete, >> >> I would open an elevated command prompt (right click CMD and choose 'run >> as administrator', and then run the following commands (allow each to >> complete and return to the prompt before doing the next one): >> >> ipconfig /release >> ipconfig /flushdns >> ipconfig /renew >> >> Then close the prompt (exit) and retry the connection. >> >> -- >> Best of Luck, >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> http://mvp.support.microsoft.com/ >> Windows help - www.rickrogers.org >> "Pete Zahut" <dont@newsgroup> wrote in message >> news budnTNOIuWhs1LXnZ2dnUVZ8iCdnZ2d@newsgroupQuote: >>> Pete Zahut wrote: >>>> Rick Rogers wrote: >>>>> Hi, >>>> >>>> Hi Rick, >>>> >>>> She's at work at the moment so I can't ask her but here's what I can >>>> tell you: >>>> >>>>> What type of network? >>>> >>>> It's a Sony Viao laptop and is the only computer in the house. She >>>> wants to use it wirelessly to get on the internet. However, whether >>>> we try an ethernet cable directly into the router or try wireless, we >>>> can't get it to change from "Local Only" to "Local and Internet". >>>> >>>>> Was it working before? >>>> >>>> Yes. It's about 18 months old and has been working well until a recent >>>> change of ISP (from ADSL broadband to cable broadband. Cable modem is >>>> connected by ethernet cable to the WAN connection of a Netgear >>>> wireless router. >>>> >>>> At this point it I should perhaps tell you that I took my laptop to >>>> her house and it connects and gets on the internet without any >>>> problems whatsoever, so there's no problem with the ISP-side of >>>> things. The internet "is there" and can be used on my XP-based >>>> machine. I also brought her laptop to my house and could not connect >>>> to the internet, still having the "Local Only" problem as opposed to >>>> "Local and Internet". >>>>> Did she update nic drivers? >>>> >>>> I can definitely say that it would never occur to her to update nic >>>> drivers and she wouldn't know how to do it anyway. >>>> >>>>> Any other updates? >>>> >>>> I don't know, but would assume normal Windows updates are done >>>> automatically. >>>> >>>> Thanks for your help Rick. >>>> >>>> Pete >>> >>> Sorry to reply to my own post but I should have also said that I >>> actually *did* get it working at one point but (a) I tried so many >>> things that I can't remember what I did to get it working, and (b) on >>> rebooting, it was back to not working again (>>> >>> Pete >>> >>>>> Rick Rogers, aka "Nutcase" - Microsoft MVP >>>>> http://mvp.support.microsoft.com/ >>>>> Windows help - www.rickrogers.org >>>>> "Pete Zahut" <dont@newsgroup> wrote in message >>>>> news:eIOdnW8ltPXrv1PXnZ2dnUVZ8uednZ2d@newsgroup >>>>>> A friend asked me to help, but as I'm an avid XP fan and haven't >>>>>> gone over to Vista, I've no idea so I'm hoping someone here can >>>>>> help. Vista Home Premium (IIRC) and she can't get on the internet. I >>>>>> had a >>>>>> look and it seems that there's a choice of network, ie, Local Only >>>>>> or Local and Internet. Her's is stuck on Local Only and shows a red >>>>>> X between the diagram of a router and the globe. We have no idea how >>>>>> to change it to allow internet, but hopefully someone here does? >>>>>> >>>>>> Thanks, >>>>>> >>>>>> Pete >>> >>> > |
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